--- title: 'Backend Engineer (All Levels) at Casap' canonical: 'https://feeny.ai/job/backend-engineer-all-levels-casap-new-york-cee3xf2pcpjr' type: 'job' last_seen: '2026-09-11' --- # Backend Engineer (All Levels) at Casap - **Company:** Casap - **Location:** New York, NY - **Compensation:** $170k–$250k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-05-06 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.gem.com/casap/am9icG9zdDrL_rpYOakR1J8ZYwaCGk4k ## Job description Location This is a hybrid role based out of our San Francisco, CA or New York, NY office. Our team works in-office time on Mondays, Wednesdays, and Fridays. ## What You'll Do - Develop and maintain reliable backend systems, integrating them with credit card, banking, and merchant platforms for comprehensive workflow chargeback management. - Scale and generalize the system for growth, ensuring it is highly configurable and flexible to reduce the time to go live and support a broad range of use cases. - Architect and develop robust architectural patterns for microservices. - Design and implement core frameworks and libraries for various backend services, promoting code reuse and maintainability. - Take ownership of upgrading coding practices, CI/CD pipelines, deployed systems, backend programming languages, and third-party dependencies to enhance system performance and security. - Proactively identify areas for improvement in our platform's infrastructure and systems, implementing optimizations that enhance operational efficiency and product quality. - Own the end-to-end development and deployment of key features, including decision-making around technology stack and system design to ensure optimal implementation. ## What You’ve Done - Minimum of 6+ years of experience in software development, with at least 2 years focused on using Go or Java in production environments. - Demonstrated experience working on platform teams and contributing significantly to system architecture. - Led an end-to-end implementation of a key product feature or re-architecture/upgrading of a key platform service. - Excellent problem-solving skills with a strong understanding of fundamentals, algorithms, data structures, and industry design patterns. - Experience mentoring junior team members and leading project teams as the sole tech lead. - Strong communication skills and ability to work effectively in a collaborative team environment. ## About Casap ## Company Overview - **One-liner**: Casap builds AI agents that automate dispute resolution and fraud management for banks, credit unions, and fintechs. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States (with offices in New York City and Paris) - **Founded**: 2023 - **Founders**: Shanthi Shanmugam (CEO) and Saisi Peter ## Core Business - **Primary industry**: Financial Technology (Fintech) / AI-Powered Dispute & Fraud Automation - **Target customers**: B2B — Banks, credit unions, and fintechs - **Mission statement**: "Reduce first-party fraud, automate disputes, protect the bottom line, and build consumer trust that lasts." ## Products & Services - **Casap Copilot & Collaboration Platform**: An AI-powered platform that fully automates disputes end-to-end. It uses agentic AI to handle claims processing, reduce first-party fraud losses, and ensure compliance with regulations like Reg E, Reg Z, and card-network rules. The platform is designed to automate up to 30% of dispute cases, cutting resolution times from months to days. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Total Funding**: $33.6M (across 4 rounds) - **Funding History**: - Pre-Seed (Feb 2024): $100K — led by Curql - Pre-Seed (Oct 2024): $1.5M — led by Primary Venture Partners - Seed (Oct 2024): $7.0M — led by Lightspeed Venture Partners - Series A (Sep 2025): $25M — led by Emergence Capital (with participation from SoFi and others) - **Notable Investors**: Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi, Curql - **Key Metric**: Headcount of 37 employees (+325% YoY), distributed across 6 countries (US, Brazil, Canada, Kenya, Bangladesh, Algeria) - **Growth Signals**: - Joined the Alkami Technology partner ecosystem (July 2026) as an Elements partner, enabling integration with Alkami's digital banking platform. - Named an Inc. Female Founder 500 honoree (Shanthi Shanmugam). - CEO's background at Robinhood; co-founder's experience at Chime (saved $10M in first year using AI for disputes). ## Competitive Advantages - **Deep domain expertise**: Founders bring firsthand experience from Robinhood and Chime, giving them unique insight into the operational pain points of dispute and fraud management at scale. - **Proven ROI**: Co-founder Saisi Peter's work at Chime demonstrated that AI applied to disputes saved $10M in the first year and that unresolved disputes were the #2 reason for customer churn. - **Agentic AI approach**: Purpose-built AI agents designed specifically for financial institutions, handling high-cost, high-risk functions that are still largely manual. - **Regulatory compliance baked in**: Platform automatically meets Reg E, Reg Z, and card-network obligations, reducing risk for clients. ## Strategic Focus - **Scaling the partner ecosystem**: The Alkami integration is a key channel strategy to reach more banks and credit unions. - **Deepening AI capabilities**: Continuing to build out agentic AI to handle more complex dispute and fraud scenarios autonomously. - **Expanding customer base**: Targeting both traditional financial institutions and digital-first fintechs. ## Why Work Here - **Purpose-driven mission**: The work directly impacts real people — faster dispute resolutions, fewer fraud losses, and consumers who feel heard. The company emphasizes that "what you build here matters." - **Collaborative culture**: "Every voice matters here" — the company values diverse backgrounds and perspectives. - **High bar, fast pace**: The culture is described as "move fast, build right" — a balance of speed and quality for those who want to build something meaningful. - **Remote-friendly with hubs**: Offices in San Francisco (HQ) and New York City, with a distributed workforce across 6 countries. - **Notable perks**: Not explicitly listed, but the engineering culture is a priority — a Founding Engineer/Head of Engineering role exists, and the technical team makes up a significant portion of headcount. - **Active hiring**: Currently posting for 4 roles (Senior/Staff Backend Engineer, Head of Customer Success, Technical Program Manager, Customer Success Manager). ## Sources 1. [casaphq.com](https://www.casaphq.com/about) 2. [linkedin.com](https://linkedin.com/company/casaphq) 3. [cbinsights.com](https://www.cbinsights.com/company/casap) 4. [theorg.com](https://theorg.com/org/casap) 5. [casaphq.com/careers](https://www.casaphq.com/careers/now-hiring) ## Other roles at Casap - [Technical Chief of Staff](https://feeny.ai/job/technical-chief-of-staff-casap-new-york-jxbz7p0ne7yz) — New York, NY - [Founding Product Designer](https://feeny.ai/job/founding-product-designer-casap-new-york-d2s5h3y4bm0m) — New York, NY - [Engineering Leadership](https://feeny.ai/job/engineering-leadership-casap-new-york-qgkx9z3ysmtq) — New York, NY - [Director of Product Marketing](https://feeny.ai/job/director-of-product-marketing-casap-new-york-1z8bhw6xns1r) — New York, NY - [Senior Partnerships Manager](https://feeny.ai/job/senior-partnerships-manager-casap-new-york-vjp74mynvrbr) — New York, NY - [Technical Customer Experience Manager](https://feeny.ai/job/technical-customer-experience-manager-casap-new-york-s3gmj524ad31) — New York, NY - [Senior AE (Director of Strategic Relationships)](https://feeny.ai/job/senior-ae-director-of-strategic-relationships-casap-remote-e03rc48fvtcy) - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-casap-san-francisco-h6bn0831bm60) — San Francisco, CA - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-casap-new-york-kyfpxs9e7v81) — New York, NY