---
title: 'Backend Engineer (B2B - Warsaw) at Fresha'
canonical: 'https://feeny.ai/job/backend-engineer-b2b-warsaw-fresha-warsaw-e437czgh2g9j'
type: 'job'
last_seen: '2026-10-12'
---

# Backend Engineer (B2B - Warsaw) at Fresha

- **Company:** Fresha
- **Location:** Warsaw, Poland
- **Work type:** onsite
- **Posted:** 2025-04-23
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.lever.co/fresha/9fded76b-befe-4206-a6f1-d01f2666b42e

## Job description

Location: Warsaw, Poland — Onsite (4 days on-site) Contract: B2B · 25–40 k PLN net / month + RSUs

The AI-powered OS for beauty, wellness and self-care

Fresha is the operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Marketplace + SaaS platform + Fintech

Fresha is the leading AI operating system trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. Empowering businesses with an all-in-one platform for bookings, point-of-sale, marketing, and more, while connecting consumers to local services.

## Your Impact as a Backend Engineer

At Fresha, we believe AI is a force multiplier for feature delivery, not just a coding assistant. We provide every engineer with top-tier tooling (Claude, GitHub Copilot, Cursor) to strip away technical toil—so you can focus your energy on shipping high-impact product features. We value engineers who know how to leverage these tools to drive momentum within our 6-week cycles, accelerating the journey from concept to code while maintaining the deep technical judgment to verify, secure, and own the final user experience.

Are you ready to make a significant impact in a fast-paced, autonomous environment? We're seeking an exceptional Backend Engineer to join our cross-functional product team in Warsaw.

What You'll Do:

- Collaborate closely with Product, Design, Frontend, Infrastructure, and Mobile engineers to take features from discovery to rollout and beyond.
- Be responsible for features from discovery to observability: technical design, implementation, testing, and rollout.
- Design, build, and maintain efficient, scalable, and reliable Ruby/Elixir code.
- Work with a polyglot stack (Ruby, Elixir, GraphQL, TypeScript, gRPC) and modern messaging systems (Kafka).
- Operate within a Kubernetes-driven environment as we continue moving to a microservice architecture.
- Embrace Domain-Driven Design to build high-quality, impactful products from inception to delivery.

What We're Looking For:

- AI-Augmented Workflow: You have deep experience building and interacting with AI agents, using them to amplify your output to 5x that of manual coding. You are able to integrate agents into our workflow while strictly adhering to our architecture and security standards, taking full accountability for ensuring all generated code meets the quality expectations of a Senior Engineer.
- Experience building and maintaining globally distributed systems.
- Knowledge of event-driven architectures (Kafka).
- ~2+ years of experience in product engineering, developer tools, or infrastructure at scale.
- A pragmatic generalist who thrives on learning new frameworks and tackling complex challenges.
- Familiarity with languages such as Elixir, Ruby, or TypeScript is a plus.

Why Join Fresha?

- Real Impact: Directly influence our product and architecture in a rapidly growing global business.
- Cutting-Edge Tech: Work with modern technologies and contribute to a significant migration to microservices.
- Dynamic Culture: Be part of a team that encourages autonomy and innovation.

Don't meet every requirement? We value passion and potential. Apply today and let's grow together!

Interview Process

- Screen Stage - Video-call with a member from the Talent Team (45-60min)
- 1st Stage - Technical video/In-person interview with the team (90min)
- 2nd Stage - Technical Video/In-person interview with Team (up to 2 hours)
- Final Stage - Video interview with Head of Engineering / VP of Engineering (60min)

We aim to finalise the entire interview process and deliver feedback within 4 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

## About Fresha

## Company Overview
- **One-liner**: Fresha operates the world’s leading marketplace platform for the beauty, wellness, and self-care industry, connecting consumers with local professionals and providing businesses with an all-in-one booking and management software.
- **Entity Type**: Private (Series C)
- **Headquarters**: London, United Kingdom
- **Founded**: 2015
- **Founders**: Not publicly available (company founded in 2015 under Surge Ventures Inc)

## Core Business
- **Primary industry/industries**: Beauty & Wellness Technology, Marketplace Platform, SaaS
- **Target customers**: B2B (salons, barbers, spas, medspas, wellness studios) and B2C (consumers booking self-care services)
- **Mission or purpose statement**: To reshape the global beauty and wellness industry by providing a seamless, all-in-one platform for businesses and consumers.

## Products & Services
- **Fresha Marketplace (Consumer App)**: A mobile and web platform for consumers to discover, book, and pay for beauty and wellness appointments with local professionals.
- **Fresha Business Platform (SaaS)**: An all-in-one business management software for salons, spas, and clinics. Includes appointment scheduling, point-of-sale (POS), client management, marketing automation, loyalty programs, inventory management, and team coordination.
- **Fresha Payments**: Integrated payment processing and financial services for partner businesses.
- **Marketing & Growth Tools**: Automated marketing, SEO tools, and integrations with Instagram, Facebook, and Google to help businesses attract new clients.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: $428M annual revenue (latest estimate); $35 billion+ in gross merchandise volume (GMV) processed to date; 130,000+ partner businesses; 450,000+ professionals; 1 billion+ appointments booked.
- **Notable Investors/Partners**: Raised $52.5M in Series C (December 2021) and additional funding via convertible notes. Specific lead investors not listed in provided data, but prior rounds include seed, Series A, and convertible notes from multiple investors.
- **Growth Signals**: 47.9% headcount growth YoY (+267 people); operates in 120+ countries; offices in 12 locations across 6 countries; strong talent inflow from competitors like Treatwell, Booksy, and Mindbody; 114 active job postings.

## Competitive Advantages
- **Scale & Network Effects**: With 130,000+ businesses and 450,000+ professionals, Fresha has a massive, self-reinforcing marketplace. More consumers attract more businesses, and vice versa.
- **All-in-One Platform**: Combines booking, payments, marketing, and inventory management in a single solution, reducing the need for multiple vendors for salon owners.
- **Global Reach**: Operating in 120+ countries with localized offices in key markets (UK, US, Poland, Australia, UAE, Netherlands, etc.), giving it a truly global footprint.
- **Zero-Commission Model (for businesses)**: Unlike many competitors, Fresha does not charge a commission on bookings, making it highly attractive for small businesses.

## Strategic Focus
- **Global Expansion**: Opening new offices and hiring in emerging markets (Brazil, South Africa, Philippines, Mexico) to capture more of the global beauty and wellness market.
- **Product Development**: Continued investment in engineering, data, and product teams to enhance the platform’s AI, personalization, and automation capabilities.
- **Enterprise & Multi-Location Growth**: Targeting larger salon chains and multi-location businesses with advanced features and dedicated account management.
- **Payments & Financial Services**: Deepening the payments and fintech layer to drive revenue and stickiness.

## Why Work Here
- **Growth & Scale**: Fresha is growing rapidly (47.9% headcount growth YoY) and processes over 1 billion appointments. Employees can have a massive impact on a platform used by millions.
- **Global & Distributed**: With offices in London, Warsaw, New York, Sydney, Dubai, and more, Fresha offers a truly international work environment. The workforce spans 41 countries.
- **Culture**: The company describes itself as "dynamic, disruptive," and focused on getting things done. Values include empathy, imagination, creativity, and commitment.
- **Engineering & Product Focus**: Strong technical teams (138 people in technical roles) working on a world-class product. The CTO and VP of Architecture & Data Engineering are active leaders.
- **Work Policy**: Hybrid/office presence expected at major hubs (London, Warsaw, etc.), with remote flexibility in certain roles. 114 open positions as of the latest data.
- **Employee Sentiment**: Mixed (3.1/5.0 on employer rating). Culture (3.0) and career growth (3.3) are rated slightly higher than work-life balance (2.9), indicating a fast-paced environment.

## Sources
1. [LinkedIn - Fresha Company Page](https://www.linkedin.com/company/heyfresha)
2. [Fresha Careers Page](https://www.fresha.com/careers)
3. [Fresha Official Website](https://www.fresha.com/en-GB)
4. [CB Insights - Fresha Profile](https://www.cbinsights.com/company/shedul)
5. [Fresha Open Positions](https://www.fresha.com/careers/openings)

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- [Customer Success Manager (San Diego)](https://feeny.ai/job/customer-success-manager-san-diego-fresha-san-diego-4mrgrcbxvvq5) — San Diego, CA
- [Customer Success Manager (Vancouver)](https://feeny.ai/job/customer-success-manager-vancouver-fresha-vancouver-djjw3hb0trdw) — Vancouver, Canada
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