---
title: 'Behavioral Health Coach at Brightline'
canonical: 'https://feeny.ai/job/behavioral-health-coach-brightline-remote-an9q6q1e9fec'
type: 'job'
last_seen: '2026-11-09'
---

# Behavioral Health Coach at Brightline

- **Company:** Brightline
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.ashbyhq.com/hellobrightline/32ffe245-003f-4a4d-8a89-de7df427d428

## Job description

Brightline is redefining what pediatric behavioral health care looks like for families across the country, and we're looking for the warm, skilled Behavioral Health Coach who will bring that vision to life from anywhere in the U.S. This is a fully remote coaching role for someone who loves helping kids, teens, and caregivers build skills that make everyday life at home easier. You’ll deliver 1:1 coaching by video and chat, help families find the right support within Brightline, and partner closely with our therapists and psychiatric providers. Coaches teach skills and support families alongside our clinical team, and we don’t provide supervision toward clinical licensure.

Location & schedule: Open to candidates in any U.S. state. Coaches work one of two fixed shifts: 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time.

## Why This Role

One in five kids has a behavioral health condition, yet up to 80% get little or no help. Our coaches are often a family’s first real connection to Brightline, and the steady support that helps new skills stick at home. You’ll work from thoughtfully designed programs and digital tools built to take busywork off your plate, so your time goes where it matters most: with families. You’ll also help shape the workshops, classes, and content that reach families beyond 1:1 care.

## Responsibilities

Coaching & Care Delivery

- Deliver 1:1 coaching to caregivers, children, and teens through video sessions and asynchronous chat, using Brightline’s structured, evidence-based programs
- Teach practical skills that build coping strategies and reduce challenging behaviors, and help families set and track SMART goals
- Provide timely chat support between sessions and document every member interaction accurately and on time

Care Team Partnership

- Serve as the liaison between families in clinical care and their therapy and psychiatry providers
- Help families explore content in the Brightline app and connect them to the right level of care when they’re ready
- Recognize and escalate safety concerns following Brightline protocols, including mandated reporting requirements

Family Education & Program Development

- Partner with teams across Brightline to develop and lead workshops, group classes, and new educational content
- Share what you’re hearing from families to help improve our programs and tools

## Requirements

- Master’s degree in psychology or a related field (or expected completion within the next 12 months)
- NBC-HWC, ICF, or NCHEC certification, plus at least 5 years of relevant experience, including direct service in a behavioral health setting
- At least 1 year of experience in a behavioral health setting and experience with child- and family-focused CBT, motivational interviewing, and SMART goal setting
- At least 1 year of formal or informal experience working with children, youth, or families (required for both pathways)
- Open to and skilled at working with families from diverse backgrounds and perspectives
- Eager to keep building skills in evidence-based behavior change, and open to giving and receiving feedback
- Excellent written and verbal skills, with a gift for explaining complex topics in age-appropriate, easy-to-understand ways
- Detail-oriented, organized, and independent, with a warm, compassionate, nonjudgmental style
- Quick to learn new technology and steady in a fast-growing, evolving environment
- Available to work a fixed shift of 11:00 a.m.–7:00 p.m. or 12:00 p.m.–8:00 p.m. Pacific Time
- A private, quiet workspace and reliable high-speed internet so you can hold confidential video sessions
- Preferred experience in digital health coaching

## Benefits, Perks & Stipends

We invest in our people with a comprehensive benefits package designed to support your health, your family, and your life outside of work:

- Health coverage: Medical, Dental, and Vision insurance, plus Long-Term Disability, Life Insurance, a Flexible Spending Account, and a 401(k)
- Time to recharge: 12 Company Holidays, Floating Holidays, and Paid Time Off plus a company-wide Holiday Shutdown between Christmas and New Year's, so you can truly unplug knowing your teammates are offline too
- Growing your family: Parental Leave to be present for what matters most
- Perks & stipends: Health and Wellness Stipend, Home Office Reimbursement, License Maintenance Reimbursement, Commuter Benefits, and Professional Development Reimbursement to support how and where you do your best work

At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. Depending on the position, total compensation packages are dynamically structured and may include a combination of cash salary, equity, benefits, wellbeing, and professional opportunity. Compensation for this role varies based on geographic location and market data. Final compensation will be determined by factors including location, skills, experience, and internal equity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range is $50,000 to $65,000.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

- building a future where all families can access inclusive, high-quality care
- creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive
- systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems
- ensuring that every employee, candidate, client, and family we serve is valued and respected

## About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors - in alignment with our [standards of care](https://www.brightline.com/about-us/clinical-careers/). Founded in 2019, Brightline has delivered care to tens of thousands of families with [industry-leading results](http://brightline.com/employers). We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.

## About Brightline

## Company Overview
- **One-liner**: Brightline delivers virtual and in-person behavioral and mental health care for children, teens, and their families, combining clinical expertise with technology.
- **Entity Type**: Private (Funded: Series C)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2019
- **Founders**: Naomi Allen

## Core Business
- Primary industry/industries: Pediatric & Family Mental Health Care, Digital Health
- Target customers: Families with children and teens up to age 18, employers, health plans (B2C and B2B)
- Mission or purpose statement: "We transform the lives of kids, teens and families by delivering mental health care that works — powered by people and amplified by technology." [hellobrightline.com](https://www.hellobrightline.com/about-us/our-culture/)

## Products & Services
- **Brightline (Core Offering)**: An award-winning therapy and psychiatry practice offering diagnostic evaluation, individual therapy, psychiatry, medication management, and psychological testing. Services are delivered both virtually and in-person (clinics in NY) to treat conditions like anxiety, OCD, ADHD, and disruptive behaviors. [linkedin.com](https://www.linkedin.com/company/hellobrightline)
- **BrightLife Kids (CalHOPE Program)**: Launched in 2024 in partnership with the state of California. Provides free, online behavioral health coaching, tools, and resources to hundreds of thousands of California families and kids up to age 12. [linkedin.com](https://www.linkedin.com/company/hellobrightline)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of **$212.0M** (Annual Revenue estimated at $5.2M) [linkedin.com](https://www.linkedin.com/company/hellobrightline)
- **Notable Investors/Partners**: Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, Oak HC/FT, Threshold, Silicon Valley Bank. [linkedin.com](https://www.linkedin.com/company/hellobrightline)
- **Growth Signals**: Headcount has grown **+18.2% year-over-year** to 142 employees. The launch of the BrightLife Kids program with California represents a major public-sector partnership. The company has won numerous awards including "Best Overall Mental Health Solution" (2025) and "Entrepreneur of the Year, Bay Area" (2024). [hellobrightline.com](https://www.hellobrightline.com/about-us/)

## Competitive Advantages
- **Specialized Focus**: Entirely dedicated to pediatric and family mental health (kids, teens, and parents), differentiating them from general mental health platforms.
- **Integrated Care Model**: Combines in-person clinics with a robust virtual platform and coaching, creating a continuum of care.
- **Strong Institutional Backing**: Backed by major healthcare systems (Boston Children’s, Northwell) and top-tier VCs (Google Ventures, KKR), providing credibility and strategic partnerships.
- **Public Sector Win**: The California BrightLife Kids partnership demonstrates the ability to scale and operate at a state-wide level.

## Strategic Focus
- **Scaling Access**: Expanding their reach through large-scale partnerships with health plans and state governments (e.g., California).
- **Clinical Excellence**: Continuing to invest in evidence-based care and hiring top clinical talent.
- **Tech-Enabled Delivery**: Using their digital platform to manage care, provide resources, and support parents, making care more accessible and efficient.

## Why Work Here
- **Mission-Driven Work**: Employees are directly contributing to solving the pediatric mental health crisis, a deeply meaningful and impactful mission.
- **Culture & Values**: The company emphasizes a culture built on **Intentional Kindness**, **Impactful Bravery**, **Active Curiosity**, and **Purposeful Grit**. They are committed to Diversity, Equity, Inclusion, and Belonging. [hellobrightline.com](https://www.hellobrightline.com/about-us/our-culture/)
- **Work Environment**: Offers a mix of remote, hybrid, and on-site roles depending on the position (e.g., clinical roles in NY are often hybrid/on-site, while other roles may be remote).
- **Perks**: Includes a mental health & wellness stipend and a supportive corporate culture focused on employee well-being. [hellobrightline.com](https://www.hellobrightline.com/about-us/careers/)
- **Growth Trajectory**: As a well-funded growth-stage company with a strong headcount increase, there are opportunities for career advancement.

## Sources
1. [hellobrightline.com - About Us](https://www.hellobrightline.com/about-us/)
2. [hellobrightline.com - Our Culture](https://www.hellobrightline.com/about-us/our-culture/)
3. [hellobrightline.com - Careers](https://www.hellobrightline.com/about-us/careers/)
4. [linkedin.com - Brightline Company Page](https://www.linkedin.com/company/hellobrightline)

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