---
title: 'Brand Campaign Manager at NICE'
canonical: 'https://feeny.ai/job/brand-campaign-manager-nice-united-states-hoboken-nj-kzjxmwjj4ncb'
type: 'job'
last_seen: '2026-11-10'
---

# Brand Campaign Manager at NICE

- **Company:** NICE
- **Location:** United States / Hoboken, NJ
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-10
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/5029085101?gh_jid=5029085101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a creative, strategic, and results-driven Brand Campaign Manager to bring the NiCE brand to life in market. NiCE is redefining the future of customer experience through AI-powered, end-to-end service automation, and our brand plays a critical role in how enterprise and C-level audiences see us. In this high-visibility role, you will plan, build, and launch integrated brand campaigns that elevate awareness, strengthen preference, and reinforce our position as the AI leader in CX. You will turn our brand platform and messaging into compelling, multi-channel campaigns across paid, owned, and earned media, partnering closely with Creative and Design, Product Marketing, Demand Generation, Social, PR, and external agencies. The ideal candidate blends big-picture brand thinking with strong program management, is comfortable working across global teams, and uses data to measure and continuously improve brand impact.

How will you make an impact

Brand Campaign Strategy & Planning Develop and own integrated brand campaign plans that translate the NiCE brand platform, positioning, and messaging into clear campaign objectives, audiences, and channel strategies. Partner with brand, marketing, and business leaders to align campaign priorities with company goals, product launches, and key moments such as major industry events and NiCE flagship events.

Campaign Execution & Creative Development Lead end-to-end campaign execution from briefing through launch and optimization, across channels including digital and social, paid media, out-of-home, video, web, events, and thought leadership. Write clear creative briefs and work closely with Creative and Design teams and external agencies to develop on-brand concepts, assets, and messaging that resonate with enterprise and C-level audiences. Ensure every campaign touchpoint reflects NiCE brand standards, visual identity, and tone of voice.

Cross-Functional Partnership & Activation Collaborate with Product Marketing, Demand Generation, Field Marketing, Social, PR, and Analyst Relations to ensure consistent messaging and coordinated campaign activation across regions. Equip regional and field teams with campaign toolkits and guidance so brand campaigns can be localized and amplified in market. Support internal brand activation and employee advocacy programs that engage NiCErs as brand ambassadors.

Measurement, Budget & Operational Excellence Define campaign KPIs and track performance, including reach, impressions, engagement, share of voice, brand awareness, and contribution to pipeline, sharing insights and recommendations with marketing leadership. Manage campaign budgets, timelines, and resources to deliver strong return on investment. Manage agency and vendor relationships, including scopes of work, deliverables, quality, and budget tracking. Use AI tools and data insights to speed up campaign development, test new ideas, and continuously improve campaign effectiveness.

Have you got what it takes?

- 2-5 years of experience in brand marketing, integrated campaign management, or marketing communications, ideally in B2B technology, SaaS, or AI.
- Bachelor’s degree in Marketing, Communications, Business, a related field, or equivalent work experience.
- Proven track record of planning and launching integrated, multi-channel brand campaigns that delivered measurable awareness and engagement results.
- Strong creative judgment and experience writing creative briefs and partnering with creative teams and agencies.
- Excellent program and project management skills, with the ability to manage multiple campaigns, deadlines, and stakeholders at the same time.
- Analytical mindset with experience defining KPIs, measuring campaign performance, and turning data into actionable insights.
- Strong communication, collaboration, and stakeholder management skills, with the ability to influence across global, cross-functional teams.
- Resiliency and the ability to thrive in a fast-paced, complex, and ever-changing environment.

Experience managing campaign budgets and agency or vendor relationships.

You will have an advantage if you also have:

Experience marketing AI, customer experience (CX), contact center, or enterprise cloud technologies.

Experience supporting a rebrand, brand launch, or large-scale global campaign in a matrixed organization.

Hands-on experience using generative AI tools in campaign development, plus familiarity with paid media, out-of-home, social, and brand measurement or brand lift studies.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

## About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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