---
title: 'Bilingual Health Center Associate at Planned Parenthood Southeast, Inc.'
canonical: 'https://feeny.ai/job/bilingual-health-center-associate-planned-parenthood-southeast-inc-east-atlanta-y57bzd3sky3w'
type: 'job'
last_seen: '2026-09-09'
---

# Bilingual Health Center Associate at Planned Parenthood Southeast, Inc.

- **Company:** Planned Parenthood Southeast, Inc.
- **Location:** East Atlanta, GA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-23
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/ppse/7d39bc91-285c-4fd2-8f6d-7225904e4036

## Job description

Job Title:  Bilingual Health Center Associate I Location: Lawrenceville / East Atlanta Reports To: Health Center Manager FLSA Status:  Full-time,Non-exempt Salary: $21 -$23 per hour

Planned Parenthood Southeast seeks a compassionate and dependable Bilingual Health Center Associate I to join our Atlanta healthcare team. In this role, you will support patients throughout their health center experience—from check-in and registration to patient intake, clinical assistance, laboratory services, education, and checkout. You will communicate with patients in both English and Spanish, helping ensure they receive clear information and respectful, culturally responsive care. The ideal candidate is comfortable working in a fast-paced healthcare environment, pays close attention to detail, and is committed to providing inclusive and nonjudgmental sexual and reproductive healthcare.

## QUALIFICATION REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate effectively with multiple audiences. Ability to work independently and as a team member. Ability to prioritize and manage numerous projects simultaneously. Self-motivated, with ability to work with little direct supervision. Excellent written and verbal communication skills. Accuracy and attention to detail essential. Professional appearance and attitude. Availability to work flexible hours, including weekends and evenings as required. Reliable means of transportation for onsite and off-site work. If using a personal vehicle to drive for work purposes, a valid GA driver license and current auto insurance in compliance with the minimum requirements of GA vehicle code are required.

## EDUCATION AND/OR EXPERIENCE:

At least two years of healthcare experience. Experience using an electronic health record system. Fluency in English and Spanish, including the ability to explain healthcare information clearly in both languages. Strong communication, customer-service, and organizational skills. Ability to remain calm and professional in stressful situations. Ability to manage multiple priorities in a fast-paced environment. Commitment to compassionate, inclusive, and nonjudgmental patient care. Ability to support patients receiving objective information about all pregnancy options, including abortion, adoption, and parenting.

## Preferred Qualifications

Experience in abortion care and family planning. Certification as a Medical Assistant , Surgical Technologist, or Licensed Practical Nurse.

Essential Duties and Responsibilities

- Welcome patients and provide professional, friendly service in English and Spanish.

- Complete patient registration, check-in, data entry, payment collection, and checkout.

- Assist patients with forms and explain health center processes.

- Maintain accurate information in the electronic health record and patient-tracking systems.

- Provide patient education and counseling within the scope of the position.

- Review medical histories and prepare patients for visits, examinations, and procedures.

- Obtain and document vital signs.

- Assist clinicians during examinations and procedures.

- Prepare and perform allowable laboratory tests and complete laboratory requisitions.

- Document laboratory results and maintain required logs and quality-control records.

- Prepare, clean, disinfect, and restock exam rooms, procedure rooms, and laboratory areas.

- Clean, disinfect, and sterilize instruments and equipment according to established protocols.

- Support patient flow and communicate delays or operational concerns to the healthcare team.

- Protect patient privacy and maintain confidentiality.

- Assist in other areas of the health center and provide coverage at other locations when needed.

Physical Requirements

This position requires the ability to sit or stand for extended periods, move throughout a clinical environment, and lift up to 20 pounds. Occasional travel to other PPSE locations, meetings, trainings, or conferences may be required. Reasonable accommodations may be provided to qualified individuals with disabilities.

Languages Spoken

English required, Bilingual preferred (English/Spanish)

## Benefits Available

We offer medical, dental and vision insurance, a 401(k) with employer match, paid time off, 13 paid holidays and one paid floating holiday, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, and voluntary disability insurance.

## About Planned Parenthood Southeast, Inc.

## Company Overview
- **One-liner**: Planned Parenthood Southeast (PPSE) is a nonprofit healthcare provider and advocacy organization delivering reproductive health services, sex education, and policy advocacy across Georgia, Alabama, and Mississippi.
- **Entity Type**: Private, Nonprofit (501(c)(3))
- **Headquarters**: Atlanta, Georgia, United States
- **Founded**: 2010 (formed from the merger of affiliates founded in 1930 in Alabama and 1964 in Georgia)
- **Founders**: Not publicly available (evolved from legacy Planned Parenthood affiliates)

## Core Business
- **Primary industry**: Healthcare Services / Nonprofit Advocacy
- **Target customers**: B2C — individuals seeking reproductive healthcare, including contraception, STI testing/treatment, cancer screenings, abortion care, and sex education. Serves low-income, uninsured, and Spanish-speaking populations.
- **Mission**: To provide comprehensive reproductive and complementary healthcare services in settings that preserve the essential privacy and rights of each individual; to advocate for public policies guaranteeing these rights; to provide educational programs on human sexuality; and to participate in research supporting the advancement of reproductive health care [guidestar.org](https://www.guidestar.org/profile/58-6045874).

## Products & Services
All services are delivered through in-person health centers and telehealth:
- **In-Person Health Center Services**: Well-person exams, contraception (pills, IUDs, implants, injectables, emergency contraception), STI testing and treatment, pregnancy testing, cancer screenings (Pap smears, breast exams), abortion care, and vasectomies.
- **Telehealth Services (Family Planning)**: Direct-to-patient virtual visits for contraceptive counseling, birth control prescriptions, and follow-up care. In FY25, PPSE provided 1,512 direct-to-patient family planning telehealth visits and 973 abortion follow-up telehealth appointments [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf).
- **Sex Education & Outreach**: Comprehensive, medically accurate sex education programming delivered in-person and virtually. Reached 6,307 participants in FY25 through educational programming, outreach, and training.
- **Advocacy & Policy**: Lobbying, coalition building, and grassroots mobilization to defeat anti-abortion legislation and advance reproductive rights. In FY25, PPSE’s advocacy team helped defeat 16 anti-abortion bills across three states.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit). Total revenue for FY25: **$15.3 million** [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf).
- **Key Metric**: FY25 Net Surplus of $676,000; 100 days of cash on hand; $2 million in available financial assets.
- **Notable Investors/Partners**: Funding from Planned Parenthood Federation of America, grants, contributions ($10.8M in FY25), and patient service revenue ($3.9M). Key partnerships include Democratic Party of Georgia, Planned Parenthood of Florida, and CDC Foundation (talent sources) [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
- **Growth Signals**: 
  - Expanded telehealth services in FY25, increasing virtual care access across Alabama and Georgia.
  - Active job postings grew 50% month-over-month, 500% quarter-over-quarter, and 500% year-over-year, signaling rapid hiring [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
  - Headcount declined 16.4% YoY to 28 employees, but hiring is accelerating with 12 open positions.
  - Defeated 16 anti-abortion bills in 2025, demonstrating strong advocacy presence.

## Competitive Advantages
- **Trusted Brand & Network**: Operates under the nationally recognized Planned Parenthood brand with deep community roots across three states (7 health centers).
- **Integrated Care Model**: Combines in-person and telehealth services, reaching patients where they are geographically and digitally. Navigation teams assist with scheduling, insurance, and financial support.
- **Mission-Driven Workforce**: Attracts employees passionate about reproductive rights and health equity, resulting in high dedication despite modest compensation.
- **Political & Advocacy Muscle**: Active lobbying and grassroots engagement allow PPSE to proactively shape the regulatory environment, not just react to it.

## Strategic Focus
- **Telehealth Expansion**: Scaling direct-to-patient virtual visits to overcome geographic barriers, especially in restrictive states like Alabama and Georgia.
- **Patient Access & Navigation**: Investing in care coordination — helping patients understand insurance, access financial support, and reduce cost barriers.
- **Advocacy & Policy Protection**: Mobilizing to defend reproductive rights across Alabama, Georgia, and Mississippi, particularly in a challenging legislative climate.
- **Financial Sustainability**: Maintaining strong liquidity (100 days cash on hand) and a net surplus to ensure long-term mission stability.

## Why Work Here
- **Mission-Driven Culture**: Employees are motivated by the organization’s commitment to reproductive freedom and health equity. “We are a trusted health care provider, an informed educator, a passionate advocate, and a global partner” [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
- **Diverse Roles**: Opportunities range from direct patient care (Registered Nurses, Ultrasound Technicians, Lead Clinicians, Staff Physicians) to operations and advocacy (Finance & Systems Analyst, Director of Patient Access & Flow Optimization, IT Field Technician).
- **Bilingual Focus**: Many roles seek Spanish-speaking candidates, reflecting commitment to serving immigrant communities.
- **Active Hiring Surge**: 12 active job postings with 500% YoY growth in openings, indicating expansion and investment in new talent.
- **Work Environment**: Blend of health center (in-person) and remote-eligible roles; telehealth roles may offer flexibility.
- **Perks & Culture**: Comprehensive benefits typical of nonprofit healthcare organizations; emphasis on professional growth, patient-centered care, and coalition building. Notable perks mentioned for specific roles (Bilingual Patient Access Center Associate, Associate Medical Director) include health insurance, paid time off, and retirement plans (details vary by role).
- **Location**: Headquarters in Atlanta with health centers across Georgia, Alabama, and Mississippi.

## Sources
1. [guidestar.org](https://www.guidestar.org/profile/58-6045874)
2. [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast)
3. [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf)
4. [charitynavigator.org](https://www.charitynavigator.org/ein/586045874)
5. [jobs.lever.co](https://jobs.lever.co/ppse)

## Other roles at Planned Parenthood Southeast, Inc.

- [Registered Nurse](https://feeny.ai/job/registered-nurse-planned-parenthood-southeast-inc-atlanta-76gqk6p1tv06) — Atlanta, GA
- [Bilingual Health Center Associate](https://feeny.ai/job/bilingual-health-center-associate-planned-parenthood-southeast-inc-gwinnett-1q2h90z4z730) — Gwinnett/lawrenceville, GA
- [Facilities Maintenance Technician](https://feeny.ai/job/facilities-maintenance-technician-planned-parenthood-southeast-inc-atlanta-tyv7pd0qswb1) — Atlanta, GA
- [Patient Access Center Associate](https://feeny.ai/job/patient-access-center-associate-planned-parenthood-southeast-inc-atlanta-xs7w5nm35vjm) — Atlanta, GA
- [Bilingual Patient Access Associate](https://feeny.ai/job/bilingual-patient-access-associate-planned-parenthood-southeast-inc-atlanta-g0e4hzpm59hz) — Atlanta, GA
- [Sr. Manager for Institutional Giving](https://feeny.ai/job/sr-manager-for-institutional-giving-planned-parenthood-southeast-inc-atlanta-gn62wme2z4g3) — Atlanta, GA
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- [Security Specialist](https://feeny.ai/job/security-specialist-planned-parenthood-southeast-inc-atlanta-aapxd4y7dc6a) — Atlanta, GA
- [Centralized Follow-Up Registered Nurse](https://feeny.ai/job/centralized-follow-up-registered-nurse-planned-parenthood-southeast-inc-atlanta-zn30vfwxzwcw) — Atlanta, GA