---
title: 'Biz Ops Lead at AirOps'
canonical: 'https://feeny.ai/job/biz-ops-lead-airops-san-francisco-cf8px877hh1v'
type: 'job'
last_seen: '2026-09-11'
---

# Biz Ops Lead at AirOps

- **Company:** AirOps
- **Location:** San Francisco, CA
- **Compensation:** $180k–$210k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/airops/ead990bf-a1e1-4d83-ba9d-093dece030b1/application

**Skills:** Revenue Modeling, Cohort Analysis, Pricing Tests, Capacity Scenarios, AI Tools, Workflow Automation, Strategic Planning, Financial Analysis, AI Implementation, Revenue Strategy, SaaS Metrics

> Build the operational and analytical foundation for AirOps, scaling the platform to $100M+. This high-ownership role involves systematizing workflows, designing AI-native processes, and managing core infrastructure to support rapid growth.

## Job description

## About AirOps

AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running. Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo. As our Biz Ops Lead, you'll build the operational and analytical foundation that scales AirOps to $100M and beyond. This is a high-ownership, high-leverage role — part operator, part strategist, part builder — where no task is too small and no problem is too ambiguous. You'll systematize the repetitive, sprint into the strategic, and help the business run faster and smarter at every layer.

## What you’ll do

- Build and own the operating cadences that keep AirOps aligned and moving — Annual Planning, WBRs, OKRs, etc.
- Design AI-native workflows across Deal Desk, Business Reporting, and workspace management using AirOps, Claude, and other tools
- Embed into functions for 2–4 week strategic sprints — diagnosing problems, structuring solutions, and driving them to completion
- Own deep analytical work - leadership reporting to deep-dive analyses across pricing, customer cohorts, sales capacity, strategic forecasting etc.
- Identify and size new opportunities — verticals, pricing motions, expansion plays — with clear unit economics and a path to execution
- Manage core operational infrastructure: compliance, vendor management, and G&A services

## Who you are

- 5+ years of experience in strategy, consulting, chief of staff, or business operations role in a high-growth environment.
- Highly analytical — you build revenue models, cohort analyses, pricing tests, and capacity scenarios from scratch, and turn data into clear recommendations
- Automation-native — you reach for AI tools instinctively, vibe-code workflows, and eliminate manual work wherever you find it
- Systems-oriented — you instinctively turn recurring work into structured frameworks, not one-off solutions
- Fast context-switcher — you embed into a new function and contribute meaningfully within days
- Strategy and execution-focused — you drive projects to completion and own outcomes, not just facilitate meetings
- Comfortable across functions — you move fluidly across finance, GTM, and product without losing clarity or momentum
- Strong communicator — equally crisp writing an exec summary or facilitating a leadership offsite
- Low-ego — you take the unglamorous work as seriously as the high-visibility stuff
- Thrive in ambiguity — you bring structure, prioritization, and velocity to fast-moving environments.

Bonus:

- Shipped something with AI — built a workflow, tool, or automation that people actually used
- Revenue strategy exposure — you understand how dollars flow through the business, from pricing and packaging to pipeline and margin
- High-growth SaaS experience — you've seen the $10M–$100M ARR inflection points firsthand

Our Guiding Principles

- Extreme Ownership
- Quality
- Curiosity and Play
- Make Our Customers Heroes
- Respectful Candor

## Benefits

- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!

## About AirOps

## Company Overview
- **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Alex Halliday (CEO) and Matt Hammel (COO)

## Core Business
- **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO)
- **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams
- **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content.

## Products & Services
- **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement.
- **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses.
- **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies.
- **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock
- **Growth Signals**: 
  - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
  - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq)

## Competitive Advantages
- **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links.
- **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control.
- **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility.

## Strategic Focus
- **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)
- **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization.
- **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/)

## Why Work Here
- **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq)
- **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs)
- **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation.
- **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration.
- **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/)

## Sources
1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services)
2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings)
3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details)
4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results)

## Other roles at AirOps

- [Head of Enterprise Demand Generation](https://feeny.ai/job/head-of-enterprise-demand-generation-airops-new-york-wh1xd6tz1jyj) — New York, NY / San Francisco, CA
- [Head of Legal](https://feeny.ai/job/head-of-legal-airops-san-francisco-89kpcrjbawxw) — San Francisco, CA
- [Insights Strategist](https://feeny.ai/job/insights-strategist-airops-new-york-9yqxjt886z50) — New York, NY / San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-airops-new-york-8rqt47bhed5j) — New York, NY / San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-airops-new-york-a4zv6dq90ykc) — New York, NY / San Francisco, CA
- [Lead Product Manager, New Verticals](https://feeny.ai/job/lead-product-manager-new-verticals-airops-new-york-m4mzskmthv5x) — New York, NY / San Francisco, CA
- [Engagement Manager - Managed Services](https://feeny.ai/job/engagement-manager-managed-services-airops-new-york-san-francisco-or-hg48yd5yrtpp) — New York San Francisco OR, United States
- [AEO/SEO Specialist](https://feeny.ai/job/aeo-seo-specialist-airops-new-york-san-francisco-or-3xvxq27fpzrg) — New York San Francisco OR, United States
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-airops-new-york-nb5ttygg5zmk) — New York, NY
- [Marketing & Sales Operations Manager](https://feeny.ai/job/marketing-sales-operations-manager-airops-new-york-san-francisco-or-gemvbn7rx12g) — New York San Francisco OR, United States