--- title: 'Billing Analyst at Suki' canonical: 'https://feeny.ai/job/billing-analyst-suki-bengaluru-b280xz53znrb' type: 'job' last_seen: '2026-09-16' --- # Billing Analyst at Suki - **Company:** Suki - **Location:** Bengaluru, India - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-16 - **Apply:** https://www.suki.ai/open-positions?gh_jid=7995558003 ## Job description What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break thing ## About the Role This revenue operations role owns the systems of record behind every customer contract — from the moment it's signed through every pricing addendum that follows. This role keeps Salesforce and Chargebee accurate and in sync: filing contracts, standing up revenue schedules, creating and updating licenses, and executing pricing changes. It partners closely with Finance, Customer Success and Sales and works hand-in-hand with the CSAM, who owns the client relationship, to ensure continuity among all systems. ## Key Responsibilities Account Management and System Administration - Align with Sales Operations on newly signed contracts and amendments to ensure accurate billing. Own billing-detail data entry and handle upfront outreach on all billing matters. - Create Chargebee accounts for new contracts and update customer data when necessary. Work closely with the CSAM team to ensure accurate license creation and invoicing in Chargebee. - Issue credit memos, void invoices, and update invoicing structure of Chargebee invoices. Collaborate with the CSAM team to understand the invoicing needs of customers and problem solve to find solutions to these needs. - Perform quarterly audits to ensure that customer user information across Suki, Salesforce and Chargebee are the same. - Respond to customer inquiries regarding payment methods, user management, invoice reconciliation etc. - Update license pricing in SFDC and Chargebee for live or conversion-pending licenses whenever a signed addendum changes pricing - Partner with accounting to assist in month end collection process for SMB and Group accounts Cross-Functional Coordination - Coordinate with Sales, Customer Success, Finance and Support to keep onboarding moving without gaps. - Act as the systems-of-record owner for Salesforce and Chargebee data tied to contracts, licenses, and pricing, so the CSAM and Finance can trust what's in the system. Tools & Systems Salesforce (SFDC) · Chargebee · Gainsight ## Qualifications - 1–3 years in sales operations or CS/revenue operations at a B2B SaaS company. - Hands-on Salesforce administration experience; comfortable building and editing revenue schedules. - Experience with a subscription billing platform (e.g., Chargebee, Zuora). - Meticulous and detail-oriented — this role is the accuracy check behind every contract and pricing change. - Comfortable coordinating across Finance, Support, and Customer Success to keep multi-step processes moving. Tell me more about Suki - On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . - Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. - Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. - Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. - Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our[users](https://resources.suki.ai/case-studies-user-stories/suki-customer-video-dr-dodd) says about how Suki has helped his practice. - Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values. ## About Suki ## Company Overview - **One-liner**: Suki delivers an AI-powered ambient clinical intelligence platform that automates documentation, coding, and clinical reasoning for healthcare providers. - **Entity Type**: Private (Series C, $165M total funding) - **Headquarters**: Redwood City, California, United States - **Founded**: 2017 - **Founders**: Punit Soni (CEO) ## Core Business - **Primary industry**: Healthcare IT / Ambient Clinical Intelligence / AI-powered medical documentation - **Target customers**: B2B – health systems, physician practices, and healthtech partners (Enterprise, SMB, solo practices) - **Mission**: To create ambient intelligence that assists clinicians, so they can focus on what matters most – their patients. ## Products & Services - **[Suki for Clinicians](https://www.suki.ai/)**: An all-in-one AI assistant that covers ambient documentation, assisted revenue cycle management (coding and billing), and clinical reasoning (Q&A, insights). Works across desktop and mobile (iOS/Android) for 100+ specialties. Integrates deeply with Epic, Oracle Health, athenahealth, and MEDITECH. - **[Suki for Partners](https://www.suki.ai/)**: A developer toolkit (API/SDK) that allows healthtech companies to embed Suki’s AI capabilities directly into their own applications. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metrics**: - Annual Revenue: $20M (LinkedIn estimate, 2025) - Total Funding: $165M (6 rounds) - Employees: 275 (+31.5% YoY growth) - Customers: 400+ leading healthcare systems and partners - **Notable Investors & Partners**: March Capital (led Series C), Venrock, Flare Capital Partners, First Round Capital. EHR partners include Epic, Oracle Health, athenahealth, MEDITECH. - **Growth Signals**: Named one of TIME’s Top HealthTech Companies of 2025; operates in 5 countries (US, India, Germany, Slovakia, Kenya); headcount grew by 99 people YoY; deep EHR integrations provide a strong data advantage. ## Competitive Advantages - **Deep EHR integrations**: Suki’s real-time, bidirectional integrations with the four dominant EHRs (Epic, Oracle Health, athenahealth, MEDITECH) make it the most embedded ambient AI solution, reducing friction for clinicians. - **AI-native architecture**: Built specifically for healthcare AI, not a repurposed general-purpose assistant, allowing rapid innovation and personalized experiences. - **Enterprise-grade security**: SOC 2 Type 2 certified, HIPAA compliant, and designed for scalability across the largest health systems. - **End-to-end workflow**: Single platform combining documentation, coding, clinical reasoning, and Q&A – not just transcription. ## Strategic Focus - **Current priorities**: Deepening EHR interoperability, expanding the partner ecosystem (developer toolkit), and adding more clinical reasoning capabilities. Focus on reducing clinician burnout and improving revenue cycle outcomes. - **Growth direction**: Scaling from 400+ health systems to broader adoption, leveraging data strength from integrations to improve AI accuracy, and international expansion (already in 5 countries). ## Why Work Here - **Culture & values**: “Be a team of champions,” “Deliver quickly, but think long term,” “Always be learning,” “Every pixel is in the service of the clinician.” Emphasis on accountability, work/life balance, and continuous learning. - **Engineering & innovation**: Cutting-edge voice and language AI applied to real-world healthcare; small, agile teams with big ambitions; tangible impact on thousands of clinicians and millions of patient interactions. - **Remote/hybrid policy**: Hybrid presence with vibrant office culture in Redwood City (daily meals and snacks). Also has offices in India and other countries. - **Perks & benefits**: - Competitive salary + company equity - Flexible time off - Medical, dental, vision insurance + FSA/HSA - 12-week parental leave - Visa and Green card support - Tech and wellness stipends - Pet insurance - Sabbatical after 4 years of employment - Annual company onsite gathering - **Open roles** (as of July 2025): Product Marketing Manager, Head of Product Operations, Product Manager II, Staff ML Engineer, Senior Engineering Manager, Staff Backend Engineer, Software Architect, Senior Software Engineer (AI), and more. ## Sources 1. [suki.ai](https://www.suki.ai/) – Company homepage, product descriptions, and enterprise capabilities 2. [suki.ai/about](https://www.suki.ai/about/) – Mission, leadership team, and values 3. [suki.ai/careers](https://www.suki.ai/careers/) – Perks, benefits, and culture 4. [linkedin.com/company/sukihq](https://www.linkedin.com/company/sukihq) – Employee count, funding, revenue, locations, and open positions ## Other roles at Suki - [Product Manager, Growth](https://feeny.ai/job/product-manager-growth-suki-redwood-city-fjzx78xa4hhx) — Redwood City, CA - [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-suki-redwood-city-3cmba7dpxnwj) — Redwood City, CA - [Director of Demand Generation](https://feeny.ai/job/director-of-demand-generation-suki-redwood-city-0qaggg644482) — Redwood City, CA - [Senior SDET (Mobile-First Full Stack)](https://feeny.ai/job/senior-sdet-mobile-first-full-stack-suki-bengaluru-4qxypbmqkkj3) — Bengaluru, India - [Software Engineer II - Backend](https://feeny.ai/job/software-engineer-ii-backend-suki-bengaluru-6mg2qw8427eq) — Bengaluru, India - [Strategic Partner Director](https://feeny.ai/job/strategic-partner-director-suki-remote-nfnx5s5pwjxa) - [Counsel, Commercial & Product (Hybrid)](https://feeny.ai/job/counsel-commercial-product-hybrid-suki-redwood-city-0p3057mmhz95) — Redwood City, CA - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-suki-redwood-city-gzaz06wc82g6) — Redwood City, CA - [Billing Analyst](https://feeny.ai/job/billing-analyst-metergy-solutions-toronto-hc05ty84n0za) — Toronto, Canada - [Billing Analyst](https://feeny.ai/job/billing-analyst-secretariat-chicago-illinois-cz7qqasjjn93) — Chicago Illinois, United States / Houston Texas, United States