--- title: 'Business Analyst – Cards & Digital Payments at Capco' canonical: 'https://feeny.ai/job/business-analyst-cards-digital-payments-capco-brussels-a9c7ymhe5e9w' type: 'job' last_seen: '2026-11-09' --- # Business Analyst – Cards & Digital Payments at Capco - **Company:** Capco - **Location:** Brussels, Belgium - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.greenhouse.io/capco/jobs/8346074 ## Job description WHAT MAKES US DIFFERENT? Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our clients as they respond to challenges and opportunities in Banking, Capital Markets, Finance, Risk & Compliance, Insurance, and Wealth & Investment Management. Experience Capco for yourself at capco.com. ## LET'S TALK ABOUT YOU You want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Business Analyst – Cards & Digital Payments at Capco. You are passionate about the evolving payments landscape and enjoy bridging the gap between business needs and technology. You thrive in dynamic environments where you can contribute to innovative payment solutions, optimise business processes and make a tangible impact for clients. ## LET'S GET DOWN TO BUSINESS As a Business Analyst – Cards & Digital Payments, you will support our clients in transforming and optimising their card payment products, processes and digital customer experiences. Working closely with business and IT stakeholders, you will translate business needs into effective functional solutions and contribute to digital transformation initiatives within the financial services industry. You will play a key role in analysing existing payment processes, identifying improvement opportunities and ensuring the successful alignment of business objectives and technological solutions. You will be responsible for: - Building and maintaining strong collaborative relationships with internal and external stakeholders. - Working closely with clients to define, develop and optimise their product and transformation roadmaps. - Gathering, analysing and documenting business and functional requirements. - Analysing and optimising card payment products, processes and customer journeys. - Translating business requirements into functional specifications, user stories and acceptance criteria. - Contributing to complex digital transformation initiatives within the payments ecosystem. - Analysing existing business processes, identifying opportunities for improvement and supporting the implementation of effective solutions. - Collaborating with business and technical teams throughout the product development and delivery lifecycle. - Ensuring alignment between business objectives, customer expectations and technological solutions. ## SHOW US WHAT YOU'VE GOT ## Experience & Knowledge - Minimum 5 years of relevant professional experience. - Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert or in a similar role. - Solid functional knowledge of card payment products and processes, including a good understanding of the broader card payments ecosystem. - Good understanding of the Belgian card payments market, including digital wallets, payment solutions and related products such as Edenred. - Experience acting as the link between business and IT stakeholders, translating business needs into functional solutions. - Experience gathering and analysing requirements and translating them into functional specifications, user stories and acceptance criteria. - Experience contributing to digitalisation and business transformation projects. - Strong understanding of business process analysis and process modelling. - Experience working in an Agile environment. Languages - Fluency in English is required, both written and spoken. - Good command of either Dutch or French, both written and spoken. Soft Skills - Strong customer-oriented mindset with a focus on delivering business value. - Excellent analytical and critical thinking skills. - Results-driven, proactive and solution-oriented attitude. - Structured and organised approach to work, with strong attention to detail. - Excellent communication and stakeholder management skills. - Ability to work independently while collaborating effectively with cross-functional teams. - Adaptability and willingness to take ownership in a dynamic consulting environment. ## NOW TAKE THE NEXT STEP If this sounds like you, we would love to hear from you. What do we offer? - An attractive remuneration package reflecting your experience, including a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers. - Organised individual learning tracks with access to leading online skills development platforms, onsite and online teachers, and our global experts. - A hybrid (on-site/remote) work environment. - A shared commitment to achieving a healthy work-life balance. - A flat, non-hierarchical structure that enables you to work with senior partners and directly with clients. - A diverse, inclusive and meritocratic culture where you are encouraged to #BeYourselfAtWork. Ready to take the next step in your career? Join Capco and help shape the future of digital payments. ## About Capco ## Company Overview - **One-liner**: Capco is a global management and technology consultancy specializing in the financial services and energy industries, known for its deep industry expertise and entrepreneurial culture. - **Entity Type**: Private (Wholly owned subsidiary of Wipro Limited since 2021) - **Headquarters**: London, England, United Kingdom - **Founded**: 1998 - **Founders**: Rob Heyvaert ## Core Business - **Primary industries**: Financial services (banking, payments, capital markets, wealth & asset management, insurance) and energy - **Target customers**: Large enterprises in highly regulated sectors (B2B/Enterprise) - **Mission/Purpose statement**: “Do something different by combining deep industry expertise, strong consulting fundamentals, real innovation, and a relentless focus on client impact.” [capco.com](https://www.capco.com/about-us) ## Products & Services Capco delivers consulting services rather than standalone products. Major service areas include: - **Banking & Payments**: Digital banking transformation, core modernization, payments advisory. - **Capital Markets**: Technology and data transformation, operational efficiency, regulatory compliance. - **Wealth & Asset Management**: Customer relationship enhancement, operational scalability, control environment strengthening. - **Insurance**: M&A support, technology innovation, profitability improvement. - **Energy**: Commodity trading and risk management, energy transition, utilities transformation. All services are delivered as **management and technology consulting** engagements. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (acquired by Wipro in March 2021 for $1.45 billion) [linkedin.com](https://www.linkedin.com/company/capco) - **Key Metric (Private)**: Total headcount of ~5,930 (9.2% YoY growth); 670 active job postings [linkedin.com](https://www.linkedin.com/company/capco) - **Notable Investors/Partners**: **Wipro Limited** (parent company); earlier investor **Thomas Weisel Partners** (led $80M PE round in 2000) - **Growth Signals**: +9.2% headcount growth year-over-year; +30.5% LinkedIn follower growth (530,600 followers); recruitment volume up 10.4% quarterly [linkedin.com](https://www.linkedin.com/company/capco) ## Competitive Advantages - **Deep domain expertise** across financial services and energy – nearly three decades of focused experience. - **Expert-led, AI‑infused** delivery model that embeds technology and AI into every engagement. - **Strong brand and alumni network** (graduates of Capco work at UBS, Accenture, HSBC, etc.) – signals talent development and industry connections. - **Low bureaucracy, entrepreneurial culture** – flat hierarchies encourage ownership and client impact. ## Strategic Focus - Embedding AI and data as core enablers across all consulting work (“AI is not an add‑on – it is a core part of how we shape, build, and deliver value” [capco.com](https://www.capco.com/about-us)). - Continuing to expand in energy consulting alongside core financial services. - Driving measurable outcomes and lasting value for clients while maintaining a people‑first culture. ## Why Work Here - **Culture**: “Be Yourself at Work” (#BYAW) is a foundational value promoting inclusion, authenticity, and belonging. Minimal hierarchy and entrepreneurial freedom are emphasized. [capco.com](https://www.capco.com/about-us/our-culture-and-values) - **Learning & Development**: Structured programs from entry‑level Associate Talent Program (ATP) to experienced hire tracks; mentorship and hands‑on client exposure. - **Wellbeing**: Wellbeing@Capco program integrated into culture; benefits designed to support work‑life balance. [capco.com](https://www.capco.com/about-us/our-culture-and-values) - **Remote/Hybrid**: Not explicitly stated, but global offices in 43 countries suggest hybrid presence; role‑dependent. - **Notable perks**: Global mobility opportunities, comprehensive benefits, flat structure allowing early responsibility. ## Sources 1. [capco.com](https://www.capco.com/) – Company overview 2. [capco.com - About Us](https://www.capco.com/about-us) – History, leadership, vision 3. [capco.com - Careers](https://www.capco.com/careers) – Culture, learning, benefits 4. [capco.com - Culture & Values](https://www.capco.com/about-us/our-culture-and-values) – ESG, #BYAW, wellbeing 5. [linkedin.com/company/capco](https://www.linkedin.com/company/capco) – Headcount, funding, acquisitions, recruitment data ## Other roles at Capco - [Data Analytics Specialist](https://feeny.ai/job/data-analytics-specialist-capco-warsaw-8xk6gkayvb43) — Warsaw, Poland - [.NET - Fullstack](https://feeny.ai/job/net-fullstack-capco-bengaluru-v8mmkx9qgcpn) — Bengaluru, India - [Project Manager | TOM Delivery (CIB)](https://feeny.ai/job/project-manager-tom-delivery-cib-capco-hong-kong-d7n4ja6130wg) — Hong Kong, China - [Senior Manager/Director | Digital Assets & Tokenisation](https://feeny.ai/job/senior-manager-director-digital-assets-tokenisation-capco-hong-kong-2ccec1gk0g3t) — Hong Kong, China - [PM - Transaction Banking](https://feeny.ai/job/pm-transaction-banking-capco-india-cdpcx31dv901) — India - [PM- Channels](https://feeny.ai/job/pm-channels-capco-india-yhvyfysep6hj) — India - [PM - Business Banking](https://feeny.ai/job/pm-business-banking-capco-pune-9hze6gkz1sy6) — Pune, India - [BA Avaloq](https://feeny.ai/job/ba-avaloq-capco-pune-kdavjr562npj) — Pune, India - [AI Business Analyst](https://feeny.ai/job/ai-business-analyst-capco-india-za6014cb29dq) — India - [AI Business Analyst](https://feeny.ai/job/ai-business-analyst-capco-india-jyvcsy0xrz3w) — India