---
title: 'AWS Technical Account Manager at Innovative Solutions'
canonical: 'https://feeny.ai/job/aws-technical-account-manager-innovative-solutions-remote-h02xpzn3z6gp'
type: 'job'
last_seen: '2026-09-11'
---

# AWS Technical Account Manager at Innovative Solutions

- **Company:** Innovative Solutions
- **Location:** Remote
- **Compensation:** $120k–$132k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/innovativesol-2/78c08d3c-6aae-418b-80de-bd2830adcbbf

## Job description

As a Technical Account Manager, you’ll successfully manage relationships, projects, resources, and cloud technology strategy within a subset of Innovative’ s major AWS account base. The ideal candidate has the perfect blend of business and technical acumen, is excited about how cloud technology can help our customers, and truly enjoys being versatile and managing multiple customer engagements at once. In this role, you'll work with a number of internal stakeholders including salespeople, engineers, and project managers to provide customers with unrivaled knowledge, value, and insight around cloud technology solutions.

What you’ll do: Managing customer relationships associated to Managed Service Agreements and AWS Cloud projects Assigning, overseeing, and providing direction to technical team members to ensure they are actively working towards established milestones Organizing, executing, and delivering cloud-based projects to include Managed Cloud Services, Cloud Migrations, Application Modernization and Development, and Well Architected Reviews (WARs). Collaborating with internal stakeholders at Innovative to define scope and customer goals, as well as managing potential risks and ensuring quality of services delivered Holding regular internal review meetings for each assigned account to determine progress and address any challenges Effectively managing multiple projects at once, including project schedules, budgets, and deliverables Act as point of escalation for junior members of the team for both client and system roadblocks Participating in the estimating and solution engineering process for all new engagements within your account base Scheduling additional technical consultations for customers as needed to optimize the performance of their cloud environment(s) Presenting, reviewing, and gathering feedback on final deliverables with customers Engaging with the sales team in identifying opportunities for improvement within accounts and pursuing cross-sell and up-sell opportunities Exceeding customer expectations by proactively communicating with all stakeholders involved in ensuring a high return on investment for each engagement

Required Skills: Bachelor’s Degree, with 5+ years of relevant experience managing projects in the tech industry. Ability to build a strong foundation of knowledge around AWS Cloud Services and the cloud ecosystem Well-established knowledge of project management methodology Demonstrated success in prior project management and/or account management roles with ability to deliver high quality services and unmatched customer experiences. Proven ability to build, engage, and manage relationships with both internal and external customers Ability to achieve AWS Cloud Practitioner upon hire (must have), with desire to achieve an AWS Solutions Architect Associate (nice to have)

Preferred: Hands-on experience managing AWS customer environments – this is highly preferred AWS certification(s) such as Cloud Practitioner, Solutions Architect Associate, or SysOps Administrator Experience in an MSP (Managed Service Provider) environment or customer-facing technical account management role Familiarity with ITIL frameworks or service management methodologies Experience with cloud migration projects or hybrid cloud environments Previous experience in professional services or consulting

Travel Requirements: 2x quarterly travel to our Rochester, NY headquarters

## About Innovative Solutions

## Company Overview
- **One-liner**: Innovative Solutions is a data and AI company that helps growing businesses unlock intelligence from their data, automate complex workflows, and scale on AWS.
- **Entity Type**: Private (Venture-backed; $60M total funding as of March 2022)
- **Headquarters**: West Henrietta, New York, United States (with offices in Austin, TX and Boca Raton, FL)
- **Founded**: 1989
- **Founders**: Not publicly available (CEO: Justin Copie)

## Core Business
- **Primary Industry**: Information Technology & Services – specializing in cloud migrations, data engineering, AI/ML, and managed services on AWS.
- **Target Customers**: Small and mid-sized businesses (SMBs) and startups across the U.S. and Canada.
- **Mission**: Transform IT investments from cost centers into competitive advantages – helping organizations redirect technology spend toward systems that acquire and retain customers and drive profitability.

## Products & Services
- **Cloud Migrations**: Full-cycle migration from on-premises or other clouds to AWS, including readiness assessments and minimal-disruption execution.
- **AI & Generative AI Solutions**: Design and deployment of production-ready AI systems – AI agents, conversational assistants, intelligent document processing – using Amazon Bedrock, Anthropic Claude, Amazon Nova, and other foundation models.
- **Data Platforms & Analytics**: Modern data platforms, analytics environments, and ML systems that unify fragmented data into actionable intelligence.
- **Application Modernization**: Adoption of containers, serverless architectures, CI/CD pipelines, and infrastructure as code.
- **Managed Services**: Ongoing operational support to offload infrastructure management from client teams.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Annual Revenue ~$13.4M (latest estimate); Total Funding $60M (Venture Round, March 2022).
- **Notable Investors/Partners**: AWS Premier Tier Services Partner with Generative AI Competency and Migration Competency. No named investors publicly listed.
- **Growth Signals**: 
  - 1,900% year-over-year growth in GenAI projects (announced Dec 2024).
  - Customer base expanded by >85% in 2024, adding over 350 companies.
  - 99.7% client retention rate.
  - GenAI projects now account for nearly one-third of company revenue.
  - First AWS partner to offer Amazon Nova through its Tailwinds platform.
  - Employee count: 229 (+7.9% YoY), distributed across 16 countries.

## Competitive Advantages
- **Deep AWS Partnership**: Premier Tier partner with multiple competencies (GenAI, Migration) – a status held by a select few.
- **Proven Track Record**: 99.7% client retention and hundreds of successful migrations demonstrate consistent delivery.
- **Broad Technical Expertise**: Team of over 120 AWS certifications across data engineering, AI/ML, cloud architecture, DevOps, and security.
- **Cutting-Edge Focus**: Early adoption of new AWS AI services (e.g., Amazon Nova) keeps them ahead of the curve.

## Strategic Focus
- Continue scaling Generative AI offerings and expanding the Tailwinds platform.
- Grow client base in SMB and mid-market segments across North America.
- Deepen expertise in emerging AWS services and AI capabilities.
- Maintain high client retention through managed services and partnership approach.

## Why Work Here
- **Culture**: People-first, collaborative environment that values intention, ownership, and doing things the right way. Described as a team of engineers, architects, and problem-solvers who care deeply about technology and its impact.
- **Flexibility**: Flexible work arrangements built on trust and accountability; generous paid time off and paid holidays; culture respects focus time and life outside work.
- **Benefits**: Comprehensive medical, dental, and vision coverage; employer-supported health benefits for you and your family; programs designed for long-term wellbeing.
- **Growth & Learning**: Ongoing professional development, support for certifications and continued education, clear career growth opportunities as the company expands.
- **Remote/Hybrid**: Not explicitly stated as fully remote, but offices in NY, TX, FL and distributed workforce across 16 countries suggest flexible/remote options are available.
- **Engineering Culture**: All technical team members are AWS-certified; strong emphasis on continuous learning and staying current with cloud and AI advancements.

## Sources
1. [innovativesol.com](https://innovativesol.com/)
2. [innovativesol.com/about-us](https://innovativesol.com/about-us/)
3. [innovativesol.com/careers](https://innovativesol.com/careers/)
4. [jobs.lever.co/innovativesol-2](https://jobs.lever.co/innovativesol-2)
5. [linkedin.com/company/innovative-solutions](https://www.linkedin.com/company/innovative-solutions)

## Other roles at Innovative Solutions

- [Accounts Receivables Specialist](https://feeny.ai/job/accounts-receivables-specialist-innovative-solutions-rochester-7g9fws3ehs3d) — Rochester, NY
- [Business Development Specialist (must reside in Boca Raton, Florida)](https://feeny.ai/job/business-development-specialist-must-reside-in-boca-raton-florida-innovative-y4zhfdz0tbeb) — Boca Raton, FL
- [Business Development Specialist (must reside in Boca Raton, Florida)](https://feeny.ai/job/business-development-specialist-must-reside-in-boca-raton-florida-innovative-wq8y9gv8jrn1) — Boca Raton, FL
- [Cloud Engineer- Data/AI Focused](https://feeny.ai/job/cloud-engineer-data-ai-focused-innovative-solutions-reports-into-rochester-js5sppy8vpdb) — Reports Into Rochester, NY
- [Cloud Architect - Software Development](https://feeny.ai/job/cloud-architect-software-development-innovative-solutions-reports-into-rochester-0dsh4j1xbxq8) — Reports Into Rochester, NY
- [Cloud Engineer - Full Stack Developer](https://feeny.ai/job/cloud-engineer-full-stack-developer-innovative-solutions-reports-into-rochester-bpm1fsedt8qk) — Reports Into Rochester, NY
- [AI Data Architect](https://feeny.ai/job/ai-data-architect-innovative-solutions-reports-into-rochester-6q1dvafr9zg4) — Reports Into Rochester, NY