---
title: 'Associate Sales Operations Manager at KiwiCo Inc.'
canonical: 'https://feeny.ai/job/associate-sales-operations-manager-kiwico-inc-mountain-view-rnwnaqrcampk'
type: 'job'
last_seen: '2026-09-13'
---

# Associate Sales Operations Manager at KiwiCo Inc.

- **Company:** KiwiCo Inc.
- **Location:** Mountain View, CA
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/kiwicoinc/jobs/5413363008

## Job description

About KiwiCo:

KiwiCo is an innovative eCommerce company dedicated to sparking creativity and curiosity in kids (and kids at heart!). Through both online and offline materials, we provide fun and engaging ways for kids to explore, create, and learn. Our primary offering is a subscription service where we deliver "whoa awesome," hands-on projects to kids. We also manage an eCommerce storefront and a content platform to inspire and educate. We take great pride and ownership in the products we build and in the community of parents and kids we serve.

Our office is located in Mountain View, CA within walking distance to the Caltrain station. This position follows a hybrid work schedule, with 3-4 office days per week (depending on your team) and the remainder of the week working remotely.

About the Job:

KiwiCo is looking for an ambitious, self-motivated Associate Sales Operations Manager to join our Education Sales team. In this role, you’ll help scale our sales operations to efficiently and effectively serve our growing customer base.

You’ll leverage your analytical and sales operations expertise to evaluate business performance, uncover opportunities to accelerate growth, and develop and optimize processes that enable our sales team to succeed. You’ll also work directly with customers, using your strong communication and problem-solving skills to drive customer success and build lasting relationships.

The ideal candidate is a data-driven, highly organized, and proactive problem solver who thrives in a fast-paced environment and is excited to make a measurable impact on both our customers and our business.

Role and Responsibilities:

- Manage the tools and systems that are critical for our sales process, including CRM, ERP, inventory and fulfillment systems.
- Enhance sales productivity by building and optimizing workflows and processes. This includes identifying and troubleshooting issues and building solutions for the long term.
- Collaborate with partners to streamline workflows, including finance, operations, customer care, and merchandising.
- Own the end-to-end process of tracking the sales funnel and operational metrics, and deliver regular insights to the business.
- Analyze the sales motions and team performance to define and deliver recommendations to improve the performance for sales management.
- Effectively engage with customers to drive customer success.
- Assist with onboarding and training new sales team members, including creating and maintaining documentation on sales processes, and policies, and creating relevant sales training materials to assist with onboarding new sales talent.
- Partner with engineering team to build features and capabilities to support sales (integration with third-party platforms, self-service ordering, admin tools, etc)
- Support inventory planning and management.
- Support the development of sales marketing materials.
- Lead planning for our presence at education conferences and events.

Required Qualifications:

- Bachelor’s degree
- 2+ years in sales operations role or similar
- Experience with CRM tools (Hubspot or similar)
- Experience with ERP (Netsuite or similar), inventory planning and fulfillment operations tools
- Experience effectively engaging with customers in a sales support or sales role
- Experience with data analysis using CRM tools (Hubspot or similar) as well as BI tools (Looker or similar)
- Experience partnering with engineering to build features and capabilities to support customers and sales
- Proactive and self-motivated with a high bias for action
- Excellent organizational and time management skills -- detail-oriented and meticulous about documenting and communicating processes, workflows, and expectations
- Demonstrated ability to work collaboratively with internal partners
- Ability to thrive in a fast-paced environment
- Well-developed capabilities in problem-solving and crafting efficient processes
- A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
- An innate drive to innovate and optimize the use of available resources
- Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

Desired Qualifications:

- Experience in Education sector
- Start-up experience

The starting pay range for this position is between $80,000 and $95,000. However, the final base salary offered may differ based on several factors, including job-related knowledge, skills, experience, market conditions, and business needs.

In addition to base pay, KiwiCo offers a comprehensive total rewards package, which may include opportunities for an annual bonus, stock options, and a variety of benefits related to health, financial security, and well-being. Specific details about these benefits will be shared if an offer of employment is extended.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.

If you’re passionate about delivering innovative, delightful, and enriching products and experiences for kids, we’d love to hear from you!

Diversity

KiwiCo is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at KiwiCo are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, veteran or military status, or any other legally protected category.

## About KiwiCo Inc.

## Company Overview
- **One-liner**: KiwiCo delivers hands-on, STEAM-based projects and products to spark creativity and curiosity in kids of all ages.
- **Entity Type**: Private (indicated by stock options for employees; no public ticker or major funding round disclosures)
- **Headquarters**: Mountain View, California, USA
- **Founded**: 2011
- **Founders**: Sandra Oh Lin

## Core Business
- Primary industry: Children’s education, toys, and subscription boxes (STEAM focus)
- Target customers: B2C (parents, families) with products for children ages 0–100
- Mission or purpose: To celebrate kids’ natural creativity and curiosity while helping parents bring enriching experiences to their children; ultimately, to help kids gain creative confidence and problem-solving skills.

## Products & Services
For each major offering:
- **KiwiCo Crates (Monthly Subscription)**: A subscription service delivering hands-on projects that blend science, technology, engineering, art, and math (STEAM). Multiple lines tailored to different age groups (e.g., Koala Crate for ages 0–36 months, Kiwi Crate for ages 3–6, Atlas Crate for geography, Tinker Crate for ages 9–12, Eureka Crate for ages 12–100, etc.).
- **Individual Projects**: Over 200+ individual projects available beyond subscriptions, covering topics like chemistry, early childhood development, and more.
- **Awards and Recognition**: Over 20 industry awards, including recognition for educational value (cited by a University study).

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Over 50 million crates shipped as of latest update (via [kiwico.com/press](https://www.kiwico.com/press))
- **Notable Investors/Partners**: Not disclosed publicly; however, employees receive stock options, suggesting private equity or venture backing.
- **Growth Signals**: Shipped 50+ million crates; expanded to over 8 subscription lines and 200+ individual projects; recognized with 20+ awards; strong community presence with kid-testing sessions; cited in a University study on educational value.

## Competitive Advantages
- **Expert-Driven Design**: Products designed by a team of educators, engineers, scientists, and rocket scientists, with each crate undergoing over 1,000 hours of design and testing.
- **Kid-Tested Rigor**: Every project goes through multiple rounds of testing with children to ensure engagement and educational value.
- **Broad Age Range**: Covers ages 0–100 (including adult crates like Eureka), giving it a unique total-market family appeal.
- **Proven Quality**: Over 20 awards and a university study backing the educational benefit of its crates.

## Strategic Focus
- Continued expansion of hands-on, STEAM-based learning products across age ranges.
- Community engagement and local outreach to inspire young innovators.
- Emphasis on cross-functional collaboration between designers, educators, and engineers to maintain high product quality.

## Why Work Here
- **Culture**: Described as a creative, innovative environment—"The Innovation Factory." The team includes educators, makers, engineers, and rocket scientists. Cross-functional collaboration is highlighted.
- **Workplace**: In-office (Mountain View, CA) with a makerspace for prototyping and tinkering. Office perks include subsidized lunches, snacks, tea, coffee, fresh fruit deliveries, and monthly birthday/anniversary treats.
- **Benefits**: Full medical, dental, and vision coverage (with sponsored family rates); 401(k) matching; stock options; annual bonuses; generous parental leave; PTO and sabbatical program; employee discounts on KiwiCo products.
- **Growth and Development**: Promotion policies that offer customized development tracks; job training and conference opportunities.
- **Family-Friendly**: Bikes to borrow, subsidized lunches, strong parental leave policies, and a culture that celebrates family time.
- **Community**: Opportunities to engage with the local community and share hands-on creative inspiration.

## Sources
1. [kiwico.com](https://www.kiwico.com/)
2. [kiwico.com/jobs](https://www.kiwico.com/jobs)
3. [kiwico.com/press](https://www.kiwico.com/press)
4. [kiwico.com/about-us](https://www.kiwico.com/about-us)
5. [builtin.com/company/kiwico](https://builtin.com/company/kiwico)

## Other roles at KiwiCo Inc.

- [Product Manager](https://feeny.ai/job/product-manager-kiwico-inc-mountain-view-x68ayy7g93fe) — Mountain View, CA
- [Associate Product Manager](https://feeny.ai/job/associate-product-manager-kiwico-inc-mountain-view-wt5nfb3zcfmq) — Mountain View, CA
- [Sr. Site Merchandising and eCommerce Manager](https://feeny.ai/job/sr-site-merchandising-and-ecommerce-manager-kiwico-inc-mountain-view-arswsnn9p4tv) — Mountain View, CA
- [Associate Sales Operations Manager](https://feeny.ai/job/associate-sales-operations-manager-aleph-buenos-aires-xte1xprggqt7) — Buenos Aires, Argentina