---
title: 'Associate Product Manager (Contracting/Action Processing) at Impact.com'
canonical: 'https://feeny.ai/job/associate-product-manager-contracting-action-processing-impact-com-santa-barbara-45gc29ghpk8s'
type: 'job'
last_seen: '2026-10-18'
---

# Associate Product Manager (Contracting/Action Processing) at Impact.com

- **Company:** Impact.com
- **Location:** Santa Barbara, CA / Seattle, WA
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/impact/jobs/8871230002

## Job description

About [impact.com](http://impact.com):

[impact.com](http://impact.com) is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products Performance (affiliate), Creator (influencer), and Advocate (customer referral) unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands rely on [impact.com](http://impact.com) to power millions of partnerships that deliver measurable business results.

Your Role at [impact.com](http://impact.com):

We’re hiring a technical Associate Product Manager for the Action Processing (AP) and Contracting Squad — one of impact.com’s most foundational domains: how brands and partners define terms, commissions, lists, and contract workflows that power revenue on the platform.

You’ll partner closely with a Senior Product Manager and Engineering to ship customer value in a complex, data-heavy domain. This is not a “project coordinator” APM role. You’ll write crisp requirements fast, dig into how systems behave, use AI tools as part of how you work, and grow ownership quickly under structured coaching. Relative to a Product Manager role, the emphasis here is strong execution and learning velocity on a focused scope — with ownership and outcome accountability expanding as you prove out.

Time to value matters. Shape usable Markdown requirements quickly with AI. Speed with rigor is the bar.

Success looks like: clear requirements with short cycle time from ask → draft → eng-ready, strong eng partnership, reliable delivery on your slice, and rising fluency in how Contracting and Action Processing connect to other domains.

What You'll Do:

You’ll own focused feature slices with coaching from your Senior PM, with scope expanding as you prove out execution and judgment.

Feature execution & delivery

- Drive feature development for Action Processing (AP) and Contracting Squad initiatives (e.g. terms/commission behaviors, list and audience rules, contract workflows, and customer-driven requests).
- Write customer and business requirements (user stories, use cases, acceptance criteria) that engineers can build from without ambiguity.
- Partner with Engineering through build: surface risks, blockers, and acceptance gaps early.
- Write and iterate Markdown requirements that live adjacent to the GitHub repo (alongside eng context), and co-lead pre-spec and spec reviews — with short time from ambiguous ask to eng-ready draft.

Technical fluency & AI-native working

- Build working understanding of how AP and Contracting systems behave: data flows, edge cases, dependencies, and failure modes.
- Use AI tools and agents as part of your daily craft to compress cycle time — drafting specs, synthesizing research, exploring prototypes, testing edge cases, and accelerating analysis — then validate outputs yourself. The point is faster time to a good requirement, not longer polish loops.
- Get comfortable reading technical context (APIs, schemas, logs, tickets, eng design notes) enough to ask sharp questions and write better requirements.
- Protect engineering focus: clear definition of ready, early pushback on late scope changes, and avoiding rework from unclear requirements.

Squad partnership & operational excellence

- Keep a clear, healthy backlog for your scope (ticket clarity, prioritization hygiene, meeting facilitation, and request triage).
- Sequence and clarify work in partnership with your Senior PM and Engineering leads.
- Facilitate working sessions with Engineering, Design, Customer Success / Technical Services, and adjacent PMs.
- Hold regular alignment touchpoints with Product and Engineering leads to keep priorities clear.

Roadmap, go-to-market & stakeholders

- Contribute to clear communication of the squad’s planned roadmap within your scope.
- Partner with your Senior PM and Product Marketing on go-to-market activities for your launches.
- Involve the right stakeholders; escalate tradeoffs with crisp options.
- Contribute near-term input to vision and strategic initiatives in the domain.

Domain, craft & how we work

- Build deep fluency in Action Processing (AP) and Contracting domain mechanics and adjacent dependencies.
- Define and track success metrics for your work; make progress visible to your Senior PM and product leadership.
- Build stable, trusted working relationships internally; participate actively in team forums.
- Demonstrate impact.com’s Operating Principles consistently (customer focus, ownership, trust, getting the right stuff done, innovate & simplify, get better every day).

What You’ll Bring:

- Early-career product experience (internships, APM/PM rotation, technical PM adjacent roles, founder/builder experience, or equivalent impact) — or strong evidence you can operate at this level from a technical background.
- Degree in engineering or computer science (or a closely related technical field), with a strong academic record.
- Technical orientation: you are curious about how systems work, not only how tickets move. Comfortable running basic analyses from source data and using the insights to inform decisions — not only consuming reports others produce.
- Already using AI tools in real work — drafting, research synthesis, analysis, light prototyping, or workflow automation. We want someone who has started this shift, not someone who treats AI as a novelty.
- Fast time to value on requirements: you can get to a solid first draft quickly, iterate with feedback, and avoid over-shaping before eng can react.
- Bias to execution: you get the right stuff done. You prioritize ruthlessly, close loops, and ship outcomes over activity.
- Experience writing structured requirements in Markdown (or similar) — user stories, acceptance criteria, lightweight specs — including comfort working near a codebase/GitHub context (coursework, internships, side projects, or prior roles count).
- Clear written and verbal communication; ability to turn ambiguous asks into structured requirements and acceptance criteria.
- Comfort working with engineers and designers in an agile delivery environment.
- Comfort with complex / lightly documented systems and learning by immersion.
- Strong organization and follow-through: you track owners, dates, and open questions without dropping balls.
- Curiosity, coachability, and a bias to learn by doing; you ask good questions and incorporate feedback quickly.
- Customer empathy: interest in how brands and partners experience contracting, action processing, terms, and monetization workflows.

Nice To Have:

- Personal projects, prototypes, or scripts you’ve built with AI agents / coding assistants that show you ship, not just discuss.
- Exposure to marketplace, fintech, SaaS monetization, contracting, or partner/platform products.
- Experience triaging customer/support requests or working with Customer Success / field teams.

Salary Range: $85,000 – $95,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At [impact.com](http://impact.com), we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

- Medical, Dental, and Vision insurance
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
- Flexible spending accounts and 401(k)
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

## About Impact.com

## Company Overview
- **One-liner**: Impact.com is the world’s leading partnership management platform, enabling enterprises to discover, manage, track, and optimize all types of partnerships—from affiliates and influencers to strategic brand alliances—powered by AI and a $100B+ commerce network.
- **Entity Type**: Private (Growth-stage, backed by prominent venture capital)
- **Headquarters**: Santa Barbara, California, USA
- **Founded**: 2008
- **Founders**: David A. Yovanno (CEO), Todd Crawford, and others

## Core Business
- **Primary industry/industries**: Partnership Marketing Technology (SaaS), Affiliate Marketing, Influencer Marketing, Commerce Technology
- **Target customers**: B2B, Enterprise (over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics)
- **Mission or purpose statement**: To create impact through partnerships by transforming the way enterprises manage and optimize all types of partnerships.

## Products & Services
- **Impact.com Platform (Core SaaS)**: An AI-native, all-in-one partnership management platform that unifies affiliate, creator, and referral programs. It covers the full partnership lifecycle: Discover & Recruit, Track, Engage, Contract & Pay, Protect & Monitor, and Optimize.
- **TrueLink™**: A proprietary cross-device tracking technology that provides a complete view of the customer journey while prioritizing privacy.
- **AI-Powered Optimization**: Predictive analytics and machine learning tools to evaluate partner value, assess customer lifetime value, and optimize performance across the partnership network.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). The company has raised significant growth capital from top-tier investors.
- **Key Metric**: Over 5,000 global brands use the platform, managing more than 225,000 active partnerships. The platform powers over $100B in partnership commerce annually.
- **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed in provided sources, but widely reported as including growth equity investors). Key customers include Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.
- **Growth Signals**: 1,000+ employees across 21 global offices; 20+ nationalities represented; actively hiring for 84+ roles across engineering, data science, product, marketing, and sales; expanding AI capabilities (e.g., Internal Systems Engineer for Applied AI, Principal Data Scientist for Fraud Modelling).

## Competitive Advantages
- **All-in-One Platform**: Unifies affiliate, influencer, and referral programs in a single dashboard, eliminating the need for multiple tools and fragmented data.
- **AI-Native & Data-Rich**: Leverages AI to predict partner value, assess customer lifetime value, and optimize performance, powered by a network of over $100B in partnership commerce.
- **Full-Stack Protection**: Built-in fraud detection, compliance monitoring, and traffic quality analysis to protect brand integrity and maximize ROI.
- **Proprietary Tracking (TrueLink™)**: Cross-device, privacy-first tracking that provides a complete picture of partner-driven conversions.
- **Scale & Trust**: Trusted by over 5,000 global brands including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics.

## Strategic Focus
- **AI-First Innovation**: Deep investment in AI and machine learning, including roles for Applied AI, Next Gen Recommendation Systems, and Fraud Modelling, to further automate and optimize partnership performance.
- **Global Expansion**: Continued growth of its 21 global offices and hiring across North America, Europe, Asia, and Africa to support a diverse, international customer base.
- **Platform Unification**: Driving the industry shift from siloed affiliate, influencer, and referral tools to a single, unified partnership management platform.
- **Enterprise Scale**: Deepening relationships with large enterprise clients and expanding the platform’s capabilities to serve the world’s biggest brands.

## Why Work Here
- **Culture & Mission**: Described as a global community of “growth technologists” who are adaptable, passionate, and collaborative. The company emphasizes science and technology to create transformational growth.
- **Remote/Hybrid/Office Policy**: Flexible working policy with work-from-home opportunities. Many roles are listed as hybrid or remote (e.g., “Hybrid” in New York City, “Remote (US)”). The policy is tailored to each role and location.
- **Notable Perks**:
    - **Work-Life Balance**: Flexible, unlimited time-off policy.
    - **Family Matters**: Paid family leave for both birthing and non-birthing parents.
    - **Health & Wellness**: Inclusive, comprehensive healthcare plans for employees and their families.
    - **Financial Growth**: Company-matched retirement plans and company stock options.
    - **Professional Development**: A wide variety of professional development courses and training.
    - **Global Community**: 20+ nationalities represented; strong emphasis on diversity, equity, and inclusion.
- **Engineering Culture**: Heavy investment in AI, data science, and platform engineering. Roles include Data Scientist (Next Gen Recommendation Systems), Principal Data Scientist (Fraud Modelling), and Internal Systems Engineer (Applied AI), indicating a sophisticated, data-driven engineering environment.

## Sources
1. [impact.com](https://impact.com/)
2. [impact.com About](https://impact.com/about/)
3. [impact.com Careers](https://impact.com/careers/)
4. [impact.com Greenhouse Job Board](http://job-boards.greenhouse.io/impact)
5. [impact.com LinkedIn](https://www.linkedin.com/company/impactdotcom)

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- [GenAI Engineer, Marketing](https://feeny.ai/job/genai-engineer-marketing-impact-com-cape-town-8bdfvdqfpk6p) — Cape Town, South Africa
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