---
title: 'Assurance Lead at Anima'
canonical: 'https://feeny.ai/job/assurance-lead-anima-london-mascaj16mqcc'
type: 'job'
last_seen: '2026-10-13'
---

# Assurance Lead at Anima

- **Company:** Anima
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-20
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/anima/c0ecb316-adfe-4063-b922-4801ea6eacf0

## Job description

I quit medicine because I kept watching patients die needlessly, for avoidable reasons. In almost every case, the science and the clinicians were fine. It was the system around them that failed: the way information moved, the way decisions got routed, and the way fragmented teams and fragmented data turned solvable problems into tragedy. Our mission is human wellbeing, and we're focusing on the breakthrough technology of personalised medicine. Since the beginning, our proprietary insight has always been that the company to create a true active learning data engine with a loss function against human wellbeing would be the one to crack it, becoming one of the most impactful companies in the world as a result. We're now in 1,100+ clinics, across 4 product lines, serve >20% of the UK population, and have solved >5.7 million patient cases in the past 12 months alone, saving an estimated 8,600 lives. We are cash flow positive, growing fast, and have a tight crew of ~35 people. Multiple trillion-dollar companies will be built in healthcare over the next two decades, and we intend to be one of them. We have a knights of the round table culture with a flat hierarchy, where we empower builders to have outsized impact on millions of lives, and where we collaboratively converge on the optimal action without dogma or ego. We're all here to serve a greater mission than ourselves. The closest analogy for our culture is probably Firefly (the TV series): a small crew on a ship at the frontier, each person exceptional in a specific way, deeply loyal to each other and the mission, resourceful under constraints, and having a genuinely good time doing something that matters. We're carefully curated, lean, and wholeheartedly in. If you want your skills to be at the highest possible stakes, you belong at Anima. Your work here will save lives.

- Shun NHS organisations need confidence in how Anima handles patient data, manages risk and supports safe care. You’ll build the Assurance function that earns that confidence to bring our technology to more clinicians and patients. This is a hands-on individual contributor role with huge ownership. We’re looking for someone who
- Has regulatory or compliance experience. Your background could be in insurance, financial services, healthcare or another regulated sector, including consulting or delivering assurance services for clients. Healthcare or NHS experience isn’t required, but you’ll need to learn the context quickly.
- Gets curious about how products actually work. You’re willing to dig into data flows, integrations and AI model governance, ask good questions and explain what you’ve learned in plain English.
- Has pragmatic judgement. You can translate requirements into practical action and build processes that are proportionate to the problem.
- Is confident in front of customers. You can explain complex issues clearly and respond credibly to challenging questions.
- Builds systems. You've turned fragmented work into reliable processes that others can use.

You’ll need to learn the NHS assurance landscape quickly. Familiarity with data protection, DPIAs, data processing agreements or frameworks would help, but you don’t need to arrive knowing every framework. What to expect in the role

- You’ll own customer assurance from first question to resolution. You’ll be the main contact for NHS customers, handling work such as DPIA support packs and security questionnaires. You’ll lead customer conversations and work with our Data Protection Officer on questions requiring specialist input.
- You’ll become fluent in how our products work. You’ll build enough technical understanding to answer routine assurance questions independently, bringing in Product and Engineering for new or complex issues.
- You’ll keep our documentation accurate and ready to use. You’ll ensure it reflects how our products operate, including coordinating clinical safety documentation with our Clinical Safety Officer.
- You’ll build the systems behind the function. You’ll create a self-serve knowledge base, standard answers and onboarding packs, alongside a reliable system for tracking customer agreements, terms and review dates. You’ll use response times, backlog and recurring blockers to identify where improvements will have the greatest impact.
- You’ll influence how we launch and grow. You’ll work with product teams to address assurance requirements before launch, using customer feedback to highlight gaps.
- You’ll represent Anima in customer conversations. You’ll help customers understand our approach, resolve concerns and make informed decisions. There’s also scope to represent our assurance work at industry events.
- You’ll coordinate customer follow-up when incidents occur. Working with the relevant specialists, you’ll keep communications and records organised and ensure lessons learned improve our documentation and processes.

You’ll build a function whose impact reaches across Anima. Success means customers get clear, reliable answers, our teams spend less time resolving the same questions, and assurance is ready when a customer or product launch needs it.

## About Anima

## Company Overview
- **One-liner**: Anima is an integrated care platform that automates the manual work of care teams by combining online consultation, triage, and productivity tools into a single real-time dashboard.
- **Entity Type**: Private (YC W21 graduate, Series A funded)
- **Headquarters**: London, United Kingdom
- **Founded**: 2021
- **Founders**: Shun Pang (CEO, MD, former NHS doctor) and Rachel Mumford (COO, former Head of Innovation Finance & Entrepreneurship at UK Treasury)

## Core Business
- **Primary industry**: Healthcare IT / Care Enablement (NHS primary care, secondary care, and community care)
- **Target customers**: B2B – GP practices, NHS trusts, and healthcare organisations across the UK and internationally (operates in 12 countries)
- **Mission**: Deliver precision medicine to everyone in the world in under 24 hours, by 10x’ing the capacity of doctors through automation and AI.

## Products & Services
Anima offers a single, integrated platform with the following major capabilities:

- **Triage**: Contextual patient questionnaires linked to clinical guidelines, covering key negatives and red flags.
- **Appointments**: Direct booking into GP rotas without switching applications.
- **Messaging**: Personalised communications to individual patients or batches.
- **Documents**: Automatic patient matching, summaries, code suggestions, and suggested tasks – cutting processing time by more than half.
- **AI Receptionist (Andi)**: Answers patient calls and submits requests into the dashboard.
- **Annie (AI Scribe & Copilot)**: Instant, integrated scribe that autonomously handles a large percentage of documents without human in the loop.
- **Analytics**: Data-driven decision making to optimise clinic performance and showcase clinical improvements.
- **Collaboration**: Chat with colleagues across primary, secondary, and community care.
- **Integrations**: One-click save to EMIS or SystmOne, view patient records via GP Connect, verify patients with PDS.

All services are delivered as a SaaS platform, with deep EHR integration.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (turning down pre-emptive capital offers since 2024)
- **Key Metric**: $14.6M cARR as of June 2025 (grew 450% in 2024 from $1.5M cARR in Q1 2024) – [animahealth.com/careers](https://www.animahealth.com/careers)
- **Total Funding**: $13.6M to date – $2.5M Seed (led by Hummingbird, 2021) and $12M Series A (led by Molten Ventures, March 2024) – [LinkedIn](https://uk.linkedin.com/company/anima-health) & [YC](https://www.ycombinator.com/companies/anima)
- **Notable Investors/Partners**: Y Combinator (W21 batch), Hummingbird Ventures, Molten Ventures; integrated with EMIS, SystmOne, GP Connect, PDS.
- **Growth Signals**: Over 1,000 practices trust Anima; 4.3 million patient cases resolved, including 3.1 million medical problems; estimated over 8,600 lives saved; ~20,000 patients get care through Anima daily; cash flow positive; team size of ±20 (core product/engineering team, though LinkedIn shows 53 employees including wider roles) – [animahealth.com](https://www.animahealth.com/) & [animahealth.com/careers](https://www.animahealth.com/careers)

## Competitive Advantages
- **Deep NHS domain expertise**: Founders and clinical engineers include ex-MDs who understand the problem from the inside; integrated with major UK EHRs (EMIS, SystmOne) in just 4 months.
- **Flat, high-agency culture**: No line managers, PMs, or EMs – each person has incredible ownership and autonomy; described as a “hive mind” where everyone is technical and UX-focused.
- **Exceptional talent density**: Over 80% of the product team are former VPs, ex-technical founders, or ex-CTOs; hiring from all over the world.
- **Cash flow positive & capital efficient**: Achieved 450% growth with a team of ~20, turning down pre-emptive offers of more capital.
- **AI-first automation**: Annie (the AI agent) handles a large percentage of documents autonomously, and the platform can take an information-complete medical history as well as a typical human doctor.

## Strategic Focus
- **Current priorities**: Extending three existing product lines (triage, productivity, AI copilot) and building new ones at the cutting edge of healthcare reinforcement learning and agentic AI.
- **Long-term direction**: Building a superhuman personalised medicine agent that can crunch tens of thousands of low-level features (genome, transcriptome) to deliver precision medicine globally within 24 hours.
- **Growth strategy**: Organic virality and referrals from satisfied practices; expanding internationally (already in 12 countries including Brazil, Canada, US, Sweden).

## Why Work Here
- **Culture**: Described as a “hacker culture” with a flat hierarchy – no titles, no line managers, radical transparency (all meetings, decisions, successes, and failures shared on Notion). The team is encouraged to be their “complete unfiltered self.”
- **Impact**: Every day is an opportunity to save lives; the work directly reduces waiting times and misdiagnosis.
- **Autonomy & ownership**: Roles are broad (e.g., “Product at Anima”) – you own problems end-to-end. “Small, killer T-shaped teams over large mediocre ones.”
- **Remote-first**: Full flexibility over work schedule and location; global team retreats twice a year (past locations include Europe).
- **Engineering culture**: Majority of the team is technical; heavy focus on coaching and teaching, with direct and honest feedback. The CEO still builds in his spare time and sees himself as an IC first.
- **Notable perks**: Live dashboard of MRR, transparent financials, no bureaucracy, and a chance to work on arguably the most impactful problem in healthcare.

## Sources
1. [animahealth.com](https://www.animahealth.com/) – Platform overview, features, customer stats
2. [animahealth.com/careers](https://www.animahealth.com/careers) – CEO note, cARR, funding, culture, team size
3. [ycombinator.com/companies/anima](https://www.ycombinator.com/companies/anima) – YC batch, founders, team size, jobs
4. [uk.linkedin.com/company/anima-health](https://uk.linkedin.com/company/anima-health) – Employee count, revenue, funding rounds, locations

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