---
title: 'Associate Theft Investigator at Panoptyc'
canonical: 'https://feeny.ai/job/associate-theft-investigator-panoptyc-philippines-tm1t1jt6tpha'
type: 'job'
last_seen: '2026-09-08'
---

# Associate Theft Investigator at Panoptyc

- **Company:** Panoptyc
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2024-11-15
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/panoptyc/d26b4f5e-8ed7-420c-8db8-8062a7872f67

## Job description

[https://app.ashbyhq.com/api/images/user-content/d79356cb-21b1-41b5-8e25-ceef94f4456f/a61ce539-840a-4d27-90ad-388bb2acb3f6/For%20Ashby%20posting.png]

## ABOUT PANOPTYC

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.

## ABOUT THE ROLE

We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.

## RESPONSIBILITIES

- Conduct thorough analysis of surveillance footage to identify and document theft incidents
- Classify and interpret events in video feeds according to established guidelines
- Process theft reports and maintain accurate documentation
- Collaborate with team members through internal communication channels
- Provide customer support and manage operational tasks as needed
- Update and maintain theft tracking systems

## REQUIREMENTS

- Strong attention to detail and analytical skills
- Ability to maintain focus while reviewing video content
- Excellent written communication skills

## DEVICE AND INTERNET REQUIREMENTS

- Windows:
- OS: Windows 10 or 11
- Processor: Intel i5, i7, or higher / AMD Ryzen 5, 7, or higher
- RAM: 16gb or higher
- Storage/Memory: 256gb or higher
- Apple Mac
- OS: Ventura (version 13 or higher) / Sonoma (version 14 or higher) / Sequoia (version 15 or higher) / Tahoe (version 26 or higher)
- Processor: Intel i5 or i7 / Apple M1 chip or higher
- RAM: 16gb or higher
- Storage: 256gb or higher
- Internet Connection
- 50mbps or higher

## COMPENSATION

- Performance-based pay: averages $60/week once ramped up (starting around $32/week), with top performers earning up to $80/week.

## MUST BE ABLE TO

- Attend the 2-day self-paced training program
- Successfully complete the 2-week nesting period
- Commit to working a minimum of 20 hours/week

WHY JOIN US?

- Flexible working hours
- Full remote setup (WFH)

## About Panoptyc

## Company Overview
- **One-liner**: Panoptyc provides an AI-powered surveillance platform that helps grocers, retailers, and micro market operators detect and prevent theft in real time.
- **Entity Type**: Private (Series stage not publicly disclosed)
- **Headquarters**: Birmingham, Michigan, USA
- **Founded**: 2019
- **Founders**: Mac Bolak

## Core Business
- Primary industry/industries: Retail loss prevention, AI security, Computer Vision
- Target customers: B2B — grocers, convenience stores, micro market operators, dining facilities, and major retailers
- Mission or purpose statement: "Protect what matters" — using AI to eliminate retail shrink

## Products & Services
- **Panoptyc AI Platform**: A computer vision and machine learning system that detects suspicious behavior at self-checkout, cashier lanes, and back-of-house areas. It provides real-time alerts and video evidence, catching over 400,000 thefts per year. The platform anonymizes individuals for privacy while focusing on behavioral anomalies.
- **Free Shrink Audit**: A consultative service where Panoptyc’s loss prevention experts analyze a retailer’s current shrinkage data to identify the source of losses and recommend tailored solutions.
- **Custom ROI Calculator**: A tool provided during the sales process to help potential customers estimate savings based on their specific store profile.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Protects over 20,000 retail locations across the United States; catches over 400,000 retail thefts per year.
- **Notable Investors/Partners**: Not publicly disclosed; founder Mac Bolak was initially approached by an investor who saw parallels between his sports AI technology and retail theft detection.
- **Growth Signals**: The company reports an average 30% shrink reduction within 6 months for its customers. It has expanded from back-of-house (employee break rooms, cafeterias) to front-of-house (self-checkout, shoplifting prevention). Its stated goal is to scale to protect 1 million retail locations worldwide.

## Competitive Advantages
- **Proven AI Moat**: Panoptyc’s technology originated from action-detection algorithms originally built for analyzing basketball games — a unique foundation that translates directly to detecting theft events (e.g., under-ringing, walkouts, cancellations).
- **Privacy by Design**: The system uses advanced anonymization techniques to protect individual privacy while still catching theft, an important differentiator in employee-monitoring contexts.
- **Deep Integration**: Seamlessly works with existing point-of-sale systems and camera infrastructure, lowering the barrier to adoption.
- **Real-Time & Post-Incident Capabilities**: Evolved from after-the-fact review to real-time theft detection, allowing instant prevention rather than just documentation.

## Strategic Focus
- **Real-Time Theft Detection**: Moving from post-incident analysis to instant prevention across the entire retail environment.
- **Front-of-House Expansion**: Extending from back-of-house (employee areas) to self-checkout, shoplifting, and overall customer-facing theft prevention.
- **Scale to 1 Million Locations**: Ambitious global expansion plan, driven by strategic partnerships and continuous AI innovation.
- **Retail Security Shield**: Creating a comprehensive solution that covers the full retail environment — from employee break rooms to customer-facing areas.

## Why Work Here
- **Mission-Driven Impact**: Employees work on technology that directly reduces retail theft and helps businesses recover millions in losses.
- **Culture of Ownership**: The team values urgency, accountability, and practical, scalable solutions — described as "moving quickly and taking ownership."
- **Remote-Friendly**: While the HQ is in Birmingham, Michigan, the company supports remote work across the United States, with some roles listed as fully remote (e.g., Lead Embedded Systems Engineer, Business Development Representative).
- **Growth Trajectory**: With 20,000+ locations protected and a target of 1 million, the company is in a high-growth phase, offering career acceleration opportunities.
- **Real-World AI Application**: Engineers and product people get to work on cutting-edge computer vision and machine learning challenges with a clear, measurable impact on the physical world.

## Sources
1. [panoptyc.com](https://panoptyc.com/about-us/)
2. [panoptyc.com](https://panoptyc.com/)
3. [panoptyc.com](https://panoptyc.com/careers/)
4. [builtin.com](https://builtin.com/company/panoptyc)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/panoptyc)

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- [Independent Field Sales Consultant](https://feeny.ai/job/independent-field-sales-consultant-panoptyc-united-states-cr4jyc1tkzcy) — United States
- [Onboarding Specialist](https://feeny.ai/job/onboarding-specialist-panoptyc-philippines-804gxkz058fg) — Philippines
- [Business and Finance Analyst](https://feeny.ai/job/business-and-finance-analyst-panoptyc-brazil-3d36cbakqksc) — Brazil
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-panoptyc-united-states-z5071fqdqkbn) — United States
- [Associate Theft Investigator](https://feeny.ai/job/associate-theft-investigator-panoptyc-india-vfk2mv3b9znr) — India