---
title: 'Brokerage Operations Associate II - New Accounts Principal at Alpaca'
canonical: 'https://feeny.ai/job/brokerage-operations-associate-ii-new-accounts-principal-alpaca-americas-v8mhcrd62056'
type: 'job'
last_seen: '2026-09-10'
---

# Brokerage Operations Associate II - New Accounts Principal at Alpaca 

- **Company:** Alpaca 
- **Location:** Americas
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/alpaca/jobs/6163914004

## Job description

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

As a New Accounts Principal on Alpaca’s New Accounts team, you will work across accounts operations at the principal level — day-to-day lifecycle work, owned programs, compliance cleanup, escalated issues, and principal review responsibilities. That includes our most complex work: entity accounts (domestic and foreign), correspondent partners, and institutional relationships — but it is not limited to those areas. Alpaca does not yet touch every partner and account the way we need to; this role expands principal coverage across the function.

You will work closely with the New Accounts Principal Manager — the team’s other registered Principal — and with the Director of Operations, applying principal-level judgment across onboarding, maintenance, compliance cleanup, and escalated account issues, with depth in entity and institutional accounts where the team needs it most. Active Series 7 and Series 24 registrations are required. You will own defined operational programs and recurring project work across the broader accounts function while supporting supervisory coverage as priorities shift.

In practice, your day to day follows incoming account volumes or other priorities, owned programs, escalations, and deep spreadsheet and data analysis work — you interpret what needs attention and drive it to resolution. The New Accounts team is 100% distributed and remote. This role reports to the Director of Operations.

Things You Get To Do:

- Review, prepare, and resolve complex account work; coordinate with the New Accounts Principal Manager on sensitive approvals and escalations
- Process and support day-to-day accounts workflow — onboarding, maintenance, and routine lifecycle changes that keep accounts accurate and in good standing
- Take on complex entity account work — domestic and foreign — including KYB, ownership structures, enhanced due diligence, and complex account setups
- Support correspondent, institutional, and high-touch B2B partners on account onboarding, updates, and escalations
- Develop and execute offboarding lifecycle processes such as estates and escheatment or abandoned property operations
- Execute monthly statement and trade confirmation reviews
- Lead legacy cleanup and data hygiene projects to support CIP compliance — query databases to scope issues, work through spreadsheets and exports to batch remediation and drive resolution, and communicate with partners and users as needed
- Turn cleanup wins into lasting process — identify repeatable steps from one-off and legacy project work and drive them into ongoing workflows that are more efficient or automated over time
- Collaborate with Product, Engineering, Data, Compliance, and partner-facing teams to translate operational problems into actionable next steps

Who You Are (Must-Haves):

- Active FINRA Series 7 and 24 registrations
- 5+ years of brokerage or financial services operations experience across new accounts, account maintenance, CIP/AML, escheatment, statement review, entity accounts, or related account operations
- Experience with entity account operations, including KYB, EDD, and business entity documentation, both foreign and domestic
- Experience supporting correspondent, institutional, B2B, or API-driven brokerage partners
- Strong knowledge of KYC, CIP, and relevant AML frameworks, sanctions screening, and identity verification workflows
- Strong Excel or Google Sheets skills and understanding of databases — tables, fields, and how data connects — for operational investigation, cleanup, and reconciliation-style work from large lists and exports
- Comfortable working independently — able to take clear direction when available or interpret priorities and determine direction when it is not — with strong follow-through and ownership of assigned queues, programs, and projects
- Strong written and verbal communication for partner, user, and internal stakeholder communication
- Technical fluency for a fintech environment (APIs, data terminology, basic system architecture), comfort working with Product and Engineering, and interest in using AI tools to work smarter on drafting, summarization, repetitive analysis, and operational problem-solving
- Bachelor’s degree or equivalent experience; excited about Alpaca’s mission and comfortable supporting a global partner and customer base

Who You Might Be (Nice-to-Haves):

- Deeper experience with complex entity account operations — layered ownership structures, unusual organizational forms, non-standard setups, and post-approval review — researching ambiguous cases, applying judgment, and escalating beyond routine onboarding
- Experience assessing how onboarding decisions around account structure, classification, and related setup properties carry broader downstream impact, such as tax reporting and withholding, regulatory trade and account reporting, reserve and PAB treatment, and similar reporting or operational consequences
- Deeper experience with offboarding lifecycle processes — estates, escheatment, and abandoned property operations
- Deeper experience with statement and trade confirmation review, or similar operational control workflows
- Prior experience at a self-clearing broker-dealer, correspondent clearing firm, or institutional brokerage operations environment

How We Take Care of You:

- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

[Recruitment Privacy Policy](https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf)

## About Alpaca 

## Company Overview
- **One-liner**: Alpaca provides developer-first APIs and brokerage infrastructure that enable fintechs, institutions, and individual developers to build and scale investing and trading applications across stocks, options, and crypto.
- **Entity Type**: Private (backed by $320M in total funding)
- **Headquarters**: Silicon Valley, California, USA (globally distributed remote company)
- **Founded**: 2015
- **Founders**: Yoshi Yokokawa (CEO) and Hitoshi Harada (CPO)

## Core Business
- **Primary industry/industries**: Financial Technology (Fintech), Brokerage Infrastructure, API Services
- **Target customers**: B2B (fintechs, global financial institutions, broker-dealers, registered investment advisors) and B2C (algo traders, quant funds, retail investors, developers)
- **Mission statement**: "Open financial services to everyone on the planet" — allowing 8+ billion people to access financial markets.

## Products & Services
- **Broker API**: Full-stack, end-to-end brokerage infrastructure service that empowers global fintechs and institutions to build customizable investing applications and platforms. Includes clearing, custody, compliance, and regulatory setups.
- **Trading API**: Allows programmatic traders, retail investors, hedge funds, and prop firms to develop algorithms that automate trading strategies across stocks, options, and crypto. Features REST/FIX integration, real-time market data, and 1.5ms order processing via OMS v2.
- **Tokenization Network**: Enables tokenized equities to trade as one connected market with instant in-kind mint/redeem, deep liquidity, and 24/7 API access.
- **High Yield Cash**: Competitive APY on uninvested USD cash with up to $2.5M in FDIC sweep coverage.
- **Fully Paid Securities Lending**: Enables clients to lend securities for additional yield.
- **24/5 Trading**: Always-on trading with automatic session-aware order routing and real-time overnight data.
- **Self-Clearing Operations**: Full self-clearing broker-dealer (member of DTCC, FICC, OCC, Nasdaq Exchange) providing reduced costs for partners.
- **Paper Trading & Backtesting**: API sandbox environment and backtesting with historical market data.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of $320 million from top-tier investors
- **Notable Investors**: Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Eldridge, Y Combinator, and angel investors including Joshua S. Levine (former CTO/COO of ETRADE), Nate Rodland (former COO of Robinhood), Patrick O’Shaughnessy, Jacqueline Reses, Asiff Hirjii (former President/COO of Coinbase), Aaron Levie (CEO of Box), and founders of Plaid and Wealthsimple.
- **Growth Signals**: 
  - Over 7 million brokerage accounts opened across 40+ countries
  - 61,000+ monthly active developers (MAD)
  - 250+ employees in 25 countries
  - Self-clearing since 2024; member of DTCC, FICC, OCC, and Nasdaq Exchange (2025)
  - ISO 27001:2022 certified, SOC 2 Type II, GDPR, EU US DPF, CSA Level 1, ICO compliant
  - Excess SIPC coverage up to $30M in securities and $1M in cash per customer

## Competitive Advantages
- **Developer-first approach**: Easy-to-use APIs with SDKs in Python, .NET/C#, Go, Node, and more; 99.99% system uptime as of January 2026.
- **Full-stack regulatory infrastructure**: FINRA-registered broker-dealer, self-clearing, SIPC member with excess coverage, and multiple international regulatory licenses (Bahamas, Japan, FinCEN MSB).
- **Multi-asset support**: Stocks, ETFs, options, crypto, fixed income, tokenized equities — all via a single API.
- **Global reach**: Powers financial institutions across 40+ countries including Australia, Chile, Denmark, France, Mexico, UK, UAE, Saudi Arabia, Thailand, Turkey, and more.
- **Proprietary technology**: Builds its own technology stack rather than relying on legacy vendors (e.g., open-source MarketStore database for financial time-series data).

## Strategic Focus
- **Global expansion**: Actively working on new product offerings such as global stocks and index options.
- **Deepening regulatory moat**: Continued investment in self-clearing capabilities and international licensing to serve partners worldwide.
- **Tokenization & digital assets**: Expanding the Instant Tokenization Network and digital asset offerings for 24/7 liquidity.
- **Embedded finance**: Helping fintechs and institutions embed investing features directly into their own platforms.
- **Scaling the developer community**: Growing the 61,000+ monthly active developer base through open-source contributions, community platforms, and educational resources.

## Why Work Here
- **100% remote-first**: Globally distributed team across 20+ countries and almost every time zone; no central office requirement.
- **Global, multicultural team**: "Melting pot of diverse backgrounds" from tech startups to deep financial experience; team members in 25 countries.
- **Culture**: Goal-oriented, radical honesty, empathy-driven, and focused on solving hard problems. Described as "ambitiously creative" with a "last 10% of effort" mentality.
- **Career growth**: Fast-scaling startup with "limitless opportunities" for those looking to challenge themselves and advance.
- **Impact**: Directly shaping the future of finance by disrupting a legacy industry; building infrastructure that enables millions of people to access financial markets.
- **Leadership**: Founded by Yoshi Yokokawa (former Lehman Brothers, Endeavor Entrepreneur) and Hitoshi Harada (former Lead Architect at Greenplum/EMC, PostgreSQL contributor); executive team from Robinhood, Strike, TD Securities, TMX Group.
- **Notable perks**: Competitive compensation, equity, and the chance to work on open-source projects (e.g., MarketStore).

## Sources
1. [alpaca.markets - About Us](https://alpaca.markets/about-us)
2. [alpaca.markets - Homepage](https://alpaca.markets/)
3. [alpaca.markets - Careers/Hiring](https://alpaca.markets/hiring)
4. [LinkedIn - Alpaca](https://www.linkedin.com/company/alpacamarkets)
5. [docs.alpaca.markets - About Alpaca](https://docs.alpaca.markets/us/docs/about-alpaca)

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