---
title: 'Brand Reputation Manager /  Gestionnaire de la réputation de marque at FlightHub'
canonical: 'https://feeny.ai/job/brand-reputation-manager-gestionnaire-de-la-reputation-de-marque-flighthub-47d16qef12gz'
type: 'job'
last_seen: '2026-11-06'
---

# Brand Reputation Manager /  Gestionnaire de la réputation de marque at FlightHub

- **Company:** FlightHub
- **Location:** Montréal, Canada
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/flighthub/jobs/8356598

## Job description

## UNCAGE YOUR AMBITION as a

Brand Reputation Manager

We are [FlightHub Group](https://flighthubgroup.com/), an ambitious team of people that created [FlightHub](https://www.flighthub.com/) and [Justfly](https://www.justfly.com/). Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, generating more than 3 billion dollars in sales, and we continue to grow stronger year over year. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.

We are looking for a Brand Reputation Manager, someone who combines strong media instincts, analytical thinking, and a passion for technology. Someone who doesn't just execute traditional PR activities, but actively looks for smarter, more scalable ways to identify opportunities, develop compelling stories, and expand our media reach.

This is a hands-on role for someone who enjoys building new processes, experimenting with emerging technologies, and taking ownership of measurable results.

## What You'll Do

- Media Relations: Build and maintain relationships with journalists, editors, and media outlets across Canada and the US. Develop compelling stories, pitches, press releases, and communications materials.
- Media Intelligence: Develop scalable processes to continuously monitor industry news, travel trends, competitor activity, and emerging media opportunities.
- Data-Driven Storytelling: Leverage FlightHub's travel search, pricing, and booking data to uncover original insights and turn them into compelling stories for journalists.
- Media Outreach: Develop and optimize processes for identifying relevant journalists, managing media contacts, personalizing outreach, and tracking results.
- Technology & Innovation: Identify, implement, and manage technologies, AI-powered tools, and automation workflows to improve the efficiency and scalability of PR activities.
- Brand Health: Monitor brand mentions, public sentiment, and emerging reputational risks, coordinating appropriate responses.
- Performance: Track media coverage, publication quality, search visibility, and other key performance indicators. Continuously improve results through experimentation and data analysis

## What We're Looking For

- 3–5+ years of experience in PR, media relations, digital marketing, communications, or a related field.
- Strong understanding of journalism, media outreach, and what makes a story newsworthy.
- Comfortable working with AI tools, automation platforms, APIs, and data analysis tools.
- Ability to independently research, evaluate, and implement new technologies.
- Strong analytical skills and ability to translate complex data into compelling stories.
- Excellent written and verbal communication skills in English and French.
- Entrepreneurial mindset with strong ownership, creativity, and problem-solving skills.
- Ability to manage projects independently, from concept through implementation and optimization.

## Nice to Have

- Experience with AI agents, workflow automation platforms, or low-code development tools.
- Familiarity with Python, SQL, APIs, n8n, Make, or similar technologies.
- Experience building data collection, monitoring, or automated outreach systems.
- Experience in travel, technology, or e-commerce.
- Familiarity with media monitoring tools, SEO, and Google News.

What Success Looks Like

- Consistent growth in high-quality earned media coverage.
- Stronger relationships with relevant journalists and publications.
- A reliable pipeline of original, data-driven stories.
- More efficient and scalable PR and media intelligence processes.
- Measurable improvements in brand visibility, reputation, and media performance.
- Please note this position is in Montreal, Quebec and on-site.

Show us your drive and join our team!

Check us out https://corporate.flighthub.com/

## LIBÉREZ VOTRE AMBITION – DEVENEZ

Gestionnaire de la réputation de marque

Nous sommes FlightHub Group, une équipe ambitieuse qui a créé FlightHub et Justfly. Nos marques sont devenues deux des agences de voyage les mieux classées en Amérique du Nord. Nous servons désormais plus de 3 millions de clients par an, générons plus de 3 milliards de dollars de chiffre d'affaires et continuons à nous renforcer d'année en année. Nous voyons grand, poursuivons nos objectifs avec passion et les réalisons avec une confiance en nous inébranlable et un engagement sans faille. Nous sommes un groupe d'individus partageant une vision et des valeurs communes, qui se sont réunis pour poursuivre une mission collective : devenir le numéro 1 mondial.

Nous sommes à la recherche d’un(e) Gestionnaire de la réputation de marque qui possède un excellent sens des médias, un esprit analytique et une passion pour la technologie. Une personne qui ne se contente pas d’exécuter des activités traditionnelles de relations publiques, mais qui cherche activement des façons plus intelligentes et évolutives de repérer des occasions, de développer des histoires captivantes et d’accroître notre présence médiatique.

Il s’agit d’un rôle concret et opérationnel, idéal pour une personne qui aime mettre en place de nouveaux processus, expérimenter avec les technologies émergentes et prendre en charge des résultats mesurables.

Vos responsabilités

- Relations avec les médias : Établir et entretenir des relations avec les journalistes, les rédacteurs et les médias partout au Canada et aux États-Unis. Développer des histoires percutantes, des propositions de sujets, des communiqués de presse et du matériel de communication.
- Veille médiatique : Développer des processus évolutifs permettant de surveiller en continu l’actualité de l’industrie, les tendances du voyage, les activités des concurrents et les nouvelles occasions médiatiques.
- Narration basée sur les données : Exploiter les données de recherche, de tarification et de réservation de FlightHub afin de dégager des tendances et des observations originales, puis les transformer en histoires captivantes pour les journalistes.
- Démarchage médiatique : Développer et optimiser les processus permettant d’identifier les journalistes pertinents, de gérer les contacts médias, de personnaliser les communications et de mesurer les résultats.
- Technologie et innovation : Identifier, implanter et gérer des technologies, des outils propulsés par l’intelligence artificielle et des processus automatisés afin d’améliorer l’efficacité et l’évolutivité des activités de relations publiques.
- Réputation de la marque : Surveiller les mentions de la marque, le sentiment du public et les risques émergents pour la réputation, tout en coordonnant les réponses appropriées.
- Performance : Suivre la couverture médiatique, la qualité des publications, la visibilité dans les moteurs de recherche et d’autres indicateurs clés de performance. Améliorer continuellement les résultats grâce à l’expérimentation et à l’analyse des données.

Profil recherché

- De 3 à 5 ans d’expérience ou plus en relations publiques, relations avec les médias, marketing numérique, communications ou dans un domaine connexe.
- Excellente compréhension du journalisme, des relations avec les médias et des éléments qui rendent un sujet digne d’intérêt médiatique.
- Aisance avec les outils d’intelligence artificielle, les plateformes d’automatisation, les API et les outils d’analyse de données.
- Capacité à rechercher, évaluer et implanter de nouvelles technologies de façon autonome.
- Solides compétences analytiques et capacité à transformer des données complexes en histoires captivantes.
- Excellentes aptitudes en communication, tant à l’oral qu’à l’écrit, en français et en anglais.
- Esprit entrepreneurial, grand sens des responsabilités, créativité et excellentes aptitudes en résolution de problèmes.
- Capacité à gérer des projets de manière autonome, de la conception à la mise en œuvre et à l’optimisation.

Atouts supplémentaires

- Expérience avec les agents d’intelligence artificielle, les plateformes d’automatisation des flux de travail ou les outils de développement low-code.
- Connaissance de Python, SQL, des API, de n8n, de Make ou de technologies similaires.
- Expérience dans la création de systèmes de collecte de données, de surveillance ou de démarchage automatisé.
- Expérience dans les secteurs du voyage, de la technologie ou du commerce électronique.
- Familiarité avec les outils de veille médiatique, le référencement naturel (SEO) et Google Actualités.

À quoi ressemble le succès dans ce rôle

- Une croissance soutenue de la couverture médiatique organique de qualité.
- Des relations plus solides avec les journalistes et les médias pertinents.
- Un flux constant de sujets originaux fondés sur les données.
- Des processus de relations publiques et de veille médiatique plus efficaces et évolutifs.
- Des améliorations mesurables de la visibilité de la marque, de sa réputation et de sa performance médiatique.

*Veuillez noter que ce poste est situé à Montréal, au Québec et sur place.

## #LI-CV

## About FlightHub

## Company Overview
- **One-liner**: FlightHub is a Canadian online travel agency (OTA) that helps customers find and book the cheapest flight itineraries through a technology-driven platform.
- **Entity Type**: Private (subsidiary of Momentum Ventures)
- **Headquarters**: Montreal, Quebec, Canada
- **Founded**: 2012
- **Founders**: Not publicly available (the company was founded by a team of experienced travel professionals)

## Core Business
- **Primary industry/industries**: Online Travel Agency (OTA), Travel Arrangements, E-commerce
- **Target customers**: B2C (leisure and business travelers, primarily in North America)
- **Mission statement**: "Connecting People to Each Other and to the World" — making travel accessible by offering affordable flights, optimal itineraries, and exceptional customer service.

## Products & Services
- **[FlightHub.com](https://flighthub.com)**: The core platform — an online travel booking engine that aggregates and compares flight prices from over 400+ airlines to offer the cheapest itineraries. Type: SaaS-based web platform and mobile booking service.
- **24/7 Customer Care & Support**: A dedicated team of agents available around the clock to assist with bookings, changes, and travel issues. Type: Service.
- **Passport to Dreams**: A corporate social responsibility initiative supporting community organizations and causes related to travel and connection. Type: Program.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Annual Revenue of approximately **USD 26.8 million** (estimated from LinkedIn data) — over **30 million** journeys facilitated since founding, and over **5 million customers served per year**.
- **Notable Investors/Partners**: Subsidiary of **Momentum Ventures**; maintains exclusive partnerships with **400+ airlines**.
- **Growth Signals**: 
    - **Headcount**: 117 employees (+1.2% YoY).
    - **Job Posting Growth**: +80% year-over-year increase in active job postings.
    - **Global Reach**: Operates in 11 countries across North America, Africa, Europe, and the Middle East.
    - **Active Hiring**: Currently posting roles in AI, React Native, Data Analysis, and Product Management, signaling a technology and product-led growth phase.

## Competitive Advantages
- **Deep Airline Network**: Exclusive partnerships with over 400 airlines, including major carriers, giving them access to competitive pricing that is hard to replicate.
- **Technology-First Approach**: Built by a team of in-house software engineers; heavy investment in technology (AI, data analytics, React Native) to optimize pricing, itineraries, and user experience.
- **North American Focus with Global Scale**: Headquartered in Canada, they have a strong foothold in the North American market while serving a global customer base, combining local market knowledge with international reach.
- **24/7 Customer Service**: A differentiator in the OTA space, offering round-the-clock support that builds trust and loyalty.

## Strategic Focus
- **AI & Product Innovation**: Actively hiring for an "AI Coder" and "Technical Product Manager - AI", indicating a strategic push to integrate artificial intelligence into their platform for better pricing algorithms, personalized recommendations, and operational efficiency.
- **New Business Vertical Expansion**: The company is hiring a "Business Unit Leader – New Business Vertical," suggesting plans to diversify beyond core flight booking into adjacent travel services.
- **Technology Modernization**: Continued investment in modernizing their tech stack (React Native, cloud infrastructure) to improve the customer and employee experience.
- **Talent Acquisition**: Aggressive hiring (+80% YoY job growth) to scale the team, particularly in technical and product roles.

## Why Work Here
- **Culture & Values**: The company emphasizes a culture of being "hungry, humble, and honest." They describe their team as "like-minded, ambitious, and driven."
- **Work Policy**: Primarily **in-office** at their Montreal headquarters (St. Laurent area). They do not appear to offer a remote-first policy, though some roles may have flexibility.
- **Perks & Environment**: Located in Montreal, a vibrant tech hub. The company invests in community giving ("Passport to Dreams") and fosters a collaborative environment.
- **Engineering Culture**: Strong focus on in-house development with a tech stack including PHP, React Native, Playwright, and Kubernetes. Teams are structured across Technical, Product, and Research departments.
- **Employee Feedback**: Glassdoor-style rating of **3.0/5.0** (245 reviews). Work-Life Balance scores higher (3.4), while Career Opportunities scores lower (2.8), suggesting room for internal growth.
- **Diverse Team**: A multicultural workforce with employees spread across Canada, Egypt, the US, Senegal, India, and more.

## Sources
1. [FlightHub Corporate - About Us](https://corporate.flighthub.com/about)
2. [FlightHub Corporate - Careers](https://corporate.flighthub.com/careers)
3. [FlightHub Corporate - Homepage](https://corporate.flighthub.com/)
4. [LinkedIn - FlightHub Company Page](https://ca.linkedin.com/company/flighthub)
5. [Built In - FlightHub Profile](https://builtin.com/company/flighthub)

## Other roles at FlightHub

- [Growth Marketing Specialist /  Spécialiste en marketing de croissance](https://feeny.ai/job/growth-marketing-specialist-specialiste-en-marketing-de-croissance-flighthub-x7vtcqf76zv4) — Montréal, Canada