---
title: 'Bookkeeping Support Specialist at Layer'
canonical: 'https://feeny.ai/job/bookkeeping-support-specialist-layer-united-states-jv9ttd6bhxf2'
type: 'job'
last_seen: '2026-09-12'
---

# Bookkeeping Support Specialist at Layer

- **Company:** Layer
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-06
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/layerfi/c8e28295-b5bb-4f88-b6a8-23f9d2679d58

## Job description

## About Layer

Over the last decade, a vibrant ecosystem of SMB software tools has emerged to help SMBs manage and run their businesses. These tools help SMBs with everything from payments to payroll, but accounting has lagged behind. Small business owners are still struggling with disconnected, generic, accounting software and expensive bookkeepers.

At Layer, we’re building a new kind of accounting software and bookkeeping that lives within the existing software tools SMBs use every day. Our platform allows software companies to quickly launch modern accounting software and bookkeeping services to their SMB customers, eliminating the need for them to use legacy accounting tools or bookkeepers.

## The Role

As a Bookkeeping Support Specialist at Layer, you’ll help small businesses get set up on our bookkeeping service smoothly and serve as their ongoing point of contact. You’ll leverage your bookkeeping knowledge to answer users’ questions, troubleshoot issues, and provide an exceptional customer experience.

In this role, you will:

- Run live video onboarding calls with new customers to gather key business context and complete bookkeeping setup (bank/credit card connections, historical bookkeeping needs, etc.).
- Support customers across chat and email by answering bookkeeping questions, diagnosing issues, and driving them to resolution quickly and empathetically.
- Maintain accurate customer notes and status updates in internal systems to ensure strong follow-through and smooth handoffs.
- Collaborate with other Layer teams to improve workflows and surface product feedback based on recurring customer needs.
- Exceed partner and customer expectations by providing thoughtful, proactive, and detail-oriented support.

## Skills & experience

Many backgrounds could fit this role, but ideal candidates will have some or all of the following:

- 2+ years of experience in a customer-facing (support, onboarding, etc.) or bookkeeping role
- Familiarity with small business bookkeeping fundamentals and basic financial concepts
- Strong live communication and active listening skills
- Excellent written communication skills
- Strong attention to detail and ability to manage multiple tasks simultaneously
- An ownership and growth mindset

## About Layer

## Company Overview
- **One-liner**: Layer provides white-labeled embedded accounting software and AI-powered bookkeeping services that SMB platforms can offer directly inside their own products.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: Not publicly available (earliest funding round was pre-seed in May 2024)
- **Founders**: Justin Meretab (Co-founder & CEO), Daniel O'Neel (Co-founder & CTO)

## Core Business
- **Primary industry**: Embedded software products / Accounting technology
- **Target customers**: B2B – vertical SaaS platforms, horizontal SaaS platforms, and neobanks that serve small and medium-sized businesses (SMBs)
- **Mission / Purpose**: Enable SMB platforms to offer dramatically better accounting software and bookkeeping that’s seamlessly embedded within the tools SMBs use every day.

## Products & Services
- **Embedded Accounting Software**: A complete accounting suite that replaces external tools like QuickBooks. White-labeled, customizable UI components and API allow platforms to offer bookkeeping, report generation, and reconciliation within their own interface.
- **Full‑service Bookkeeping**: AI-powered bookkeeping backed by a dedicated human bookkeeper for each SMB customer. Handles account reconciliation and produces complete financial reports each month. Layer claims it is “three times faster and 40% more accurate than traditional bookkeepers.”
- **Drop‑in Components**: Pre-built, customizable UI components that can be integrated in days with minimal engineering effort.
- **Platform & API**: Enterprise‑grade API for building custom accounting experiences.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total fundraising of $9.3 M (Seed round $6.6 M led by Emergence Capital, July 2025; Pre‑Seed $2.7 M led by Better Tomorrow Ventures, May 2024)
- **Notable Investors / Partners**: Emergence Capital (lead), Better Tomorrow Ventures (BTV); Platform partners include Moxie, Nav, Dripos, Duet, & Carry (collectively onboarding over 30,000 SMBs)
- **Growth Signals**: 142.9% YoY headcount growth (12 employees); monthly headcount growth of 6.2%; actively hiring multiple engineering and GTM roles; expanding AI‑powered bookkeeping to new industry verticals

## Competitive Advantages
- **Embedded + White‑labeled**: Layer is the only solution that combines a full accounting software suite with a managed bookkeeping service that is completely white-labeled and integrated into the partner platform’s UX.
- **AI + Human Touch**: Machine‑learning automation paired with dedicated bookkeepers delivers faster, more accurate bookkeeping than traditional firms.
- **Bank‑grade Security**: Encrypted at rest and in transit, customer data isolated in a private cloud, and compliance with industry best practices.

## Strategic Focus
- Scale the AI‑powered bookkeeping service to a broader set of platform partners and industry use cases (e.g., coffee shops, healthcare practices, pet groomers).
- Expand the core accounting software capabilities.
- Continue vertical and horizontal market penetration among SMB serving platforms.

## Why Work Here
- **Culture**: Early‑stage fintech startup with a clear mission to reshape SMB accounting. The team is lean (12 people) with a technical majority (35% in engineering/technical roles) and a founder‑led environment.
- **Work Model**: Remote‑friendly roles available (Backend, Frontend, Fullstack Engineers are listed as remote). In‑office presence also possible in downtown San Francisco.
- **Growth Opportunity**: Join at a pivotal moment post‑Series Seed with strong backers; direct exposure to founders, AI product development, and go‑to‑market strategy.
- **Perks**: Not explicitly listed, but typical of well‑funded seed‑stage startups includes equity, flexible work, and a high‑impact role.

## Sources
1. [Layerfi.com - Overview](https://www.layerfi.com/)
2. [LinkedIn - Layer Financial](https://www.linkedin.com/company/layer-financial)
3. [Built In - Layer Careers & Culture](https://builtin.com/company/layer-0)
4. [Layer Blog - Seed Round Announcement](https://www.layerfi.com/posts/announcing-our-6-6m-seed-round-led-by-emergence-capital)
5. [Layer Careers Page (Ashby)](https://jobs.ashbyhq.com/layerfi)

## Other roles at Layer

- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-layer-united-states-79b0bzhv1dpa) — United States
- [Frontend Engineer](https://feeny.ai/job/frontend-engineer-layer-san-francisco-qbtk584h0z1t) — San Francisco, CA
- [Backend Engineer](https://feeny.ai/job/backend-engineer-layer-san-francisco-d39j55sbwye9) — San Francisco, CA
- [Fullstack Engineer](https://feeny.ai/job/fullstack-engineer-layer-san-francisco-z2zggqm13jne) — San Francisco, CA