---
title: 'AZ Director of Nursing at Abby Care'
canonical: 'https://feeny.ai/job/az-director-of-nursing-abby-care-phoenix-bpbzy1r5mgmd'
type: 'job'
last_seen: '2026-10-31'
---

# AZ Director of Nursing at Abby Care

- **Company:** Abby Care
- **Location:** Phoenix, AZ
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-31
- **Apply:** https://jobs.ashbyhq.com/abby-care/0caadae5-7c49-4a84-877b-f0afdf35c365

## Job description

About Abby Care: Powering the future of care at home for all of America.

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

The Opportunity: Abby Care is seeking a passionate nursing leader to serve as our Director of Nursing / Administrator for our brand new Arizona market. Reporting to the Head of Clinical Operations, you will lead and direct clinical operations within a brand new market, ensuring the delivery of exceptional patient care, clinical outcomes, regulatory compliance, and staff performance while scaling the model. In this pivotal senior role, you will collaborate with executive leadership to help shape our overall clinical strategy and model, drive strategic initiatives, oversee all clinical practice, and provide critical leadership to nursing and ancillary team members, all while fostering a culture of excellence and empathy in alignment with Abby Care’s mission. This is a founding role, and will set the precedent for care in this market, and as a result you will take ownership of the growth and development of clinical practice for Arizona, A true player-coach, you are equally comfortable overseeing complex daily clinical operations and mentoring clinicians and nurse leaders for continuous growth. Strategic and deeply compassionate, you possess a strong drive for clinical excellence and family-centered care. Data-driven and operationally sound, you are performance metrics driven, and have a passion for optimizing quality assurance programs and processes, maintaining rigorous regulatory compliance, and aligning clinical resources to deliver outsized impact for patients and families with special needs / complex conditions. If you are excited about the opportunity to build and grow a program that supports caregivers and their families, we’d love to hear from you.

This is a Full-Time Hybrid opportunity based in Phoenix, Arizona.

What you’ll work on:

- Develop clinical strategies: Align clinical direction and operational goals with Abby Care’s mission for patients (adults, seniors, pediatrics) and families with special needs and chronic illnesses.
- Ensure regulatory compliance: Oversee agency-wide compliance with CMS Conditions of Participation, state regulations, and accreditation standards while maintaining continuous survey readiness.
- Manage daily operations: Oversee daily clinical operations, resource allocation, and staffing to ensure optimal patient care delivery and compliance with organizational policies.
- Drive clinical excellence: Champion evidence-based practices and lead quality assurance programs to uphold high clinical, ethical, and safety standards across all care settings.
- Utilize data-driven metrics: Report on clinical performance dashboards, translating data into actionable strategies that hold teams accountable to measurable clinical and operational outcomes.
- Build and scale clinical teams: Partner closely with Talent Acquisition to recruit, hire, and structure high-performing clinical teams, including clinic leads and case managers tailored to meet growing business needs.
- Optimize workforce and capacity: Forecast nursing capacity needs based on census and acuity, establishing balanced staffing models that optimize productivity, visit efficiency, and workforce well-being.
- Champion patient advocacy: Cultivate an empathetic, responsive environment for patients and families, addressing complex concerns with professionalism and care.
- Manage clinical budgets: Partner with finance to develop, monitor, and optimize the clinical budget, driving cost-effective practices while maintaining top-tier care quality and visit utilization to balance staffing investments with census growth while collaborating on cost-containment strategies.
- Ensure regulatory adherence: Maintain comprehensive documentation and full compliance with federal, state, and local regulations, leading quality audits and corrective action plans as needed.

What success looks like: In 12 months, you will have successfully operationalized our clinical model, iterated on our clinical strategy in AZ to deliver clinical outcomes, established a cohesive clinical leadership structure, optimized quality assurance and regulatory audit processes, and elevated overall patient care standards across the market while maintaining high staff retention and engagement. Ultimately, your leadership will be reflected in safe clinical scaling alongside census growth, strong survey performance, and high-quality, patient-centered outcomes.

What you’ll have: Required Qualifications:

- Current, unrestricted Registered Nurse (RN) license in AZ (with multi-state/compact state eligibility if applicable).
- Bachelor of Science in Nursing (BSN).
- 5+ years of leadership experience in a clinical setting, managing cross-functional clinical teams and operations.
- Must reside or be willing to permanently relocate to the Greater Phoenix/Tucson Area area.
- Valid driver’s license.
- Effective communication skills with a proven track record of thriving in dynamic, fast-paced environments.

Preferred Qualifications:

- Master’s Degree in Nursing (MSN) or related healthcare administration field.
- Prior experience leading clinical operations within home health

Benefits:

- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
- Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

## Our Values

- Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
- Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
- Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
- Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
- Driven to Redefine What’s Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

## Equal Opportunity Employer

Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, contact talent@abbycare.org.

Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company.

Automated Decision Tools Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org.

## About Abby Care

## Company Overview
- **One-liner**: Abby Care is a technology platform that trains, employs, and supports family caregivers so they can get paid for providing care at home, redefining home-based care through an AI-powered, family-first model.
- **Entity Type**: Private (Venture-backed, Series not disclosed)
- **Headquarters**: San Francisco, California, United States
- **Founded**: Year not publicly specified; founder Havi Nguyen started as a one-woman operation answering all family calls.
- **Founders**: Havi Nguyen (CEO)

## Core Business
- **Primary Industry**: Healthcare Technology / Home Healthcare Services
- **Target Customers**: B2B (insurance plans, healthcare providers) and B2C (families with loved ones who qualify for Medicaid-based home care programs). Serves family caregivers and their care recipients.
- **Mission Statement**: "Making family care possible." The company believes family caregiving is real work that deserves recognition, support, and respect.

## Products & Services
- **AbbyOS (AI-Powered Care Platform)**: A purpose-built technology platform that streamlines care operations, tracks patient outcomes, provides real-time care documentation, and surfaces clinical insights using AI. It supports care coordination, compliance, and consistency at scale.
- **AbbyAid (Caregiver Certification & Employment Program)**: A program that qualifies caregivers, provides no-cost training and certification, handles payroll and employment administration, and equips caregivers with tools and clinical support to deliver quality care at home.
- **Care Management**: Families are matched with a dedicated Care Manager who guides progress, personalizes care plans, and simplifies documentation and communication.

## Market Standing
- **Total Funding**: $35 million (Venture Round, August 2025)
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding of $35M from 4 investors in a single round.
- **Notable Investors/Partners**: Partners with leading insurance plans, healthcare providers, and community organizations (2,000+ community partners). Specific investor names not detailed in public sources.
- **Growth Signals**:
  - Headcount: 317 employees as of mid-2026, with a monthly growth rate of +5.8%.
  - Active job postings: 57 (monthly increase of +21.3%, quarterly increase of +1,325%).
  - Operating in 7 U.S. states (Colorado, Florida, Georgia, Indiana, Massachusetts, New Jersey, Pennsylvania) with plans for additional launches.
  - Reported impact metrics: 38% fewer hospitalizations after 120 days of care; 91% of families feel more valued as caregivers; 3x more cost-effective than institutional care.

## Competitive Advantages
- **Family-First Model**: Positions itself as a "family-first" platform, directly employing and paying family caregivers rather than relying on third-party agencies, creating a strong emotional and practical value proposition.
- **AI-Powered Efficiency**: Combines clinical expertise with AI (AbbyOS) to improve outcomes, streamline compliance, and reduce costs—making it attractive to insurance partners.
- **Scalable Technology**: A purpose-built platform for care documentation, data tracking, and clinical insights, giving it a defensible tech moat in a traditionally low-tech industry.
- **Founder-Lived Experience**: Founder Havi Nguyen grew up on the Medicaid system and personally navigated family caregiving, lending authentic mission-drive and deep domain understanding.

## Strategic Focus
- **National Expansion**: Rapidly scaling operations into new states, with a focus on enrolling more families and caregivers.
- **Deepening Insurance Partnerships**: Working with major insurance providers to become a preferred network for home-based care.
- **Product Development**: Continuing to enhance AbbyOS with AI to improve patient outcomes and operational efficiency.
- **Workforce Growth**: Aggressively hiring across clinical, operations, strategy, and engineering roles to support expansion.

## Why Work Here
- **Mission-Driven Culture**: Employees are drawn to the company's core purpose of "making family care possible" for millions of families. The work is described as "not your typical 9 to 5 job" because families cannot wait.
- **Values**: The company emphasizes "Families First," "Urgency with Precision," "Relentlessly Resourceful," and "Purpose with Positivity." They value respect, kindness, camaraderie, and a willingness to challenge outdated systems.
- **Benefits**: Competitive compensation with annual performance bonuses; comprehensive health coverage including a $0 deductible PPO and company-funded HSA; generous PTO plus 10 paid holidays; paid parental leave; HSA contributions, optional FSA and commuter benefits; full coverage of 401(k) account fees (no employer match currently); team bonding activities and annual company retreat.
- **Work Environment**: Fast-paced startup environment that values speed without sacrificing quality. The company encourages creativity, resourcefulness, and a "redefine what's possible" attitude.
- **Work Policy**: Not explicitly stated as fully remote; roles are location-specific across operating states (Colorado, Florida, Georgia, Indiana, Massachusetts, New Jersey, Pennsylvania) plus headquarters in San Francisco. Some roles may be hybrid or in-office depending on function.

## Sources
1. [Abby Care Official Website](https://www.abbycare.org/)
2. [Abby Care About Us](https://www.abbycare.org/about-us)
3. [Abby Care Careers](https://www.abbycare.org/careers)
4. [Abby Care LinkedIn](https://www.linkedin.com/company/abbycareorg)
5. [Abby Care Indeed](https://www.indeed.com/cmp/Abby-Care)

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