--- title: 'Automation & Operations Manager at Higgsfield' canonical: 'https://feeny.ai/job/automation-operations-manager-higgsfield-almaty-eaghmkymphdk' type: 'job' last_seen: '2026-09-11' --- # Automation & Operations Manager at Higgsfield - **Company:** Higgsfield - **Location:** Almaty, Kazakhstan - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/higgsfieldai/bda70ecd-7764-4afa-a520-6ec2dd615530 ## Job description Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. What Operations Means at Higgsfield Higgsfield is growing fast, and so are the operations behind it. Our CX organization touches support, Discord, content, social media, CPP, SEO/AEO, and other functions across the company. At this scale, every manual process becomes a bottleneck — and every good automation creates leverage across the entire team. That's where you come in. We're looking for an Operations Manager who sees repetitive work and immediately thinks: this should be a system. Your job is to understand how work actually happens, identify where time and information are being lost, and turn those workflows into automations, internal tools, and processes that scale. This is not a role where you maintain an existing operations playbook. You'll build the playbook — and many of the tools behind it. ## What You Will Own Automation across CX - Own and improve workflows across support, Discord, content, social media, CPP, SEO/AEO and adjacent teams; - Identify repetitive, slow or error-prone processes and decide what should be automated; - Build workflows using APIs, webhooks, n8n, Zapier and similar tools; - Use AI models where they create real leverage — classification, routing, generation, analysis, QA and more. Internal tools - Build lightweight tools that help teams move faster without depending on engineering for every request; - Connect existing systems and data sources into useful internal workflows; - Write basic scripts when no-code tools aren't enough; - Turn one-off solutions into reliable systems other people can use. Operational intelligence - Understand where time is being spent, where processes break, and where automation will have the highest impact; - Build dashboards, reports and lightweight analytics to make operations measurable; - Track whether the systems you ship actually save time, reduce errors or improve output; - Continuously find the next bottleneck rather than waiting for someone to point it out. Who We're Looking For We don't care much about your exact previous title. You might come from operations, automation, product, growth, analytics, engineering — or have learned most of this by building things yourself. What matters is that when you encounter a messy process, you can figure out how to make it work better. Must-have - You've built something from scratch. An internal tool, automation, bot, workflow, dashboard, script or system you can walk us through; - Comfortable working with APIs, webhooks and automation platforms such as n8n or Zapier; - Able to write basic scripts and work with data when needed; - You use AI tools every day and actively look for new ways to apply them; - You can take an ambiguous operational problem, break it down and ship a working solution; - Fast learner: unfamiliar tools and systems don't stop you for long; - High ownership: you don't wait for a detailed task list — you understand the goal and figure out how to get there; - Strong communication skills and ability to work across multiple teams. The Deal - Competitive salary in USD, reviewed as you grow; - On-site role in Almaty, Kazakhstan; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us; - A role where the systems you build will directly impact how multiple teams operate. ## About Higgsfield ## Core Business - **Primary Industry**: AI-powered creative tools / Generative AI for video and image - **Target Customers**: B2B and B2C – from first-time creators and social media influencers to professional filmmakers, marketing agencies, and Fortune 500 enterprises - **Mission**: "Make cinematic-quality video and image creation accessible to anyone with an idea." [higgsfield.ai](https://higgsfield.ai/about) ## Products & Services - **Higgsfield Platform (All-in-One Creative Studio)**: A web-based AI studio that combines proprietary and partner models for text-to-video, image-to-video, storyboarding, and full cinematic production. Includes: - **Soul 2.0** – Photorealistic image generation for fashion and editorial. - **Soul Cinema** – Cinematic-grade image generation. - **Higgsfield DOP** – Cinematic video generation. - **Keyframes** – AI storyboard generation. - **Cinema Studio** – Professional filmmaking workspace with 1,296 camera lenses, cinematic parameters, and color grading. - **Soul ID** – Character consistency system. - **Soul HEX** – Color control system. - **Reasoning Engine** – Proprietary layer that plans narrative structure, camera logic, and visual consistency before generation. - **Higgsfield Earn** – Creator monetization program that pays creators for platform work and connects them with professional projects from Fortune 500 agencies, NBA teams, and fashion houses. - **Enterprise Content** – Campaign production for Fortune 500 agencies. - **Social Media Content** – Optimized for TikTok, Reels, and Shorts. - **Product Video Ads** – Click-to-Ad generation from product URLs. - **Pre-Production & Storyboards** – For directors and agencies. ## Market Standing - **Valuation**: Over $1.3 billion (unicorn) as of 2025/2026 [higgsfield.ai](https://higgsfield.ai/about) - **Key Metric**: Total funding reported as $138.25M (conflicting reports: LinkedIn shows $138.25M across multiple rounds; the careers page states "$130M raised in Series A") [linkedin.com](https://www.linkedin.com/company/higgsfield) | [careers.higgsfield.kz](https://careers.higgsfield.kz/) - **Notable Investors**: Accel, Menlo Ventures, GFT Ventures, AI Capital Partners [higgsfield.ai](https://higgsfield.ai/about) - **Growth Signals**: - 25 million users, 850 million total generations (300 million videos) [higgsfield.ai](https://higgsfield.ai/about) - 6 million generations per day (2 million videos per day) - Headcount: 193 employees, monthly growth +13.1% [linkedin.com](https://www.linkedin.com/company/higgsfield) - Operations in 35 countries; major offices in San Francisco (USA) and Almaty (Kazakhstan) - Covered by Reuters, Forbes, TechCrunch, Adweek, and OpenAI ## Competitive Advantages - **Proprietary Cinematic Logic Layer**: A reasoning engine that plans narrative, camera motion, and visual consistency before any generation – differentiating from simpler text-to-video tools. - **Full-Stack AI Infrastructure**: Combines in-house models (Soul series, DOP, Cinema Studio) with partner models (Sora 2, Kling 3.0, Veo 3.1) under one platform. - **Creator-First DNA**: 40% of the team are filmmakers, producers, and creatives who shape the product roadmap. - **Monetization Engine (Higgsfield Earn)**: Direct payouts and professional project matching create a self-reinforcing creator ecosystem. - **Scale & Speed**: 200+ releases since launch; weekly shipping cadence. ## Strategic Focus - Democratizing professional-grade video creation for all skill levels. - Expanding enterprise and agency partnerships (Fortune 500 agencies already onboard). - Deepening creator monetization and community-driven product development. - Scaling the platform’s reasoning engine and model orchestration capabilities. ## Why Work Here - **Culture**: "Built by creators, shaped by community" – a blend of ML engineers and award-winning filmmakers working in a tight feedback loop. - **Growth Trajectory**: Unicorn status with 13% monthly headcount growth; positioned as a "next decacorn" by the company. - **Hiring Speed**: Full process from first conversation to offer takes 1–2 weeks [careers.higgsfield.kz](https://careers.higgsfield.kz/) - **Global Team**: Employees in 35 countries; office hubs in San Francisco and Almaty (Kazakhstan). Remote/hybrid policy not explicitly stated, but the distributed nature suggests flexibility. - **Notable Perks**: Opportunity to work on cutting-edge AI video models, direct impact on a platform used by 25M creators, and the chance to join a unicorn in its early scaling phase. - **Engineering Focus**: Strong emphasis on ML, backend engineering, and data annotation; top engineers from Central Asia are a key talent pool. ## Sources 1. [higgsfield.ai – About page](https://higgsfield.ai/about) 2. [higgsfield.ai – Homepage schema](https://higgsfield.ai/) 3. [LinkedIn – Higgsfield AI company page](https://www.linkedin.com/company/higgsfield) 4. [careers.higgsfield.kz – Careers page](https://careers.higgsfield.kz/) 5. [getlatka.com – Higgsfield AI profile](https://getlatka.com/companies/higgsfield.ai) 6. [jobs.ashbyhq.com – Higgsfield AI careers (provided by user)](https://jobs.ashbyhq.com/higgsfieldai) ## Other roles at Higgsfield - [IT Engineer](https://feeny.ai/job/it-engineer-higgsfield-almaty-7ss1hapc8jkt) — Almaty, Kazakhstan - [General Manager, Strategic Partnerships](https://feeny.ai/job/general-manager-strategic-partnerships-higgsfield-almaty-6j2f6zzh79nc) — Almaty, Kazakhstan - [General Manager, International Partnerships](https://feeny.ai/job/general-manager-international-partnerships-higgsfield-almaty-kph6kktqm94a) — Almaty, Kazakhstan - [GR Manager](https://feeny.ai/job/gr-manager-higgsfield-almaty-f1g39k3f137t) — Almaty, Kazakhstan - [CX Graphic Designer](https://feeny.ai/job/cx-graphic-designer-higgsfield-almaty-t2rgp9g7z5bx) — Almaty, Kazakhstan - [AI Engineer](https://feeny.ai/job/ai-engineer-higgsfield-almaty-4kz3790yfhcn) — Almaty, Kazakhstan - [Data Science, Product Analyst](https://feeny.ai/job/data-science-product-analyst-higgsfield-almaty-x91an0c9zgh9) — Almaty, Kazakhstan - [Data Science, Product ML Engineer (Personalization & Monetization)](https://feeny.ai/job/data-science-product-ml-engineer-personalization-monetization-higgsfield-almaty-py7w821rd3ts) — Almaty, Kazakhstan - [Organic Growth Manager](https://feeny.ai/job/organic-growth-manager-higgsfield-almaty-488jrcfjwj4z) — Almaty, Kazakhstan - [Content Manager](https://feeny.ai/job/content-manager-higgsfield-almaty-sanp7h61z3p6) — Almaty, Kazakhstan