---
title: 'Blue Yonder WMS Engineer at Itero Group'
canonical: 'https://feeny.ai/job/blue-yonder-wms-engineer-itero-group-lockbourne-566523ecvh83'
type: 'job'
last_seen: '2026-10-16'
---

# Blue Yonder WMS Engineer at Itero Group

- **Company:** Itero Group
- **Location:** Lockbourne, OH
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/itero-group/jobs/5434936008

## Job description

## About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Itero Group is seeking an experienced Blue Yonder WMS Engineer to support the implementation, administration, maintenance, troubleshooting, and optimization of Blue Yonder Warehouse Management System (WMS) solutions and related warehouse applications.

This is a hands-on technical role responsible for supporting the Blue Yonder WMS environment, resolving complex application and integration issues, performing root cause analysis, supporting software releases and deployments, and developing technical solutions to improve system performance and warehouse operations.

The WMS Engineer will work closely with warehouse operations, application support, infrastructure, development teams, vendors, and other technical resources to maintain system availability and resolve production issues. The individual will also provide hands-on technical support for WMS implementations, enhancements, upgrades, testing, cutovers, go-lives, and post-production stabilization.

Primary Responsibilities

- Provide hands-on technical support, administration, maintenance, and troubleshooting for Blue Yonder Warehouse Management System (WMS).
- Configure and support Blue Yonder WMS functionality across warehouse operations, including Receiving, Putaway, Inventory, Picking, Packing, Shipping, and Labor.
- Provide Tier 2 application support and coordinate with Tier 1, Tier 3, infrastructure, development teams, and vendors for incident resolution and escalation.
- Troubleshoot complex application, configuration, integration, interface, and production issues.
- Use SQL for data analysis, application diagnostics, troubleshooting, and root cause analysis.
- Analyze application and system logs to identify errors, integration failures, performance issues, and underlying causes of production incidents.
- Support integrations between Blue Yonder WMS and related ERP, TMS, carrier, shipping, SaaS, automation, and warehouse systems.
- Support Windows/Linux server-based peripheral systems and applications integrated with the WMS environment.
- Install, configure, test, deploy, and support software associated with Blue Yonder WMS and related warehouse solutions.
- Perform application development, configuration, scripting, or technical changes as needed to resolve issues and improve application functionality.
- Develop and implement technical solutions to improve application performance, system reliability, and operational efficiency.
- Support application releases, upgrades, patches, and production deployments.
- Participate in change and release management activities, including technical review and CAB processes.
- Provide technical support for Blue Yonder WMS implementations, enhancements, migrations, and warehouse start-ups.
- Participate in system, integration, regression, and User Acceptance Testing and assist with defect identification and resolution.
- Provide hands-on technical support during system cutovers, production go-lives, and post-go-live stabilization/hypercare.
- Troubleshoot and resolve production issues during implementations and system deployments.
- Participate in disaster recovery and business continuity exercises for supported applications.
- Develop and maintain technical documentation, configuration documentation, support procedures, and troubleshooting guides.
- Provide technical guidance and knowledge transfer to junior application support resources.
- Attend technical and application status meetings and communicate progress against support, development, and implementation activities.
- Collaborate with warehouse operations and technical teams to identify opportunities for system optimization, automation, and continuous improvement.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, Supply Chain Technology, or related field, or equivalent professional experience.
- 5+ years of experience supporting Warehouse Management Systems and related warehouse technology applications.
- Hands-on Blue Yonder WMS experience is required.
- Experience configuring, supporting, troubleshooting, and maintaining Blue Yonder WMS in a production warehouse environment.
- Strong understanding of warehouse processes, including Receiving, Putaway, Inventory, Picking, Packing, Shipping, and Labor.
- Strong SQL skills for data analysis, diagnostics, troubleshooting, and root cause analysis.
- Experience interpreting application and system logs and diagnosing complex production issues.
- Experience troubleshooting WMS interfaces, integrations, and data-related issues.
- Experience with application installation, configuration, testing, releases, upgrades, and production deployments.
- Experience supporting WMS implementations, system enhancements, cutovers, go-lives, and post-production stabilization.
- Experience with incident and change management processes and tools such as ServiceNow.
- Experience supporting Windows and/or Linux-based applications and systems.
- Familiarity with cloud-based and SaaS application architectures.
- Strong technical troubleshooting, analytical, and problem-solving skills.
- Ability to work effectively with warehouse operations, application teams, infrastructure teams, developers, vendors, and other technical resources.

## Preferred Qualifications

- Experience with Transportation Management Systems (TMS), carrier management, or shipping applications.
- Experience supporting WMS integrations with ERP, TMS, automation, and other supply chain platforms.
- Experience with APIs, application integrations, scripting, or software development.
- Experience with warehouse automation and peripheral technologies.
- Experience supporting new warehouse implementations or facility start-ups.
- Knowledge of application performance monitoring and system optimization.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

## Benefits at Itero Group

At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

## About Itero Group

## Company Overview
- **One-liner**: Itero Group is a women-owned small business that simplifies complex transformations by aligning strategy, people, process, data, and technology for private and government sector clients.
- **Entity Type**: Private
- **Headquarters**: Harrisburg, Pennsylvania, United States
- **Founded**: 2017
- **Founders**: Erin McKenzie-Brahms (CEO), Mark Brahms (President), Jim Bailoni (CFO), Teresa Bailoni

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting, Digital Transformation, Program/Project Management, Agile Consulting
- **Target customers**: Federal government agencies, private sector enterprises, and mid-market organizations (B2B, Enterprise, Government)
- **Mission or purpose statement**: To deliver measurable outcomes and transformative value for clients while fostering a culture of integrity, empathy, and respect.

## Products & Services
For each major offering:
- **[Strategic Enablement]**: Advisory service providing clarity, structure, and organizational alignment to launch, scale, or recover transformation efforts. Includes governance frameworks, Agile leadership, AI readiness evaluations, and cross-functional workforce strategies.
- **[Accelerated Execution]**: High-velocity delivery teams that build and deploy custom applications, automate workflows, and deliver insight-driven dashboards using proven frameworks. Co-owns outcomes with clients.
- **[Assessment & Planning]**: Evaluation of current state, goal definition, and creation of a clear path forward for digital transformation initiatives.
- **[Technology Development]**: Custom workflows and platform builds that scale, leveraging partners like Salesforce, ServiceNow, and Functionize (AI-powered QA).
- **[Process Optimization]**: Consulting to ensure delivered solutions are adopted and sustainable, including training and support.
- **Change Management**: Aligns stakeholders and prepares organizations to move together, turning transformation goals into real outcomes.
- **SAFe® Consulting**: Helps enterprises adopt and scale the Scaled Agile Framework (SAFe®) for faster delivery and enterprise agility.
- **Salesforce & ServiceNow Implementation**: Partners with these platforms to accelerate implementations, automate workflows, and turn data into action.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual Revenue — Not publicly available. Total Funding — Not applicable (bootstrapped/founder-funded).
- **Notable Investors/Partners**: Partners include Salesforce, ServiceNow, Functionize (AI testing). Client base includes federal agencies and private enterprises.
- **Growth Signals**: Listed as "active" with robust hiring for technical roles (Desktop Support Administrator, Technical Project Manager). Named a "Great Place to Work" for 5 consecutive years (certified through 2023 at least). 4,482 LinkedIn followers (+164.9% yearly growth). Recent news includes leadership additions (COO Roger Harman in 2023, VP Client Delivery James Mitchell in 2023, VP Client Services Amie Carabetta in 2022).

## Competitive Advantages
- **Certified Women-Owned Small Business (WOSB)**: Gives them unique access to federal government contract preferences and set-asides.
- **Mission-First Hybrid Model**: Operates with the efficiency and speed of a private company while serving the federal sector, a blend few competitors match.
- **Comprehensive "One-Stop Shop"**: Covers the full transformation lifecycle from strategic planning through technical delivery, change management, and training — reducing client friction.
- **Certified Great Place to Work (5 years)**: Proven employee satisfaction culture, a differentiator for talent in the competitive consulting market.
- **Diverse, Experienced Leadership Team**: Leadership includes deep expertise across technology, business, and government sectors, fostering a collaborative and purpose-driven culture.

## Strategic Focus
- **People, Culture & Values**: Emphasis on caring about employees, fostering an inclusive, collaborative culture, and giving back (Women in Tech, Veterans, community causes).
- **Partnership Ecosystem**: Deepening relationships with Salesforce and ServiceNow, while expanding into AI-driven testing (Functionize).
- **Federal & Enterprise Growth**: Leveraging WOSB certification to capture more government contracts while maintaining private sector client work.
- **Agile & AI Readiness**: Integrating AI readiness evaluations into consulting, indicating a forward-looking, tech-forward service strategy.

## Why Work Here
- **Culture**: Voted a "Great Place to Work" for 5 consecutive years. Core pillars: integrity, innovation, inspiring excellence, respecting the team, driving results, and having fun.
- **Hybrid/Remote**: "Hybrid team" model (as stated on LinkedIn) with flexibility.
- **Benefits**: Comprehensive medical, dental, vision insurance; 401(k) with 50% company match; PTO; spending accounts; educational opportunities; a formal bereavement policy.
- **Company Values in Action**: Has a Diversity & Inclusion Committee, a Community Impact Committee focused on Women in Technology and Veteran Service organizations, donated over $32,500, volunteered 150+ hours, and supports K9s for Warriors (service dogs for veterans).
- **Employee Well-being**: Leadership is deeply committed to supporting employees professionally and personally. High employee ratings: Work-Life 4.6/5, Compensation 4.5/5, Culture 4.7/5 overall (31 reviews on LinkedIn).
- **Impactful Work**: Teams work on high-stakes digital transformations for federal and private clients, offering project variety and meaning.
- **Career Growth**: Active investment in talent development, learning, and internal mobility.

## Sources
1. [iterogroup.com](https://www.iterogroup.com/)
2. [iterogroup.com/who-we-are](https://www.iterogroup.com/who-we-are)
3. [iterogroup.com/careers](https://www.iterogroup.com/careers)
4. [linkedin.com/company/itero-group-llc](https://www.linkedin.com/company/itero-group-llc)
5. [job-boards.greenhouse.io/itero-group](https://job-boards.greenhouse.io/itero-group)

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