---
title: 'Booking Agent | Gestione Appuntamenti in Italiano (full-time) (f/m/d) at Enpal'
canonical: 'https://feeny.ai/job/booking-agent-gestione-appuntamenti-in-italiano-full-time-f-m-d-enpal-tunis-rdbx0nynsr5c'
type: 'job'
last_seen: '2026-09-09'
---

# Booking Agent | Gestione Appuntamenti in Italiano (full-time) (f/m/d) at Enpal

- **Company:** [Enpal](https://feeny.ai/companies/enpal)
- **Location:** Tunis, Tunisia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-13
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/enpal/557efec4-e7eb-4718-9ede-7b93ec83d22f/application

**Skills:** Italian language proficiency, Computer literacy, Previous customer service experience

> The Booking Agent manages customer appointments by collecting energy consumption data, scheduling meetings with sales representatives, and maintaining an accurate appointment database. The role involves providing high-quality customer service via phone and email to ensure a positive client experience and supporting...

## Job description

Company Description

Enpal é il green unicorn 1° in Europa.

Nata a Berlino nel 2017 e attiva in Italia dal 2023, Enpal ha più di 70mila clienti soddisfatti. L’obiettivo dell’azienda è diventare il punto di riferimento per i propri clienti per la propria indipendenza energetica a 360 gradi: attraverso l'energia solare, le wallbox e le pompe di calore, il tutto integrato da tecnologie innovative ed esperienze digitali.

Per sostenere la nostra crescita nei mercati attuali e futuri, Enpal sta avviando le operazioni a Tunis, in Tunisia.

Job Description

Enpal ti offre l'opportunità ideale per dare il via alla tua carriera professionale in un settore dinamico e in forte crescita. Se stai cercando un lavoro eccitante, semplice ma gratificante che non richieda esperienza precedente, questa è la tua occasione! Sarai tu a gestire l'appuntamento con il cliente e il tuo ruolo è fondamentale. Unisciti a noi e scopri un mondo di opportunità e crescita!

Principali responsabilità;

- Raccogliere informazioni riguardanti il consumo energetico e il tipo di riscaldamento dei nostri clienti.
- Pianificare e confermare gli appuntamenti tra i nostri responsabili commerciali e i potenziali clienti interessati
- Gestire e aggiornare il database degli appuntamenti, garantendo l'accuratezza e l'efficienza delle informazioni
- Fornire un'assistenza clienti di alta qualità via telefono ed e-mail, garantendo un'esperienza cliente positiva.
- Contribuire all'organizzazione fluida degli appuntamenti per ottimizzare il lavoro del team di vendita.

## Qualifications

Cosa Cerchiamo:

- Ottima conoscenza della lingua italiana, sia scritta che parlata.
- Buona padronanza dell'inglese in quanto è la nostra lingua di lavoro
- Buona alfabetizzazione informatica
- Una precedente esperienza nel servizio clienti telefonico è un vantaggio ma non è richiesta.
- Un forte desiderio di imparare e contribuire attivamente a un team dinamico.
- Una mentalità orientata al team e un atteggiamento positivo, con un forte desiderio di far parte di un'avventura in crescita.

Cosa offriamo

- Benefit secondo la politica aziendale
- Assunzione diretta con contratto a tempo indeterminato.
- Stipendio competitivo + bonus di risultato
- Formazione retribuita per aiutarti ad avere successo nel tuo ruolo.
- Opportunità di sviluppo professionale e crescita professionale.
- La possibilità di condividere le proprie idee e di far parte di una storia di successo.
- Un ambiente di lavoro positivo e altri vantaggi

Orario di lavoro: full time, 40 ore a settimana (5 giorni lavorativi e 2 giorni di riposo).

FAI LA DIFFERENZA!

In questo ruolo aiuti le persone a scegliere soluzioni concrete per ridurre bollette ed emissioni. Ogni contratto contribuisce direttamente alla missione di Enpal: rendere l’energia pulita più accessibile e accelerare la transizione energetica in Italia.

Se vuoi crescere e contribuire alla transizione energetica, candidati ora oppure invia il tuo CV/profilo LinkedIn via telefono o WhatsApp: +216 56 494 713.

Informazioni Aggiuntive

Da Enpal siamo orgogliosi della diversità del nostro team. Non vengono prese decisioni sulla base del colore della pelle, della religione o del credo religioso, dell'origine etnica o nazionale, della nazionalità, dell'identità di genere, dell'orientamento sessuale, della disabilità o dell'età, né durante l'assunzione né durante il rapporto di lavoro. Enpal è sinonimo di un posto di lavoro sicuro e combatte contro la discriminazione e le molestie di qualsiasi tipo.

## About Enpal

## Company Overview
- **One-liner**: Enpal is a German greentech company providing integrated solar and home energy solutions through an all-in-one rental or purchase model for residential homeowners.
- **Entity Type**: Private (Series D)
- **Headquarters**: Berlin, Germany
- **Founded**: 2017
- **Founders**: Mario Kohle, Jochen Ziervogel, Viktor Wingert

## Core Business
- **Primary Industry**: Residential solar energy and smart home energy solutions (Renewable Energy / Greentech)
- **Target Customers**: B2C – residential homeowners in Germany
- **Mission/Purpose**: To help supply all homes around the world with green and affordable energy, enabling a sustainable future for the next generation.

## Products & Services
- **[Enpal Solar Panels]**: Complete photovoltaic (PV) system for residential rooftops, offered via rental (subscription) or outright purchase. Includes installation, maintenance, insurance, and repairs.
- **[Enpal Battery Storage]**: Home battery solution to store excess solar energy for use at night or during outages, maximizing self-consumption.
- **[Enpal Wallbox]**: Electric vehicle (EV) charging station that integrates with the solar system, allowing homeowners to charge their cars with solar power.
- **[Enpal Heat Pump]**: Energy-efficient heat pump for home heating, designed to replace oil and gas heating and run on self-produced solar electricity.
- **[Enpal.One (Smart Energy Management App)]**: Software platform that monitors, optimizes, and controls the entire home energy ecosystem (solar, battery, wallbox, heat pump) to maximize savings and efficiency.
- **[Enpal.pro (B2B Platform)]**: A platform for regional installation partners and craftsmen to manage installations and service requests.

## Market Standing
- **Valuation**: $2.4B (as of Jan 2023) [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8); conflicting reports suggest an enterprise value of $2.5B [dealroom.co](https://app.dealroom.co/companies/enpal). Became Germany's first "green unicorn" in 2021.
- **Key Metric**: Annual Revenue of €500M - €1B (as of Dec 31, 2023) [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8). Revenue dipped from €905M (2023) to €860M (2024), but record revenue months were reported in early 2025 [dealroom.co](https://app.dealroom.co/companies/enpal).
- **Total Funding**: $655M across 13 rounds [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8). Latest round: $110M Series D on Apr 08, 2025.
- **Notable Investors**: TPG Rise Climate, SoftBank Vision Fund, BlackRock, Bank of America, Spreadshirt, Berliner Volksbank [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8) [dealroom.co](https://app.dealroom.co/companies/enpal).
- **Growth Signals**: Over 100,000 homeowners served; 3,717 employees (as of May 2026) [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8); expanding into new business areas including B2B installer platform (Enpal.pro) and a Virtual Power Plant (VPP) to trade energy from its network of residential systems [dealroom.co](https://app.dealroom.co/companies/enpal).

## Competitive Advantages
- **All-in-One Integrated Ecosystem**: Unlike many competitors that offer only solar panels, Enpal provides a fully integrated 5-in-1 package (solar + battery + wallbox + heat pump + smart energy app), creating a seamless customer experience and high switching costs.
- **Subscription Model**: The rental/subscription model eliminates the high upfront cost of solar (typically €10,000+), making solar accessible to a much larger market of homeowners.
- **Vertically Integrated Operations**: Manages the entire value chain from consultation and system design to installation by own trained regional technicians, ensuring quality control and customer satisfaction (TÜV-certified).
- **Scale & Network Effects**: With over 100,000 systems installed, Enpal has a massive data moat for optimizing energy management and is building a Virtual Power Plant, creating a new revenue stream and a defensible position in the energy market.

## Strategic Focus
- **Expansion into Home Decarbonization**: Moving beyond solar to become a full home energy platform, with heat pumps and EV charging as key growth vectors.
- **Virtual Power Plant (VPP)**: Aggregating the battery capacity of its installed base to trade energy on the wholesale market, creating a recurring revenue stream and stabilizing the grid.
- **B2B Platform (Enpal.pro)**: Scaling installation capacity by onboarding and enabling regional craftsmen partners, addressing a key bottleneck in the industry.
- **Product & Pricing Flexibility**: Offering both rental and purchase options to capture different customer segments and adapt to changing market conditions (e.g., interest rates, subsidies).

## Why Work Here
- **Mission-Driven Culture**: Employees are united by the goal of fighting climate change and building Europe's largest renewable energy community. The company states: "We dream that our children will be able to grow up on the same beautiful planet as we did."
- **High Growth Trajectory**: As a well-funded unicorn (Series D, $655M raised) with a clear path to profitability and expansion, Enpal offers significant career growth opportunities.
- **Entrepreneurial Environment**: Described internally as a place that "promotes entrepreneurial thinking," with opportunities to take ownership and drive improvements. Employees report fast career progression (e.g., moving to Senior Team Lead in Account Management).
- **Diverse & International Team**: Over 60 nationalities represented, with English likely being a common language alongside German [jobs.enpal.com](https://www.jobs.enpal.com/).
- **Location & Policy**: Headquarters in Berlin, Germany. The company operates across multiple departments including Software Engineering, Product Management, Customer Care, Sales, Marketing, and more. Specific remote/hybrid policy is not publicly detailed but typical for Berlin tech scale-ups.
- **Scale & Impact**: Working on a product that is installed in over 100,000 homes, with the opportunity to shape the energy transition at a massive scale.

## Sources
1. [enpal.com](https://www.enpal.com/)
2. [jobs.enpal.com](https://www.jobs.enpal.com/)
3. [tracxn.com](https://tracxn.com/d/companies/enpal/__TGqTEKWzl7jcvB6MauOiChVx1QHrl-xhaKkZ5JU2Nn8)
4. [dealroom.co](https://app.dealroom.co/companies/enpal)

## Other roles at Enpal

- [Junior Operations Manager:in Messstellenbetrieb (w/m/d)](https://feeny.ai/job/junior-operations-manager-in-messstellenbetrieb-w-m-d-enpal-remote-564swzjv3zdf)
- [Junior Operations Specialist (w/m/d)](https://feeny.ai/job/junior-operations-specialist-w-m-d-enpal-berlin-bq9s5jrm85hq) — Berlin, Germany
- [Field Sales Manager (w/m/d)](https://feeny.ai/job/field-sales-manager-w-m-d-enpal-mainz-atdrc7efq4rg) — Mainz, Germany
- [Field Sales Manager (w/m/d)](https://feeny.ai/job/field-sales-manager-w-m-d-enpal-hanover-a44n28syqmd4) — Hanover, Germany
- [Field Sales Manager (w/m/d)](https://feeny.ai/job/field-sales-manager-w-m-d-enpal-cologne-rsvgqbkr4b2p) — Cologne, Germany
- [Field Sales Manager (w/m/d)](https://feeny.ai/job/field-sales-manager-w-m-d-enpal-stuttgart-n6rxhsva9cpp) — Stuttgart, Germany
- [Group Accounting Expert (f/m/x)](https://feeny.ai/job/group-accounting-expert-f-m-x-enpal-berlin-cjw70w0wmq8d) — Berlin, Germany
- [Analytics Engineer (m/f/d)](https://feeny.ai/job/analytics-engineer-m-f-d-enpal-berlin-2dcce0nxesh1) — Berlin, Germany
- [Venture Building Internship - New Venture (w/m/d)](https://feeny.ai/job/venture-building-internship-new-venture-w-m-d-enpal-berlin-ke73mp1qrw3v) — Berlin, Germany
- [Privacy Manager & DPO — Fractional](https://feeny.ai/job/privacy-manager-dpo-fractional-enpal-milan-rmrpfp0qv50a) — Milan, Italy