---
title: 'Billing and Collections Specialist at Envoy Global, Inc.'
canonical: 'https://feeny.ai/job/billing-and-collections-specialist-envoy-global-inc-cape-town-33n6xaqvc1k8'
type: 'job'
last_seen: '2026-10-27'
---

# Billing and Collections Specialist at Envoy Global, Inc.

- **Company:** Envoy Global, Inc.
- **Location:** Cape Town, South Africa
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-27
- **Apply:** https://job-boards.greenhouse.io/envoyglobalinc/jobs/6225259004

## Job description

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

Envoy Global is seeking a detail-oriented and proactive Billing and Collections Specialist to join our IBN team in Cape Town. The ideal candidate is a self-starter with a sharp eye for detail, a strong sense of urgency, and a commitment to meeting deadlines. Adaptability and a readiness to embrace change are key to success in this role. Reporting to the Supervisor of Accounts Receivable, this position offers high visibility and collaboration across multiple departments, providing a unique opportunity to contribute to the financial health and operational efficiency of the organization.

As our Billing and Collections Specialist, you will be required to:

- Manage relationship with a growing list of clients, including consolidating and distributing monthly invoices in a timely manner per customer expectation and collections outreach for balances past due.
- Coordinate with internal teams on billing preparation, payment records and reconciliations.
- Develop and maintain relationships with counterparts on the external customer and internal business side to understand billing and payments experience for Envoy customers.
- Leverage understanding of customer needs, Envoy’s products, and systems to identify and proactively address drivers of non-payment.
- Drive resolution on billing and payment problems by troubleshooting issues faced, understanding root cause, and interfacing with Finance, Customer Experience and Account Management teams on driving quick and efficient resolution.
- Partner with Finance, Customer Experience, and Account Management teams to proactively surface operational feedback and address process gaps/issues.

To apply for this role, you should possess the following skills, experience and qualifications:

- Passion for technology and bringing innovative tech products to new users; skilled at quickly learning and adopting new technology tools
- Excellent written communication skills and the ability to explain highly complex topics in a way that anyone can understand
- Motivation, drive, and persistence to pro-actively solve customer problems, while remaining calm under pressure
- Yearning to immerse yourself in learning a new industry and product to become an expert
- Must speak fluent English
- High proficiency with Microsoft Excel
- Experience in Reporting
- 1-3 years of experience in customer-facing roles related to billing and collections OR accounts receivable and payable OR  finance operations.

This role is in-office at our Church St, Gardens, Cape Town location.

In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices.

If you feel that you meet our requirements, we look forward to hearing from you asap!

#LI-Onsite

## About Envoy Global, Inc.

## Company Overview
- **One-liner**: Envoy Global is the leading corporate immigration services provider that combines legal expertise with smart technology to help companies attract, hire, manage, and retain a global workforce.
- **Entity Type**: Private (no funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Corporate immigration services, legal technology, global mobility
- **Target customers**: B2B – companies of all sizes (SMB to Enterprise) seeking to hire and relocate international talent
- **Mission or purpose statement**: To deliver a better way for companies to manage global immigration, turning borders into bridges for talent

## Products & Services
- **Strategic Program Management**: Dedicated lawyers, program managers, and strategic insights to keep an organization’s immigration program running smoothly and in compliance.
- **Global Work Authorizations**: Assistance with visa petitions, work permits, and permanent residency across 180+ countries.
- **Consular Services & Business Travel**: Government liaison, travel visa support, and guidance for remote work assignments.
- **Technology Platform**: A comprehensive case management system designed to put mobility professionals in control of every step of the immigration process.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding not disclosed; annual revenue not publicly available
- **Notable Investors/Partners**: Not publicly listed; acquired Offer & Mastmann in Germany via its law firm, Corporate Immigration Partners, P.C. (August 2025)
- **Growth Signals**:
  - Appointed Jason Brennan as new CEO in July 2025
  - Expanded European footprint through a German acquisition (August 2025)
  - Released annual U.S. Corporate Immigration Trends Report
  - Serves 1,700+ clients across 180+ countries
  - Headcount: 650+ employees (per company site); Built In lists 355 (may be a subset)

## Competitive Advantages
- **25+ years of deep in-country and industry knowledge** across 180+ countries
- **Hybrid model** – combines expert legal teams with proprietary technology for end-to-end case management
- **Comprehensive scope** – covers work visas, permanent residency, business travel, and remote work support under one roof
- **Strategic program management** – acts as an extension of the client’s internal team, providing compliance and strategic guidance

## Strategic Focus
- **European expansion**: Establishment of a physical presence in Germany via acquisition
- **Technology innovation**: Continued investment in the platform to improve efficiency for global mobility professionals
- **Policy adaptation**: Proactively tracking and responding to changing U.S. immigration policies (e.g., Second Trump administration)
- **Talent acquisition**: Growing teams across the U.S., India, U.K., Hong Kong, South Africa, and Germany

## Why Work Here
- **Global & flexible work model**: Remote, hybrid, and in-office roles available; offices in Chicago, Hyderabad, London, Hong Kong, South Africa, and more
- **Culture & values**: Emphasizes curiosity, candor, continuous improvement (“a better way, every day”), and diversity/inclusion
- **Performance-based compensation**: Rewards outstanding performance with competitive pay
- **Benefits**: Mental health Employee Assistance Program, work-life balance, hackathons, and regular all-hands meetings where employees can ask leadership questions
- **Hiring process**: Three-stage virtual interview (recruiter screening, role-specific assessment with hiring manager, team fit)
- **Growth opportunities**: Open to candidates from diverse backgrounds – immigration experience not required for many roles in marketing, sales, product, operations, and finance

## Sources
1. [Envoy Global – About Us](https://www.envoyglobal.com/about-us/)
2. [Envoy Global – Homepage & Services](https://www.envoyglobal.com/)
3. [Envoy Global – Careers Page](https://www.envoyglobal.com/about-us/careers/)
4. [Envoy Global Greenhouse Job Board](http://job-boards.greenhouse.io/envoyglobalinc)
5. [Built In – Envoy Global Workplace Perception](https://builtin.com/company/envoy-global-inc/faq/workplace-perception)

## Other roles at Envoy Global, Inc.

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