--- title: 'Associate Systems Engineer at Custom Computer Specialists' canonical: 'https://feeny.ai/job/associate-systems-engineer-custom-computer-specialists-mount-vernon-1b0spb5c8v65' type: 'job' last_seen: '2026-09-08' --- # Associate Systems Engineer at Custom Computer Specialists - **Company:** Custom Computer Specialists - **Location:** Mount Vernon, NY - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/customcomputerspecialists/jobs/4374583009 ## Job description We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. ## OVERVIEW The Associate Systems Engineer is responsible for supporting the school districts server, network, cloud, and endpoint infrastructure. This role assists in maintaining the availability, security, and performance of enterprise systems while providing technical support for networking, virtualization, cloud services, identity management, and end-user technologies. The Associate Systems Engineer works closely with senior engineers on infrastructure projects, troubleshooting, system upgrades, and documentation while developing technical expertise across multiple IT disciplines. Work Schedule The standard work schedule for this position is from 8:30 PM to 5:30 PM and reports to the headquarters. Employees are expected to maintain a flexible work schedule and may be required to adjust their hours based on operational priorities, maintenance windows, emergency response, or other business needs. Salary: $55,000-$65,000 What You'll Do: Systems Administration - Administer and support Windows Server environments. - Perform Active Directory administration, including user accounts, groups, organizational units, and Group Policy. - Manage Microsoft 365 services including Exchange Online, Teams, and OneDrive. - Support Microsoft Entra ID (Azure AD) identity and authentication services. - Monitor server health, performance, storage utilization, and system availability. - Install operating system updates, firmware, and security patches. - Assist with VMware vSphere virtualization platform - Assist with backup verification and disaster recovery testing. - Create and maintain technical documentation, diagrams, and standard operating procedures. Network Administration - Configure and support enterprise LAN, WAN, and wireless infrastructure. - Troubleshoot network connectivity issues involving switches, routers, firewalls, VPNs, and wireless access points. - Configure VLANs, DHCP, DNS, TCP/IP, and network routing. - Monitor network performance using network monitoring tools. - Assist with firewall rule implementation and network security policies. - Support remote access technologies and secure VPN connectivity. - Maintain structured cabling documentation and network diagrams. Cloud & Identity Services - Support Microsoft Azure and hybrid cloud infrastructure. - Administer Microsoft Entra ID synchronization and authentication services. - Assist with Conditional Access policies and Multi-Factor Authentication (MFA). - Support Single Sign-On (SSO) integrations with enterprise applications. - Monitor cloud resources for performance, availability, and security. Security - Assist with Crowdstrike endpoint security platform. - Monitor security alerts and assist with incident response. - Support vulnerability remediation and patch management. - Review system logs and assist with compliance initiatives. - Participate in disaster recovery and cybersecurity exercises. Endpoint & User Support - Serve as Tier II/III escalation for desktop and infrastructure issues. - Deploy and manage Windows endpoints using Microsoft Intune or equivalent MDM solutions. - Support printers, conferencing systems, mobile devices, and enterprise applications. - Troubleshoot authentication, email, and connectivity issues. Project Participation - Assist with infrastructure upgrades and technology refresh projects. - Participate in server migrations, cloud initiatives, and network modernization. - Support implementation of new hardware and software solutions. - Work with vendors during installations and support engagements. - Recommend process improvements and automation opportunities. What You'll Bring: Required - Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience. - 2-4 years of experience supporting enterprise infrastructure. - Experience administering Windows Server environments. - Working knowledge of Active Directory, DNS, DHCP, and Group Policy. - Basic networking knowledge including TCP/IP, VLANs, routing, switching, and wireless networking. - Experience supporting Microsoft 365. - Familiarity with virtualization technologies (VMware). - Understanding of backup and disaster recovery concepts. - Strong troubleshooting and analytical skills. - Excellent written and verbal communication skills. - Ability to prioritize multiple tasks in a fast-paced environment. ## Preferred - Experience with Microsoft Azure or hybrid cloud environments. - Experience with Microsoft Intune and Endpoint Manager. - Knowledge of PowerShell scripting. - Experience with Cisco networking equipment. - Experience with VMware vSphere. - Familiarity with enterprise monitoring platforms. - Exposure to cybersecurity frameworks and endpoint detection tools. - IT certifications such as: - CompTIA Network+ CCS Offers: - Competitive salaries - Comprehensive benefits including: - Medical and dental plans - Company paid vision and short and long term disability plans - Flexible spending programs including Healthcare, Dependent Care, Transit and Parking - 401K with employer match - Tuition reimbursement - Onsite fitness center (or gym membership reimbursement for client or satellite based employees) - Company paid life Insurance - Paid holidays and vacation - Technical certification gift card rewards program Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career! EEO Statement: Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699. ## About Custom Computer Specialists ## Company Overview - **One-liner**: Custom Computer Specialists (CCS) is a premier IT solutions and managed services provider delivering cybersecurity, cloud, networking, and technology consulting to mid-market and enterprise clients across the U.S. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Hauppauge, New York, USA - **Founded**: 1979 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Managed IT Services, Cybersecurity, Cloud Infrastructure, Technology Consulting, Unified Communications. - **Target customers**: B2B, primarily serving K-12 education, higher education, healthcare, life sciences, defense contractors, government agencies, nonprofits, and professional services firms. - **Mission or purpose statement**: "To serve as the trusted partner-of-choice for both our clients and partners by delivering compelling value and building relationships that last." [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) ## Products & Services - **Managed IT Services**: Fully managed proactive technology and security support, including help desk, onsite support, and network monitoring. - **Managed Security (MSSP)**: SOC 2 Certified cybersecurity services including threat detection, incident response, and compliance guidance. Ranked #18 on the MSSP Alert list. [customonline.com](https://www.customonline.com/) - **Business Continuity & Disaster Recovery**: Solutions to mitigate disaster risk and maintain operations. - **Managed Voice (UCaaS)**: Unified communications and voice migration services. - **Virtual CIO/CISO**: Strategic technology leadership and security advisory for organizations without in-house executive IT talent. - **Project Services**: Network and data center infrastructure projects, cloud migrations, and AI implementation support. - **Building Safety**: Strategy solutions to protect assets and ensure employee safety. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Estimated annual revenue between $25 million and $100 million (USD). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - **Notable Investors/Partners**: Not applicable (bootstrapped). Key partnerships implied through industry certifications (400+ technical/professional certifications). - **Growth Signals**: - Recognized on the Inc. 5000 Fastest Growing Companies list (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - Named Best of Long Island (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - Ranked #18 on the MSSP Alert Top 250 list. - Named to CRN’s MSP and Solution Provider lists. - Acquired eKeeper Systems, Inc. to strengthen Midwest presence. [customonline.com](https://www.customonline.com/) - 98% client retention rate. [customonline.com](https://www.customonline.com/) ## Competitive Advantages - **Longevity & Stability**: Operating for over 40 years (since 1979), demonstrating deep market resilience and client trust. - **Deep Specialization**: Focused expertise in highly regulated verticals (education, healthcare, defense, government) with a SOC 2 Certified security practice. - **High Retention**: A 98% client retention rate indicates exceptional service quality and long-term partnerships. - **Award-Winning Reputation**: Consistently recognized as a top MSP, MSSP, and "Best Place to Work," which differentiates them in a crowded market. - **Talent Investment**: Significant commitment to internship and entry-level training programs, creating a strong pipeline of skilled professionals. ## Strategic Focus - **Geographic Expansion**: Growing presence beyond the Northeast with acquisitions (eKeeper Systems in Indiana) and offices in Delaware, North Carolina, Ohio, and Rhode Island. [customonline.com](https://www.customonline.com/about-us/) - **AI Implementation**: Actively focusing on helping clients "Transform AI into a measurable advantage" and drive implementation. [customonline.com](https://www.customonline.com/) - **Cybersecurity Leadership**: Continuing to strengthen its position as a top-tier MSSP, investing in advanced threat detection and compliance capabilities. - **Talent Development**: Maintaining a strong focus on continuous learning, certification, and internal career growth to retain top technical talent. ## Why Work Here - **Culture**: Emphasizes a "Right People, Right Results" philosophy with a collaborative, team-first environment. Described by employees as a "second family" where people support each other. [customonline.com](https://www.customonline.com/careers/) - **Remote/Hybrid Policy**: Mixed model with onsite roles (e.g., Network Technician in Bronx, NY) and roles likely based at headquarters in Hauppauge, NY. Satellite offices exist in other states. - **Learning & Growth**: Strong commitment to "continuous learning" with 400+ certified professionals. Tuition reimbursement and a Technical Certification Gift Card Rewards Program are offered. - **Benefits**: - Medical & Dental Plans - Company-Paid Vision Plan - Short & Long-Term Disability - Flexible Spending Programs (Healthcare, Dependent Care, Transit & Parking) - 401k with Employer Match - Tuition Reimbursement - Onsite Fitness Center (or Gym Membership Reimbursement for satellite employees) - Company Life Insurance - Paid Holidays & Vacation - **Meaningful Work**: Employees participate in technology projects that "create a better world for today and the future," serving schools, hospitals, and defense organizations. [customonline.com](https://www.customonline.com/careers/) ## Sources 1. [customonline.com](https://www.customonline.com/) 2. [customonline.com - About Us](https://www.customonline.com/about-us/) 3. [customonline.com - Careers](https://www.customonline.com/careers/) 4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) 5. 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