---
title: 'Avionics Technical Support Engineer at Acron Aviation'
canonical: 'https://feeny.ai/job/avionics-technical-support-engineer-acron-aviation-bengaluru-shbmbm536vm2'
type: 'job'
last_seen: '2026-10-12'
---

# Avionics Technical Support Engineer at Acron Aviation

- **Company:** Acron Aviation
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.lever.co/acronaviation/012fb7e0-5a5f-4d69-830b-85f5f3778c91

## Job description

About Acron Aviation (Avionics – Aftermarket): Acron Aviation designs, engineers, and manufactures certified avionics systems that support safety-critical flight operations across commercial and military aviation. Our avionics portfolio includes surveillance, recorders, displays, and related systems developed in regulated environments and deployed on aircraft worldwide. Through our Aftermarket organization, we support operators, OEMs, and maintenance providers by delivering technical expertise, product support, reliability improvements, and lifecycle sustainment solutions that maximize system availability and customer value. This work requires close collaboration across engineering, operations, quality, and customer support teams to ensure safe, reliable, and effective in-service performance.

Job Title Avionics Technical Support Engineer – Aftermarket

Position Summary We are seeking a motivated Technical Support Engineer to provide high-quality technical support for a range of avionics systems, including flight recorders, electronic standby instruments, SATCOM, TCAS, and TAWS. This role is well-suited for candidates with a strong technical foundation and a passion for problem-solving who want to build deeper expertise in aviation technology. As part of the technical support organization, you will assist customers with troubleshooting, maintenance, and operational guidance while collaborating closely with internal teams to resolve issues and improve product performance. The role also emphasizes the use of automation and AI to improve field service outcomes, including faster diagnostics, smarter maintenance workflows, and automated reporting, with a continuous improvement mindset focused on reducing repeat issues and improving uptime, quality, and response time.

## Key Responsibilities

- Serve as a primary point of contact for customer technical inquiries, ensuring timely and accurate support
- Assist in troubleshooting and diagnosing issues related to supported avionics products
- Use Salesforce to track, manage, and document customer interactions and support cases
- Support continuous improvement initiatives related to technical support processes and tools
- Participate in product reliability reviews and assist in identifying trends in failure modes
- Collaborate with engineering teams on root cause analysis and corrective actions
- Contribute to the development of service bulletins and technical documentation
- Assist in creating and delivering customer training related to product installation, maintenance, and repair
- Provide input for proposals, quotations, and product support agreements as required
- Travel internationally to customer sites and other Acron facilities as needed to provide on-site support and product training
- Communicate clearly and effectively with customers, peers, and leadership, delivering presentations appropriate to technical and non-technical audiences

Required Qualifications

- Bachelor’s degree in Engineering, Aviation, or a related field, or equivalent technical experience
- 2–5 years of experience in technical support, avionics, or a related field preferred
- Basic knowledge of digital electronics and RF systems; familiarity with avionics systems preferred
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication skills and the ability to collaborate across teams
- Self-starter with a strong work ethic and willingness to learn and grow
- Proficiency in Microsoft Office
- Proficiency in Salesforce
- Experience using automation and AI tools to streamline workflows and improve operational efficiency
- Demonstrated a continuous improvement mindset, with the ability to evaluate processes and implement more effective ways of working
- Ability to adopt and promote automation and AI tools to improve team speed, quality, and execution

## Preferred Additional Skills

- Experience supporting commercial avionics products in a customer-facing or technical support environment
- Familiarity with flight recorders, electronic standby instruments, SATCOM, TCAS, TAWS, or related avionics systems
- Experience preparing technical documentation, service bulletins, or customer training materials
- Exposure to reliability analysis, root cause investigations, and corrective action processes
- Experience working with airline, OEM, MRO, or aviation customers
- Understanding of aviation maintenance practices and operational environments
- Ability to work effectively across global teams and multiple time zones

## About Acron Aviation

## Company Overview
- **One-liner**: Acron Aviation delivers avionics, pilot training, flight data intelligence, and simulation solutions for commercial aviation operators and OEMs worldwide.
- **Entity Type**: Private (acquired by TJC LP in November 2023 for $800M)
- **Headquarters**: St. Petersburg, Florida, USA
- **Founded**: 2023 (as Acron Aviation, with heritage tracing back more than 90 years to Edwin Link’s first flight simulator)
- **Founders**: Not disclosed (spun out from L3Harris’s Commercial Aviation Solutions business)

## Core Business
- **Primary industry**: Aviation and Aerospace Component Manufacturing
- **Target customers**: Aircraft operators (commercial, corporate, rotary-wing), airframe OEMs, and pilot training organizations (B2B, enterprise)
- **Mission**: “Innovate to create safer skies.”

## Products & Services
- **Avionics Systems**: OEM-certified ADS-B surveillance, configurable voice and data recorders, collision avoidance systems, navigation displays and processors, thermal switches.
- **Flight Data Intelligence**: Flight data monitoring, operational analytics, and risk management services (monitors 18,000+ flights per day).
- **Pilot Training**: Full Flight Simulators and training devices, with training centers in London (UK), Bangkok (Thailand), and Miami (USA). Also offers distance learning and maintenance training solutions.
- **Driver Training Solutions**: Professional-grade driving simulators and training programs for commercial and fleet operators.

## Market Standing
- **Valuation / Market Cap**: Not publicly traded; acquired for $800M in November 2023.
- **Key Metric**: 130,000+ recorders, displays, and processors delivered; 350+ flight simulators in operation; 18,000+ flights monitored daily.
- **Notable Investors / Partners**: Owned by private equity firm TJC LP. Acquired Trakka Systems in October 2025.
- **Growth Signals**: 611 employees (+90% year-over-year, +520 people); global footprint across 12 countries (USA, UK, Thailand, India, France, etc.); recent acquisition of Trakka Systems; active job postings for engineering and systems roles.

## Competitive Advantages
- Over 90 years of combined heritage in aviation simulation and avionics (original Link simulator lineage).
- Unique “tier 1.5” positioning: combines OEM-certified hardware with turnkey training and data analytics under one roof.
- Global support network with AOG services, spares, repairs, and refurbished equipment across multiple continents.
- Extensive installed base (millions of flight hours of data, 350+ simulators) providing network effects for training and data services.

## Strategic Focus
- Become the unconventional “tier 1.5 partner of choice” for customers.
- Expand capabilities through acquisitions (e.g., Trakka Systems for electro-optical systems).
- Continue investing in flight data analytics and simulation technology to drive safety and efficiency.
- Scale headcount and global production facilities to meet growing demand.

## Why Work Here
- **Culture & Values**: “Move Fast. Own It. Customer First. Speak Candidly.” Emphasis on collaboration, creativity, and diversity through Employee Resource Groups (ERGs).
- **Work Environment**: Hybrid/office roles across multiple US locations (St. Petersburg HQ, Burnsville, Grand Rapids, Phoenix, Salt Lake City, Sanford) plus UK (London) and Thailand (Bangkok).
- **Benefits (US highlights)**:
  - Competitive compensation
  - Medical, dental, vision, FSA/HSA
  - 10 holidays + flexible time-off; some locations offer 9/80 schedules
  - 401k match up to 6%
  - 6 weeks parental leave
  - Wellness programs and Employee Assistance Program
  - Education assistance for qualified degree programs
- **Benefits (UK highlights)**:
  - Pension employer match up to 7%
  - 25 days holiday + bank holidays, buy/sell up to 5 days
  - Life assurance (4x salary)
  - Private medical insurance and Digital GP
- **Benefits (Thailand highlights)**:
  - Group health & life insurance including dental
  - Provident fund
  - Transportation allowance
  - Annual health check-up
- **Engineering Culture**: Opportunities across embedded hardware, FPGA, software V&V, systems engineering, avionics reliability, and electro-optical systems. Strong focus on safety-critical technology.

## Sources
1. [acronaviation.com](https://acronaviation.com/)
2. [Acron Aviation About Us](https://acronaviation.com/about-us/)
3. [Acron Aviation Careers](https://acronaviation.com/careers/)
4. [Acron Aviation Jobs on Lever](https://jobs.lever.co/acronaviation)
5. [LinkedIn Company Profile](https://linkedin.com/company/acronaviation)

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