--- title: 'Bilingual Graphic Designer (English, Mandarin) at Chowbus' canonical: 'https://feeny.ai/job/bilingual-graphic-designer-english-mandarin-chowbus-united-states-dk16ktfma06n' type: 'job' last_seen: '2026-10-12' --- # Bilingual Graphic Designer (English, Mandarin) at Chowbus - **Company:** Chowbus - **Location:** United States - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-12 - **Apply:** https://job-boards.greenhouse.io/chowbus/jobs/8014742003 ## Job description Chowbus is a leading AI-powered restaurant technology SaaS platform with deep roots in the North American market. We support thousands of restaurants of every size across the U.S. and Canada, with technology solutions spanning POS, AI, and digital tools that help restaurants run more efficiently and grow their business. We compete with companies like Toast, Square, Clover, and Menusifu. Our Marketing team plays a direct role in that growth. We are looking for a bilingual Graphic Designer (English and Mandarin) to create the visuals that help Chowbus grow. You'll design ads, sales materials, social content, and product education assets for restaurant owners across the U.S. and Canada. You'll report to the VP of Marketing and work closely with fellow Marketing team members, Sales colleagues, and Product specialists to keep every asset clear, consistent, and on brand. This is a remote position open to candidates based in the United States. ## What You’ll Do Demand Generation & Digital Design - Design paid social, LinkedIn, Google Display, and retargeting ads that drive restaurant owners to book a Chowbus demo. - Create landing page, website, and email graphics, working with the Digital Marketing Manager and Marketing Campaigns Manager. - Produce ad sizes and creative variations for A/B testing, and use performance data to improve future designs. - Use AI design tools to speed up concepts, resizing, and variations while keeping quality high. Sales, Event & Print Materials - Design sales decks, one-pagers, brochures, and case study layouts that help Sales explain Chowbus's value clearly. - Create trade show booths, banners, signage, and other materials for industry events and community activations. - Prepare print-ready files and work with outside printers and vendors to deliver on time and on budget. - Maintain a library of up-to-date sales and marketing templates for the Sales and Customer Success teams. Bilingual & Product Education Content - Design English and Chinese content for social channels, including WeChat, Xiaohongshu (RedNote), LinkedIn, Instagram, and Facebook. - Edit short-form videos in English and Chinese for social channels, paid ads, and product feature launches. - Make sure Chinese typography, layout, and copy read naturally and follow brand standards, not as direct translations. - Turn complex POS features into clear infographics, feature guides, and short visual explainers for busy restaurant operators. - Design newsletter, feature launch, and in-product assets with the Product Marketing Manager to drive customer adoption and upsell. Brand & Design Systems - Apply the Chowbus brand guidelines across all channels, and review work from other teams for brand consistency. - Build and maintain our design system, templates, and asset library so other teams can create on-brand work faster. - Design employer brand and recruiting materials that show Chowbus as a great place to work. - Manage design requests from several teams, set clear timelines, and keep stakeholders updated on progress. ## What You’ll Need - 4 to 6 years of experience in graphic design, ideally at a B2B SaaS company, tech company, or creative agency. - A strong portfolio that shows digital ads, social media content, print collateral, and presentation design. - Expert skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma. - Motion graphics or video editing skills (After Effects, Premiere Pro, or similar). - Strong skills in layout, typography, color, and visual hierarchy. - Experience working within brand guidelines and building reusable templates. - Required: Professional or fluent proficiency in Mandarin Chinese and English, both written and spoken. Most of our team and many of our restaurant partners communicate in Mandarin, and you will design content for both English and Chinese audiences. - Bachelor's degree in Graphic Design, Visual Communication, or a related field, or equivalent work experience. ## Preferred Qualifications - Experience designing for Chinese social platforms such as WeChat or Xiaohongshu (RedNote). - Experience in restaurant technology, POS, payments, or another B2B SaaS company. - Experience with Webflow, Salesforce, or similar web and email tools. - Photography or photo art direction skills. ## What We Offer - Competitive compensation package - Medical, dental, and vision insurance - 401(k) - 100% employer-paid Short-Term Disability (STD) - 100% employer-paid Life Insurance - 100% employer-paid AD&D Insurance - Company holidays - Birthday off - Paid Parental Leave - Flexible Paid Time Off (PTO) - Employee Assistance Program (EAP) Base Salary Range: $70,000 – $95,000 (final offer depends on experience and qualifications). This role may also be eligible for a performance bonus. ## About Chowbus ## Company Overview - **One-liner**: Chowbus is a full-stack technology platform providing AI-powered POS, SaaS, and business services for culturally rooted independent restaurants across North America. - **Entity Type**: Private (Series E, raised $81M in March 2026) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2016 - **Founders**: Linxin Wen, Suyu Zhang ## Core Business - **Primary industries**: Restaurant technology, Point of Sale (POS), SaaS, AI-driven restaurant services - **Target customers**: Independent, culturally rooted restaurants (Asian cuisine, fast-casual, full-service) – B2B, primarily SMB to mid-market - **Mission/purpose**: “Empowering restaurants with the tools to thrive — whether you’re serving sushi, Korean BBQ, dim sum, boba tea, or pho. We’re more than a POS provider. We’re a partner in growth, innovation, and cultural pride.” [chowbus.com/about-us](https://www.chowbus.com/about-us) ## Products & Services - **POS Stand**: Full-featured countertop POS running on iOS Apple devices with offline mode and real-time cloud sync. - **Handheld POS**: Mobile ordering and payment device for tableside service. - **Tablet Ordering**: Self-service ordering via tablets for dine-in customers. - **Kiosk Ordering**: Self-service kiosks for quick-service and fast-casual settings. - **Kitchen Display System (KDS)**: Digital screen for kitchen order management. - **Delivery Integration**: Unified management of third-party delivery orders (DoorDash, Uber Eats, etc.) alongside in-house delivery. - **AI Digital Ads**: AI-driven marketing platform for targeted ad campaigns. - **Automated Accounting & Supply Chain Optimization**: Tools to reduce overhead and manage inventory (part of upcoming service expansion). - **Insurance & Services**: Planned expansion into business services beyond software. ## Market Standing - **Valuation**: Not disclosed - **Key Metrics**: - $120+ million Annual Recurring Revenue (ARR) as of September 2025 (9x growth over four years) [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus) - ~$4 billion annualized processed transaction volume across all 50 U.S. states and Canada - Total funding raised: $209M (including $81M Series E in March 2026) [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – note: some sources list $203.32M (conflicting reports) - **Notable Investors**: Prysm Capital (lead), Left Lane Capital (lead), Dutchess, Fika, Avid Bank; 22 total investors per PitchBook - **Growth Signals**: - Expanded from delivery-only to full SaaS/POS platform in 2022; sold delivery business to Fantuan in January 2024 to focus on tech. - Hosted 2026 Summer Launch Event and Summit Forum (“Welcome to the AI Digital Worker Era”) in May 2026 at the NRA Show. - Plans international expansion into Canada and deeper AI service offerings. ## Competitive Advantages - **Vertical focus**: Deep specialization in culturally rooted restaurants (especially Asian cuisine), a $240B market segment that is often underserved by generic POS systems. - **Full-stack integration**: POS, online ordering, delivery aggregation, marketing, and accounting on a single platform – eliminates need for multiple vendors. - **AI-first approach**: AI Digital Ads and upcoming AI tools for supply chain, accounting, and marketing give independent restaurants capabilities previously available only to large chains. - **Reliability**: iOS-powered Apple hardware with offline mode ensures uptime even during internet outages. - **Real-time cloud sync**: All data syncs instantly across devices, enabling remote management from anywhere. ## Strategic Focus - **Expand AI-driven tools**: Build next-generation AI platform for marketing, automated accounting, supply chain optimization. - **Move beyond SaaS into services**: Offer comprehensive business services (marketing, accounting, supply ordering, insurance) where restaurant operators spend significantly more than on software alone. - **International growth**: Enter Canada while deepening support in the U.S. - **Continue serving independent restaurants**: Maintain focus on culturally rooted operators, a core market representing ~16% of the U.S. restaurant industry. ## Why Work Here - **Culture**: Mission-driven company that values cultural pride, innovation, and community. Founded by international students who experienced the pain points they now solve. - **Growth trajectory**: Rapidly scaling from $120M ARR with 9x growth in four years; employees have opportunity to shape AI products in a high-impact market. - **Team size**: ~190 employees (per PitchBook) – still at a stage where individual contributions can have outsized impact. - **Work environment**: Headquarters in Chicago (224 S. Michigan Ave). Remote/hybrid policy is not publicly specified; check the careers page on Greenhouse for specific role details. - **Notable perks**: Involvement in industry events (NRA Show, Summer Launch), exposure to cutting-edge AI development in a real-world vertical. ## Sources 1. [chowbus.com](https://www.chowbus.com/) – Product overview, press release details 2. [chowbus.com/about-us](https://www.chowbus.com/about-us) – Mission, founding story, why restaurants choose Chowbus 3. [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – Funding history, total raised, investors, competitors 4. [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus) – Company history, ARR, transaction volume, acquisition of delivery business 5. [pitchbook.com/profiles/company/182630-89](https://pitchbook.com/profiles/company/182630-89) – Employee count, valuation status, primary industry, office address ## Other roles at Chowbus - [Bilingual Product Manager (Mandarin, English)](https://feeny.ai/job/bilingual-product-manager-mandarin-english-chowbus-united-states-mzh3sdhy3e9c) — United States - [Sales Manager_Vancouver, Canada (Cantonese required)](https://feeny.ai/job/sales-manager-vancouver-canada-cantonese-required-chowbus-vancouver-ztt2s41frkys) — Vancouver, Canada - [Sales Manager_Arlington, TX](https://feeny.ai/job/sales-manager-arlington-tx-chowbus-arlington-texas-vf31ef5s0b1s) — Arlington Texas, United States - [Sales Manager_Fort Worth, TX](https://feeny.ai/job/sales-manager-fort-worth-tx-chowbus-fort-worth-texas-nkt1cfb4my6v) — Fort Worth Texas, United States - [Tax Manager — SALT, Provision & International](https://feeny.ai/job/tax-manager-salt-provision-international-chowbus-chicago-3y60ja1snh1t) — Chicago, IL - [Bilingual Product Marketing Manager (Mandarin, English)](https://feeny.ai/job/bilingual-product-marketing-manager-mandarin-english-chowbus-united-states-48v37h528z3f) — United States - [Bilingual Marketing Campaigns Manager (Mandarin, English)](https://feeny.ai/job/bilingual-marketing-campaigns-manager-mandarin-english-chowbus-united-states-nvgatj724pp1) — United States - [Bilingual Digital Marketing Manager(Mandarin, English)](https://feeny.ai/job/bilingual-digital-marketing-manager-mandarin-english-chowbus-united-states-0shqahc5c34v) — United States - [Technical Associate_Mandarin Speaking](https://feeny.ai/job/technical-associate-mandarin-speaking-chowbus-seattle-xjvc9sjc5bgj) — Seattle, WA - [Director of Revenue Strategy & Operations](https://feeny.ai/job/director-of-revenue-strategy-operations-chowbus-united-states-4gzk98374492) — United States