---
title: 'Black Wolf Bistro Counter Attendant at Air North'
canonical: 'https://feeny.ai/job/black-wolf-bistro-counter-attendant-air-north-whitehorse-mhdeqf1gtvh1'
type: 'job'
last_seen: '2026-09-08'
---

# Black Wolf Bistro Counter Attendant at Air North

- **Company:** Air North
- **Location:** Whitehorse, Canada
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/airnorth/jobs/5405709008

## Job description

Wage:                $21.00 Hours of Work: Full-Time (35-40 hours per week) Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

- Phenomenal local and international flight benefits for you and your family!
- Extra travel benefits such as hotels and cruises
- Employer paid health & dental benefits
- Group RRSP investment options
- Cargo shipping benefits
- Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The Counter Attendant is responsible for providing the renowned exceptional customer service Air North is famous for and ensuring the smooth operations of our grab-and-go food service counter. Your main role will involve assisting customers in selecting food and beverages, ensuring customer satisfaction, handling inquires, complaints, and transactions while maintaining cleanliness and upholding the food safety standards.

Key Duties and Responsibilities:

- Provide friendly and efficient customer service by greeting customers, offering assistance and answering inquiries about the products and menu options
- Prepare and assemble grab-and-go food and beverage items, such as, sandwiches, salads, snacks, beverages, and other menu offerings, according to established recipes and guidelines
- Clean and sanitize counter and dining areas such as: displays and glass showcases, kitchen appliances and working surfaces, tables, chairs and other high-touch surfaces
- Ensure all health and safety regulations and best practices are met or exceeded
- Be part of the BWB team presenting a clean, organized and efficient bistro with a reputation for delicious food!

Must haves:

- 3 years experience in customer service, hospitality or food services
- Valid Drivers License
- Strong communication skills
- A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
- Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
- Must be a legally entitled to work in Canada

Nice to haves:

- Experience handling cash
- Knowledge of food safety standards
- Food Safe Level 1 certification

Ready to join us?

- Submit your resume and cover letter explaining why you are an ideal fit for the role
- If selected, we'll reach out within 10 days for a brief introductory call
- Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
- We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

## About Air North

## Company Overview
- **One-liner**: Air North, Yukon's Airline, is a Canadian airline providing scheduled passenger and cargo flights, charters, ground handling, and fuel services, with a strong focus on Yukon hospitality and community.
- **Entity Type**: Private (owned 51% by CEO Joseph Sparling and 49% by the Vuntut Development Corporation of the Vuntut Gwitchin First Nation)
- **Headquarters**: Whitehorse, Yukon, Canada
- **Founded**: 1977
- **Founders**: Joe Sparling and Tom "Ace" Wood

## Core Business
- Primary industry: Airlines and Aviation
- Target customers: B2C (leisure and business travellers), B2B (cargo shippers, mining operators, tour operators), and government/fly-in communities
- Mission: To make air travel both memorable and enjoyable, delivering authentic Yukon hospitality with fresh meals and comfortable service while supporting community wellness and prosperity.

## Products & Services
- **Scheduled Passenger Flights**: Regular service to 12 destinations including Whitehorse, Vancouver, Calgary, Edmonton, Dawson City, Old Crow, and seasonal routes to Toronto, Ottawa, and Yellowknife.
- **Cargo Services**: Freight and time-sensitive shipping on scheduled and dedicated cargo flights, including fuel-haul to remote communities.
- **Charter Services**: Passenger, combi, cargo, and fuel-haul charters across North America for mine operators, cruise ship tour operators, fishing lodges, and sports teams.
- **Ground Handling**: Services for other airlines at Whitehorse, Vancouver, Edmonton, and Calgary airports, including ramp, baggage, and passenger handling.
- **Fuel Services (Chieftain Energy)**: Jet-A refuelling, commercial fuel, lubricants, and home heating fuel delivery in Yukon.
- **In-Flight Catering (Flight Kitchen)**: Complimentary freshly made meals featuring Yukon products (e.g., Midnight Sun coffee, Yukon Brewing beer).
- **Business Travel Program**: Dedicated services for corporate travellers, groups, and conventions.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Conflicting reports on revenue – LinkedIn estimates ~$2.8M USD, while Indeed lists a range of $30M–$130M CAD. [ca.linkedin.com](https://ca.linkedin.com/company/air-north) | [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)
- **Notable Investors/Partners**: Vuntut Development Corporation (49% equity owner), interline agreements with major airlines
- **Growth Signals**: Employee count grew ~8.3% year-over-year to 134 (LinkedIn estimate; other sources indicate 400+ total employees including part-time). Fleet modernized in 2024 with two Boeing 737-800s. Launched Toronto route in 2022. Passenger traffic at Whitehorse airport has doubled since Air North began jet service. Recognized as Best Specialty and Leisure Airline in North America by TripAdvisor in 2019.

## Competitive Advantages
- **Unique Ownership & Community Ties**: 100% owned by Yukoners, with the Vuntut Gwitchin First Nation holding a significant stake. One in 15 Yukoners has an equity or employment stake in the airline.
- **Differentiated In-Flight Experience**: Complimentary hot meals, fresh-baked cookies, and Yukon-sourced products set Air North apart from other domestic carriers.
- **Vertical Integration**: Owns its own catering, ground handling, and fuel operations, ensuring quality control and additional revenue streams.
- **Local Expertise & Reputation**: Deep knowledge of northern flying conditions and longstanding relationships with remote communities and industries.

## Strategic Focus
- Expanding route network to southern Canada and seasonal destinations (e.g., Toronto, Ottawa, Yellowknife).
- Continuing fleet modernization with newer, more efficient Boeing 737-800 aircraft.
- Strengthening ancillary services (catering, fuel, ground handling) to diversify revenue.
- Maintaining high customer satisfaction and local brand loyalty through community sponsorship and authentic Yukon hospitality.

## Why Work Here
- **Culture**: Described as a supportive, family-like environment with a hands-on management style. The CEO frequently interacts with staff. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North) reviews note positive coworkers and advancement opportunities.
- **Benefits**: Great benefits package, ongoing learning opportunities, and employee share ownership (one of the largest private sector employers in Yukon with over 1,200 Class C & D shareholders).
- **Work Environment**: Most roles are on-site at bases in Whitehorse, Vancouver, Dawson City, and other stations. The airline values hard work and offers a dynamic, fast-paced aviation setting.
- **Employee Sentiment**: Indeed rating 3.3/5.0 (43 reviews) with strengths in compensation (3.3) and culture (2.9). Many employees highlight the unique location and tight-knit team.

## Sources
1. [flyairnorth.com](https://www.flyairnorth.com/air-north)
2. [en.wikipedia.org](https://en.wikipedia.org/wiki/Air_North)
3. [ca.linkedin.com](https://ca.linkedin.com/company/air-north)
4. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)

## Other roles at Air North

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- [Ramp Attendant](https://feeny.ai/job/ramp-attendant-air-north-richmond-2s7x1w3ftkr0) — Richmond, Canada
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