---
title: 'Audio/Video Technician at Spektrum'
canonical: 'https://feeny.ai/job/audio-video-technician-spektrum-sigonella-y4p3n676zy7r'
type: 'job'
last_seen: '2026-09-10'
---

# Audio/Video Technician at Spektrum

- **Company:** Spektrum
- **Location:** Sigonella, Italy
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-10
- **Apply:** https://spektrum-group.com/jobs?gh_jid=4963616101

## Job description

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

## Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0124

## Role Background

The role will focus on the setup, configuration, operation, troubleshooting and maintenance of Audio/Video, Video Teleconferencing (VTC), Voice over IP (VoIP/VoSIP) and associated end-user equipment.

The successful candidate will support both day-to-day operations and exercises/events, ensuring that systems and equipment are properly configured, operationally ready and available when required.

Deliverable-Based Project

This is a deliverable-based project, where successful service delivery is measured against defined deliverables and associated Key Performance Indicators (KPIs). Deliverables must be completed within the agreed timelines, meet the required quality and operational standards, and be properly documented and formally accepted. Full contractual payment is linked to the successful completion and acceptance of the deliverables and achievement of the applicable KPIs.

## Role Duties and Responsibilities

- Set up, configure and provide real-time technical support for VIP and Command Staff VTC sessions, ensuring systems are operational before and throughout scheduled meetings.
- Install, configure and support Video Teleconferencing (VTC) systems, including implementing approved system changes and configuration updates.
- Install, configure and support VoIP and VoSIP equipment, including user profiles, connectivity and associated endpoint configuration.
- Diagnose and restore VTC and Voice services following incidents or service interruptions.
- Prepare, transport, install, connect, test and recover Audio/Video equipment and peripherals required for meetings, exercises, events and operational activities.
- Set up and dismantle projectors, sound equipment, presentation systems and associated A/V equipment.
- Provide first-line technical support for common VTC, VoIP/VoSIP, desktop VTC software and connectivity issues, escalating more complex incidents to the appropriate technical teams.
- Perform routine system health and readiness checks on assigned equipment, including performance, connectivity and system status verification.
- Support the deployment and recovery of CIS and endpoint equipment associated with routine service requests, exercises and operational activities.
- Coordinate with other technical teams when resolving incidents, deploying equipment or supporting wider CIS service activities.
- Work through authorized Work Orders, Service Requests and tasking instructions, ensuring assigned activities are completed within agreed timelines and priorities.
- Maintain accurate records of installations, configurations, updates, incidents, fixes and equipment deployments within the designated ITSM and asset management systems.
- Maintain accurate inventory and deployment records and ensure completed activities are fully traceable and auditable.
- Provide progress updates and promptly escalate technical issues, risks or service-impacting events.
- Follow established NATO/NCIA technical standards, security requirements, procedures, checklists and operational instructions.
- Provide on-site support during extended hours when required for exercises, projects, service transitions or operational activities.

Essential Skills, Experience and Certifications

- Minimum 2 years of hands-on experience designing, implementing and maintaining core network architecture for large organisations.
- Practical hands-on experience with VTC technologies.
- Practical understanding of VoIP technologies.
- Practical understanding of IP addressing and network connectivity.
- Experience working with ticketing or IT Service Management (ITSM) systems, including logging, tracking and updating technical tasks and incidents.
- Experience working within structured technical environments and following defined procedures, processes, checklists and technical instructions.
- Basic understanding of IT security practices, including access control, password handling and secure use of devices.
- Ability to follow and develop documented technical procedures and instructions.
- Ability to troubleshoot technical issues and determine when escalation to specialist teams is required.
- Ability to prioritise multiple technical tasks in a fast-paced operational environment, particularly during exercises or service disruptions.
- Strong communication skills and ability to interact effectively with end users, technical teams and stakeholders.
- Ability to maintain accurate technical documentation, including ticket updates, activity logs and checklists.
- Willingness and ability to work fully on-site, including extended hours when operationally required.
- English proficiency of at least STANAG 6001 Level 3 or equivalent CEFR B2/C1.

Working Location

- Sigonella, Italy

Working Policy

- Onsite

Travel

- Some travel to other NATO sites may be required

Security Clearance

- Valid NATO COSMIC TOP SECRET security clearance.

## About Spektrum

## Company Overview
- **One-liner**: Spektrum Group is a specialist consultancy that enables clients to navigate the complex defence, humanitarian, and government markets by connecting them with a fast-growing global network of subject matter experts, partners, and suppliers.
- **Entity Type**: Private (stage not disclosed; no public funding rounds identified)
- **Headquarters**: Multiple offices; global presence with registered addresses in Spain (Barcelona, ES: +34 932 712 919), the United Kingdom (Leeds, UK: +44 113 868 3500), Belgium (Mons), the Netherlands (The Hague), the United States (Norfolk, VA), and Norway (Stavanger). No single global HQ is explicitly designated.
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Industry/Industries**: Aerospace & Defence, Humanitarian Aid, Government Services, Consulting & Advisory
- **Target Customers**: International institutional organisations (e.g., UN, NATO), English-speaking national governments, and ministries of defence (apex purchasers), as well as the broader defence ecosystem (from small specialists to global enterprises)
- **Mission / Purpose**: “Thinking differently to make a difference” – Spektrum aims to solve today’s aerospace and defence market problems, acting as a force for good with a sincere intent to positively impact its clients and their teams.

## Products & Services
- **Consulting**: Strategic advisory, market navigation, and subject matter expertise for clients aiming to achieve aerospace and defence objectives.
- **Logistics and Supply**: Supply chain support and logistics management tailored to complex defence and humanitarian environments.
- **Communication**: Strategic communication services, including social media scripting and event promotion (as evidenced by job postings for Social Media Scripter).
- **Events**: Planning and execution of events for defence, humanitarian, and government stakeholders.

*Additional note:* Spektrum Labs (a related entity) is described as “building the backbone of the cyber resilience ecosystem, unifying cybersecurity, compliance, and insurance into one seamless platform powered by AI, cryptography, and automation,” but Spektrum Labs appears to be a separate brand under the Spektrum umbrella.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private company)
- **Key Metric**: Unspecified revenue; total funding not disclosed. However, rapid hiring (112+ open roles listed on Built In) suggests strong growth and demand.
- **Notable Investors / Partners**: Not publicly disclosed. The company states it is a “Member Of” unspecified organisations, a “Registered supplier to” key entities, and holds certifications (logos visible on website but not named in the provided results).
- **Growth Signals**:
  - Fast-growing global network of partners and suppliers
  - 112+ job openings across multiple countries and disciplines (engineering, IT, talent acquisition, contract management, assurance, etc.)
  - Offices in at least six countries (Spain, UK, Belgium, Netherlands, USA, Norway)

## Competitive Advantages
- **Deep Niche Expertise**: Focus exclusively on the challenging and complex defence, humanitarian, and government sectors, an area many traditional consultancies avoid.
- **Global Network**: Extensive ecosystem of subject matter experts, partners, and suppliers that can be rapidly deployed to solve client problems.
- **Apex Payer Focus**: Directly targets the highest-level purchasers within institutional organisations and ministries of defence.

## Strategic Focus
- Priority is to help clients navigate the increasingly complex landscape of international defence and government procurement.
- Emphasis on building a “resilient and effective” supplier ecosystem through diversity and capability.
- Continuous improvement of internal processes and client support, with a culture of questioning everything to drive growth.

## Why Work Here
- **Culture Highlights**: Values include transparency, effective communication, enthusiasm and fun, and setting ambitious yet realistic goals. Employees celebrate successes together and maintain a friendly, relaxed environment.
- **Work Policy**: Hybrid workspace is available, with some roles offering a combination of remote and on-site work, while others (e.g., in The Hague, Brussels, Norfolk) are labeled “In-Office” on Built In. Policy likely depends on role and location.
- **Notable Perks / Engineering Culture**: Not explicitly described, but career growth is supported by a wide range of senior and junior roles. The company places “great emphasis on supporting and collaborating with our team and clients.” Spektrum Labs’ focus on AI, cryptography, and automation indicates a forward-leaning engineering culture in the cybersecurity arm.

## Sources
1. [Spektrum Group – Official Website](https://spektrum-group.com/)
2. [Spektrum Group – About Us](https://spektrum-group.com/about-us)
3. [Spektrum Group – What We Do](https://spektrum-group.com/what-we-do)
4. [Spektrum Group – Jobs Page](https://spektrum-group.com/jobs)
5. [Built In – Spektrum Group Careers & Culture](https://builtin.com/company/spektrum-group)
6. [Spektrum Group – Greenhouse Careers Page](https://job-boards.greenhouse.io/spektrum)

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