---
title: 'Behavioral Health Case Manager at Vynca'
canonical: 'https://feeny.ai/job/behavioral-health-case-manager-vynca-santa-ana-ftqs4ttke5vk'
type: 'job'
last_seen: '2026-09-09'
---

# Behavioral Health Case Manager at Vynca

- **Company:** Vynca
- **Location:** Santa Ana, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/vynca/24e4478f-4c2f-4336-a258-a56bac3684dc

## Job description

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

## ABOUT THE JOB

We're seeking an exceptional hybrid Behavioral Health (BH) Case Manager to join our Enhanced Care Management team in Orange County, CA. Under the direction of the ECM Clinical Manager, the BH Case Manager serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. They manage client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. They collaborate and communicate with the client’s caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.

This is a hybrid position that requires traveling throughout the Orange County area up to 5 days per week. Candidates wishing to be considered must reside within 20-miles of the assigned territory due to frequency of travel.

This is a critical role and we're looking to fill it as soon as possible.

## WHAT YOU’LL DO

Hybrid (in-person and remote) care management duties as described below:

- Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
- Oversees the development of the client care plans and goal settings
- Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
- Connect clients to other social services and supports that are needed
- Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
- Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
- Evaluate client’s progress and update SMART goals
- Provide mental health promotion
- Arrange transportation (e.g., ACCESS)
- Complete all documentation, including outcome measures within the timeframes established by the individual care plans
- Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
- Complete monthly reporting to ensure program compliance
- Attend training as assigned

## YOUR EXPERIENCE & QUALIFICATIONS

- Active, unrestricted LCSW, LMFT, or LPCC license in California required
- 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. 2 or more years preferred.
- Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends.
- Working knowledge of government and community resources related to social determinants of health
- Excellent oral and written communication skills
- Positive interpersonal skills required
- Valid driver's license and reliable transportation
- Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
- Bilingual (English/Spanish), highly preferred

Keywords: Care Manager, Case Manager, Social Work, Community Health Worker, Behavioral Health, Housing Navigator, Care Navigator, Care Coordinator, Healthcare

## ADDITIONAL INFORMATION

- The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
- Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
- Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
- Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
- Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
- Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
- Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below:
- Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing.
- Regularly requires working at a computer for an entire shift (with appropriate breaks).
- Regularly requires use of laptop and video-conferencing technology.
- Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less.
- Occasional travel may be required to perform job duties, attend training, or company events.

## About Vynca

## Company Overview
- **One-liner**: Vynca provides home-based palliative care, care navigation, and serious illness management software to help people with life-limiting illnesses spend more quality days at home.
- **Entity Type**: Private (Series C-II)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2013
- **Founders**: Ryan Van Wert, M.D. (Co-founder)

## Core Business
- Primary industry/industries: Healthcare (Palliative Care, Serious Illness Management, Advance Care Planning)
- Target customers: B2B — Health plans (payers), healthcare providers, and directly to patients with serious, life-limiting illnesses.
- Mission or purpose statement: "To support people living with life-limiting illness through clinical expertise, intelligent technology, and flexible care delivery — ensuring patients and families receive exactly what they need, when and where they need it." [vyncacare.com](https://www.vyncacare.com/about)

## Products & Services
- **Specialty Palliative Care**: Home-based and virtual interdisciplinary care (physicians, nurse practitioners, RNs, social workers, chaplains) focusing on symptom and pain management, emotional and spiritual support. [vyncacare.com](https://www.vyncacare.com/)
- **Advance Care Planning Software**: A platform enabling patients and clinicians to document, store, and share care preferences (e.g., advance directives) to align decisions and avoid unnecessary interventions. [vyncacare.com](https://www.vyncacare.com/)
- **Serious Illness Management Software**: Predictive analytics and care orchestration tools that surface insights to prompt early interventions for patients with complex, life-limiting conditions. [vyncacare.com](https://www.vyncacare.com/)
- **Care Navigation / Enhanced Care Management (ECM)**: Hands-on support to help patients overcome social and practical barriers to care, such as housing, food access, and transportation. [vyncacare.com](https://www.vyncacare.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of $51.45M (Series C-II, last raised ~1 year ago as of mid-2025). [cbinsights.com](https://www.cbinsights.com/company/vynca)
- **Notable Investors/Partners**: Specific investor names not listed in provided sources, but the company has raised Series C-II funding and is backed by venture capital.
- **Growth Signals**: Acquired ReSolutionCare (a Northern California palliative care practice) in 2021. Expanded palliative care services to Oregon, Washington, Utah, and Idaho in 2022. Reports average monthly savings of $1,700–$3,400 per patient. [vyncacare.com](https://www.vyncacare.com/about) | [cbinsights.com](https://www.cbinsights.com/company/vynca)

## Competitive Advantages
- **Integrated Model**: Unique combination of home-based clinical care delivery, care navigation, and proprietary software (advance care planning + predictive analytics) — creating a unified platform for serious illness management. [vyncacare.com](https://www.vyncacare.com/)
- **Proactive, Data-Driven Care**: Uses technology to "quietly observe behavior and data to surface insights and direct prompt interventions," reducing avoidable hospitalizations. [cbinsights.com](https://www.cbinsights.com/company/vynca)
- **Focus on Earlier Intervention**: Differentiates by showing up "earlier" than traditional hospice, serving patients with life-limiting illnesses who are not yet hospice-eligible. [vyncacare.com](https://www.vyncacare.com/)

## Strategic Focus
- **Geographic Expansion**: Currently operating in California, Oregon, Washington, Utah, and Idaho; likely continuing to expand service areas.
- **Deepening Payer Relationships**: Growing partnerships with health plans (e.g., Medi-Cal) to manage total cost of care for high-need, high-cost populations.
- **Technology-Enabled Care**: Continuing to build out the software platform for predictive insights and care orchestration to scale the clinical model efficiently. [vyncacare.com](https://www.vyncacare.com/about)

## Why Work Here
- **Mission-Driven Work**: Employees directly help people with serious illnesses live with more comfort, dignity, and quality at home. [vyncacare.com](https://www.vyncacare.com/careers)
- **Culture Values**: Emphasizes Compassion, Integrity, Excellence, and Curiosity. [vyncacare.com](https://www.vyncacare.com/careers)
- **Benefits**: Includes multiple medical plans, 401(k) with company match, paid time off (vacation, sick, flex time), tuition reimbursement, and wellness benefits (mental health, financial well-being). [vyncacare.com](https://www.vyncacare.com/careers)
- **Work Environment**: Hybrid care delivery model (in-person and virtual) for clinical staff; office headquarters in San Mateo, CA. Non-clinical roles may offer flexibility.
- **Growth Opportunities**: A growing company with recent expansion and funding, offering roles from clinical (Nurse Practitioners, RNs, Social Workers) to leadership and technology positions. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/vynca)

## Sources
1. [vyncacare.com](https://www.vyncacare.com/)
2. [vyncacare.com - About](https://www.vyncacare.com/about)
3. [vyncacare.com - Careers](https://www.vyncacare.com/careers)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/vynca)
5. [cbinsights.com](https://www.cbinsights.com/company/vynca)

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