--- title: 'Associate Revenue Operations Specialist at Perforce' canonical: 'https://feeny.ai/job/associate-revenue-operations-specialist-perforce-pune-0tbx334ce3y3' type: 'job' last_seen: '2026-09-07' --- # Associate Revenue Operations Specialist at Perforce - **Company:** Perforce - **Location:** Pune, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/perforce/2623d2c6-362c-4b8f-84bd-93f8b16f90ff ## Job description Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary The Associate Revenue Operations Specialist is responsible for supporting the renewal process, as well as license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database. Additionally, the Revenue Operations Specialist focuses on serving and retaining service-level-agreements (SLA’s) for existing customer bases. Essential Functions - Utilize Salesforce, NetSuite, and internal applications to: o    Process orders and issue license keys in an accurate and timely manner. o    Provide customer quotes, invoices, and other related information. - Responsible for resolving customer issues and mitigating potential attrition during the contract term. - Provide customers a personalized level of service that reinforces the value of Perforce. - Ability to leverage CRM system for daily needs such as pulling reports, identifying gaps and recommending process improvements. - Communicate to management on significant ‘At Risk’ or ‘Closed Lost’ renewals of high dollar value. - Maintain customer information and ensure data integrity within internal systems. - Support the supplier setup process, including execution of supplier due diligence forms and other necessary documents as required by the customer. - Other related duties, as assigned. Required Education, Skills, and Experience - Fluent in English Language. - Bachelor’s Degree, preferably in Business Administration, related program, or equivalent experience. - Excellent written and oral communication skills. - 2+ years in a customer service support role or order processing environment. - Previous software or technology company experience preferred. - High attention to detail and proven ability to deliver accuracy across multiple tasks simultaneously. - Experience in analyzing business/ operational data to identify trends and variations in results. - Understanding of Revenue Operations and Customer Service Support. - Salesforce experience preferred. - Experience with MS Office applications (Excel, Word, Powerpoint). - NetSuite experience a plus. - Exceptional customer service and diplomacy skills. - Proven ability to manage a large case load and prioritize incoming activity. ## About Perforce ## Company Overview - **One-liner**: Perforce Software provides version control, digital asset management, hardware IP lifecycle management, DevOps, and test automation tools that help organizations build and deliver mission-critical software. - **Entity Type**: Private (backed by private equity firms Clearlake Capital and Francisco Partners) - **Headquarters**: Minneapolis, Minnesota, USA - **Founded**: 1995 - **Founders**: Not publicly available in cited sources ## Core Business - **Primary industry**: Software development tools, DevOps, enterprise software, and digital asset management. - **Target customers**: B2B enterprise and SMBs, with a strong presence in regulated and mission-critical sectors: game development, software/technology, semiconductor design, automotive/IoT, medical device, aerospace/defense, healthcare/insurance, financial services, telecommunications, and retail/eCommerce. Trusted by more than 75% of the Fortune 100 and 50% of the Global 500 ([perforce.com](https://www.perforce.com/company)). - **Mission/Purpose**: "Helps organizations build and deliver the software the world relies on" — supporting teams to "accelerate innovation without unnecessary risk." The culture slogan is "Work That Matters. People Who Care. A Place to Grow." ([perforce.com](https://www.perforce.com/company), [perforce.com](https://www.perforce.com/company/our-culture)). ## Products & Services - **Helix Core (Version Control)**: High-performance version management for large-scale, mission-critical development projects, including game development and semiconductor/embedded software. - **Digital Asset Management (DAM)**: Centralized management and collaboration for digital media assets across teams and enterprises. - **Hardware IP Lifecycle Management (IPLM)**: Tracks and manages hardware IP design data and lifecycle processes for electronics and semiconductor teams. - **Test Automation & Digital Experiences**: Solutions from acquired brands like **Perfecto** (web/mobile app testing) and **BlazeMeter** (load/performance testing). - **Platform Automation**: Configuration, compliance, and infrastructure automation via **Puppet** (acquired 2022) and data management via **Delphix** (acquired 2024). - **Professional Services & Open-Source Support**: Global experts to help maximize ROI, reduce risk, and support critical deployments ([perforce.com](https://www.perforce.com/company), [perforce.com](https://www.perforce.com/system/files/2025-02/corporate-fact-sheet.pdf)). ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Not revenue, but scale is significant: 20,000+ customers, 1,700+ employees, 1,000,000+ users, 14 offices worldwide, and customers in 80+ countries ([perforce.com](https://www.perforce.com/company)). - **Notable Investors/Partners**: Backed by Clearlake Capital and Francisco Partners ([perforce.com](https://www.perforce.com/company)). Growth has been fueled by acquisitions: Hansoft (2017), Perfecto (2018), BlazeMeter (2021), Puppet (2022), Delphix (2024), and Snowtrack (2025) ([perforce.com](https://www.perforce.com/company)). - **Growth Signals**: Continues strategic M&A through 2025, 1,700+ employees globally, and expanding portfolio to address AI-driven software delivery challenges. Recognized as a Top Workplace in Minnesota and Great Place to Work in India ([perforce.com](https://www.perforce.com/company), [perforce.com](https://www.perforce.com/careers)). ## Competitive Advantages - **Mission-critical trust**: 75% of the Fortune 100 rely on Perforce for environments where failure is not an option. - **Broad portfolio**: Covers the full software delivery lifecycle — code, quality, infrastructure, and data — through an integrated suite of tools. - **Deep vertical expertise**: Specialized solutions for gaming, semiconductor, medical device, aerospace/defense, and other high-regulation industries. - **Global scale and reliability**: 10+ data centers and customers across 80+ countries ensure enterprise-grade scale and compliance. ## Strategic Focus - **Enabling AI-era software governance**: Perforce is positioning itself as a "trusted partner helping organizations govern software delivery in the age of AI" by enforcing guardrails across code, quality, infrastructure, and data. - **Continued portfolio expansion**: Investing in technologies and acquisitions that help teams "build, test, secure, and scale modern applications." - **Sustainability and corporate responsibility**: CEO sits on the Board of SustainableIT, and the company supports industry-wide standards for environmental and social impact ([perforce.com](https://www.perforce.com/company), [perforce.com](https://www.perforce.com/company/our-culture)). ## Why Work Here - **Growth and learning**: Career-specific and personal development training resources, plus "continued learning alongside experts." - **Culture and belonging**: Employee Resource Groups, celebration of global traditions, and a commitment to a culturally diverse workplace. - **Health and wellness**: Nearly 90% of gym memberships covered, healthy snacks/beverages, and wellness integrated into the culture. - **Time off**: Paid holidays, parental leave, and flexible "You Time" with extra days added. - **Community impact**: Paid day to volunteer, donation matching, and support for local communities. - **Recognition**: Top Workplace in Minnesota (Star Tribune) and Certified Great Place to Work in India ([perforce.com](https://www.perforce.com/careers), [perforce.com](https://www.perforce.com/company/our-culture)). ## Sources 1. [About Perforce, Leadership, Culture and Careers | Perforce Software](https://www.perforce.com/company) 2. [Careers | Perforce Software](https://www.perforce.com/careers) 3. [About Perforce Software – Corporate Fact Sheet (PDF)](https://www.perforce.com/system/files/2025-02/corporate-fact-sheet.pdf) 4. [Perforce Jobs on Lever](https://jobs.lever.co/perforce) 5. [Our Culture | Perforce Software](https://www.perforce.com/company/our-culture) ## Other roles at Perforce - [HR Business Partner](https://feeny.ai/job/hr-business-partner-perforce-minneapolis-bhse51vyngqw) — Minneapolis, MN - [Senior Customer Success Manager - Delphix - East](https://feeny.ai/job/senior-customer-success-manager-delphix-east-perforce-burlington-7pfbdwh6s8xg) — Burlington, MA - [Enterprise Account Executive - Testing](https://feeny.ai/job/enterprise-account-executive-testing-perforce-united-states-yh6sv9j43h2x) — United States - [Senior Software Engineer - Akana Sola](https://feeny.ai/job/senior-software-engineer-akana-sola-perforce-pune-ra8w46kqb776) — Pune, India - [Senior Account Executive (Federal) - Puppet](https://feeny.ai/job/senior-account-executive-federal-puppet-perforce-virginia-kg9bp3y7e4es) — Virginia - [Senior Manager, Software Engineering (Developer Tools)](https://feeny.ai/job/senior-manager-software-engineering-developer-tools-perforce-pune-ganwrcsj4eaw) — Pune, India - [Senior Software Engineer (Golang+Typescript)](https://feeny.ai/job/senior-software-engineer-golang-typescript-perforce-pune-c3x0wpmzzxq9) — Pune, India - [Senior Customer Success Manager - Central - Delphix](https://feeny.ai/job/senior-customer-success-manager-central-delphix-perforce-minneapolis-scjxwyfkxey9) — Minneapolis, MN - [Senior Software Engineer, Python (IPLM)](https://feeny.ai/job/senior-software-engineer-python-iplm-perforce-bracknell-v11j9840m37k) — Bracknell, United Kingdom