---
title: 'Behavioral Health Program Manager at Telligen'
canonical: 'https://feeny.ai/job/behavioral-health-program-manager-telligen-oak-brook-rgf3kx72r991'
type: 'job'
last_seen: '2026-10-14'
---

# Behavioral Health Program Manager at Telligen

- **Company:** Telligen
- **Location:** Oak Brook, IL
- **Compensation:** $93k–$115k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/telligen/d583d94e-0449-4ea2-ab74-6e331790daaf

## Job description

As the Behavioral Health Program Manager, you will support the development, implementation, and continuous improvement of behavioral health services across assigned programs. You will partner with clinical, operational, and community stakeholders to enhance access to care, care coordination, transition planning, community-based services, and member outcomes. Serving as a behavioral health subject matter expert, you will provide guidance on complex member needs, behavioral health service delivery, provider network effectiveness, and integration of behavioral and physical health services. You will also help identify service gaps, address barriers to care, support quality improvement initiatives, and ensure compliance with program goals, contractual requirements, and performance objectives.

The Illinois Tailored Care Management Program helps individuals with complex health and social needs transition from nursing facilities and Specialized Mental Health Rehabilitation Facilities (SMHRFs) to community-based living. Through person-centered care management and coordinated support services, the program empowers members to live more independently and thrive in their communities.

What You'll Do:

- Collaborates and/or manages projects with team members and other health care professionals to develop, implement and complete quality improvement and special project or corrective action initiatives
- This may include technical writing and coordinating/developing materials to fund, promote and support the initiatives
- Serves as liaison with internal and external customers to ensure projects, plans and/or products are completed satisfactorily
- Oversees network of specialized support services that provide targeted expertise and essential services for effective transitions into community settings
- Serves as a representative of the Company at external client meetings
- Promotes company expertise and QI solutions to prospective clients
- Partners with team members and internal/external customers as necessary, to determine and evaluate methods to encourage participation in the quality improvement and/or special project initiatives
- Maintains positive relationships with internal and external clients to ensure continued participation
- Monitors project expenses to ensure alignment with budget
- Performs miscellaneous duties as assigned

Required Skills and Experience:

- Bachelor’s degree in behavioral health, social work, psychology, counseling, nursing, healthcare administration, public health, or a related field
- Current Illinois clinical license (e.g., LCSW, LCPC, RN, Psychologist, or similar)
- 5+ years of experience in behavioral health, care management, social services, population health, or a related field
- Leadership experience managing behavioral health programs, clinical initiatives, teams, or cross-functional projects
- Ability to travel up to 50% locally and overnight

Preferred Skills and Experience:

- Master’s degree in behavioral health, healthcare, or related discipline
- Certified Case Manager (CCM), Certified Professional in Healthcare Quality (CPHQ), or comparable healthcare quality/behavioral health certification
- Experience supporting individuals with serious mental illness (SMI), substance use disorders (SUD), or other complex behavioral health needs
- Experience with Medicaid, managed care, behavioral health programs, care management, or transitions of care
- Experience supporting transitions from institutional or higher-acuity settings to community-based services
- Experience with quality improvement, performance metrics, utilization management, or contractual performance requirements
- Knowledge of behavioral health regulatory requirements, clinical risk identification, and escalation processes
- Bilingual English/Spanish skills are a plus

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

Benefits: A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.

We’re on a mission to transform lives and economies by improving health.

Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success. Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are. Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives. Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen! Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.

While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate. Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.com

## About Telligen

## Company Overview
- **One-liner**: Telligen is a population health management company that combines clinical, analytical, and technical expertise to improve health outcomes for federal and state programs, health plans, employers, and unions.
- **Entity Type**: Private (100% employee-owned via ESOP)
- **Headquarters**: West Des Moines, Iowa, United States
- **Founded**: 1972 (originally founded as the Iowa Foundation for Medical Care by Dr. John Sunderbruch)
- **Founders**: Dr. John Sunderbruch

## Core Business
- Primary industry/industries: Healthcare – Population Health Management, Health IT, Data Analytics, Care Coordination
- Target customers: B2B/G – Federal and state government programs (Medicaid, Medicare), health plans, employers, unions, and other healthcare stakeholders
- Mission or purpose statement: Help millions of people live their healthiest lives by improving health outcomes nationwide through proven health solutions and healthcare expertise.

## Products & Services
For each major offering:
- **Federal Health Solutions**: Consulting and technology services to help federal clients navigate new payment and delivery models, rural health transformation, and drug pricing programs; focus on operational efficiency, provider burden reduction, and interoperability. (Type: Service + Technology)
- **State & Health Plan Solutions**: Data analytics, care coordination, quality improvement, and population health management for state Medicaid programs and commercial health plans. (Type: Service + Technology)
- **Employer & Union Solutions**: Wellness and engagement programs (via acquired Total Well-Being), health risk management, and cost containment solutions. (Type: Service + SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private, employee-owned)
- **Key Metric**: Annual Revenue estimated at $54 million (as of 2026, per LinkedIn); Total Funding – not applicable (bootstrapped growth, employee-owned)
- **Notable Investors/Partners**: 100% employee-owned; no external venture capital. Partners include federal agencies, state governments, and health plans.
- **Growth Signals**: Headcount growth of 5.7% YoY (418 employees); expanded capabilities through acquisitions of Total Well-Being and Colorado Foundation for Medical Care assets; active hiring for senior technical roles emphasizing an AI-first mindset.

## Competitive Advantages
- **Employee Ownership**: 100% employee-owned (ESOP) – employee-owners drive the business and share in its success, fostering long-term commitment and alignment with mission.
- **50+ Year Track Record**: Over five decades of experience in healthcare quality improvement and population health management.
- **Deep Clinical + Technical Expertise**: Combines clinical knowledge with data analytics, GIS mapping, and modern software engineering to turn data into actionable health outcomes.
- **Independent & Mission-Driven**: Not tied to third-party ownership or private equity, allowing focus on sustainable, long-term growth.

## Strategic Focus
- **AI-First Mindset**: Actively integrating AI-assisted development tools (e.g., Claude Code, GitHub Copilot) and championing AI across the organization.
- **Modernization of Technology**: Investing in cloud platforms (AWS), microservices, APIs, CI/CD, and DevSecOps to modernize Medicaid and healthcare information systems.
- **Interoperability & Data Sharing**: Reducing provider burden and enabling seamless data exchange for federal and state clients.
- **Growth Through Partnerships**: Leveraging contract vehicles to expand federal and state business while maintaining independent ownership.

## Why Work Here
- **Culture & Ownership**: As a 100% employee-owned company, every team member has a stake in the success and is encouraged to take ownership. Mission-driven focus on improving healthcare outcomes.
- **Work Environment**: Hybrid policy – many roles (e.g., Senior Technical Delivery Lead) require at least 3 days per week in the West Des Moines or Chicago office. Emphasis on work/life balance.
- **Notable Perks & Benefits**: Employee Stock Ownership Plan (ESOP), paid parental leave, tuition reimbursement, volunteer time off, professional development, free health & well-being programs, and 100% company-paid life & disability insurance.
- **Engineering Culture**: Focus on modern engineering practices, AI-assisted development, and continuous improvement. Senior individual contributor roles provide technical leadership without direct people management. The company uses AI tools to enhance initial screening but all applications are reviewed by a human recruitment team.

## Sources
1. [Telligen About Us](https://www.telligen.com/about-us/)
2. [Telligen Careers](https://www.careers.telligen.com/)
3. [LinkedIn Company Profile](https://linkedin.com/company/telligen)
4. [Telligen Senior Technical Delivery Lead Job Posting](https://jobs.lever.co/telligen/01c49859-1d1e-4821-88e8-1e298052b962)
5. [Telligen Federal Solutions](https://www.telligen.com/client-solutions/federal/)

## Other roles at Telligen

- [Care Manager](https://feeny.ai/job/care-manager-telligen-cook-county-m7cv78w8yfc0) — Cook County, IL
- [Transition Support Coordinator](https://feeny.ai/job/transition-support-coordinator-telligen-cook-county-7zs4241y6en1) — Cook County, IL
- [Community Liaison / Resource Navigator](https://feeny.ai/job/community-liaison-resource-navigator-telligen-oak-brook-kywhephkwxne) — Oak Brook, IL
- [Infrastructure Administrator](https://feeny.ai/job/infrastructure-administrator-telligen-west-des-moines-ybcwbnvf2zh9) — West Des Moines, IA
- [Project Assistant](https://feeny.ai/job/project-assistant-telligen-west-des-moines-nwq3fz5wbwjm) — West Des Moines, IA
- [Client Service Specialist](https://feeny.ai/job/client-service-specialist-telligen-west-des-moines-tzjy9ppdee7p) — West Des Moines, IA
- [Housing and Transportation Program Manager](https://feeny.ai/job/housing-and-transportation-program-manager-telligen-oak-brook-fpy6qx3z955t) — Oak Brook, IL
- [Care Manager Trainer](https://feeny.ai/job/care-manager-trainer-telligen-oak-brook-yh8ty3gk1y1s) — Oak Brook, IL
- [Project Manager](https://feeny.ai/job/project-manager-telligen-oak-brook-8k8ztx6b30a6) — Oak Brook, IL
- [Care Manager Supervisor](https://feeny.ai/job/care-manager-supervisor-telligen-oak-brook-s2de40xsr1jx) — Oak Brook, IL