--- title: 'Backup & Storage Engineer (L2) – Commvault, NetBackup & Veeam at Gruve' canonical: 'https://feeny.ai/job/backup-storage-engineer-l2-commvault-netbackup-veeam-gruve-india-4mp4ezra5v14' type: 'job' last_seen: '2026-11-11' --- # Backup & Storage Engineer (L2) – Commvault, NetBackup & Veeam at Gruve - **Company:** Gruve - **Location:** India - **Work type:** remote - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-11 - **Apply:** https://gruve.ai/careers/?gh_jid=5473986008 ## Job description ## About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary: We are looking for a skilled L2 System Administrator to support enterprise backup and storage infrastructure. The role is responsible for backup administration, storage provisioning, incident resolution, capacity monitoring, backup failure troubleshooting, restore operations and infrastructure availability. The administrator will work closely with L1 operations, L3 SMEs, Server, Database, Virtualization and Application teams to ensure data protection, storage availability and SLA compliance. Key Responsibilities: Backup Operations - Provide L2 support for backup incidents, job failures, alerts and service requests. - Administer and troubleshoot enterprise backup platforms such as Commvault, Veritas NetBackup, Veeam or equivalent tools. - Investigate failed backups, missed schedules, agent issues, connectivity failures and backup performance problems. - Monitor backup job status, success rates, retention compliance and backup capacity. - Execute approved restore and recovery requests for files, virtual machines and supported workloads. - Support backup policy configuration, schedule changes, client onboarding and agent management. - Validate backup completion and coordinate recovery testing and disaster recovery activities. - Escalate complex backup platform issues and data protection risks to L3 SMEs. Storage Operations - Administer and troubleshoot enterprise storage platforms, including SAN, NAS and associated storage infrastructure. - Support storage provisioning, volume allocation, LUN mapping, zoning coordination and filesystem capacity activities as applicable. - Monitor storage utilization, capacity, performance, latency and hardware alerts. - Troubleshoot storage connectivity, path failures, mount issues and capacity-related incidents. - Coordinate with Server, VMware, Database and Network teams for storage-related issues. - Support storage expansion, migration, maintenance and approved configuration changes. - Monitor storage thresholds and identify capacity risks before they affect production services. Operations & Service Management - Resolve incidents and service requests within defined SLAs. - Follow ITIL Incident, Problem, Change and Request Management processes. - Support major incident restoration, root-cause investigations and corrective actions. - Execute approved changes and validate service health after maintenance activities. - Maintain runbooks, operational documentation, incident records and shift handover notes. - Coordinate with L1/L3, Server, VMware, Database, Network, Security and Application teams. - Support backup compliance reporting, capacity reporting and continuous service improvement. - Ensure effective APAC–EMEA–NLAM follow-the-sun handovers. Required Skills & Qualifications: - 3–6 years of experience in enterprise backup administration, storage operations and infrastructure production support - Hands-on experience in enterprise backup and/or storage operations. - Experience with backup platforms such as Commvault, NetBackup, Veeam or equivalent. - Knowledge of backup policies, schedules, retention, backup failures and restore procedures. - Understanding of SAN, NAS, storage provisioning, LUNs, zoning and storage capacity management. - Troubleshooting skills across backup agents, connectivity, storage paths, performance and capacity. - Knowledge of backup validation, recovery procedures and disaster recovery fundamentals. - Experience with enterprise monitoring tools and ServiceNow or equivalent ITSM platforms. - Understanding of ITIL Incident, Problem, Change and Request Management. - Experience in SLA-driven enterprise production operations and 24x7 support. - Ability to analyze logs, document findings and escalate complex issues effectively. Preferred Skills & Qualifications: - Hands-on experience in enterprise backup and/or storage operations. - Experience with backup platforms such as Commvault, NetBackup, Veeam or equivalent. - Knowledge of backup policies, schedules, retention, backup failures and restore procedures. - Understanding of SAN, NAS, storage provisioning, LUNs, zoning and storage capacity management. - Troubleshooting skills across backup agents, connectivity, storage paths, performance and capacity. - Knowledge of backup validation, recovery procedures and disaster recovery fundamentals. - Experience with enterprise monitoring tools and ServiceNow or equivalent ITSM platforms. - Understanding of ITIL Incident, Problem, Change and Request Management. - Experience in SLA-driven enterprise production operations and 24x7 support. - Ability to analyze logs, document findings and escalate complex issues effectively - Vendor certifications in Commvault, Veeam, NetBackup or enterprise storage platforms. - Experience with Dell PowerStore/PowerMax, NetApp, Pure Storage or equivalent technologies. - Knowledge of VMware backup, database backup and application-aware recovery. - Exposure to replication, snapshots, deduplication and immutable backup concepts. - Basic scripting knowledge using PowerShell, Python or Shell. - Experience with backup compliance, capacity forecasting and disaster recovery testing. ## Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. ## About Gruve ## Company Overview - **One-liner**: Gruve provides AI-native cybersecurity, infrastructure, and data services that help enterprises deploy and secure AI at scale. - **Entity Type**: Private (Series A, Seed stage) - **Headquarters**: Redwood City, California, United States - **Founded**: 2024 - **Founders**: Tarun Raisoni (CEO, Co-Founder) ## Core Business - **Industry**: IT Services and IT Consulting; AI Security & Infrastructure - **Target Customers**: Large enterprises (B2B), including those in regulated industries requiring private AI deployment and advanced security operations. - **Mission / Purpose**: Enable scalable, secure, and measurable AI execution in production by delivering an AI-native approach to enterprise services. ## Products & Services - **PulseAI**: A private AI infrastructure platform that enables enterprises to deploy generative AI on-premises, in the cloud, or in hybrid environments – production-ready in under two weeks. (SaaS/infrastructure) - **AI SOC**: An AI-driven Security Operations Center that combines AI detection, automated investigation, and intelligent response to improve security team efficiency and reduce risk. (Managed service/SaaS) - **Digital Forensics & Incident Response**: Structured methodologies for preserving evidence, investigating incidents, and accelerating recovery. (Service) - **Enterprise AI Transformation Services**: Consulting and implementation services including data science, Kubernetes SRE, forward deployment engineering, and AI solution architecture. (Professional services) ## Market Standing - **Valuation**: Not disclosed - **Total Funding**: USD $57.5 million (across Seed and Series A rounds) - **Key Investors**: Mayfield Fund (lead in Series A), Xora Innovation (lead in prior round) - **Notable Acquisitions**: SecurView (July 2024), NetServ (September 2024), Lumos (October 2024) - **Growth Signals**: 120.3% YoY employee growth (from ~134 to 413 employees); operations across 9 countries; featured in Cybersecurity Insiders on AI agent governance. ## Competitive Advantages - **AI-Native Architecture**: Unlike legacy stacks built for static software, Gruve designs for dynamic AI workloads (probabilistic decisions, context retrieval, autonomous actions). - **Speed to Scale**: Claims 500MW+ of distributed edge AI inference capacity and a 30% cost advantage over alternatives. - **Integrated Security & AI**: Combines private AI infrastructure (PulseAI) with an AI-powered SOC, covering the entire lifecycle from deployment to defense. - **Talent & Expertise**: Team draws from top firms (Cisco, IBM, Infosys) and includes deep Kubernetes, data science, and cybersecurity specialists. ## Strategic Focus - **Private AI Deployment**: Helping enterprises keep AI workloads on their own infrastructure to maintain data ownership, governance, and security. - **AI Security Governance**: Developing solutions to govern AI agents as a new attack surface, as highlighted in their recent thought leadership. - **Global Expansion**: Operating in 9 countries (US, India, South Korea, UAE, Singapore, Japan, Saudi Arabia, Germany, Canada) with plans to scale further. - **Partner Ecosystem**: Working closely with hyperscalers (noted VP of Hyperscaler Solutions) and achieving Red Hat advanced tier partner status. ## Why Work Here - **High Growth Environment**: Headcount more than doubled in the past year, offering rapid career progression and the chance to shape a young company. - **Culture of Trust**: Core values include giving trust from day one, constructive feedback, and a championship mindset. - **Global & Remote-Friendly**: Offices in 4 countries (US, India, Singapore, UAE) and remote roles posted; a distributed team with cultural diversity. - **Learning & Impact**: Mentorship programs, opportunities to lead innovative projects in AI and security, and the ability to work on cutting-edge infrastructure. - **Notable Perks**: Focus on career development, knowledge sharing, and a "people-first" approach. ## Sources 1. [gruve.ai – Company homepage](https://gruve.ai/) 2. [gruve.ai – About Us](https://gruve.ai/about-us/) 3. [gruve.ai – Life at Gruve](https://gruve.ai/life-at-gruve/) 4. [linkedin.com/company/gruveai – LinkedIn Company Page](https://www.linkedin.com/company/gruveai) 5. [job-boards.greenhouse.io/gruve – Careers Page](https://job-boards.greenhouse.io/gruve) ## Other roles at Gruve - [Identity & Access Support Analyst (L1) – Active Directory, LDAP & ADFS](https://feeny.ai/job/identity-access-support-analyst-l1-active-directory-ldap-adfs-gruve-india-0ye2c1xj0c12) — India - [Security Operations Analyst (L1) – MS- Defender](https://feeny.ai/job/security-operations-analyst-l1-ms-defender-gruve-india-ynsbs12h8w8v) — India - [Endpoint Operations Analyst (L1) – Intune & SCCM](https://feeny.ai/job/endpoint-operations-analyst-l1-intune-sccm-gruve-india-7t5jxvke67hz) — India - [L1 System Administrator | Windows, VMware & Cloud Operations](https://feeny.ai/job/l1-system-administrator-windows-vmware-cloud-operations-gruve-india-2j0emswr2q06) — India - [Endpoint Security Operations Engineer (L2) – Microsoft Defender](https://feeny.ai/job/endpoint-security-operations-engineer-l2-microsoft-defender-gruve-india-e2qkn15z5hnr) — India - [Identity & Access Operations Engineer (L2) – Active Directory, LDAP & ADFS](https://feeny.ai/job/identity-access-operations-engineer-l2-active-directory-ldap-adfs-gruve-india-tg3gbwqgensx) — India - [Endpoint Management Engineer (L2) – Intune & SCCM/MECM](https://feeny.ai/job/endpoint-management-engineer-l2-intune-sccm-mecm-gruve-india-ystzggvts8d8) — India - [Vulnerability Management & Security Assessment Engineer (L2) – Qualys VMDR](https://feeny.ai/job/vulnerability-management-security-assessment-engineer-l2-qualys-vmdr-gruve-india-ex58qf4xtn7f) — India - [L1 PAM Operations Engineer | Privileged Access Management (PAM) Operations](https://feeny.ai/job/l1-pam-operations-engineer-privileged-access-management-pam-operations-gruve-6bzxs5103x6p) — India - [Director of Human Resources](https://feeny.ai/job/director-of-human-resources-gruve-redwood-city-m1azzpdexmrc) — Redwood City, CA