---
title: 'Associate Solutions Architect, Mexico at Glia'
canonical: 'https://feeny.ai/job/associate-solutions-architect-mexico-glia-mexico-v56q456rqakp'
type: 'job'
last_seen: '2026-09-05'
---

# Associate Solutions Architect, Mexico at Glia

- **Company:** Glia
- **Location:** Mexico
- **Employment:** full-time
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/glia/5b9c8564-fb65-42b1-9d5d-fc667a02c6fa

## Job description

## About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.

## The role

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

## What you'll do

- Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
- Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
- Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
- Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
- Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

## Requirements

- 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
- Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js
- Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
- Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
- Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.

## Preferred qualifications

- Experience in contact centers, telephony / VoIP, and financial services
- Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
- Relevant certifications in cloud platforms or solution architecture.

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com

## About Glia

## Company Overview
- **One-liner**: Glia provides a unified AI-powered platform for customer interactions, purpose-built for the banking industry, enabling financial institutions to unify voice, digital, and AI to improve service and efficiency.
- **Entity Type**: Private (Growth Stage)
- **Headquarters**: New York, NY, USA
- **Founded**: 2012
- **Founders**: Dan Michaeli (CEO) and Justin DiPietro (CTO)

## Core Business
- **Primary industry/industries**: Banking AI, Customer Service Software, Financial Technology (Fintech)
- **Target customers**: B2B, specifically regional and community banks and credit unions (Financial Institutions)
- **Mission or purpose statement**: To help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value.

## Products & Services
- **Glia AI Platform**: A unified, AI-powered platform for customer interactions, purpose-built for banking. It unifies voice, digital, and AI on a single platform.
- **ChannelLess® Architecture**: A proprietary architecture that eliminates the friction of traditional customer service by unifying voice and digital on one AI-powered platform, ensuring no data is lost during transfers between human and AI.
- **AI for All™ Suite**: An AI suite that enhances the entire interaction journey, from self-service to agent and manager tools, designed to deliver proven ROI.
- **Voice AI**: A voice solution that is 50% faster than the nearest competitor, with human-like responsiveness and low latency.
- **Virtual Assistants**: AI-powered self-service tools designed for banking interactions.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: Total Funding (Not publicly available in search results)
- **Notable Investors/Partners**: Not explicitly listed in search results, but the company serves 700+ banks, credit unions, and financial institutions.
- **Growth Signals**: The company reports 10 billion+ successful interactions, serves 700+ financial institutions, and has a workforce across 10 countries. It was recognized as a Great Place to Work in 2025 and 2026.

## Competitive Advantages
- **Purpose-built for banking**: The platform is specifically engineered for the unique needs of financial institutions, with 1,000+ pre-built banking journeys and a zero-hallucination guarantee for AI.
- **ChannelLess® Architecture**: A proprietary architecture that unifies voice, digital, and AI, ensuring seamless handoffs and no data loss.
- **Fastest Voice AI**: Claims to be 50% faster than the nearest competitor.
- **Industry-first guarantee**: Offers a zero-hallucination and prompt injection guarantee for its banking AI.
- **Transparent Pricing**: "Priceless Pricing™" model with no hidden fees, no limits on seats, minutes, or AI.

## Strategic Focus
- **Deepen AI capabilities**: Continue to lead in banking-specific AI with a focus on zero-hallucination guarantees and human-like interactions.
- **Expand market share**: Grow its base of 700+ financial institution clients, particularly regional and community banks and credit unions.
- **Drive ROI for clients**: Help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits.
- **Maintain industry leadership**: Leverage its purpose-built platform and proprietary architecture to stay ahead of generic AI and contact center solutions.

## Why Work Here
- **Award-winning culture**: Certified as a Great Place to Work, with 92% of employees saying it's a great place to work (vs. 57% at a typical U.S. company). Ranked #20 on Fortune's Best Workplaces in New York™ 2026 and #30 on Fortune's Best Workplaces in Technology™ 2025.
- **High employee trust**: 99% feel welcome when they join, 95% believe employees are entrusted with real responsibility, 94% say management is competent, and 93% believe management is honest and ethical.
- **Global and remote-friendly**: Workforce across 10 countries, with many remote positions available across the US, Canada, Estonia, Mexico, Poland, Portugal, and Spain.
- **Strong values**: Culture built on PACE values (Proactive, Adaptable, Curious, Excellent) with a strong emphasis on DEI.
- **Competitive benefits**: Offers competitive salary, high-growth environment, referral bonuses, and team/company-wide events.
- **Open roles**: 38 open positions across Engineering, Sales, Customer Success, Marketing, and Operations, with a mix of remote, hybrid, and on-site options.

## Sources
1. [glia.com](https://www.glia.com/)
2. [glia.com/careers](https://www.glia.com/careers)
3. [glia.com/about](https://www.glia.com/about)
4. [jobs.ashbyhq.com/Glia](https://jobs.ashbyhq.com/Glia)
5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7025140)

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