--- title: 'Associate Operations Manager at Atoms' canonical: 'https://feeny.ai/job/associate-operations-manager-atoms-san-mateo-4hzscn6hkmpf' type: 'job' last_seen: '2026-11-05' --- # Associate Operations Manager at Atoms - **Company:** Atoms - **Location:** San Mateo, CA - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/cssmerge/jobs/8924663002 ## Job description ## Who we are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. ## What you’ll do As an Associate Operations Manager at one of our CloudKitchen facilities, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support. ## Responsibilities ## Team Management - Lead and train a dedicated facility team, handling scheduling, training, and performance management. - Manage an efficient order fulfillment process and deliver excellent customer service. - Manage a janitorial team; uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations. - Cultivate a positive and inclusive work environment, fostering teamwork and communication across teams and departments. Sales - Leading facility tours where you will proactively engage with restaurants as part of relationship building, and leading the overall sales pitch - Develop and maintain internal relationships to set proper expectations with potential customers and continually seek out value-added opportunities (for customers) that other teams can test out. Customer Support and Retention - Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise. - Quarterback the onboarding process for new restaurant partners, including assistance with permits, online delivery platform setup, and launch strategy planning. - Manage the overall partner experience, preventing churn, and extending partner lifecycle. Administrative & Strategic - Participate in planning sessions with management and peers, utilizing data to make decisions. - Review and report KPI metrics to facility management and contribute to goal setting. - Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability. Building Repair and Maintenance - Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts. - Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services. ## What we’re looking for - Operations Management: 2 years (Preferred) - Employee Management/Assistant Management: 2 years (Preferred) - Restaurant Management: 2 years (Preferred) - Property Management: 2 years (Preferred) ## Why join us - Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. - Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. - Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. What else you need to know This role is based in our San Mateo office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base salary range for this role is $66,000 - $78,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): - Medical, dental, and vision insurance (multiple plans, incl. HSA options). - Company-paid life and disability insurance (short- and long-term). - Voluntary insurance: accident, critical illness, hospital indemnity. - Optional supplemental life insurance for self, spouse, and children. - Pet insurance discount. - 401(k). - Health Savings Account (HSA) - Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) - Time Off policies: - Discretionary vacation days - 8 paid holidays per year - Paid sick time - Paid Bereavement leave - Paid Parental Leave Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? #LI-Onsite ## About Atoms ## Company Overview - **One-liner**: Atoms builds physical automation systems—robotics, AI, software, and infrastructure—for mining, transport, and food industries to automate the physical world. - **Entity Type**: Private (formerly City Storage Systems; rebranded from CloudKitchens/ProFood parent) - **Headquarters**: Los Angeles, California, United States - **Founded**: Rebranded as Atoms in March 2026; predecessor City Storage Systems founded earlier (~2018) - **Founders**: Travis Kalanick (CEO) ## Core Business - Primary industry: Physical AI, Robotics, Automation Machinery Manufacturing, Industrial Infrastructure - Target customers: Mining/quarry operators, transportation & logistics companies, food service brands and kitchens (B2B, heavy industrial) - Mission or purpose statement: “We build progress machines.” / “The constraint on human progress is our ability to automate the physical world.” ## Products & Services - **Atoms Mining**: Autonomous haulage systems for mines and quarries designed to improve productivity, safety, and efficiency in complex industrial environments. - **Atoms Transport**: Wheelbase for robots — autonomous delivery and logistics systems for moving goods. Includes the acquired Pronto AI technology (acquisition completed April 2026). - **Atoms Food (ProFood)**: Robotics for better food. Automated kitchen systems that deliver consistent, affordable meals at scale; kitchen infrastructure platforms (bringing orders, delivery, operations into one platform); food real estate; Lab37 (an operating system for food facilities); and a forthcoming “built” meals brand. - **Lab37**: The operating system/software layer that connects and orchestrates Atoms’ physical automation across domains. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding – Not publicly disclosed; previously raised significant capital as City Storage Systems/CloudKitchens (estimated at over $1B in prior rounds); 414 employees on LinkedIn as of mid-2026 - **Notable Investors/Partners**: Travis Kalanick (founder/CEO, previously co-founded Uber); partners include mining/quarry operators, food brands (specific names not public) - **Growth Signals**: 414 employees (+13.2% monthly growth); operates in 24 countries; 26 active job postings (+160% monthly); recent acquisition of Pronto AI (April 2026); rebranding from City Storage Systems to Atoms (March 2026) signals strategic consolidation and pivot; hiring across robotics, AI, software, hardware, operations globally ## Competitive Advantages - **Cross-stack vertical integration**: Controls sensors, compute, software, manufacturing, operations, real estate, energy, and infrastructure — a rare “full-stack” approach to physical AI. - **Founder advantage**: Led by Travis Kalanick (Uber co-founder) who has deep experience scaling category-defining companies and attracting top engineering/operations talent. - **Real-world deployment**: Robots with “real jobs” — not lab demos — deployed in working mines, kitchens, and transport systems today. - **Engineering culture**: Emphasis on “cross-stack competence,” ownership, and solving problems “most companies won’t attempt.” - **Global footprint**: Presence in 24 countries allows rapid deployment and operations at scale. ## Strategic Focus - Consolidating formerly separate brands (CloudKitchens, ProFood, Pronto AI) under one unified “Atoms” identity to create a single physical AI platform - Expanding autonomous mining haulage into more quarries and mines globally - Scaling food automation from kitchen robotics to end-to-end food infrastructure (real estate, ordering, delivery, operations) - Growing AI, ML, and autonomy capabilities (hiring Senior Software Engineer - ML Infrastructure, Backend Infrastructure, Robotics Engineer) - International expansion with dedicated regional roles (APAC, LATAM, Europe) ## Why Work Here - **High ownership**: “Take ownership early, and contribute from day one” — interns and new hires work on live products, not side projects. - **Hard problems**: Solving physical-world automation challenges that most companies won’t attempt — mining, logistics, food production at scale. - **Compensation**: “Outsized rewards for outsized performance” — competitive compensation, healthcare, benefits, and PTO. - **Culture**: “Builders” and “hardcore engineers” who have scaled category-defining companies — a relentless, high-expectation environment focused on excellence. - **Work policy**: Mix of in-office roles (Mountain View, CA; Los Angeles, CA; New York, NY; Austin, TX) and international locations (Vilnius, LTU; Makati, PH; Bogotá, COL; São Paulo, BRA). Remote/hybrid policy not explicitly stated but many roles list specific city locations. - **Tech stack**: Modern — Python, TypeScript, Go, Java, Kubernetes, Docker, PostgreSQL, Redis, GraphQL, gRPC, Bazel, Google Cloud, NVIDIA, dbt, Looker, Airflow. - **Team composition**: 25% of employees in technical roles (154 people); strong presence of HR, legal, finance, and operations supporting global scale; talent sourced from CloudKitchens, Amazon, Uber, Google, ProFood Properties, City Storage Systems. ## Sources 1. [atoms.co](https://atoms.co/) 2. [atoms.co/careers](https://atoms.co/careers) 3. [atoms.co/openroles](https://atoms.co/openroles) 4. [LinkedIn – Atoms](https://www.linkedin.com/company/atomsco) 5. [Greenhouse – Atoms Jobs](http://job-boards.greenhouse.io/cssmerge) ## Other roles at Atoms - [Procurement Associate](https://feeny.ai/job/procurement-associate-atoms-austin-xr66b39wgpcn) — Austin, TX - [Construction Project Manager](https://feeny.ai/job/construction-project-manager-atoms-new-york-cbt74bkheypj) — New York, NY - [Associate Construction Project Manager](https://feeny.ai/job/associate-construction-project-manager-atoms-new-york-r7kt6bywka2v) — New York, NY - [Accounts Receivable Analyst](https://feeny.ai/job/accounts-receivable-analyst-atoms-bogota-xehk1b8x9zf0) — Bogotá, Col - [Manufacturing Technician - Harnessing](https://feeny.ai/job/manufacturing-technician-harnessing-atoms-san-francisco-a898e7jmytjg) — San Francisco, CA - [Senior Associate Accounts Payable](https://feeny.ai/job/senior-associate-accounts-payable-atoms-seoul-16tfgmzg13kp) — Seoul, South Korea - [Workers Comp Specialist](https://feeny.ai/job/workers-comp-specialist-atoms-dallas-j6nsm2stpq63) — Dallas, TX - [Subrogation Specialist](https://feeny.ai/job/subrogation-specialist-atoms-dallas-6h5qjwf9qvh4) — Dallas, TX - [Payroll Specialist](https://feeny.ai/job/payroll-specialist-atoms-san-francisco-dyyjxa7q42q0) — San Francisco, CA - [Operations Manager](https://feeny.ai/job/operations-manager-atoms-san-francisco-40jsy8hhwq5t) — San Francisco, CA