--- title: 'Associate Project Manager at Guidepoint' canonical: 'https://feeny.ai/job/associate-project-manager-guidepoint-phoenix-efbjtj9nscpc' type: 'job' last_seen: '2026-10-16' --- # Associate Project Manager at Guidepoint - **Company:** Guidepoint - **Location:** Phoenix, AZ - **Compensation:** $65k - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8836428002 ## Job description Overview: The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy. Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this Project Manager, Client Service position at Guidepoint may have your name on it. This is a hybrid position out of our Phoenix office. This role will primarily support our Athens-based Client Service team, helping ensure seamless coverage of client requests across time zones. What You'll Do: - Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals - Manage client requests including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests - Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients - Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system - Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint’s services - Communicate with teammates in other offices to ensure seamless transitions between time zones on critical client requests - Be knowledgeable of and follow any client-specific compliance procedure What You Have: - Bachelor’s or Master’s degree - 1-2+ years of professional experience - Intellectual curiosity and desire to learn - Attention to detail: ability to follow a multi-pronged email thread among client team and US Guidepoint team, handle scheduling between clients and experts, pick up on details of client request, which can be specific - Sense of urgency: Must thrive in a fast-paced environment with many stakeholders and understand client needs - Process-oriented: must be able to remain organized when working on multiple projects and complete processes in alignment with all U.S teams - Advanced professional communication: must be able to communicate with consultants at top global consulting firms as well as experts, must be able to organize high volume of information into concise emails and maintain highest customer service etiquette when dealing with stressed clients, must be able to communicate project status with US team for a seamless pass off - Experience with consulting or professional services is a plus - AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication - Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment - Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service What We Offer: The annual base salary for this position is $65,000. Additionally, the position is eligible for a bonus up to $3,000 per quarter. You will also be eligible for the following benefits: - 15 PTO Days, 10 legal holidays, and sick days - Comprehensive Medical, dental, and vision plans - Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans - Commuter benefits and a corporate discounts - Development opportunities through the LinkedIn Learning platform - Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office - Year-round corporate athletic league - Casual work environment, team building, and other social events About Guidepoint: Guidepoint powers end-to-end research workflows for the world’s best research teams. Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions. At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed. ## #LI-KD1 ## #LI-HYBRID Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. ## Compensation $65,000—$65,000 USD ## About Guidepoint ## Company Overview - **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction. - **Entity Type**: Private (Bootstrapped/Profitable) - **Headquarters**: New York City, USA - **Founded**: 2003 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics - **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally) - **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.” ## Products & Services - **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph. - **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed. - **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows. - **Guidepoint Tracker**: Alternative data product launched in 2007. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private, profitable company) - **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide - **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable) - **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly. ## Competitive Advantages - **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate. - **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence. - **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks. - **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients. ## Strategic Focus - **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows. - **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research. - **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base. ## Why Work Here - **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common. - **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working. - **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds. - **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily. - **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions. ## Sources 1. [Guidepoint Official Website](https://www.guidepoint.com/) 2. [Guidepoint About Page](https://www.guidepoint.com/company/) 3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/) 4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint) 5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint) ## Other roles at Guidepoint - [Senior Survey Programmer (Qualtrics)](https://feeny.ai/job/senior-survey-programmer-qualtrics-guidepoint-mumbai-8axrm51b44yx) — Mumbai, India / Pune, India - [Survey Fieldwork Specialist](https://feeny.ai/job/survey-fieldwork-specialist-guidepoint-mumbai-7gkpvr04wv5x) — Mumbai, India / Pune, India - [Survey Programmer (Qualtrics)](https://feeny.ai/job/survey-programmer-qualtrics-guidepoint-mumbai-dtf6ybb4x8m3) — Mumbai, India / Pune, India - [Team Lead – Survey Programming (Qualtrics)](https://feeny.ai/job/team-lead-survey-programming-qualtrics-guidepoint-gurugram-haryana-245grdn4nxgx) — Gurugram Haryana, India / Mumbai, India / Pune, India - [Business Development, Associate Vice President](https://feeny.ai/job/business-development-associate-vice-president-guidepoint-shanghai-zrppb361p61e) — Shanghai, China - [Business Development Associate](https://feeny.ai/job/business-development-associate-guidepoint-shanghai-6ah0tgzj17xj) — Shanghai, China - [Healthcare Research Associate, Focus Polls](https://feeny.ai/job/healthcare-research-associate-focus-polls-guidepoint-mumbai-fk0v8q4m5rcf) — Mumbai, India / Pune, India - [Business Development Associate](https://feeny.ai/job/business-development-associate-guidepoint-new-york-7rrmmrb241q9) — New York, NY - [Legal Counsel](https://feeny.ai/job/legal-counsel-guidepoint-shanghai-hcj9cdbjp1jh) — Shanghai, China - [Healthcare Content Analyst, Focus Polls](https://feeny.ai/job/healthcare-content-analyst-focus-polls-guidepoint-mumbai-g112q96zxmkp) — Mumbai, India / Pune, India