--- title: 'Associate Program Manager at Flexport' canonical: 'https://feeny.ai/job/associate-program-manager-flexport-new-york-ybvt4bzypqpb' type: 'job' last_seen: '2026-10-14' --- # Associate Program Manager at Flexport - **Company:** Flexport - **Location:** New York, NY - **Compensation:** $77k–$96k - **Posted:** 2026-10-10 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8214366 ## Job description About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Empower Sales teams with the operational tools, training, and documentation to win The opportunity: Flexport’s Enablement team runs the programs and documentation that keep the whole company informed globally, with a heavy focus on our sales team. We’re looking for someone to run those programs day to day — from the documentation Flexport relies on across the org to a brand-new onboarding experience for our Account Executives (AEs). You’ll own the AMER Leadership Development Rotational Program and support two of Enablement’s other biggest programs: AE onboarding and ongoing sales excellence, alongside knowledge management and documentation across Flexport. You’ll work closely with sales leadership, get regular exposure to Flexport’s C-suite, and grow your scope as the Enablement team grows. You will: - Own the AMER Leadership Development Rotational Program, an ~18-month rotation that places new grads across a rotation of 2-3 departments alongside a dedicated AI training curriculum. - Support the AE onboarding program end-to-end: the six-week curriculum, the capstone graduation, and the tools that make ramping up stick. - Support day-to-day sales enablement for our AE team and help build the ongoing sales excellence program behind it, partnering with sales leadership to turn skill gaps into playbooks and training. - Support Confluence and Flexport’s documentation ecosystem: page structure, content standards, and a regular audit cadence, so information stays accurate and easy to find company-wide. - Stand up special projects fast, from product launches to market events, and become a go-to resource across the org. - Measure program impact and run feedback loops to continuously improve what you build. You should have: - 2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with a working knowledge of Flexport’s products and the logistics industry (or the ability to pick it up fast). - Excellent writing and communication skills. You can turn messy inputs into clear, useful documentation and summarize quickly. - Extremely organized, comfortable managing multiple projects at once, and able to move without a fully scoped brief. - Comfortable presenting to and partnering with senior leadership, including the C-suite. - Experience building training content or curriculum, and genuine enthusiasm for building decks, docs, and Confluence pages from scratch. - Skilled at driving adoption and buy-in for new programs. You don’t just build the thing, you get people to use it. #LI-onsite ## #LI-MS1 The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $77,000—$96,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. ## About Flexport ## Company Overview - **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2013 - **Founders**: Ryan Petersen ## Core Business - **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding - **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries - **Mission or purpose statement**: "To make global trade so easy there will be more of it." ## Products & Services - **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management. - **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class. - **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies. - **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs. - **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries - **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources) - **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide ## Competitive Advantages - **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations. - **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments. - **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class. - **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity. - **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models. ## Strategic Focus - **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations. - **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend). - **Global expansion**: Operating across continents and time zones, with offices in multiple global locations. - **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders. ## Why Work Here - **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor. - **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages. - **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure. - **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work. - **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options. - **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world." ## Sources 1. [flexport.com](https://www.flexport.com/company/careers/) 2. [flexport.com](https://www.flexport.com/) 3. [flexport.com](https://www.flexport.com/company/about-us/) 4. [flexport.com](https://www.flexport.com/careers/jobs/) 5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1) ## Other roles at Flexport - [Manager, Ocean Freight](https://feeny.ai/job/manager-ocean-freight-flexport-singapore-a1emq9krxdey) — Singapore - [Senior Associate, Account Management](https://feeny.ai/job/senior-associate-account-management-flexport-shanghai-5jag1vktqpfe) — Shanghai, China - [Senior Applied Data Scientist](https://feeny.ai/job/senior-applied-data-scientist-flexport-shanghai-f547cm722xwm) — Shanghai, China - [Accounts Receivable Collections Analyst](https://feeny.ai/job/accounts-receivable-collections-analyst-flexport-atlanta-trh0bfbehwga) — Atlanta, GA - [Analista de Operações](https://feeny.ai/job/analista-de-operacoes-flexport-sao-paulo-x2gwxwcq6cwq) — São Paulo, Brazil - [Corporate Paralegal, EMEA](https://feeny.ai/job/corporate-paralegal-emea-flexport-amsterdam-j7esn35a1rg4) — Amsterdam, Netherlands - [Senior Security Engineer, Corporate Security](https://feeny.ai/job/senior-security-engineer-corporate-security-flexport-amsterdam-dxj2e7kyk2ff) — Amsterdam, Netherlands - [Senior Cloud Infrastructure Security Engineer](https://feeny.ai/job/senior-cloud-infrastructure-security-engineer-flexport-amsterdam-5f4q2rpp42xw) — Amsterdam, Netherlands - [Product Designer](https://feeny.ai/job/product-designer-flexport-amsterdam-fzzja5nbqczk) — Amsterdam, Netherlands - [Senior Air Planning Associate](https://feeny.ai/job/senior-air-planning-associate-flexport-shanghai-pmt666xca22z) — Shanghai, China