--- title: 'Associate Principal Technical Writer (Remote, USA) at Saviynt' canonical: 'https://feeny.ai/job/associate-principal-technical-writer-remote-usa-saviynt-san-francisco-rv4natp5qxpm' type: 'job' last_seen: '2026-09-14' --- # Associate Principal Technical Writer (Remote, USA) at Saviynt - **Company:** Saviynt - **Location:** San Francisco, CA - **Compensation:** $157k–$182k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.lever.co/saviynt/61973896-409e-432b-8536-8958b2586012 ## Job description Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. What you will be doing: - Independently explore, configure, and test complex, cloud-native security capabilities, including those powered by AI, to deeply understand their functionality and use cases. - Craft high-quality technical documentation, such as configuration guides, integration instructions, API references, and troubleshooting resources, that resonate with enterprise customers. - Drive the development of documentation for online help systems, release notes, and product feature guides, ensuring technical accuracy and clarity. - Collaborate closely with Product, Engineering, and other subject matter experts to translate intricate technical details into accessible and user-friendly content. - Own documentation strategy and execution for complex, cloud-native identity and AI security capabilities, from early development through release and ongoing improvements. - Independently investigate complex technical scenarios involving cloud infrastructure, AI agents, non-human identities, authentication and authorization, APIs, and runtime access controls. - Design, implement, and scale AI-enabled and agentic documentation workflows for content generation, validation, and quality improvement, including practices for AI/LLM-ready content and retrieval readiness. - Take ownership of major documentation initiatives from conception through delivery, ensuring a consistent and high standard of quality across all output. - Mentor and guide other technical writers, sharing your expertise to elevate the entire documentation team’s capabilities. - Analyze documentation usage, performance data, and stakeholder feedback to identify knowledge gaps and drive measurable improvement. ## Why you'll love this role - Get energized by unraveling complex technical challenges and translating them into clear, actionable guidance for users. - Care deeply about the customer experience and ensuring they can successfully adopt and benefit from sophisticated security technologies. - Enjoy working with emerging technologies such as generative AI and helping shape AI-enabled and agentic approaches to documentation creation, validation, and delivery. - Thrive in a dynamic environment where you can independently investigate, learn, and proactively identify documentation needs and opportunities. - Take pride in owning critical documentation projects and seeing them through to successful completion with minimal oversight. ## What you bring - Hands-on experience with at least one major cloud platform (AWS, Azure, or Google Cloud Platform) and cloud-native technologies. - Strong understanding of cloud computing, enterprise security, Identity and Access Management (IAM), and emerging AI security concepts, including authentication and authorization standards such as OAuth 2.0, OIDC, SAML, JWT, and policy-based access control. - Demonstrated experience applying generative AI/LLM technologies to documentation or knowledge workflows, including familiarity with Retrieval-Augmented Generation (RAG) concepts and designing content for AI/LLM consumption and retrieval readiness. - Hands-on experience with REST APIs, Git-based workflows, Markdown, Jira, and modern documentation platforms. - Familiarity with AI security concepts, AI agents, and non-human identities. - Excellent written and verbal communication skills, with a knack for simplifying complex technical information. - Strong analytical and problem-solving abilities, enabling you to independently investigate and resolve technical ambiguities. - Proven ability to collaborate effectively with diverse teams, including Product Managers and Engineers, and build strong SME relationships. - A keen eye for technical accuracy, usability, and a deep focus on customer needs. - Skill in mentoring and developing colleagues, contributing to the growth of the Documentation team. ## Qualifications - 12+ years of technical writing or technical content development experience for enterprise software. - Bachelor's degree in Technical Communication, Computer Science, Engineering, English, or a related field, or equivalent practical experience. - Demonstrated experience in designing and developing documentation for technically complex, cloud-native products, preferably in the security or identity management space. - Experience with modern documentation platforms and tools, including those that integrate AI capabilities. - Familiarity with scripting or programming using Python or JavaScript and docs-as-code/CI/CD workflows. ## Benefits - Medical, Dental, Vision, Life Insurance - 401K - Unlimited PTO - Sick Time - Employee Recognition Programs - Team Socials ## #LI-CC1 Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Security & ComplianceThis role requires adherence to Saviynt’s information security and privacy policies and procedures, including annual security training. Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ## About Saviynt ## Company Overview - **One-liner**: Saviynt provides an AI-powered identity security and access management platform that secures and governs every identity—human, non-human, and AI agent—across the entire digital ecosystem. - **Entity Type**: Private (Series B) - **Headquarters**: El Segundo, California, United States - **Founded**: 2010 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Identity Security & Access Management (IAM/IGA) / Cybersecurity - **Target Customers**: Large enterprises, Fortune 500 companies, government institutions (B2B, Enterprise) - **Mission or Purpose**: To safeguard enterprises through intelligent, cloud-first identity governance and access management solutions, helping organizations safely accelerate AI deployment while protecting digital assets and driving operational efficiency. ## Products & Services - **Saviynt Identity Cloud (Platform)**: An AI-powered platform that manages and governs human, non-human, and AI agent access to applications, data, and business processes across hybrid, cloud, and on-premises environments. It combines Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Application Access Governance (AAG) into a single platform. **Type**: SaaS Platform. ## Market Standing - **Valuation**: Not disclosed (privately held) - **Key Metric**: Total Funding of $1.075 billion across multiple rounds. Annual Revenue is $89.3 million. - **Notable Investors/Partners**: Kohlberg Kravis Roberts & Co. (lead, Series B), HPS Investment Partners, PNC Bank, Carrick Capital Partners. The company serves Fortune 500 companies and government institutions. - **Growth Signals**: 1,260 employees (+28.0% YoY), 358,442 LinkedIn followers (+86.7% YoY), active job postings up +51.0% year-over-year, global expansion with offices in the US, UK, Australia, Canada, and India. ## Competitive Advantages - **Unified Platform**: Combines IGA, PAM, and AAG into a single cloud-native platform, reducing complexity and cost for enterprises compared to multi-vendor solutions. - **AI-Native Architecture**: Built for the AI age, it specifically addresses identity security for AI agents and non-human identities, a rapidly growing market need. - **Enterprise Scale & Trust**: Designed for the largest, most complex organizations (Fortune 500, government) with a focus on compliance, security, and operational efficiency. - **Strong Financial Backing**: $1.075 billion in total funding provides significant resources for R&D and market expansion. ## Strategic Focus - **AI-Driven Identity Security**: Prioritizing the safe acceleration of AI deployment and usage by securing AI agent identities. - **Global Expansion**: Deepening presence in key markets like India, the UK, Australia, and across Europe. - **Platform Growth**: Continuing to unify and enhance the Identity Cloud platform to cover the full spectrum of identity challenges. - **Talent Acquisition**: Aggressively hiring (+51% job postings YoY) to scale engineering, sales, and customer success teams. ## Why Work Here - **High-Growth Environment**: Headcount grew 28% in the last year, offering strong career advancement potential in a fast-scaling company. - **Mission-Driven Work**: Tackling critical cybersecurity challenges for the world’s largest organizations. - **Global & Remote-First Culture**: Remote-friendly roles and hybrid options available, with offices in major cities globally (El Segundo, London, Sydney, Bengaluru). [saviynt.com](https://saviynt.com/careers) - **Strong Compensation & Benefits**: Competitive base pay with bonuses, medical/dental/vision, retirement programs, and flexible time off. [saviynt.com](https://saviynt.com/careers) - **Positive Employee Sentiment**: Average employer rating of **4.0/5.0** (436 reviews), with strong compensation (4.1) and career opportunity (4.0) scores. [linkedin.com](https://linkedin.com/company/saviynt) - **Diverse, Global Team**: Workforce spans 23 countries, offering a rich, multicultural work experience. ## Sources 1. [LinkedIn Company Profile](https://linkedin.com/company/saviynt) 2. [Saviynt Careers Page](https://saviynt.com/careers) 3. [Saviynt About Us](https://saviynt.com/company/about-saviynt) 4. [Lever Job Postings](https://jobs.lever.co/saviynt) 5. [CB Insights Profile](https://www.cbinsights.com/company/saviynt) ## Other roles at Saviynt - [Marketing Analytics & Data Visualization Architect (Remote, USA)](https://feeny.ai/job/marketing-analytics-data-visualization-architect-remote-usa-saviynt-united-xpt09m01j12s) — United States - [Vice President, FP&A](https://feeny.ai/job/vice-president-fp-a-saviynt-united-states-93fyp98syy27) — United States - [Global Controller](https://feeny.ai/job/global-controller-saviynt-united-states-33kvw02dgc1p) — United States - [Junior Accountant - Accounts Receivable (AR)](https://feeny.ai/job/junior-accountant-accounts-receivable-ar-saviynt-bengaluru-dqx74jatqmkp) — Bengaluru, India - [Junior Accountant - Billing](https://feeny.ai/job/junior-accountant-billing-saviynt-bengaluru-hh7hban9w4hj) — Bengaluru, India - [Senior Sales Engineer](https://feeny.ai/job/senior-sales-engineer-saviynt-boston-fpfyb6j7ycgy) — Boston, MA - [Technical Support Engineer (PAM)](https://feeny.ai/job/technical-support-engineer-pam-saviynt-bengaluru-pnxj3ekr0rh2) — Bengaluru, India - [Director, Product Management - Privileged Access Management](https://feeny.ai/job/director-product-management-privileged-access-management-saviynt-el-segundo-e8zx2sg2y332) — El Segundo, CA - [Distinguished Software Engineer, Data Platform](https://feeny.ai/job/distinguished-software-engineer-data-platform-saviynt-milpitas-jwy2235xqveh) — Milpitas, CA - [Senior Accountant - Contract Review Specialist](https://feeny.ai/job/senior-accountant-contract-review-specialist-saviynt-bengaluru-gx94x9bws1jn) — Bengaluru, India