--- title: '[Backend, Onsite] Software Engineering Intern at Enterpret' canonical: 'https://feeny.ai/job/backend-onsite-software-engineering-intern-enterpret-bengaluru-vm2fj2238jp0' type: 'job' last_seen: '2026-10-16' --- # [Backend, Onsite] Software Engineering Intern at Enterpret - **Company:** Enterpret - **Location:** Bengaluru, India - **Work type:** onsite - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/7847134003 ## Job description ## About Enterpret At Enterpret, we are building the customer intelligence platform that turns millions of raw, messy pieces of customer feedback into a structured, queryable source of truth, solving complex problems in natural language processing, serverless computing, and real-time analytics by applying first-principle thinking to systems that operate at massive scale. We are AI-native to the core. Our models, pipelines, and infrastructure are designed around AI from the ground up, and our engineers ship these features to production at scale. Our investors are Kleiner Perkins and Sequoia Capital, and a few of our customers are Canva, Notion, and Wispr Flow, among many other customer-centric product orgs. We love working with folks who are resourceful, curious, and take ownership of their work. Our internship program isn't about side projects, it's a launchpad. You'll take on meaningful problems, learn quickly, and directly impact the systems our customers rely on every day. Our engineering culture is built around leveraging and contributing to open-source tools. We aim to build upon and improve state-of-the-art systems in our field of work. Read more about our team, core values, and operating principles - [here](https://www.enterpret.com/careers). ## What You'll Do Our backend team is small but exceptionally strong, so you'll learn fast and get real ownership early, with experienced engineers alongside you the whole way. You'll get to build things from scratch and see how your systems hold up in the real world, with all its messy data, unexpected user behavior, and edge cases. And when something breaks (it happens to all of us), you'll dig in with the team to make it faster and more resilient than before. - Join our system design discussions: sit in on internal design and implementation conversations and contribute your ideas. - Take ideas from concept to production: build real solutions with guidance, not just closing tickets off a backlog. - Develop on serverless architectures using AWS, building scalable backend components that stand up to real-world use. - Help build proof-of-concepts for new backend + AI feature integrations, from model output to real-time inference. - Work closely with the engineers building our AI-native platform and learn how backend architecture supports AI features end to end. What It Takes - Onsite in Bangalore is a must-have: you're able and willing to work from our Bangalore office in person. - Pursuing a degree in Computer Science or Engineering from a Tier 1 college. - Strong programming fundamentals in any modern language. - At least one prior internship in a relevant engineering or backend/AI role. - Genuine interest in distributed systems, serverless computing, and AI-powered product features. - Sharp problem-solving, debugging, and analytical skills, and an eagerness to learn how backend architecture supports AI from model training to real-time inference. - Bonus: open-source contributions or backend/AI project experience. Why Enterpret? - Real Impact: Your code ships to production and reaches features used by companies like Canva and Notion. - Ownership: Real autonomy and ownership of what you build, with support when you need it. - Learn by Doing: Get hands-on with AI, data, and scalable systems that most interns only read about. - Mentorship: Learn directly from engineers who have scaled AI-native systems, plus L&D resources in backend + AI. - Culture: An open, collaborative, builder-first environment where it's safe to experiment, ask questions, and grow. - Rewards: Competitive internship stipend, and a potential Pre-Placement Offer (PPO) based on your performance. ## What We Value At Enterpret, we operate with a deep sense of ownership, we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better. ## Equal Opportunities We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified. ## About Enterpret ## Company Overview - **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue. - **Entity Type**: Private (Series A – $20.8M raised in December 2024) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Arnav S. (Co-founder & CTO) ## Core Business - **Primary industry**: Customer Intelligence / AI-powered analytics - **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava) - **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters. ## Products & Services - **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence. - **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings. - **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners) - **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo. - **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams. ## Competitive Advantages - **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging. - **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion). - **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop. - **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems. ## Strategic Focus - Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises. - Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce). - Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC). - Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution). ## Why Work Here - **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution. - **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility. - **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI. ## Sources 1. [enterpret.com](https://www.enterpret.com/careers) – Careers page 2. [enterpret.com](https://www.enterpret.com/) – Main product page 3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings 4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile 5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In ## Other roles at Enterpret - [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India - [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India - [Member of Technical Staff, Core Product](https://feeny.ai/job/member-of-technical-staff-core-product-enterpret-bengaluru-dvbtdv05frfg) — Bengaluru, India - [Senior Product Manager, Integration Ecosystem](https://feeny.ai/job/senior-product-manager-integration-ecosystem-enterpret-bengaluru-e6ahxw3rg70d) — Bengaluru, India - [Executive Business Partner](https://feeny.ai/job/executive-business-partner-enterpret-new-york-mm3tpxp5dz3c) — New York, NY - [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY - [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-enterpret-new-york-jm35m5v4fkdq) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-new-york-14z7j1qy3747) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-bengaluru-kdrdnny6wk6j) — Bengaluru, India - [Principal Engineer, Core Product](https://feeny.ai/job/principal-engineer-core-product-enterpret-bengaluru-02rk5wd2ywgz) — Bengaluru, India