---
title: 'Associate Systems Engineer at Custom Computer Specialists'
canonical: 'https://feeny.ai/job/associate-systems-engineer-custom-computer-specialists-hauppauge-4tv55wwnj8x8'
type: 'job'
last_seen: '2026-09-08'
---

# Associate Systems Engineer at Custom Computer Specialists

- **Company:** Custom Computer Specialists
- **Location:** Hauppauge, NY
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/customcomputerspecialists/jobs/4374563009

## Job description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

## OVERVIEW

The Associate Systems Engineer provides technical support to a large enterprise IT infrastructure, including network, wireless, firewalls, and access control. Working under the guidance of  engineers, this role assists with the installation, configuration, and troubleshooting of enterprise systems and network infrastructure, cloud technologies, and security systems.

This role is designed for individuals eager to learn, expand their technical knowledge, and advance their careers in IT infrastructure and systems engineering. The successful candidate will receive hands-on training, mentorship, and opportunities for professional growth while supporting enterprise technologies.

Travel throughout the five boroughs of New York City and reporting to Long Island Head Quarters is required. Role can change to reporting to HQ only.

Salary: $60,000.00 - $65,000.00

Work Schedule

The standard work schedule for this position is 12:00 PM to 8:00 PM to support project implementation and operational requirements. During school district breaks, summer months, or as required to support business and project needs, the work schedule will transition to HQ from 8:00 AM to 5:00 PM.

Employees are expected to maintain a flexible work schedule and may be required to adjust their hours based on project timelines, operational priorities, maintenance windows, emergency response, or other business needs.

Responsibilities may include staging and configuration in the configuration center, distribution and other project initiatives based at HQ.

What You'll Do:

- Assist with the installation, configuration, and maintenance of Cisco and Cisco Meraki network infrastructure, including switches, wireless access points, and firewalls.
- Support the deployment, configuration, and troubleshooting of wired and wireless network connectivity.
- Perform monitoring tasks to identify issues and escalate issues to senior engineering staff.
- Provide Tier I and Tier II technical support for infrastructure, networking, and endpoint-related issues.
- Perform hardware installations, equipment replacements, and infrastructure upgrades.
- Assist with patch management, firmware updates, system backups, and preventive maintenance activities.
- Install, and organize cable management standards in IDFs, and MDFs.
- Maintain accurate documentation, including network diagrams, asset inventories, technical procedures, and support documentation.
- Participate in infrastructure projects and technology deployments.
- Provide professional customer service and communicate effectively with clients and team members.
- Provide second shift support for project integrations during maintenance windows as required.
- Stay current with emerging technologies and participate in technical training and certification programs.
- Travel throughout the five boroughs of New York City and HQ located in Long Island to support infrastructure installation, maintenance, and engineering projects.

What You Bring:

Required

- 2-3 years of experience in IT support, networking, systems administration, or infrastructure engineering.
- Microsoft or CompTIA certifications (Network+, Security+)
- Working knowledge of TCP/IP, networking fundamentals, DNS, DHCP, switching, routing, and wireless technologies.
- Familiarity with Cisco networking and Cisco Meraki solutions.
- Basic understanding of Microsoft Windows, Active Directory, Microsoft 365, and Windows Server environments.
- Strong troubleshooting and analytical skills.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Experience patching Cat6/Cat6A and fiber optic cabling.
- Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
- Valid driver’s license and reliable transportation for travel throughout Long Island and the five boroughs of New York City.

## Preferred

- Bachelor’s or Associates degree in Information Technology, Computer Science, Engineering
- Cisco Certified Network Associate (CCNA) certification is preferred at the time of hire and required within 6 months of employment.
- Cisco Meraki Solution Specialist certification
- Microsoft 365 Fundamentals certification
- Familiarity with access control, surveillance, audiovisual, or low-voltage systems.

#IND

CCS Offers:

- Competitive salaries
- Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.

## About Custom Computer Specialists

## Company Overview
- **One-liner**: Custom Computer Specialists (CCS) is a premier IT solutions and managed services provider delivering cybersecurity, cloud, networking, and technology consulting to mid-market and enterprise clients across the U.S.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Hauppauge, New York, USA
- **Founded**: 1979
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Managed IT Services, Cybersecurity, Cloud Infrastructure, Technology Consulting, Unified Communications.
- **Target customers**: B2B, primarily serving K-12 education, higher education, healthcare, life sciences, defense contractors, government agencies, nonprofits, and professional services firms.
- **Mission or purpose statement**: "To serve as the trusted partner-of-choice for both our clients and partners by delivering compelling value and building relationships that last." [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)

## Products & Services
- **Managed IT Services**: Fully managed proactive technology and security support, including help desk, onsite support, and network monitoring.
- **Managed Security (MSSP)**: SOC 2 Certified cybersecurity services including threat detection, incident response, and compliance guidance. Ranked #18 on the MSSP Alert list. [customonline.com](https://www.customonline.com/)
- **Business Continuity & Disaster Recovery**: Solutions to mitigate disaster risk and maintain operations.
- **Managed Voice (UCaaS)**: Unified communications and voice migration services.
- **Virtual CIO/CISO**: Strategic technology leadership and security advisory for organizations without in-house executive IT talent.
- **Project Services**: Network and data center infrastructure projects, cloud migrations, and AI implementation support.
- **Building Safety**: Strategy solutions to protect assets and ensure employee safety.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Estimated annual revenue between $25 million and $100 million (USD). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
- **Notable Investors/Partners**: Not applicable (bootstrapped). Key partnerships implied through industry certifications (400+ technical/professional certifications).
- **Growth Signals**:
    - Recognized on the Inc. 5000 Fastest Growing Companies list (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
    - Named Best of Long Island (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
    - Ranked #18 on the MSSP Alert Top 250 list.
    - Named to CRN’s MSP and Solution Provider lists.
    - Acquired eKeeper Systems, Inc. to strengthen Midwest presence. [customonline.com](https://www.customonline.com/)
    - 98% client retention rate. [customonline.com](https://www.customonline.com/)

## Competitive Advantages
- **Longevity & Stability**: Operating for over 40 years (since 1979), demonstrating deep market resilience and client trust.
- **Deep Specialization**: Focused expertise in highly regulated verticals (education, healthcare, defense, government) with a SOC 2 Certified security practice.
- **High Retention**: A 98% client retention rate indicates exceptional service quality and long-term partnerships.
- **Award-Winning Reputation**: Consistently recognized as a top MSP, MSSP, and "Best Place to Work," which differentiates them in a crowded market.
- **Talent Investment**: Significant commitment to internship and entry-level training programs, creating a strong pipeline of skilled professionals.

## Strategic Focus
- **Geographic Expansion**: Growing presence beyond the Northeast with acquisitions (eKeeper Systems in Indiana) and offices in Delaware, North Carolina, Ohio, and Rhode Island. [customonline.com](https://www.customonline.com/about-us/)
- **AI Implementation**: Actively focusing on helping clients "Transform AI into a measurable advantage" and drive implementation. [customonline.com](https://www.customonline.com/)
- **Cybersecurity Leadership**: Continuing to strengthen its position as a top-tier MSSP, investing in advanced threat detection and compliance capabilities.
- **Talent Development**: Maintaining a strong focus on continuous learning, certification, and internal career growth to retain top technical talent.

## Why Work Here
- **Culture**: Emphasizes a "Right People, Right Results" philosophy with a collaborative, team-first environment. Described by employees as a "second family" where people support each other. [customonline.com](https://www.customonline.com/careers/)
- **Remote/Hybrid Policy**: Mixed model with onsite roles (e.g., Network Technician in Bronx, NY) and roles likely based at headquarters in Hauppauge, NY. Satellite offices exist in other states.
- **Learning & Growth**: Strong commitment to "continuous learning" with 400+ certified professionals. Tuition reimbursement and a Technical Certification Gift Card Rewards Program are offered.
- **Benefits**:
    - Medical & Dental Plans
    - Company-Paid Vision Plan
    - Short & Long-Term Disability
    - Flexible Spending Programs (Healthcare, Dependent Care, Transit & Parking)
    - 401k with Employer Match
    - Tuition Reimbursement
    - Onsite Fitness Center (or Gym Membership Reimbursement for satellite employees)
    - Company Life Insurance
    - Paid Holidays & Vacation
- **Meaningful Work**: Employees participate in technology projects that "create a better world for today and the future," serving schools, hospitals, and defense organizations. [customonline.com](https://www.customonline.com/careers/)

## Sources
1. [customonline.com](https://www.customonline.com/)
2. [customonline.com - About Us](https://www.customonline.com/about-us/)
3. [customonline.com - Careers](https://www.customonline.com/careers/)
4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm)
5. [indeed.com](https://www.indeed.com/cmp/Custom-Computer-Specialists)

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