---
title: 'Billing Associate at Personalis, Inc'
canonical: 'https://feeny.ai/job/billing-associate-personalis-inc-fremont-0fta65wqknfv'
type: 'job'
last_seen: '2026-11-05'
---

# Billing Associate at Personalis, Inc

- **Company:** Personalis, Inc
- **Location:** Fremont, CA
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/personalisinc/jobs/8017388003

## Job description

At Personalis, we are transforming the active management of cancer through breakthrough personalized testing. We aim to drive a new paradigm for cancer management, guiding care from biopsy through the life of the patient. Our highly sensitive assays combine tumor-and-normal profiling with proprietary algorithms to deliver advanced insights even as cancer evolves over time. Our products are designed to detect minimal residual disease (MRD) and recurrence at the earliest timepoints, enable selection of targeted therapies based on ultra-comprehensive genomic profiling, and enhance biomarker strategy for drug development.

Days Onsite: Monday & Tuesday (Hybrid) - 2 openings

Summary:

The Billing Associate holds a pivotal and critical position in supporting Personalis' overarching business objectives. This dynamic role is fundamentally responsible for establishing the foundation to maximize reimbursement for the company's proprietary Next Personal DX test. The core function of this position is to optimize the revenue cycle by meticulously managing the order intake and claim submission processes.

A primary responsibility of the Billing Associate is to ensure the absolute accuracy and completeness of the order intake process, which is the initial stage of the revenue cycle. Following this, the Associate is tasked with the precise preparation and submission of "clean claims"—claims free of errors, documentation deficiencies, or missing information—thereby accelerating payment and reducing denials.

Furthermore, this role is essential in reinforcing Personalis' deep-seated commitment to patient access to high-quality healthcare. The Billing Associate serves as the primary administrator of the NeXT Access financial assistance program. This involves communicating program details to eligible patients, processing applications, and managing the financial assistance workflow to mitigate the financial burden on patients, ultimately ensuring that more individuals can benefit from the Next Personal DX test regardless of their financial circumstances.

## Who You Are

You are eager to launch a career in medical billing and the broader revenue cycle management (RCM) process, leveraging your foundational understanding of health insurance benefits. You are focused on mastering RCM best practices, including client and third-party billing, payer structures, claims processing, and specific reimbursement requirements.

Your defining trait is a strong attention to detail, which is essential for ensuring the high level of accuracy needed for successful billing outcomes.

Furthermore, you possess strong analytical skills and enjoy investigating and troubleshooting issues and discrepancies. This passion for problem-solving is vital for continuous process improvement and maximizing reimbursement.

You are known for providing excellent customer service to both internal and external stakeholders, communicating effectively through both written and verbal channels. You thrive in a team environment, actively contributing by learning from others, raising potential system or customer issues during team meetings, and proposing ideas for continual business optimization.

Responsibilities:

- Support the claims & order entry processes
- Support the order entry process by ensuring all billing data is available for order entry
- Determine  the coverage status of test orders by reviewing clinical criteria
- Obtain medical records and other missing information
- Assign the proper test codes based on payer and clinical criteria.
- Transfer insurance claims and billing data to billing software (e.g., XIFIN).
- Resolve claim and frontend billing errors and manage assigned correspondence queues.
- Verify patient benefits and insurance eligibility
- Engage with payers to request prior authorization for tests
- Administering & supporting patient financial assistance for the NeXT Access program
- Arrange payment plans and timelines for payments
- Collaborate with the Client Experience team, our commercial partners, and the downstream Billing Operations team
- Support activities related to integrating the billing system with LIMs and other IT systems.

Qualifications:

- Required Qualifications:

- 0-2 years of experience in medical billing or a related field
- High school diploma or equivalent GED.
- Exceptional phone etiquette for communication with patients, physicians, and insurance representatives.
- Proficient computer skills.
- Ability to analyze problems and strategize for better solutions.
- Proven ability to multitask, prioritize, and manage time efficiently.
- Self-motivated and self-directed, with the ability to work independently.

- Preferred Qualifications:

- Associate Degree in Business, Marketing, Accounting, Healthcare Administration, or a related field. Including healthcare certifications.
- Experience of familiarity with medical insurance benefits and regulations.
- Experience with Google Suite.
- Working knowledge of billing software (XIFIN)

The hiring range for this position is $25.50 to $31.50 per hour, which may factor in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Personalis is an equal opportunity employer and is committed to the full inclusion of all individuals. As part of this commitment, Personalis will ensure that persons with disabilities are provided with reasonable accommodations. If you need an accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your recruiter know, if/when they contacts you.

Protecting Our Candidates: At Personalis, we value your security. Please note that all official correspondence from our team will come exclusively from @[personalis.com](http://personalis.com) email addresses. We will never ask for personal financial information or conduct interviews over text or chat platforms. If you receive a suspicious request, it is likely a scam. We are committed to a safe recruitment experience and actively work with authorities to investigate and prosecute cyber crimes targeting our community.

Personalis is an Equal Opportunity Employer/Minorities/Females/Veterans/Disabilities. Personalis offers a competitive compensation package and benefits including medical, dental, vision, 401(k) match, ESPP, tuition reimbursement, sick/vacation time, commuter benefits/ EV charging stations, onsite gym, and wellness benefits. (For US only, benefits in other countries may vary.)

#LI-Hybrid #LI-JT1

## About Personalis, Inc

## Company Overview
- **One-liner**: Personalis is a precision oncology company that transforms the active management of cancer through advanced, personalized genomic testing and ultra-sensitive circulating tumor DNA (ctDNA) detection.
- **Entity Type**: Public (NASDAQ: PSNL)
- **Headquarters**: Fremont, California, United States
- **Founded**: 2011
- **Founders**: Not publicly listed as a single founder; the company was founded by a team of genomics experts from Stanford University and the broader life sciences community.

## Core Business
- **Primary industry/industries**: Precision Oncology, Biotechnology, Genomic Testing, Molecular Diagnostics
- **Target customers**: B2B — primarily oncologists, hospitals, cancer centers, and biopharmaceutical companies (for drug development and clinical trials)
- **Mission or purpose statement**: "Revealing the unique genetic signatures of solid tumors" to enable earlier cancer detection, more effective treatment selection, and better patient outcomes.

## Products & Services
- **NeXT Personal Dx**: An ultra-sensitive, personalized blood test that detects circulating tumor DNA (ctDNA) to monitor for cancer recurrence. It can detect as little as 1 tumor DNA fragment in 1 million normal cells, often identifying recurrence months to years before standard imaging. Approved for Medicare reimbursement for breast cancer (Q4 2025) and non-small cell lung cancer (Q1 2026) surveillance.
- **NeXT Dx**: A comprehensive genomic profiling test for solid tumors, used to guide therapy selection. Approved for Medicare reimbursement (Q1 2024).
- **NeXT Personal (Pharma Services)**: A highly sensitive ctDNA assay used by biopharma partners for clinical trials, enabling early detection of molecular residual disease (MRD) and monitoring of treatment response.
- **Advanced Tumor Profiling**: Ultra-comprehensive genomic profiling services for biopharma partners to optimize patient selection and biomarker strategy in drug development.

## Market Standing
- **Valuation/Market Cap**: ~$872.9 million (as of mid-2026)
- **Key Metric**: Annual Revenue — $69.6 million (2025); 2026 guidance of $78–80 million total company revenue, with NeXT Personal strategic revenue estimated at $30–32 million.
- **Notable Investors/Partners**: Merck (post-IPO equity investment of $50M in Dec 2024), Tempus (post-IPO equity investment of $36.1M in Aug 2024), Lightspeed Venture Partners (led Series C), Myriad Genetics (non-exclusive IP access agreement, 2024).
- **Growth Signals**: 26% revenue growth rate at the midpoint of 2026 guidance; over 25,000 tests delivered to date; Medicare reimbursement approvals for NeXT Personal Dx in breast and lung cancer; strong cash position of ~$233 million with no debt; 16% year-over-year headcount growth.

## Competitive Advantages
- **Ultra-Sensitive Technology**: NeXT Personal Dx can detect 1 tumor DNA fragment in 1 million normal cells, offering a "1-in-a-million" sensitivity that often detects recurrence 5–15 months earlier than standard imaging.
- **Personalized Approach**: The test identifies up to 1,800 unique DNA markers from each patient's tumor, creating a truly personalized liquid biopsy.
- **Strong IP Moat**: Over 70 patents worldwide and 38 U.S. patents, providing robust legal protection for their technology.
- **Proven Reimbursement Path**: Successfully navigated Medicare coverage for both NeXT Dx and NeXT Personal Dx, a critical barrier to entry in the U.S. diagnostics market.
- **Strategic Partnerships**: Deep collaborations with biopharma leaders (Merck, Tempus) and a strong network of academic and clinical partners.

## Strategic Focus
- **Accelerating Clinical Test Volume**: Driving adoption of NeXT Personal Dx through Medicare reimbursement and expanding clinical evidence across breast, lung, colorectal, and other cancers.
- **Expanding Evidence Base**: Conducting studies in breast, colorectal, and lung cancer, as well as immunotherapy monitoring, to broaden clinical utility and payer coverage.
- **Biopharma Partnerships**: Growing the pharma services business by enabling drug developers with ultra-sensitive MRD and therapy selection assays.
- **Operational Efficiency**: Scaling clinical test volume to improve gross margins and drive toward profitability, supported by a strong cash position.

## Why Work Here
- **Mission-Driven Work**: Employees directly contribute to transforming cancer care by enabling earlier detection and more personalized treatment for patients.
- **Growth Trajectory**: The company is in a high-growth phase (26% revenue growth guidance for 2026), with expanding Medicare coverage and a strong pipeline of clinical studies.
- **Culture & Environment**: Rated 3.6/5.0 on employer review sites, with particular strengths in compensation (3.6) and culture (3.6). The company values scientific rigor and innovation.
- **Work Policy**: Based in Fremont, CA, with a second office in Menlo Park. The company operates in a hybrid/office environment typical of a biotech R&D and lab operations setting.
- **Notable Perks**: Opportunity to work at the cutting edge of genomics and precision oncology; strong IP and scientific culture; involvement in high-impact clinical studies and publications.
- **Engineering & Science Culture**: Heavy emphasis on bioinformatics, assay development, and clinical science. The workforce is heavily weighted toward medical, technical, and research roles.

## Sources
1. [Personalis.com](https://www.personalis.com/)
2. [Personalis Careers Page](https://job-boards.greenhouse.io/personalisinc)
3. [Personalis Company Page](http://www.personalis.com/company/)
4. [LinkedIn - Personalis](https://www.linkedin.com/company/personalis-inc)
5. [Personalis Investor Presentation (May 2026)](https://investors.personalis.com/static-files/3c11319a-f39a-4a31-bcd3-1702b82adf4d)

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