---
title: 'Associate/Senior Associate - Lending Operations at OakNorth'
canonical: 'https://feeny.ai/job/associate-senior-associate-lending-operations-oaknorth-gurugram-j4pp8bqpwp10'
type: 'job'
last_seen: '2026-11-12'
---

# Associate/Senior Associate - Lending Operations at OakNorth

- **Company:** OakNorth
- **Location:** Gurugram, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-12
- **Apply:** https://jobs.ashbyhq.com/oaknorth/fd605748-e5f9-41aa-ac9d-5daa3d869c3f

## Job description

## ABOUT US

At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.

## ABOUT THE TEAM

The Lending Operations team is the backbone of OakNorth's lending business. We own the end-to-end operational lifecycle of loans — from booking through to in-life management — across Syndicated, Agency, and Bilateral facilities. We work closely with Relationship Managers, Credit, and Legal to make sure every loan is set up accurately, managed precisely, and documented correctly. We're a lean team with high individual accountability, and we take quality seriously.

## ABOUT THE ROLE

Based in Gurgaon, this is an IC role within the Lending Operations team at ONGPL. You'll own the accurate booking and in-life management of loan facilities across our portfolio, working across Syndication, Agency, and Bilateral structures. Your work directly underpins the integrity of OakNorth's lending book and the experience our borrowers receive.

## WHAT YOU'LL DO

- Own accurate and timely loan booking across Syndicated, Agency, and Bilateral facilities, ensuring data integrity across systems from day one of each transaction.
- Manage in-life loan activities — including drawdowns, repayments, rollovers, and amendments — within agreed SLAs and with a low error rate.
- Review and interpret LMA and other legal loan documentation to ensure operational set-up reflects agreed terms, flagging discrepancies proactively.
- Manage queries and tasks by loan and customer type, acting as a reliable point of contact for internal stakeholders and resolving issues with speed and accuracy.
- Identify and escalate operational risks or process gaps, contributing to continuous improvement of lending operations workflows.

YOU'LL BE A GREAT FIT IF YOU HAVE…

- Hands-on experience in loan booking and in-life management across Syndication, Agency, or Bilateral loan structures.
- Working knowledge of LMA documentation and the ability to interpret legal loan agreements in an operational context.
- Strong numeracy and accounting awareness, with a track record of accuracy under tight deadlines.
- Experience managing operational queries and tasks across multiple loan types and customers simultaneously.

## Nice to Have

- Familiarity with loan management systems used in banking operations.
- Exposure to a regulated banking environment and an understanding of associated compliance obligations.

## WHAT WE OFFER

- Medical cover for you, your family & parents; life and accidental cover at a multiple of your salary.
- Annual health check-ups, online doctor consultations, pharmacy discounts, nutritionist support, and an Employee Assistance Programme — all sponsored.
- Earned, casual/sick leave, public holidays, and maternity & paternity leave.
- Financial support at key life milestones — marriage, childbirth, and bereavement.
- Tax-efficient flexible allowances for internet, fuel, meals, leave & travel, and NPS.
- Professional certifications support, learning & development opportunities, childcare benefits, and paid volunteering days.
- Modern central offices in Gurgaon, weekly business updates, team events, and a culture worth showing up for.

## About OakNorth

## Company Overview
- **One-liner**: OakNorth is a UK-based digital bank founded by entrepreneurs, providing fast, flexible business loans and competitive savings accounts to support ambitious businesses and savers.
- **Entity Type**: Private (fully-licensed digital bank, profitable; not publicly listed)
- **Headquarters**: London, United Kingdom
- **Founded**: 2015
- **Founders**: Rishi Khosla and Joel Perlman

## Core Business
- **Primary industry**: Digital banking, commercial lending, retail savings
- **Target customers**: Lower mid-market businesses (entrepreneur-led, scaling fast) seeking debt financing from £1m to tens of millions; retail savers in the UK.
- **Mission**: “Banking should be barrier-free” – inspired by the founders’ own frustrations with traditional lending, OakNorth aims to back proven businesses with fast, data-driven credit decisions.

## Products & Services
- **Business Loans**: Flexible, structured debt financing from £1m to tens of millions for growth capital, acquisitions, management buyouts, and property development/investment.
- **Business Banking**: Digital account with dedicated support, seamless payments and cash management for scaling businesses.
- **Personal Savings**: FSCS-protected savings accounts (up to £120,000) with competitive interest rates, offered via a digital platform.
- **OakNorth Credit Intelligence (OCI)**: Data-driven technology platform that gives lenders a forward-looking view for agile credit decisions (used internally and sold to other institutions).

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Cumulative lending of over £15.1bn since inception (2025). Annual profit of £165.2m in 2025. Total capital ratio of 18.4%.
- **Notable Investors/Partners**: Founded and led by Rishi Khosla & Joel Perlman; backed by a range of institutional investors (details not fully public). Over 400,000 retail savers provide deposit funding. Partnered with LSE Generate for mentorship.
- **Growth Signals**: Named **Best Bank in the UK** at The Banker’s Bank of the Year Awards 2025. Recognised by CNBC/Statista as one of the UK’s Top 250 Fintechs. Expanded lending into the US in 2023. Built a diversified business including Business Banking capability. 61,000+ jobs and 36,000+ new homes created through lending. Offices in London, Manchester, Leeds, Bristol, Newcastle, Birmingham, New York (OCI), and India (Gurugram, Bengaluru, Hyderabad).

## Competitive Advantages
- **Data-driven credit underwriting**: Uses proprietary analytics (OCI) to assess future potential, not just past financials, enabling faster, more accurate lending decisions.
- **Founder-led, flat organisational structure**: Decision-making is fast, with less bureaucracy than traditional banks.
- **Disciplined profitability**: One of the few digital banks globally to be consistently profitable, with extremely low credit losses (4.5 basis points of cumulative facilities).
- **Customer obsession**: High NPS and a culture of “customer delight” rather than mere satisfaction.

## Strategic Focus
- **US expansion**: Scaling lending in the US lower mid-market where a similar structural gap exists.
- **Business Banking rollout**: Building a full business banking capability beyond loans to deepen customer relationships.
- **Technology and data**: Continuing to invest in the OakNorth Credit Intelligence platform and automation.
- **ESG and community**: Net zero target by 2045; 1+1% initiative (1% of profits and 1% of employee time to charity).
- **Talent and culture**: Expanding teams across UK, US, and India while maintaining a founder-led, high-autonomy culture.

## Why Work Here
- **Equity**: Employees receive equity in the business, sharing in growth.
- **Flat structure**: Opportunity to interact with senior leaders and have real impact regardless of tenure.
- **Autonomy**: Personal goal-setting with manager support; freedom to take on projects of interest.
- **Mission-driven**: Directly contribute to creating jobs, homes, and supporting ambitious entrepreneurs.
- **Culture**: Values include “Say it how it is” (honest communication), “10x” (set ambitious goals), “One team”, and “Momentum”.
- **Hybrid/Office**: Multiple office locations across UK (London, Manchester, Leeds, Bristol, Newcastle, Birmingham) plus New York and India. Specific remote policies not detailed but likely hybrid for most roles.
- **Recognition**: Work for a bank that has won “Best Bank in the UK” and is seen as a top fintech employer.

## Sources
1. [OakNorth.co.uk – Home](https://oaknorth.co.uk/)
2. [OakNorth.co.uk – About/Our Story](https://oaknorth.co.uk/about/)
3. [OakNorth.co.uk – Careers](https://oaknorth.co.uk/about/careers/)
4. [OakNorth.co.uk – Annual Report 2025 (PDF)](https://oaknorth.co.uk/wp-content/uploads/2026/03/Annual_Report_2025.pdf)
5. [OakNorth.co.uk – Jobs](https://oaknorth.co.uk/jobs/)

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