---
title: 'Bilingual Product Manager (Mandarin, English) at Chowbus'
canonical: 'https://feeny.ai/job/bilingual-product-manager-mandarin-english-chowbus-united-states-mzh3sdhy3e9c'
type: 'job'
last_seen: '2026-10-12'
---

# Bilingual Product Manager (Mandarin, English) at Chowbus

- **Company:** Chowbus
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-12
- **Apply:** https://job-boards.greenhouse.io/chowbus/jobs/8010029003

## Job description

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.

We are looking for a Bilingual Product Manager to own Chowbus Go, the mobile app companion to Chowbus POS. Chowbus Go is the app that restaurant owners and managers use to monitor business performance, receive alerts when something needs attention, and take action from anywhere. You'll own Chowbus Go end to end — strategy, roadmap, and delivery — and be the product team's presence in the US market, close to our merchants, sales, and customer success teams. Over time, you'll also take on our integrations with external systems (inventory, reservations, reviews) and help turn them into a repeatable platform.

This is a remote position open to candidates based in the United States. Occasional visits to merchant locations and extended hours may be required depending on business needs.

## What You'll Focus On

- Own the Chowbus Go roadmap and priorities, with engagement (DAU/WAU, weekly active restaurants) as your north star.
- Drive the full product development lifecycle for Chowbus Go, from discovery and requirements through design, build, launch, and iteration.
- Lead a cross-functional team of engineers, designers, and QA in China to plan, build, and ship high-quality releases, in close alignment with peer product managers.
- Define success metrics and instrumentation for the product, and use adoption, retention, and efficiency data to inform prioritization and product decisions.
- Build a standing feedback loop with US sales, customer success, and onboarding; visit restaurants to see how owners actually run their businesses.
- Over time, own integrations with third-party systems: scope, API-level design with partner engineering teams, launch, and the standards and documentation that make the next integration faster.

## What You Bring

- 5+ years of product management experience in B2B SaaS
- Have owned a customer-facing management product end to end — a merchant portal, admin app, or customer dashboard — from definition through launch and iteration; mobile experience is a plus
- Data-driven: you define adoption and retention metrics, get them instrumented, and let them decide what ships next
- Technical fluency with APIs and system integrations, with the ability to collaborate effectively with internal and partner engineering teams
- Fluent in Mandarin and English, written and spoken, and able to collaborate effectively across time zones with teams in the US and China
- Bachelor's degree in Computer Science, Information Systems, or a related field

## Preferred Qualifications

- Experience in restaurant or retail SaaS, or with POS products
- You've built or grown an open platform, partner API program, or integration marketplace
- Familiarity with the Asian restaurant community in North America

## What We Offer

- Competitive compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance
- 100% employer-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)

The salary for this role is $100,000–$120,000, depending on experience.

## About Chowbus

## Company Overview
- **One-liner**: Chowbus is a full-stack technology platform providing AI-powered POS, SaaS, and business services for culturally rooted independent restaurants across North America.
- **Entity Type**: Private (Series E, raised $81M in March 2026)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2016
- **Founders**: Linxin Wen, Suyu Zhang

## Core Business
- **Primary industries**: Restaurant technology, Point of Sale (POS), SaaS, AI-driven restaurant services
- **Target customers**: Independent, culturally rooted restaurants (Asian cuisine, fast-casual, full-service) – B2B, primarily SMB to mid-market
- **Mission/purpose**: “Empowering restaurants with the tools to thrive — whether you’re serving sushi, Korean BBQ, dim sum, boba tea, or pho. We’re more than a POS provider. We’re a partner in growth, innovation, and cultural pride.” [chowbus.com/about-us](https://www.chowbus.com/about-us)

## Products & Services
- **POS Stand**: Full-featured countertop POS running on iOS Apple devices with offline mode and real-time cloud sync.
- **Handheld POS**: Mobile ordering and payment device for tableside service.
- **Tablet Ordering**: Self-service ordering via tablets for dine-in customers.
- **Kiosk Ordering**: Self-service kiosks for quick-service and fast-casual settings.
- **Kitchen Display System (KDS)**: Digital screen for kitchen order management.
- **Delivery Integration**: Unified management of third-party delivery orders (DoorDash, Uber Eats, etc.) alongside in-house delivery.
- **AI Digital Ads**: AI-driven marketing platform for targeted ad campaigns.
- **Automated Accounting & Supply Chain Optimization**: Tools to reduce overhead and manage inventory (part of upcoming service expansion).
- **Insurance & Services**: Planned expansion into business services beyond software.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics**: 
  - $120+ million Annual Recurring Revenue (ARR) as of September 2025 (9x growth over four years) [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus)
  - ~$4 billion annualized processed transaction volume across all 50 U.S. states and Canada
  - Total funding raised: $209M (including $81M Series E in March 2026) [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – note: some sources list $203.32M (conflicting reports)
- **Notable Investors**: Prysm Capital (lead), Left Lane Capital (lead), Dutchess, Fika, Avid Bank; 22 total investors per PitchBook
- **Growth Signals**: 
  - Expanded from delivery-only to full SaaS/POS platform in 2022; sold delivery business to Fantuan in January 2024 to focus on tech.
  - Hosted 2026 Summer Launch Event and Summit Forum (“Welcome to the AI Digital Worker Era”) in May 2026 at the NRA Show.
  - Plans international expansion into Canada and deeper AI service offerings.

## Competitive Advantages
- **Vertical focus**: Deep specialization in culturally rooted restaurants (especially Asian cuisine), a $240B market segment that is often underserved by generic POS systems.
- **Full-stack integration**: POS, online ordering, delivery aggregation, marketing, and accounting on a single platform – eliminates need for multiple vendors.
- **AI-first approach**: AI Digital Ads and upcoming AI tools for supply chain, accounting, and marketing give independent restaurants capabilities previously available only to large chains.
- **Reliability**: iOS-powered Apple hardware with offline mode ensures uptime even during internet outages.
- **Real-time cloud sync**: All data syncs instantly across devices, enabling remote management from anywhere.

## Strategic Focus
- **Expand AI-driven tools**: Build next-generation AI platform for marketing, automated accounting, supply chain optimization.
- **Move beyond SaaS into services**: Offer comprehensive business services (marketing, accounting, supply ordering, insurance) where restaurant operators spend significantly more than on software alone.
- **International growth**: Enter Canada while deepening support in the U.S.
- **Continue serving independent restaurants**: Maintain focus on culturally rooted operators, a core market representing ~16% of the U.S. restaurant industry.

## Why Work Here
- **Culture**: Mission-driven company that values cultural pride, innovation, and community. Founded by international students who experienced the pain points they now solve.
- **Growth trajectory**: Rapidly scaling from $120M ARR with 9x growth in four years; employees have opportunity to shape AI products in a high-impact market.
- **Team size**: ~190 employees (per PitchBook) – still at a stage where individual contributions can have outsized impact.
- **Work environment**: Headquarters in Chicago (224 S. Michigan Ave). Remote/hybrid policy is not publicly specified; check the careers page on Greenhouse for specific role details.
- **Notable perks**: Involvement in industry events (NRA Show, Summer Launch), exposure to cutting-edge AI development in a real-world vertical.

## Sources
1. [chowbus.com](https://www.chowbus.com/) – Product overview, press release details
2. [chowbus.com/about-us](https://www.chowbus.com/about-us) – Mission, founding story, why restaurants choose Chowbus
3. [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – Funding history, total raised, investors, competitors
4. [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus) – Company history, ARR, transaction volume, acquisition of delivery business
5. [pitchbook.com/profiles/company/182630-89](https://pitchbook.com/profiles/company/182630-89) – Employee count, valuation status, primary industry, office address

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