--- title: 'Atlassian Solutions Architect at Cprime' canonical: 'https://feeny.ai/job/atlassian-solutions-architect-cprime-london-nmyxdwn48bb2' type: 'job' last_seen: '2026-10-18' --- # Atlassian Solutions Architect at Cprime - **Company:** Cprime - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/cprime/4ced87e2-9823-43db-a349-fc6aa4cf1b36 ## Job description Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking.  Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies.  We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one. Who are Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly and so the opportunities for personal development are huge Summary: The Cprime Solutions Architect - Atlassian works at the intersection of customers, sales, and delivery to shape high-quality Atlassian solutions and ensure they can be delivered successfully. The role is responsible for understanding customer business and technical requirements, translating those requirements into solution architectures and implementation approaches, and producing credible solution estimates with clear assumptions, dependencies and scope boundaries. The Solutions Architect plays a key role throughout the pre-sales lifecycle, including customer discovery, solution workshops, demonstrations and proof of concepts, RFP responses, estimation and Statements of Work. Success requires strong Atlassian technical knowledge alongside commercial judgement, client-facing credibility and a practical understanding of implementation risk. How this role works with the Atlassian Growth team: This role will operate as a close technical partner to the Atlassian Growth and Sales teams, supporting opportunities from early customer conversations through to a delivery-ready Statement of Work. We are looking for someone who can combine deep Atlassian expertise with strong commercial judgement: helping customers clarify what they need, shaping credible solutions, identifying follow-on opportunities, estimating work responsibly and ensuring that what is sold can be delivered successfully. Outcomes sought: - Lead technical discovery with customers, understanding business objectives, current-state architecture, requirements, constraints, and dependencies. - Translate customer requirements into appropriate Atlassian solution architectures and implementation approaches. - Produce high-quality estimates for implementation work, including fixed-price engagements, with clear assumptions, exclusions, dependencies and scope boundaries. - Identify technical, delivery, and commercial risks early enough for them to be addressed before commitments are made. - Support sales opportunities through customer workshops, demonstrations, proof of concepts, RFP/RFI responses, and Statements of Work. - Build credibility and trusted relationships with customer stakeholders, explaining both what is possible with Atlassian and the practical implications of different solution choices. - Work collaboratively with sales and delivery teams to ensure that solutions sold can be delivered successfully, and that handover from pre-sales into implementation is effective. - Maintain strong, current knowledge of Atlassian products, platform capabilities, ecosystem developments and Marketplace applications. - Understand emerging Atlassian capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers. - Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications. - Advise customers on architecture, configuration, integration, migration, security, governance and operating model considerations. - Design solutions that make appropriate use of standard Atlassian capability while avoiding unnecessary customisation and downstream technical debt. - Remain sufficiently hands-on to validate solution approaches, support demonstrations and proof of concepts, and provide technical guidance during implementation. - Work effectively with incomplete information, knowing when there is sufficient clarity to produce a responsible estimate and when further discovery is required. - Help shape opportunities so that assessments, discovery engagements and initial implementations create a clear path to appropriate follow-on work where there is clear customer value. What you’ll bring: We’ll expect you to be part of the team and deliver your service in line with our values. - Human: thoughtful, intentional, ethical, ingenious. - Curious: open-minded, questioning, inquisitive. - Collaborative: adaptable, humble, self-aware, transparent. - Performance-driven: client-focused, leadership, outcomes, results. - Pioneering: trailblazing, risk-taking, up for a challenge. - Bold: confident, courageous, decisive, direct. The must haves: - Significant experience designing and delivering Atlassian solutions in complex customer environments. - Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. - Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. - Experience estimating professional services engagements and defining assumptions, dependencies, exclusions and scope boundaries. - Strong understanding of fixed-price delivery risk and the judgement required to create commercially credible estimates without creating uncontrolled delivery exposure. - Experience supporting pre-sales activity including solution workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work. - Strong client-facing communication skills, with the ability to build credibility with both technical and senior business stakeholders. - Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs and implementation implications. - Practical understanding of Atlassian implementation challenges including migration, integrations, data, security, governance, configuration and adoption. - Ability to work closely with sales, delivery and engineering teams, providing continuity from early opportunity shaping through estimation, contracting, handover and implementation. - Ability to operate independently across multiple opportunities while maintaining high standards of documentation, estimation and follow-through. - Ability to become a trusted long-term technical partner to the Atlassian Growth team, developing familiarity with our customers, commercial model, estimation approach and ways of working. - Ability to shape solutions that can be successfully delivered across distributed teams and capability centres, with clear handover, assumptions and ownership boundaries. - Confidence to challenge assumptions, requirements and proposed scope where necessary to protect customer outcomes, delivery quality and commercial viability. Desirable: - Atlassian certifications relevant to the role. - Experience with Jira Align and enterprise strategy/planning use cases. - Experience with Rovo and emerging Atlassian AI capabilities. - Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. - Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL. We all have our part to play: - We’re committed to our vision and demonstrate behaviours which are in line with our core values. - We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. - We uphold our commitment to inclusion, equality and diversity. - We’re aware of our personal responsibilities regarding health and safety and ensure that our Health & Safety policies are adhered to in all aspects of our work. - We treat all data with respect, ensuring we only use it for the correct purpose and is handled safely and securely. - We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager in order to meet the operational needs of the business. If you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc., are confidential, and intended solely for the use of the individual or entity to whom they are addressed. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection. Cprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience. ## About Cprime ## Company Overview - **One-liner**: Cprime is a global consulting and solutions firm that helps enterprises modernize their operating models by aligning technology, workflows, and organizational structures. - **Entity Type**: Private (Backed by Goldman Sachs and Everstone Capital since 2023) - **Headquarters**: Dallas, Texas, USA (with 17 total offices globally) - **Founded**: 2003 - **Founders**: Not publicly available ## Core Business - Primary industry: IT Consulting, Digital Transformation, and Enterprise Services - Target customers: B2B, primarily large enterprises (300+ Fortune 500 companies served) across 30 countries - Mission/Purpose: To help visionary business leaders compose solutions, execute implementations, and perform against business goals — with a growing focus on embedding AI across the enterprise. ## Products & Services - **Strategic Advisory & Consulting**: End-to-end transformation services from strategy to execution, including Agile, product, and technology solutions. - **AI Transformation Consulting**: Human-first approach to AI adoption, focusing on decision flow, workflows, and organizational change to build AI-native foundations. - **Platform Implementation & Management**: Services for major enterprise platforms including Atlassian, Salesforce, and ServiceNow/Moveworks, covering migration, optimization, and integration. - **Data & Governance Consulting**: Rewiring infrastructure (data, governance, integration, AI, and change) into connected systems for speed, scalability, and decision-ready operations. - **DevSecOps & Cloud Engineering**: Senior-level engineering services for secure cloud operations and continuous delivery pipelines. - **Software Licensing & SaaS Management**: Specialized services for optimizing software licensing agreements and managing SaaS portfolios. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total headcount of 800+ team members; served 2,500+ clients across 30 countries - **Notable Investors/Partners**: Backed by Goldman Sachs and Everstone Capital since 2023 - **Growth Signals**: 22 years of operating history; 300+ Fortune 500 companies as clients; growing focus on enterprise AI adoption; global expansion with offices across the US and India ## Competitive Advantages - Multi-platform expertise (Atlassian, Salesforce, ServiceNow, Moveworks) creating a unique cross-vendor vantage point - "Human-first AI transformation" methodology focusing on adoption rather than just technology — reducing implementation failure risk - Global delivery capability with proximity to clients across North America and Asia - Strategic backing from Goldman Sachs and Everstone Capital provides financial stability and growth capital - Deep enterprise relationships built over two decades (2,500+ clients) ## Strategic Focus - Embedding AI across the enterprise as a core capability, helping clients build AI-native foundations - Expanding hybrid delivery model with key offices in Dallas (HQ), Boston, Seattle, Portland, Denver, Cary (NC), Bothell (WA), Hyderabad (India), and Chennai (India) - Growing senior-level engineering and consulting talent, especially in DevSecOps, Cloud, and AI specialties - Driving measurable outcomes in IT, product, and business operations for large enterprise clients ## Why Work Here - **Work Model**: Hybrid and remote options available depending on role (e.g., many technical roles in India are Remote; US-based roles like ServiceNow Sales Executive offer remote; some roles like Senior Atlassian Consultant are Hybrid) - **Culture**: Described as a global but collaborative firm with a focus on "illuminating opportunities others miss" — combining data, action, and orchestration - **Perks & Benefits** (per Built In profile): - Performance bonuses - Employee discounts - Diversity-based Employee Resource Groups - Family medical leave and generous parental leave - Dental, health, and Flexible Spending Account (FSA) benefits - Job training and talent development programs - **Engineering Culture**: Strong emphasis on senior-level technical talent (Senior DevSecOps & Cloud Engineer, Senior Software Licensing Specialist) with hybrid work options; hands-on execution combined with strategic advisory - **Career Growth**: 22-year track record of stability; growing headcount (800+); backed by major private equity; opportunity to work with 300+ Fortune 500 clients on cutting-edge AI and cloud transformations ## Sources 1. [cprime.com/careers](https://www.cprime.com/careers/) 2. [cprime.com](https://www.cprime.com/) 3. [cprime.com/about-us](https://www.cprime.com/about-us/) 4. [jobs.lever.co/cprime](https://jobs.lever.co/cprime) 5. [builtin.com/company/cprime](https://builtin.com/company/cprime) ## Other roles at Cprime - [Lead Developer](https://feeny.ai/job/lead-developer-cprime-los-angeles-162h02k97hgp) — Los Angeles, CA - [Solutions Advisor - Work Transformation](https://feeny.ai/job/solutions-advisor-work-transformation-cprime-united-states-gcr6d0w6z847) — United States - [Atlassian Sales Executive](https://feeny.ai/job/atlassian-sales-executive-cprime-austin-2xv5qvzj61zw) — Austin, TX - [ServiceNow MEDSLED Sales Executive](https://feeny.ai/job/servicenow-medsled-sales-executive-cprime-united-states-vzbjdf5hshfm) — United States - [Apptio Targetprocess (ATP) Implementation Lead](https://feeny.ai/job/apptio-targetprocess-atp-implementation-lead-cprime-chennai-b9ks0kzv3f4e) — Chennai, India - [Jira Administrator](https://feeny.ai/job/jira-administrator-cprime-denver-5nmb9wv4qj3g) — Denver, CO - [TBM and FinOps Solutions Advisor](https://feeny.ai/job/tbm-and-finops-solutions-advisor-cprime-united-states-krd22n547t7m) — United States - [Delivery and Ops Executive - Learning](https://feeny.ai/job/delivery-and-ops-executive-learning-cprime-hyderabad-t0ceha76y3xj) — Hyderabad, India - [Senior DevSecOps and Cloud Engineer](https://feeny.ai/job/senior-devsecops-and-cloud-engineer-cprime-chennai-zeg15s1adqyj) — Chennai, India - [ServiceNow & Moveworks Sales Executive](https://feeny.ai/job/servicenow-moveworks-sales-executive-cprime-seattle-7mtyyv12dgdj) — Seattle, WA