--- title: 'Brand & Community Manager at Tala' canonical: 'https://feeny.ai/job/brand-community-manager-tala-mexico-vsx95crmj0yt' type: 'job' last_seen: '2026-09-07' --- # Brand & Community Manager at Tala - **Company:** Tala - **Location:** Mexico - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-06 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/tala/a538a1ca-0b76-46d1-a933-d43dbe7f5c83 ## Job description ## About Tala Tala is AI-native credit infrastructure for the global majority, combining proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access at scale. Backed by more than $500 million in funding, Tala has distributed more than $7 billion in capital to more than 13 million customers across Africa, Latin America, and Asia—building one of the most robust datasets on thin-file borrowers anywhere in the world. Our mission is simple yet bold: to unleash the economic power of the global majority. We are looking for daring, data-driven leaders passionate about building the trust and credit infrastructure for the global majority. Our pioneering work and proven impact have earned us consistent recognition, including being named to: CNBC’s Disruptor 50 for five years. CNBC’s World's Top Fintech Companies for two consecutive years. Forbes’ Fintech 50 list for nine consecutive years. Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success. Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you! ## The Role TALA is looking for a dynamic and innovative Social Media and Creative Specialist to join our vibrant team and revolutionize our online presence. This role serves as the creative powerhouse behind our strategy, managing day to day posting and interactions, content development and creative ideas with a strong focus on TikTok and YouTube. Reporting directly to the Marketing Director this position offers an exciting opportunity to drive engagement, spearhead content creation, and explore novel avenues to amplify our brand across diverse social platforms ## What You'll Do - Devise and execute engaging content strategies tailored for Meta, TikTok and YouTube. - Manage daily interactions and engagements across social media platforms. - Drive growth through follower acquisition, engagement, and community management. - Identify and explore new social media channels and trends to expand our online presence. - Develop and curate engaging content for social media platforms. - Assist in the creation and editing of written, video, and graphic content. - Attend events and produce live social media content. - Maintain unified brand voice across different social media channels - Monitor social media channels for industry trends. - Review analytics and create reports on key metrics. ## What You'll Need - Minimum of 5 years of experience in social media marketing, community management, content management or a similar role. - In-depth knowledge of social media trends and platforms. - Impeccable time management skills with the ability to organize and prioritize and meet deadlines - Proven experience in developing successful social media campaigns. - Fluent in English (spoken and written) B2/C1 preferred - Track record of delivering projects and impact in a fast-paced environment. ## Nice to Have - Experience in the fintech industry, hospitality, advertising or related fields. - Certificates of social media training from software like Facebook Blueprint, TikTok, Google University, Coursera, Domestika and/or similar Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. ## About Tala ## Company Overview - **One-liner**: Tala is a digital financial services company that provides instant credit, payments, savings, and transfer services to thin-file borrowers in emerging markets, using proprietary AI-native risk intelligence. - **Entity Type**: Private (Funding Stage: Late Stage / Series Unknown) - **Headquarters**: Santa Monica, California, United States - **Founded**: 2011 - **Founders**: Shivani Siroya ## Core Business - **Primary Industry**: Financial Services / Fintech - **Target Customers**: B2C (individuals and micro-entrepreneurs in emerging markets, primarily women), B2B (partners and capital providers licensing Tala’s credit infrastructure) - **Mission/Purpose**: To build a more just and equitable future by unlocking global economic progress for the "Global Majority"—the billions of people underserved by traditional financial systems. ## Products & Services - **Tala Money App**: A mobile-first platform offering instant access to credit (loans typically $10–$500), payments, savings, and transfer services. Available in Kenya, the Philippines, Mexico, and India. - **Tala Credit Infrastructure (Platform)**: An AI-native, API-driven underwriting engine built on a decade of behavioral lending data. Tala is opening this infrastructure to partners, platforms, and capital providers to power credit access at scale beyond its own app. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company). - **Key Metric**: Total Funding of **$540.6M** raised across 12 rounds. - **Annual Revenue**: **$110M** (latest estimate). - **Notable Investors/Partners**: Upstart, Stellar Development Foundation, RPS Ventures, J. Safra Group, IVP, Revolution Growth, Lowercase Capital, and PayPal Ventures. - **Growth Signals**: - Deployed over **$8 billion** in capital to more than **14 million customers** to date. - Workforce of **465 employees** (+11.1% YoY), with offices in Santa Monica, Nairobi, Manila, Mexico City, and Bangalore. - Named to **Fortune’s Impact 20**, **CNBC’s Disruptor 50** (five consecutive years), and **Forbes’ Fintech 50** (nine consecutive years). - Transitioning from a single-app model to an open infrastructure platform for partners, signaling a major strategic pivot and expansion opportunity. ## Competitive Advantages - **Proprietary AI-Native Underwriting**: Built from the ground up for thin-file borrowers in informal economies, not retrofitted from legacy credit models. This gives Tala a unique, decade-deep behavioral dataset. - **First-Mover & Scale**: A decade of lending data across three continents (Africa, Latin America, Asia) creates a significant data moat that is hard for competitors to replicate. - **Strategic Pivot to Infrastructure**: By opening its credit intelligence to partners and capital providers, Tala moves from a customer-facing app to a shared infrastructure layer, vastly expanding its addressable market and defensibility. ## Strategic Focus - **Platform Expansion**: Converting its proprietary data, models, and customer relationships into shared infrastructure for third-party partners and capital providers. - **Market Penetration**: Deepening reach in existing markets (Kenya, Philippines, Mexico, India) and expanding the product suite beyond credit into payments, savings, and transfers. - **Regulatory & Partnership Growth**: Securing licenses (e.g., licensed digital credit provider by the Central Bank of Kenya) and forming partnerships (e.g., with Mexico’s CONDUSEF, Philippines’ Bayad Center) to build trust and scale. ## Why Work Here - **Mission-Driven**: The company is explicitly focused on financial inclusion for the "Global Majority," offering a strong sense of purpose. - **Remote-First & Flexible**: Tala is remote-first with flexible working hours and unlimited PTO. They offer "Sloth Days" and sabbaticals are a norm. Offices exist for in-person collaboration in Nairobi, Mexico City, Manila, Santa Monica, and Bangalore. - **Invested in Growth**: The company emphasizes continued learning and development, and provides space and support for employees to take their skills to the next level. - **Global Team**: A diverse, global workforce (14 countries) that reflects the diversity of its customers. - **Strong Culture Ratings**: Employer rating of **4.0/5.0** on LinkedIn (222 reviews), with high marks for Work-Life Balance (4.2) and Compensation (4.1). - **Engineering Culture**: Technical staff makes up ~25% of the workforce (118 out of 465). The company is building a cutting-edge AI-native credit infrastructure, offering challenging engineering problems. ## Sources 1. [tala.co](https://tala.co/about/) 2. [tala.co](https://tala.co/careers/) 3. [linkedin.com](https://linkedin.com/company/talamobile) 4. [en.wikipedia.org](https://en.wikipedia.org/wiki/Tala_Finance) 5. [jobs.lever.co](https://jobs.lever.co/tala) ## Other roles at Tala - [Senior Product Analyst (Accounting & Finance)](https://feeny.ai/job/senior-product-analyst-accounting-finance-tala-india-gje372dy9pgm) — India - [Senior SecOps Engineer](https://feeny.ai/job/senior-secops-engineer-tala-mexico-b84b3hafzrb1) — Mexico - [Senior Manager Expansion Risk](https://feeny.ai/job/senior-manager-expansion-risk-tala-india-7tezw7c4kbfa) — India - [Senior SDET](https://feeny.ai/job/senior-sdet-tala-mexico-5zndeg6qaxhx) — Mexico - [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-tala-mexico-bjm5pgs7x38b) — Mexico - [Senior Operational Intelligence Lead (Workforce Management)](https://feeny.ai/job/senior-operational-intelligence-lead-workforce-management-tala-philippines-hmnmjm9m6hyc) — Philippines - [SDET II](https://feeny.ai/job/sdet-ii-tala-india-dj8h0q6bdezs) — India