---
title: 'Billing Operations Specialist (Philippines) at Traba'
canonical: 'https://feeny.ai/job/billing-operations-specialist-philippines-traba-bogota-mpt6jcchwp71'
type: 'job'
last_seen: '2026-10-16'
---

# Billing Operations Specialist (Philippines) at Traba

- **Company:** Traba
- **Location:** Bogota, Colombia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/traba/11d5f37f-1039-4357-b1ae-1e10a526fec1

## Job description

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst. Position Overview: We’re seeking a detail-oriented and experienced Customer Operations Specialist who will play a key role in processing payments and ensuring the accuracy and efficiency of our invoicing processes for business clients. This individual will work closely with our business operations team, ensuring timely and accurate invoicing, generating custom reports, and supporting process enhancements. The ideal candidate will have experience with payroll platforms, data entry, with a keen eye for detail and a commitment to operational excellence. What You’ll Do:

- Identify opportunities for process enhancements and work with management to implement improvements that streamline invoicing and reporting processes
- Process timesheets from customers to accurately generate invoices for our business clients
- Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments to meet the unique needs of each client
- Collaborate closely with the business operations team to improve administrative workflows and provide a seamless experience for our clients
- Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
- Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
- Assist with the development of SOPs to streamline internal payment processes and invoicing accuracy

What We’re Looking For:

- Experience: 2+ years of experience in Data Entry, AR/AP, Payroll, Workforce Management or as a Payment Specialist
- Data-Driven Mindset: Strong analytical skills, Ability to generate and interpret custom reports related to timesheets, invoicing, and pending adjustments
- Collaborative & Team-Oriented: Excellent communication and collaboration skills, particularly with cross-functional teams such as business operations and product development
- Self-Starter & Results-Driven: A proactive mindset and willingness to work hands-on to resolve issues and improve processes

Job details and benefits:

- Competitive pay with opportunity to grow into bigger responsibilities and rewards
- Opportunity to work with a highly competent team to grow yourself as a professional

If you're excited about helping us build a positive, safe, and trusted experience for our workers and businesses, then we want you on our team. Apply now and let's revolutionize productivity and the supply chain.

## Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

## Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results. Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field. Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience. Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor? Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

## About Traba

## Company Overview
- **One-liner**: Traba delivers labor and intelligence for the industrial supply chain, connecting businesses with reliable workers and automating operations through its AI platform.
- **Entity Type**: Private (backed by Founders Fund, Khosla Ventures, General Catalyst)
- **Headquarters**: New York City, United States
- **Founded**: 2021
- **Founders**: Mike Shebat (Co-Founder & CEO), Akshay Buddiga (Co-Founder & CTO)

## Core Business
- **Primary industry**: Light industrial staffing and supply chain technology
- **Target customers**: B2B – industrial businesses in manufacturing, warehousing, logistics, fulfillment, food production, and distribution
- **Mission or purpose**: Empower both businesses and workers to reach their full productivity and potential; build a world where the global supply chain operates at peak efficiency.

## Products & Services
- **Staffing Solutions**: A tech-powered platform that vets, matches, and schedules reliable light industrial workers for open shifts, with a 98% show rate and 1–2 day time-to-fill on average. Available for long-term, permanent, and seasonal assignments.
- **Neo (Intelligence Platform)**: An AI layer that reads across a company’s existing systems (HRIS, WMS, ERP, TMS, etc.), learns workflows and SOPs, surfaces operational insights, and automates problem resolution before issues hit the floor.

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Annual revenue of $4.3M (LinkedIn estimate); 400K workers on platform; 173 employees (+35.9% YoY)
- **Notable Investors / Partners**: Founders Fund, Khosla Ventures, General Catalyst
- **Growth Signals**: 5X revenue growth year-over-year; 91% week-over-week worker consistency; operations in 5 countries (US, Mexico, Philippines, Colombia, Canada); 35 open job postings as of mid-2026; expanding AI product (Neo) across customer stacks.

## Competitive Advantages
- **Tech-first approach**: Combines a modern staffing platform with an AI intelligence layer (Neo) that integrates with existing enterprise systems, unlike traditional staffing agencies.
- **High reliability**: 98% show rate, 24/7 support with dedicated CSMs, and no-show coverage.
- **Consistent workforce**: 91% week-over-week worker consistency on average.
- **Vetted talent**: All workers are U.S. work-eligible and background-checked.

## Strategic Focus
- **Disrupt the global supply chain**: Starting with labor staffing, then expanding Neo as a broader operational intelligence platform.
- **Product expansion**: Continue building Neo to automate more workflows and uncover efficiency gains.
- **Market growth**: Launching in new geographies and customer verticals (manufacturing, logistics, e-commerce fulfillment).

## Why Work Here
- **Culture**: “High-slope individuals” – the company seeks top 1% talent, often from Uber, Google, Meta, DoorDash, Palantir, etc. Emphasis on growth mindset, customer obsession, and long-term thinking.
- **Team**: Flat structure with significant impact per person; 79% of employees in operations, 19% in technical roles.
- **Benefits**: Early stage startup equity, 100% paid health/dental/vision, Wellhub (Gympass) membership, One Medical, DoorDash dinner for NYC office, flexible PTO, parental leave, commuter benefit, HSA, mental health benefits (Talkspace, HealthAdvocate, Teladoc).
- **Work environment**: Hybrid/office presence in NYC (HQ) and Miami; remote not explicitly stated but likely role-dependent. Engineering teams work on fast-turnaround product development.
- **Growth trajectory**: Rapidly scaling company with 5X revenue growth and expanding headcount.

## Sources
1. [traba.work](https://traba.work/)
2. [traba.work/company/careers](https://traba.work/company/careers)
3. [traba.work/company/about](https://traba.work/company/about)
4. [jobs.ashbyhq.com/traba](https://jobs.ashbyhq.com/traba)
5. [linkedin.com/company/traba-work](https://www.linkedin.com/company/traba-work)

## Other roles at Traba

- [Customer On-Site Manager - Milpitas, CA](https://feeny.ai/job/customer-on-site-manager-milpitas-ca-traba-henderson-tsn5vz9c0hqh) — Henderson, NV
- [Customer Success Specialist - Colombia](https://feeny.ai/job/customer-success-specialist-colombia-traba-cartagena-xfgw68f59st1) — Cartagena, Colombia
- [Senior Software Engineer (Applied AI)](https://feeny.ai/job/senior-software-engineer-applied-ai-traba-new-york-vq5cbhcx7hcd) — New York, NY
- [Senior Software Engineer (AI Agents)](https://feeny.ai/job/senior-software-engineer-ai-agents-traba-new-york-6e31ke58skh2) — New York, NY
- [Customer On-Site - West Palm Beach, FL](https://feeny.ai/job/customer-on-site-west-palm-beach-fl-traba-west-palm-beach-g5t1zet6d9g4) — West Palm Beach, FL
- [Field Operator - Aurora, IL](https://feeny.ai/job/field-operator-aurora-il-traba-aurora-7rmw9b9bhc95) — Aurora, IL
- [Customer On-Site - Aurora, IL (Night Shift)](https://feeny.ai/job/customer-on-site-aurora-il-night-shift-traba-aurora-b5tq6bt9vj6v) — Aurora, IL
- [Customer Success Specialist - Philippines](https://feeny.ai/job/customer-success-specialist-philippines-traba-manila-esrvbtz0eqhc) — Manila, Philippines
- [Staff Product Manager (AI Agents)](https://feeny.ai/job/staff-product-manager-ai-agents-traba-new-york-753x51bdwf5j) — New York, NY
- [Staff Product Manager (Marketplace)](https://feeny.ai/job/staff-product-manager-marketplace-traba-new-york-p4mm9xqrks7r) — New York, NY