---
title: 'Associate, Showroom at Vivrelle'
canonical: 'https://feeny.ai/job/associate-showroom-vivrelle-new-york-4w2jev5g9h08'
type: 'job'
last_seen: '2026-09-08'
---

# Associate, Showroom at Vivrelle

- **Company:** Vivrelle
- **Location:** New York, NY
- **Compensation:** $55k–$58k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-23
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/vivrelle/1eea4f74-465b-42b4-b6be-a8420776cfd8

## Job description

Vivrelle is seeking a friendly, detail-oriented, and customer-focused Showroom Associate to support our luxury member experience. In this role, you will serve as a key point of contact for members during their showroom visits, ensuring they receive exceptional service in a premium and welcoming environment. You’ll assist with showroom upkeep, product handling, member appointments, and day-to-day operational tasks across order processing and returns. This is an excellent opportunity for someone early in their retail or customer experience career who is passionate about fashion, enjoys interacting with customers, and thrives in a dynamic and fast-paced environment.

Day to day responsibilities:

- Greet and assist members during showroom appointments, providing a friendly and premium in-person experience.
- Maintain showroom organization and cleanliness to create an inviting and luxury environment.
- Prepare beverages and amenities for members to ensure a comfortable visit.
- Conduct regular product and showroom checks to ensure items are properly displayed and in excellent condition.
- Assist with processing member orders, swaps, and returns accurately and efficiently.
- Support product cleaning and basic quality control checks before items are handed to members.
- Communicate with members via email and/or messaging platforms to provide order updates, appointment confirmations, and basic support.
- Assist with preparing for virtual and in-person appointments, ensuring products are staged and ready.
- Provide basic product and brand knowledge to help members make informed selections (training provided).
- Collaborate with showroom and operations teams to maintain smooth daily workflow.

## Skills & Qualifications

- Bachelor’s degree or equivalent relevant experience strongly preferred.
- 0–2 years of experience in retail, hospitality, customer service, or a related field (luxury or fashion experience a plus).
- Exceptional interpersonal and communication skills with a warm and professional demeanor.
- Highly organized and detail-oriented with strong follow-through.
- Ability to thrive in a fast-paced, dynamic, and ever-changing environment.
- Interest in designer handbags, accessories, or luxury fashion
- Tech-savvy and comfortable using basic software, email, and communication tools.
- Positive, proactive, and eager to learn — willing to jump in wherever needed.

Vivrelle is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. Vivrelle celebrates and embraces diversity.

## About Vivrelle

## Company Overview
- **One-liner**: Vivrelle is a first-of-its-kind membership club that lets subscribers borrow and rotate designer handbags, jewelry, watches, and diamonds for a flat monthly fee.
- **Entity Type**: Private (venture-backed; latest Series C – $62M in 2025)
- **Headquarters**: New York, New York, United States
- **Founded**: 2018
- **Founders**: Blake Geffen and Wayne Geffen

## Core Business
- **Primary Industry**: Retail Luxury Goods and Jewelry (membership-based access model)
- **Target Customers**: B2C – fashion-conscious individuals who want access to luxury accessories without full-price ownership; primarily women 25–45
- **Mission/Purpose**: To make luxury accessories fun, flexible, affordable, and sustainable – positioning the service as “a virtual extension of your closet” rather than a rental site. [builtinnyc.com](https://www.builtinnyc.com/company/vivrelle)

## Products & Services
- **Vivrelle Membership (Core)**: Subscription tiers starting at $49/month. Members borrow designer items (Chanel, Hermes, Gucci, Cartier, Van Cleef & Arpels, etc.) with no set return date, and can swap items as often as they like. [vivrelle.com](https://vivrelle.com)
- **Vivrelle X REVOLVE (AI Styling Tool – Launched April 2025)**: An AI-powered tool that creates full outfits from REVOLVE and FWRD to match borrowed accessories. Includes a 5% membership credit back on new Vivrelle orders. [linkedin.com (Vivrelle post)](https://linkedin.com/company/vivrelle)
- **Ella – AI Virtual Stylist (Coming Summer 2025)**: An immersive, interactive virtual stylist that personalizes accessory recommendations for each member’s calendar. [linkedin.com (Vivrelle post)](https://linkedin.com/company/vivrelle)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric (Revenue)**: $6.5M annual revenue (most recent fiscal year) – [cbinsights.com](https://www.cbinsights.com/company/vivrelle)
- **Total Funding**: $131M across four rounds (Series A $26M led by Origin Ventures in 2021; Series B $35M led by 3L Capital in 2022; Series C $62M led by Protagonist in 2025) – [cbinsights.com](https://www.cbinsights.com/company/vivrelle)
- **Notable Investors/Partners**: Origin Ventures, 3L Capital, Protagonist; Strategic partnership with REVOLVE and FWRD
- **Growth Signals**: 48.1% YoY headcount growth (72 employees as of mid‑2025); 87% of members have purchased an item through the platform; active waitlist for membership; triple‑digit growth reported in early years. [cbinsights.com](https://www.cbinsights.com/company/vivrelle) / [builtinnyc.com](https://www.builtinnyc.com/company/vivrelle)

## Competitive Advantages
- **First‑mover in “no return date” borrowing**: Members keep items indefinitely until they choose to swap – a differentiator from traditional rental services.
- **Strong curation + brand access**: Offers coveted brands (Chanel, Hermes, Cartier, etc.) that many competitors cannot source consistently.
- **High retention & monetization**: 87% purchase rate among members; low churn reinforced by a waitlist model.
- **AI‑powered personalization**: Early investment in AI styling (Ella) and partnerships with major retailers (REVOLVE) to cross‑sell outfits.

## Strategic Focus
- **Growing the NYC‑based tech & product team**: Actively hiring for Senior Data Engineer and other technical roles. [linkedin.com (Vivrelle post)](https://linkedin.com/company/vivrelle)
- **AI‑first styling experience**: Launching Ella and expanding AI capabilities to make the platform smarter and more engaging.
- **Omnichannel retail expansions**: Opening seasonal pop‑ups (e.g., Bridgehampton Summer 2026) and integrating with partner retailers.
- **Scaling membership base**: Leveraging Series C funding ($62M) to invest in marketing, operations, and technology. [fortune.com via LinkedIn post](https://linkedin.com/company/vivrelle)

## Why Work Here
- **Culture**: Described as a high‑growth, venture‑backed startup that “redefines what it means to be an experience‑driven luxury business.” Employees work on‑site in NYC (five offices, all in Manhattan). [builtinnyc.com](https://www.builtinnyc.com/company/vivrelle)
- **Team & Growth**: 72 employees with 48% YoY expansion; roles span tech (8 people), sales, marketing, operations, and design. Opportunities for early‑career professionals (fall internships available) and experienced leaders (VP/Director level). [cbinsights.com](https://www.cbinsights.com/company/vivrelle)
- **Perks & Work Environment**: Company emphasizes “fun, flexible, affordable” – employees get exposure to luxury goods and a fast‑paced retail tech environment. All roles are on‑site; no remote/hybrid options listed. [jobera.com](https://jobera.com/employer/vivrelle-2/)
- **Engineering Culture**: The tech team is growing and works on data pipelines, AI styling, and member experience. The company uses modern SaaS tools (Lever for hiring, LinkedIn for employer branding). [linkedin.com (Vivrelle post)](https://linkedin.com/company/vivrelle)
- **Employee Sentiment (Note)**: Third‑party reviews (12 reviews) give a 2.7/5 overall rating, with compensation (2.4) and career growth (2.2) being lower than work‑life balance (2.9) and culture (2.1). This may be relevant for prospective hires evaluating compensation and growth trajectory. [cbinsights.com](https://www.cbinsights.com/company/vivrelle)

## Sources
1. [jobs.lever.co (Vivrelle careers)](https://jobs.lever.co/vivrelle)
2. [cbinsights.com (Vivrelle company profile)](https://www.cbinsights.com/company/vivrelle)
3. [builtinnyc.com (Vivrelle company overview)](https://www.builtinnyc.com/company/vivrelle)
4. [linkedin.com (Vivrelle LinkedIn page & posts)](https://linkedin.com/company/vivrelle)
5. [jobera.com (Vivrelle open positions)](https://jobera.com/employer/vivrelle-2/)

## Other roles at Vivrelle

- [Vivrelle 2027 Winter Internship (Jan - April)](https://feeny.ai/job/vivrelle-2027-winter-internship-jan-april-vivrelle-new-york-gebew9dr8dtn) — New York, NY
- [Strategic Finance Lead](https://feeny.ai/job/strategic-finance-lead-vivrelle-new-york-j862wdc61m33) — New York, NY
- [Associate, Content Creator](https://feeny.ai/job/associate-content-creator-vivrelle-new-york-6t6w2a7swhm2) — New York, NY