---
title: 'Billing Specialist at Norm Ai'
canonical: 'https://feeny.ai/job/billing-specialist-norm-ai-new-york-3tbwqxn19emw'
type: 'job'
last_seen: '2026-09-06'
---

# Billing Specialist at Norm Ai

- **Company:** Norm Ai
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-08
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/norm-ai/d4aef643-d3a5-44a6-b0b5-a39d1eca8883

## Job description

## About Norm Ai

Norm Ai, the agentic law company, has a client base with a combined $30 trillion in assets under management.

Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world.

Norm Ai is also the technology behind Norm Law, LLP, a separate but affiliated AI-native law firm built for the era of agentic AI. Norm Law’s attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, using the same legal intelligence platform that powers Norm Ai’s products.

AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end.

Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity.

## THIS ROLE

We're hiring a Billing Specialist to support the financial operations of Norm Law. This role is responsible for ensuring accurate, timely, and efficient billing processes in compliance with client-specific requirements, while partnering closely with attorneys, clients, and the firm's finance and operations teams. You'll play a critical role in maintaining billing accuracy, improving operational workflows, and delivering an exceptional client experience through thoughtful financial administration.

## WHAT YOU'LL DO

## BILLING OPERATIONS

- Prepare, review, and process client invoices in accordance with client billing guidelines and engagement terms
- Review attorney matter entries and expenses for completeness, accuracy, and compliance prior to billing
- Coordinate monthly billing cycles and ensure invoices are delivered accurately and on schedule
- Monitor billing status and proactively resolve issues that may delay invoice delivery or payment

## ATTORNEY & CLIENT SUPPORT

- Partner with attorneys to review pre-bills, implement edits, and finalize invoices
- Respond to billing inquiries from attorneys and clients with professionalism and urgency
- Develop a strong understanding of client-specific billing requirements and outside counsel guidelines
- Support the onboarding of new client billing arrangements and matter setups

## ACCOUNTS RECEIVABLE SUPPORT

- Track outstanding invoices and assist with collections efforts by coordinating with attorneys and clients
- Reconcile billing discrepancies and resolve payment-related questions
- Maintain accurate billing records and supporting documentation

## PROCESS IMPROVEMENT

- Work with finance and operations to identify opportunities to streamline billing workflows through automation and AI-enabled processes
- Assist in developing standardized billing procedures and documentation
- Generate billing and financial reports as needed to support firm leadership

## ADMINISTRATIVE SUPPORT

- Maintain billing data within the firm's practice management and financial systems
- Assist with month-end close activities related to billing
- Perform additional finance and operations projects as needed

## WHAT WE'RE LOOKING FOR

## CORE QUALIFICATIONS

- Bachelor's degree or equivalent professional experience
- 3–5+ years of legal billing or law firm finance experience
- Experience working with legal billing systems and accounting software
- Strong proficiency in Microsoft Excel and Google Workspace
- Excellent organizational skills with exceptional attention to detail
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities while meeting deadlines
- Ability to handle confidential financial information with discretion
- Comfortable working in a fast-paced, evolving environment

## NICE TO HAVES

- Experience billing for sophisticated corporate or financial services clients
- Familiarity with legal e-billing platforms (e.g., Legal Tracker, CounselLink, Tymetrix, Serengeti)
- Experience with law firm practice management or accounting systems
- Experience leveraging AI tools to improve finance and operational workflows
- Experience in a high-growth startup or rapidly scaling professional services organization

## COMPENSATION AND BENEFITS

Base Salary: $90,000 to $120,000 a year

The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training.

Benefits: 401(k) with employer match, health, dental, vision coverage, unlimited paid time off, free lunch in office daily, employee referral bonus program

## WORK LOCATION

Location: New York City

Work model: Hybrid

In-office expectation: 3-4 days per week

To learn more about Norm Ai, visit our website https://www.norm.ai.

## About Norm Ai

## Company Overview
- **One-liner**: Norm Ai builds Legal & Compliance AI agents that automate regulatory and compliance tasks by embedding law directly into AI systems.
- **Entity Type**: Private (Private Equity-backed)
- **Headquarters**: New York, New York, USA (7 World Trade Center, 39th Floor)
- **Founded**: 2023
- **Founders**: John Nay (CEO)

## Core Business
- **Primary industry/industries**: Legal Technology, Regulatory Compliance, Artificial Intelligence
- **Target customers**: Large financial institutions, asset managers, and enterprises in regulated sectors (finance, healthcare, legal). Clients include firms with a combined $20+ trillion in assets under management.
- **Mission or purpose statement**: To make compliance advice abundant and set the norms for an agentic implementation of law and policy.

## Products & Services
- **Norm Ai Platform (Regulatory AI)**: AI agents that automate compliance tasks such as risk identification, compliance checks, and regulatory report generation, while adhering to legal and regulatory requirements.
- **Supervisory AI**: A verification and oversight layer for every AI agent operating under law, ensuring compliance and governance.
- **Norm Law**: The world's first fully AI-native law firm for global institutional clients, launched in early 2026.
- **Legal AGI Lab**: The R&D arm (launched April 2026 at Stanford FutureLaw) advancing Legal AGI and the science of AI agents governed by human law.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Total Funding**: $136.1M raised to date.
- **Key Funding Rounds**:
  - January 2025: $48M raised from Vanguard, Blackstone, Bain Capital, Citi, TIAA, and Coatue.
  - Early 2026: Additional $50M investment from Blackstone alongside the launch of Norm Law.
- **Notable Investors/Partners**: Blackstone, Coatue, Citi Ventures, Vanguard, Bain Capital, TIAA, New York Life Ventures.
- **Growth Signals**: 
  - Trusted by institutions managing over $30T in combined assets.
  - Client base includes firms with a combined $20 trillion in assets under management.
  - 99 total employees as of mid-2026.
  - Founded in 2023 and already raised $136M+.
  - High-profile hires: Mike Schmidtberger (former Chairman of Sidley Austin) joined as Chairman of Norm Law in January 2026.
  - Senior policy advisors include Susan Dudley (former White House Regulatory Czar) and Troy Paredes (former SEC Commissioner).

## Competitive Advantages
- **First-mover in "Agentic Law"**: Pioneered the concept of embedding legal rules directly into AI agents, creating a defensible position in a nascent category.
- **Institutional Trust**: Backed by and serving the world's largest asset managers, providing a powerful network effect and credibility.
- **Dual Structure (AI + Law Firm)**: Operates both a technology company (Norm Ai) and an affiliated AI-native law firm (Norm Law), allowing it to practice law directly and encode legal judgment.
- **Supervisory AI Moat**: A verification layer that governs AI agents under law, addressing the critical societal-AI alignment problem.
- **Talent Network**: Engineers from Palantir, Google, Stripe, Meta, AWS; Legal Engineers from Harvard Law, Stanford Law, Yale Law, top law firms, and regulators.

## Strategic Focus
- **Scaling Agentic Law**: Expanding the deployment of Regulatory AI agents across the largest financial institutions globally.
- **Building the Legal AGI Lab**: Advancing long-term R&D toward Artificial General Intelligence for legal reasoning.
- **Growing Norm Law**: Recruiting world-class law firm partners and scaling the AI-native law firm for institutional clients.
- **Policy Leadership**: Convening regulators and industry leaders (e.g., U.S. Senators, SEC commissioners) to shape the norms for AI governance.

## Why Work Here
- **Mission-driven**: Work on the societal-AI alignment problem by embedding democratically-determined law into AI systems.
- **High-impact environment**: Fast-paced learning alongside experts at the intersection of law, AI, and technology.
- **Talent density**: Colleagues from top tech companies (Palantir, Google, Stripe) and top law schools/firms.
- **Compensation**: Competitive salary and equity, 401(k) with employer matching, paid parental leave, premium healthcare.
- **Work model**: Hybrid (employees work from physical offices in NYC at the World Trade Center). Relocation reimbursement available.
- **Culture**: High ownership and high trust environment. Free daily lunches, snacks, and drinks in-office. State bar fee reimbursement for legal professionals.
- **Career growth**: Opportunity to define a new category ("Legal Engineering") and work on cutting-edge AI deployment.

## Sources
1. [norm.ai](https://www.norm.ai/)
2. [norm.ai/company](https://www.norm.ai/company)
3. [norm.ai/careers](https://www.norm.ai/careers)
4. [builtin.com](https://builtin.com/company/norm-ai)
5. [cbinsights.com](https://www.cbinsights.com/company/norm-ai)

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