--- title: 'Booking Agent at Nuitée' canonical: 'https://feeny.ai/job/booking-agent-nuitee-casablanca-0a1158ycn3at' type: 'job' last_seen: '2026-09-15' --- # Booking Agent at Nuitée - **Company:** Nuitée - **Location:** Casablanca, Morocco - **Posted:** 2026-09-13 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.eu.greenhouse.io/nuitee/jobs/4973331101 ## Job description ## About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from [Booking.com](http://booking.com/), Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. Booking Agent – Rotating Shifts Casablanca | Full-time | 24/7 rotating schedule Boost your career in travel tech As a Booking Agent at Nuitée, you’ll join a global travel technology company and learn how hotel bookings work behind the scenes. This is an entry point into our Customer Service organization, where strong performers can progress into more complex support rolesand, over time, team leadership. What matters most is that you bring strong English, some professional experience, and the ownership to follow every booking through properly. ## What you’ll be doing Your role is focused and important: making sure hotel bookings are correctly confirmed. You will: - Call hotels to obtain their hotel confirmation numbers - Record each confirmation accurately in our system. - Work through a high volume of bookings, prioritising the most urgent ones. - Update tickets clearly so the team always knows the status of a booking. - Flag problems or missing information to the right person. - Take responsibility for completing your assigned bookings accurately and on time. Why join Nuitée? This role gives you the opportunity to: - Break into the international travel and technology industry. - Build experience with real hotel partners and global travel bookings. - Join a supportive environment where you are treated as part of the team. - Build a long-term career as our Casablanca team continues to grow. At Nuitée, ownership matters. When you show that you are dependable, curious, and ready to take on more, there are real opportunities to progress. You’ll be a great fit if you - Communicate confidently and clearly in English, both spoken and written. - Have some previous professional experience; travel-industry experience is not required. - Express yourself in a clear, structured way. - Are comfortable making frequent outbound calls and carrying out accurate data entry. - Can stay focused and organized while completing repetitive, high-volume work. - Know how to prioritize urgent tasks rather than simply choosing the easiest ones. - Take ownership of your work and can be trusted to complete it properly. - Are comfortable learning new systems and working with several tools. - Bring honesty, integrity, attention to detail, and a genuine willingness to learn. Working pattern Nuitée supports partners around the clock, so this position operates on a rotating 24/7 schedule, including day, night, and weekend shifts. Schedules are planned according to operational needs, so flexibility is essential. The role is based in Casablanca and working arrangements may vary depending on your assigned shift and the team’s operational plan. ## About Nuitée At Nuitée, we are building the API backbone for the global travel industry, making it easier for hotels, travel companies, fintechs, and leading consumer platforms to deliver reliable travel products. Our technology supports partners around the world, and our international team is helping reshape how hotel inventory is connected and distributed. If you’re ready to learn, take ownership, and turn an entry-level opportunity into a career in travel tech, we’d love to hear from you. Apply now and take your first step into the future of travel! Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. - Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale. - World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally. - Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup. - Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others - AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions. By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you. By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: [Nuitée Privacy Notice 2026](https://docs.google.com/document/d/1jnzDnJkrL1WFhdjFHa2Sv8nIkby1JjR2/edit?usp=sharing&ouid=115979776195594215842&rtpof=true&sd=true). ## About Nuitée ## Company Overview - **One-liner**: Nuitée provides an AI-driven API infrastructure platform that powers hotel search, booking, pricing, and distribution for travel companies worldwide. - **Entity Type**: Private (Series A) - **Headquarters**: Dublin, Ireland - **Founded**: 2017 (LinkedIn lists 2016) - **Founders**: Not publicly listed on primary sources; Saïd Rkaibi is listed as a Non-Executive Cofounder & Board Member ## Core Business - **Primary industry**: Travel Technology / B2B API Infrastructure - **Target customers**: B2B — online travel agencies (OTAs), airlines, hotel chains, loyalty & fintech companies, B2B platforms, independent hotels, AI apps, and creators/entrepreneurs - **Mission or purpose**: To simplify complexity with AI-driven APIs and agentic workflows that power booking, pricing, and distribution — building the future of travel infrastructure. ## Products & Services - **liteAPI Connect**: Developer-first, modular APIs for startups to enterprises — enables hotel search, rates, booking, and branded site deployment quickly. Includes OpenAPI specs, SDKs, and a sandbox environment. - **liteAPI Agentic**: AI-powered automation for intelligent travel booking, enabling chat-to-booking workflows across 2.6M+ properties with live data. - **liteAPI Enterprise**: Enterprise-grade APIs for global supply at scale, with room mapping, content optimization, and smart distribution. - **Cloud**: A suite for hoteliers including smart distribution with dynamic pricing, live analytics, and competitor insights; a modern mobile-first booking engine; and content optimization tools. - **Cupid**: A no-code travel creator studio for creators and entrepreneurs to build branded hotel storefronts with curated hotels and clean payouts. - **Hotel Mapping Engine**: AI-powered mapping and content enhancement that normalizes feeds into a single trusted catalog, standardizing identity, rooms, and media across providers. - **Payment Solutions**: Secure, integrated payments with fraud protection. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding — USD $48 million (Series A, December 2024) - **Notable Investors/Partners**: The Series A was raised with 1 investor (name not specified in available data). Partners include leading hotel brands, OTAs, airlines, and loyalty programs. Customers include Booking.com, Expedia Group, and Hotelbeds (alumni sources). - **Growth Signals**: - 2.6M properties supported globally - 214 employees (+26.8% year-over-year growth, +59 people) - 108,811 LinkedIn followers (+144.6% yearly growth) - 46 active job postings (+100% year-over-year) - Expanded product families (Cloud, Connect, Cupid) launched in 2024-2025 - Global presence across 25+ countries with offices in Dublin, Casablanca, Barcelona, and Palma ## Competitive Advantages - **AI-first approach**: Proprietary AI-powered mapping engine and agentic workflows differentiate from traditional travel tech providers. - **Developer-first philosophy**: OpenAPI specs, SDKs, and production-mirroring sandbox reduce integration time from months to days. - **Massive data asset**: 400M+ room dataset and 2.6M property catalog create a network effect — more supply attracts more demand partners. - **Multi-product ecosystem**: Covers the full stack from raw API infrastructure (Connect) to no-code storefronts (Cupid) and hotelier tools (Cloud), allowing upselling and cross-selling. - **Global coverage**: 25+ countries with teams across EMEA, Americas, and Asia. ## Strategic Focus - **AI and automation**: Deepening AI capabilities for booking, pricing, and content enrichment — turning chat interfaces into booking engines. - **Horizontal expansion**: Moving beyond core hotel bookings into flights (Head of Product - Flights role exists) and broader travel services. - **Direct supply relationships**: Hiring a VP Direct Supply and Market Managers to strengthen relationships with hotel chains and independent properties. - **Enterprise sales**: Growing the enterprise segment with dedicated solutions for airlines, loyalty programs, and large OTAs. - **Geographic growth**: Expanding commercial presence in NORAM, EMEA, and LATAM. ## Why Work Here - **High-growth environment**: 27% annual headcount growth and 100% increase in job postings year-over-year signal rapid scaling and career advancement opportunities. - **Global and remote-friendly**: Team spans 25 countries with offices in Dublin (HQ), Casablanca, Barcelona, and Palma. Remote roles available (e.g., Business Development Director - Remote). - **Engineering culture**: 14% of workforce in technical roles; senior backend and product engineer roles actively hiring. Python stack with modern API development. - **Core values**: Data-driven decision making, sense of urgency, humility, and thinking big. "We trust our colleagues to perform and excel." - **International team**: Diverse workforce across 32 countries — Spanish, French, English, and Arabic spoken across offices. - **Notable perks**: Modern offices in desirable European cities (Barcelona, Palma, Dublin), flexible work arrangements, and a flat organizational structure with strong individual contributor paths. - **Recent funding**: $48M Series A provides capital for aggressive hiring and product development. ## Sources 1. [nuitee.com](https://nuitee.com/) 2. [nuitee.com/careers](https://nuitee.com/careers) 3. [nuitee.com/about-us](https://nuitee.com/about-us) 4. [linkedin.com/company/nuitee](https://ie.linkedin.com/company/nuitee) 5. [cbinsights.com](https://www.cbinsights.com/company/nuite) ## Other roles at Nuitée - [Customer Service Representative (Casablanca - English/French/Arabic)](https://feeny.ai/job/customer-service-representative-casablanca-english-french-arabic-nuitee-n5vqt0wnkb24) — Casablanca, Morocco - [Technical Integration Manager (APAC/Remote)](https://feeny.ai/job/technical-integration-manager-apac-remote-nuitee-asia-pacific-whyza5s6byqx) — Asia-Pacific - [Technical Integration Manager (US)](https://feeny.ai/job/technical-integration-manager-us-nuitee-united-states-tpskjejjwhz0) — United States - [Junior Data Analyst - Product](https://feeny.ai/job/junior-data-analyst-product-nuitee-casablanca-prdy21ay0bjk) — Casablanca, Morocco - [Business Development Director (MEA/APAC)](https://feeny.ai/job/business-development-director-mea-apac-nuitee-mea-apac-6j48zb1hb660) — MEA / APAC - [Global IT Manager](https://feeny.ai/job/global-it-manager-nuitee-barcelona-r4c6st9v28m1) — Barcelona, Spain - [Monitoring Specialist](https://feeny.ai/job/monitoring-specialist-nuitee-casablanca-ba1s2pd0xf8h) — Casablanca, Morocco - [Market Manager - East Coast](https://feeny.ai/job/market-manager-east-coast-nuitee-new-york-tv9be09199wm) — New York, NY - [Head of Product, Connect](https://feeny.ai/job/head-of-product-connect-nuitee-emea-023rf9qtrt1t) — EMEA - [Customer Service Representative (Weekend Shift) - English + European Languages](https://feeny.ai/job/customer-service-representative-weekend-shift-english-european-languages-nuitee-aynwfcg7zx6d) — Barcelona, Spain