---
title: 'Business Analyst at Itero Group'
canonical: 'https://feeny.ai/job/business-analyst-itero-group-harrisburg-ng86t2nt03d0'
type: 'job'
last_seen: '2026-10-30'
---

# Business Analyst at Itero Group

- **Company:** Itero Group
- **Location:** Harrisburg, PA
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-30
- **Apply:** https://job-boards.greenhouse.io/itero-group/jobs/5464565008

## Job description

## About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Senior IT Project Manager – Strategic Portfolio Management

Itero Group is seeking an experienced Senior IT Project Manager to support the expansion and adoption of an enterprise Project Portfolio Management (PPM) platform. This role will focus on enhancing portfolio, program, and Agile management capabilities while helping project management teams adopt new tools, processes, and best practices.

The ideal candidate brings strong hands-on IT project management experience, advanced project scheduling skills, and a solid understanding of PPM processes. Success in this position requires someone who can work across technical and business teams, support system enhancements, and drive adoption through training, collaboration, and continuous improvement.

## What You'll Do

- Drive PPM adoption: Help project managers effectively use enterprise project planning and scheduling capabilities through demonstrations, office hours, and individualized support.

- Support process improvements: Assist with implementing and rolling out project change request workflows and other PPM process enhancements.

- Expand platform capabilities: Apply knowledge of portfolio, program, and Agile management practices to help define and implement additional functionality within the enterprise PPM platform.

- Partner with technical teams: Collaborate with development teams throughout the software development lifecycle (SDLC), including requirements gathering, configuration, testing, and deployment.

- Lead pilot programs and rollouts: Support initial implementations of new PPM capabilities and help expand successful processes across the organization.

- Develop training resources: Create and deliver role-specific training, user guides, knowledge base articles, and practical tips to support ongoing system adoption.

- Support governance activities: Participate in governance processes to evaluate, prioritize, and implement platform enhancements.

- Collaborate across teams: Work closely with project managers, decentralized PMOs, technical teams, and business stakeholders to ensure consistent adoption of PPM practices.

## What You'll Bring

- 7+ years of IT project management experience serving directly in a Project Manager role, with responsibility for managing projects from initiation through delivery.

- 3+ years of experience in program management, portfolio management, or Agile project management.

- Strong proficiency in project planning and scheduling using Microsoft Project or a comparable enterprise PPM platform.

- Experience supporting software testing, developing training materials, and creating user documentation.

- Understanding of project portfolio management processes, workflows, governance, and reporting.

- Experience collaborating with technical teams throughout the SDLC.

- Working knowledge of Microsoft Visio and Microsoft Office applications.

- Strong communication, organizational, problem-solving, and stakeholder management skills.

- Ability to work independently while partnering with multiple teams to drive process improvements and system adoption.

## Nice to Have

- PMP, PgMP, PfMP, Scrum, or SAFe certification.

- Experience with ServiceNow Strategic Portfolio Management (SPM).

- Experience implementing or enhancing enterprise PPM platforms.

- Experience supporting enterprise-wide technology rollouts, user adoption, and change management.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

## Benefits at Itero Group

At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

## About Itero Group

## Company Overview
- **One-liner**: Itero Group is a women-owned small business that simplifies complex transformations by aligning strategy, people, process, data, and technology for private and government sector clients.
- **Entity Type**: Private
- **Headquarters**: Harrisburg, Pennsylvania, United States
- **Founded**: 2017
- **Founders**: Erin McKenzie-Brahms (CEO), Mark Brahms (President), Jim Bailoni (CFO), Teresa Bailoni

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting, Digital Transformation, Program/Project Management, Agile Consulting
- **Target customers**: Federal government agencies, private sector enterprises, and mid-market organizations (B2B, Enterprise, Government)
- **Mission or purpose statement**: To deliver measurable outcomes and transformative value for clients while fostering a culture of integrity, empathy, and respect.

## Products & Services
For each major offering:
- **[Strategic Enablement]**: Advisory service providing clarity, structure, and organizational alignment to launch, scale, or recover transformation efforts. Includes governance frameworks, Agile leadership, AI readiness evaluations, and cross-functional workforce strategies.
- **[Accelerated Execution]**: High-velocity delivery teams that build and deploy custom applications, automate workflows, and deliver insight-driven dashboards using proven frameworks. Co-owns outcomes with clients.
- **[Assessment & Planning]**: Evaluation of current state, goal definition, and creation of a clear path forward for digital transformation initiatives.
- **[Technology Development]**: Custom workflows and platform builds that scale, leveraging partners like Salesforce, ServiceNow, and Functionize (AI-powered QA).
- **[Process Optimization]**: Consulting to ensure delivered solutions are adopted and sustainable, including training and support.
- **Change Management**: Aligns stakeholders and prepares organizations to move together, turning transformation goals into real outcomes.
- **SAFe® Consulting**: Helps enterprises adopt and scale the Scaled Agile Framework (SAFe®) for faster delivery and enterprise agility.
- **Salesforce & ServiceNow Implementation**: Partners with these platforms to accelerate implementations, automate workflows, and turn data into action.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual Revenue — Not publicly available. Total Funding — Not applicable (bootstrapped/founder-funded).
- **Notable Investors/Partners**: Partners include Salesforce, ServiceNow, Functionize (AI testing). Client base includes federal agencies and private enterprises.
- **Growth Signals**: Listed as "active" with robust hiring for technical roles (Desktop Support Administrator, Technical Project Manager). Named a "Great Place to Work" for 5 consecutive years (certified through 2023 at least). 4,482 LinkedIn followers (+164.9% yearly growth). Recent news includes leadership additions (COO Roger Harman in 2023, VP Client Delivery James Mitchell in 2023, VP Client Services Amie Carabetta in 2022).

## Competitive Advantages
- **Certified Women-Owned Small Business (WOSB)**: Gives them unique access to federal government contract preferences and set-asides.
- **Mission-First Hybrid Model**: Operates with the efficiency and speed of a private company while serving the federal sector, a blend few competitors match.
- **Comprehensive "One-Stop Shop"**: Covers the full transformation lifecycle from strategic planning through technical delivery, change management, and training — reducing client friction.
- **Certified Great Place to Work (5 years)**: Proven employee satisfaction culture, a differentiator for talent in the competitive consulting market.
- **Diverse, Experienced Leadership Team**: Leadership includes deep expertise across technology, business, and government sectors, fostering a collaborative and purpose-driven culture.

## Strategic Focus
- **People, Culture & Values**: Emphasis on caring about employees, fostering an inclusive, collaborative culture, and giving back (Women in Tech, Veterans, community causes).
- **Partnership Ecosystem**: Deepening relationships with Salesforce and ServiceNow, while expanding into AI-driven testing (Functionize).
- **Federal & Enterprise Growth**: Leveraging WOSB certification to capture more government contracts while maintaining private sector client work.
- **Agile & AI Readiness**: Integrating AI readiness evaluations into consulting, indicating a forward-looking, tech-forward service strategy.

## Why Work Here
- **Culture**: Voted a "Great Place to Work" for 5 consecutive years. Core pillars: integrity, innovation, inspiring excellence, respecting the team, driving results, and having fun.
- **Hybrid/Remote**: "Hybrid team" model (as stated on LinkedIn) with flexibility.
- **Benefits**: Comprehensive medical, dental, vision insurance; 401(k) with 50% company match; PTO; spending accounts; educational opportunities; a formal bereavement policy.
- **Company Values in Action**: Has a Diversity & Inclusion Committee, a Community Impact Committee focused on Women in Technology and Veteran Service organizations, donated over $32,500, volunteered 150+ hours, and supports K9s for Warriors (service dogs for veterans).
- **Employee Well-being**: Leadership is deeply committed to supporting employees professionally and personally. High employee ratings: Work-Life 4.6/5, Compensation 4.5/5, Culture 4.7/5 overall (31 reviews on LinkedIn).
- **Impactful Work**: Teams work on high-stakes digital transformations for federal and private clients, offering project variety and meaning.
- **Career Growth**: Active investment in talent development, learning, and internal mobility.

## Sources
1. [iterogroup.com](https://www.iterogroup.com/)
2. [iterogroup.com/who-we-are](https://www.iterogroup.com/who-we-are)
3. [iterogroup.com/careers](https://www.iterogroup.com/careers)
4. [linkedin.com/company/itero-group-llc](https://www.linkedin.com/company/itero-group-llc)
5. [job-boards.greenhouse.io/itero-group](https://job-boards.greenhouse.io/itero-group)

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