---
title: 'Benefits Specialist at Arrive Logistics'
canonical: 'https://feeny.ai/job/benefits-specialist-arrive-logistics-austin-kz2rcv6yq5as'
type: 'job'
last_seen: '2026-09-12'
---

# Benefits Specialist at Arrive Logistics

- **Company:** Arrive Logistics
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-01-09
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/arrivelogistics/961f1bf0-7cf7-475d-82da-ed37d5fd85ff

## Job description

## Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want Our explosive growth is your opportunity to start or accelerate your career in a high-impact, Benefits Specialist role on our Benefits team.  We’re looking for candidates willing to go above and beyond to deliver the results, service and experience that we pride ourselves on at Arrive, so you’ll thrive in this position if you’re a strong communicator , analytics and detail oriented!

## What You'll Do

- Administers Arrive’s employee benefits programs, including medical, dental, vision, life insurance, supplemental programs, wellness initiatives, and the 401(k) plan.
- Handles all types of employment leave of absence (FMLA, Medical, USERRA, workers comp, STD, ADA, etc.) from start-to-finish. Serve as the primary contact to relay our policies, provide clear pay expectations, and create a positive experience between employee and manager.
- Responsible for all aspects of various benefits program management including daily administration, monthly self-bill invoices, funding timeliness, reporting, auditing and corrections, and a focus on continuous improvement in the employee experience, while remaining compliant.
- Responsible for Workday reporting, business processes, SOP creation and testing in new build outs within the system, partnering closely with HRIS.
- Resolves employee questions by interpreting benefit policies and procedures, while providing best in class employee experience with timely responses and implementing new efficient processes as needed.
- Manages PTO policies, with oversight of the benefits manager, as well as answering employee and manager questions regarding PTO, wellness, and holidays.
- Assists in coordinating the enrollment process for new hires, life events, and open enrollment periods, including the accuracy of enrollments and changes, explaining plan options, assisting with selections, creating and delivering communication materials, and setting up on-site employee meetings and educational webinars.
- Ownership of understanding our employee population in all departments to improve our team’s communication in order to help our employees better understand our benefits offerings.
- Facilitates and provides education to new hires during the onboarding process.
- Ownership of general system upkeep, including collaborating with the HRIS team on Workday setups and testing, auditing of external systems, accurate data entry across all systems, manual uploads as needed, weekly vendor file integrations, and troubleshooting and correcting any errors.
- Responds to benefits inquiries from managers and employees on plan provisions, eligibility, benefits enrollments, status changes and other general inquiries, with a focus on employee experience and timeliness of responses.
- Partners closely with Mexico generalists to answer benefits questions and prepare onboarding materials as needed, as well as be the main point of contact for our Canada and Expat employees, with oversight from the benefits manager.
- Research as needed to ensure compliance across all benefits programs and policies to applicable federal and state laws, including ERISA, COBRA, and ACA. Partner with the Benefits Manager to implement changes as needed to remain compliant.
- Partners with our benefits broker and benefits manager to complete non-discrimination testing annually.
- Partners with our benefits broker and benefits manager to keep our employee and candidate facing benefits portals up-to-date with employee experience at top of mind.
- Partners with our HR Operations team to ensure that every process is documented, kept up-to-date, and stored in a central location. Implements SOP updates to improve efficiency as needed. Responsible for training on our SOPs for colleagues as needed.
- Brings ideas to the table to implement on-site benefits at each of our locations, partnering with HR Generalists and local leadership to execute on-site, while maintaining a consistent employee experience across our offices.
- Manages all on-site benefits programs at our Austin HQ.
- Oversees our gym memberships across all locations.
- Organization and storage of PHI & PII while maintaining HIPAA compliance.

## Qualifications

- Bachelor’s degree in Human Resources or related field of study.
- 2+ years of experience in HR benefits administration.
- Strong understanding of employee benefits laws and regulations.
- Excellent communication and interpersonal skills and the ability to explain complex benefits information to employees.
- Strong analytical skills and ability to interpret and analyze data.
- Detail orientated with the ability to manage multiple tasks and deadlines.
- Updates job knowledge by participating in educational opportunities and webinars, and reading professional publications.
- Ability to conduct themselves with a high level of discretion.
- Proficient with Workday and Microsoft Office Suite or similar software.

The Perks of Working With Us

- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.

## Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

## About Arrive Logistics

## Company Overview
- **One-liner**: Arrive Logistics is a technology-enabled freight brokerage providing multimodal shipping solutions and capacity management for shippers and carriers across North America.
- **Entity Type**: Private (venture/private-equity backed; total funding ~$335M)
- **Headquarters**: Austin, Texas, USA (7701 Metropolis Dr., Building 15, Austin, TX 78744)
- **Founded**: 2014
- **Founders**: Matt Pyatt (CEO & Co-Founder) and Eric Dunigan (President & Co-Founder)

## Core Business
- **Primary industry**: Transportation / Logistics / Supply Chain / Freight Brokerage
- **Target customers**: B2B; enterprise shippers and vetted carriers across North America (1.5M shippers, 500K carriers, 20K brokers in the market)
- **Mission/purpose**: "We Deliver, So You Can" — delivering an unparalleled freight experience through relationships, technology, and a skilled workforce. They describe their model as "Powered by Tech, Delivered by People."

## Products & Services
- **Freight Brokerage / Multimodal Capacity Solutions**: Truckload and other freight shipping services connecting shippers with vetted carriers, including dedicated lanes, open deck solutions, and specialized freight (e.g., Arrive Fresh).
- **Carrier Services**: A carrier portal for shipment tracking, accounting/payment support, and compliance assistance (including safety rating and insurance verification).
- **Market Intelligence & Freight Forecast**: Internal and industry data analysis with monthly market updates and quarterly rate forecasts to help customers navigate the freight market.
- **Technology / Platform**: Proprietary technology suite tailored to shippers and carriers, supporting a "copilot model" that blends automation and human expertise.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Annual revenue reported at ~$810.7M by LinkedIn company data (private company estimate, not independently confirmed); total funding $335M.
- **Notable Investors/Partners**: ATL Partners (led $300M Private Equity round, 2021), Lead Edge Capital (led Series A $10M and Series B $25M).
- **Growth Signals**:
  - North America's 4th-largest truckload brokerage, moving 7,700+ loads daily.
  - ~1,780–2,000 employees across 6 countries and 10+ locations, including Austin, San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto.
  - 5,500 customers and 10,000 core carriers in its network.
  - Recognized for service excellence by 50+ enterprise shippers in the trailing 36 months.
  - Active hiring: 68 open positions listed at time of research (though job posting trend shows monthly -8.1% and quarterly -11.7%).

## Competitive Advantages
- **Scale and market position**: Top-4 North American truckload brokerage with high daily volume and broad carrier/customer network.
- **Copilot model**: Combines advanced technology with a large, skilled workforce, enabling high-touch service at scale.
- **Market intelligence**: Proprietary data and freight market forecasting gives customers actionable insights and a strategic edge.
- **Talent development**: Strong emphasis on L&D, mentorship, ERGs, and internal mobility—positioning the company to retain and grow its workforce.
- **Relationship-driven reputation**: Focus on customer obsession and long-term carrier/shipper trust, validated by external service awards.

## Strategic Focus
- **Multimodal expansion**: Growing capacity solutions beyond truckload to serve more shipping modes.
- **Technology investment**: Continued development of proprietary tools for shippers and carriers, with a focus on data-driven decision-making.
- **People and talent**: Scaling the workforce while investing in training, mentorship, and development programs.
- **Market intelligence leadership**: Publishing data, forecasts, and market updates to cement its position as a knowledge leader in logistics.
- **Operational excellence**: Relentless focus on service quality, safety, and fraud prevention across its network.

## Why Work Here
- **Career growth**: Extensive L&D programming, continued education, an elite mentorship program, and structured training/development classes.
- **Culture & community**: Employee Resource Groups, strong relationship-building culture, and a "world-class collaborative team" that supports paying it forward.
- **Locations**: Multiple offices across Austin (HQ), San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto—offering geographic flexibility and cross-border collaboration.
- **Award-winning environment**: Recognized as one of the fastest-growing transportation and technology companies in the US.
- **Candidate experience**: Structured interview process with clear recruiting practices (verified via @arrivelogistics.com email domain).
- **Employee feedback caveat**: Out of 939 LinkedIn reviews, the overall employer rating is 3.2/5, with compensation at 3.1, culture at 3.2, career opportunities at 2.9, but work-life balance at 2.4. Job seekers should weigh the demanding logistics environment against the growth and development upside.

## Sources
1. [arrivelogistics.com](https://www.arrivelogistics.com/careers/)
2. [arrivelogistics.com](https://www.arrivelogistics.com/)
3. [arrivelogistics.com](https://www.arrivelogistics.com/about/)
4. [jobs.lever.co](https://jobs.lever.co/arrivelogistics)
5. [linkedin.com](https://www.linkedin.com/company/arrive-logistics)

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