---
title: 'Associate Technical Consultant at Staffbase'
canonical: 'https://feeny.ai/job/associate-technical-consultant-staffbase-chemnitz-sachsen-kffr79t4hpqy'
type: 'job'
last_seen: '2026-09-09'
---

# Associate Technical Consultant at Staffbase

- **Company:** Staffbase
- **Location:** Chemnitz Sachsen, Germany / Dresden Sachsen, Germany
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/staffbase/jobs/8742141002

## Job description

## About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience. We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

We are looking for an Associate Technical Consultant to bring their technical and delivery skills to client implementations of Staffbase. In this role, you take ownership of defined technical tasks and standard integration components for small business and mid-sized customers, ensuring they have an outstanding technical experience adopting the Staffbase platform. You reliably work within established procedures and documentation, and you see the world through the customer's eyes to help them get the most out of the Staffbase platform for their content and comms processes.

## What you’ll be doing

- Engage directly with customers to assess requirements and independently own your assigned integration components end-to-end, from kickoff through go-live
- Deliver specific integration components, such as standard Single Sign-On (SSO/SAML) setups or HRIS syncs, using established procedures and documentation
- Interpret customer requirements and technical specifications and map them to standard Staffbase platform capabilities
- Perform root cause analysis for common, recurring technical issues and diagnose single-system application failures
- Independently manage standard integration workstreams, proactively identifying and escalating complex deviations or project risks beyond your defined scope
- Communicate technical challenges and roadblocks clearly and concisely to the internal project team and the customer, ensuring impact on timelines is understood
- Handle routine, low-stakes technical queries directly from customer contacts
- Prioritize and execute technical tasks based on established project timelines, proactively reporting delivery risk as soon as it's identified
- Advise on integration implementations for broadly used systems such as Microsoft, SAP, Workday, and Okta, within your defined scope
- Assist in the secure setup of customers' Staffbase environments based on governance and technical requirements
- Collaborate closely with Technical Specialists, Consultants, and Product teams to advocate for customer and team needs
- Contribute to internal and external documentation to support colleagues and customers

## What you need to be successful

- You work reliably and independently on structured technical tasks within a clearly defined scope, and you take ownership of seeing them through to completion
- You have outstanding written and verbal communication skills, able to explain technical topics clearly to both technical and non-technical audiences
- You are structured and detail-oriented, with a strong adherence to documentation, established procedures, and knowledge base articles
- You communicate proactively and in a timely manner, flagging risks and blockers before they escalate
- You can quickly understand technical concepts and translate customer requirements into standard platform solutions
- Extensive Coding skills are not a requirement for this role, but a basic understanding of a programming language (e.g. JavaScript, HTML/CSS) and familiarity with version control tools like GitHub is a strong advantage
- Comfortable using the command line or application logs to independently narrow down and resolve known technical issues
- Around 1-2 years of experience in development, technical consulting, professional services, implementation, or sales engineering
- Business-level proficiency in German and English (C1 or above); French is a plus
- Experience with enterprise software concepts and integrations is a plus (e.g., SAP, Workday, Single Sign-On, Active Directory)
- Basic knowledge of security and compliance topics in a SaaS environment is a plus

## What you'll get

- Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
- Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Support - we offer offering a company pension scheme
- Volunteers Day - you’ll get one day off per year for supporting a social project

## About Staffbase

## Company Overview
- **One-liner**: Staffbase is an AI-native employee experience platform that connects Comms, HR, and IT to deliver trusted, personalized communication and knowledge to every employee, from the corner office to the frontline.
- **Entity Type**: Private (founder-led, stage not publicly disclosed)
- **Headquarters**: Chemnitz, Germany
- **Founded**: 2014
- **Founders**: Frank Wolf, Martin Böhringer, Lutz Gerlach [staffbase.com/about-us](https://staffbase.com/about-us)

## Core Business
- **Primary industry**: Employee communications, internal communications, HR technology, digital workplace
- **Target customers**: B2B – Enterprise and mid-market organizations across industries (healthcare, retail, manufacturing, etc.)
- **Mission/purpose**: “We exist so no employee gets left behind.” [staffbase.com/about-us](https://staffbase.com/about-us)

## Products & Services
- **Staffbase Intranet**: AI-powered employee hub that organizes content, knowledge, and tools in one personalized place. (SaaS)
- **Employee App**: Mobile-first channel for frontline workers, with tasks, services, and AI-driven updates. (SaaS)
- **Digital Signage**: Physical display updates for on-site employees. (SaaS/hardware integration)
- **Email**: Governed, personalized email campaigns integrated with existing tech stacks. (SaaS)
- **AI Assistant**: Purpose-built assistant that delivers instant answers grounded in trusted company knowledge, with automated governance and content quality checks. (AI/SaaS)
- **Service & Knowledge Delivery**: Tools to help employees find answers, access HR services, and complete tasks without back-and-forth. (SaaS)
- **Integrations**: Deep partnerships with Microsoft 365, ServiceNow, Workday, Google Workspace, and more. (Platform)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Over 1,500 enterprise customers, connecting 14 million employees across 75 countries and 190 languages [staffbase.com](https://staffbase.com/)
- **Notable Investors**: Not specified in available sources (backed by a "real guarantee" and founder-led)
- **Growth Signals**: 
  - 3x Leader in Gartner Magic Quadrant for Intranet Packaged Solutions
  - G2 Leader across four categories (Intranet & Frontline Platforms)
  - 2026 Clearbox Choice Award Winner across three categories
  - 30,000+ member community of employee experience professionals
  - Trusted by high-profile customers like Alaska Airlines and Bethany Children’s Health Center [staffbase.com](https://staffbase.com/)

## Competitive Advantages
- **AI Quality Layer**: Ensures every AI-generated answer is accurate, contextual, and aligned with organizational policies before reaching employees.
- **Multi-channel single source of truth**: One platform governing intranet, app, email, and digital signage, reducing fragmentation.
- **Frontline-first philosophy**: Built from the belief that the hardest-to-reach employee sets the bar for everyone else.
- **Governance & compliance**: Automated workflows, content ownership, and compliance features for security-sensitive industries (healthcare, finance, etc.).
- **Deep integrations**: Works with existing enterprise tools (Microsoft 365, ServiceNow, Workday) rather than replacing them.

## Strategic Focus
- Deepening AI capabilities (AI Assistant, automated governance, knowledge quality)
- Expanding frontline worker support and mobile-first experiences
- Strengthening compliance and security features for regulated industries
- Continuing to scale globally while maintaining founder-led culture

## Why Work Here
- **Culture**: Values-driven (“Let’s own it”) with a focus on ownership, growth mindset, authenticity, and customer obsession. Strong emphasis on collaboration and continuous improvement [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/)
- **Work model**: Hybrid work options with flexible working time models; offices in Chemnitz, Berlin, Dresden, New York, London, and more
- **Benefits**:
  - 31 vacation days (incl. one floating holiday) plus fully paid Fridays off during August
  - Annual flex work allowance of EUR 1,560 / USD 1,608 / GBP 1,356 / AUD 2,400
  - Long Term Incentive Plan (LTIP) and competitive salary packages
  - Voluntary day off per year for social projects, employee referral bonus
  - Employee Resource Groups (ERGs) for community and awareness
  - Health and wellness: ergonomic workplaces, office snacks, regular team events
- **Engineering culture**: Focus on empowerment, ownership, and technical excellence; roles across product security, platform engineering, and technical product management. Recruitment process includes a “shOWN-time” task to demonstrate skills [staffbase.com/jobs](https://staffbase.com/jobs/)

## Sources
1. [staffbase.com](https://staffbase.com/)
2. [staffbase.com/about-us](https://staffbase.com/about-us)
3. [staffbase.com/jobs](https://staffbase.com/jobs/)
4. [staffbase.com/jobs/culture](https://staffbase.com/jobs/culture/)
5. [linkedin.com/company/staffbase](https://linkedin.com/company/staffbase)
6. [job-boards.greenhouse.io/staffbase](https://job-boards.greenhouse.io/staffbase)

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