---
title: 'Business Analyst IV - 6320 at itD Tech'
canonical: 'https://feeny.ai/job/business-analyst-iv-6320-itd-tech-united-states-baf7m2s79kne'
type: 'job'
last_seen: '2026-09-15'
---

# Business Analyst IV - 6320 at itD Tech

- **Company:** itD Tech
- **Location:** United States
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/itd/jobs/4406381009

## Job description

Business Analyst IV

itD is seeking a Business Analyst IV to support and enhance Meta’s Business Continuity Planning (BCP) program across critical business functions. This role will play a key part in driving resiliency initiatives by partnering with cross-functional stakeholders, conducting risk-based impact analyses, and facilitating continuity exercises. The ideal candidate will bring deep experience in business continuity planning and a proven track record of delivering operational resilience programs in fast-paced, complex environments.

Location: Remote (PST preferred; open to CST or EST) Duration: 12 Months (potential for extension)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

## Responsibilities

- Partner with business stakeholders to conduct risk-based Business Impact Analyses (BIA) and prioritize continuity planning efforts
- Develop and maintain business continuity plans for critical business functions and systems
- Map business processes, system dependencies, and third-party/vendor integrations supporting core operations
- Facilitate and lead tabletop exercises to test continuity and recovery strategies
- Identify, track, and drive remediation of business continuity and application recovery gaps
- Coordinate cross-functional resiliency initiatives, including training and awareness programs
- Serve as a subject matter expert during crisis activations impacting business operations
- Support third-party and outsourced business continuity risk management initiatives
- Maintain documentation, workflows, and program artifacts to ensure operational readiness

Internal Responsibilities

- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning materials (blogs, media material)
- Contribute to Digital Transformation practice development initiatives
- Participate in internal networking events (virtual and in-person)
- Partner with leadership on career development opportunities

Required Qualifications and Skills

- 5+ years of experience in Business Continuity Planning
- 5+ years of experience in operations, project coordination, consulting, or similar environments
- Proven experience coordinating cross-functional projects in large organizations
- Strong experience conducting and facilitating tabletop exercises
- Excellent written and verbal communication skills with stakeholder-facing experience
- Experience developing and documenting processes, workflows, and procedures
- Strong analytical and problem-solving skills with business and technical acumen

## Preferred Qualifications and Skills

- Experience in crisis management and incident response
- Familiarity with enterprise collaboration tools (e.g., Confluence, SharePoint, Wiki platforms)
- Experience working in fast-paced, highly dynamic environments
- Exposure to third-party risk management or vendor resiliency programs

Education

Bachelor’s degree in Business, Operations, Technology, or a related field, or equivalent work experience required Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

## About itD Tech

## Company Overview
- **One-liner**: itD Tech helps enterprises become AI‑ready by evolving systems, governance, operations, and customer ecosystems through a combination of consulting, managed services, and proprietary SaaS platforms.
- **Entity Type**: Private (privately held, woman‑ and minority‑owned)
- **Headquarters**: Campbell, California, United States (Silicon Valley) – also listed as San Jose, CA on its website
- **Founded**: 2005
- **Founders**: Renée La Londe (CEO)

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting; Digital Transformation; AI Readiness; Software Development
- **Target customers**: B2B – Fortune 500 enterprises across technology, healthcare, and finance
- **Mission or purpose statement**: “Innovate Transform Deliver” – solving the toughest business challenges by combining the experience of a full‑service consultancy with the agility of a specialized firm. The company’s motto is “Impossible drives us.”

## Products & Services
- **ChaMa® (Change Management)**: A proprietary SaaS platform that digitizes enterprise change management, helping organizations measure, track, implement, and manage change at scale.
- **SmartConX™ (Integration as a Service)**: A PaaS offering pre‑built connectors and custom integrations to seamlessly connect digital experiences.
- **fastr.ai (Intelligent Recruiting Platform)**: An AI‑powered cloud platform that re‑engineers the recruiting process by enabling talent teams to instantly discover candidates.
- **Enterprise Search & Personalization (powered by Coveo)**: An AI/ML‑driven search and data management solution for IT, e‑commerce, and customer support.
- **AI‑Ready Enterprise Foundations**: Services to clean data pipelines, achieve data parity, and build scalable infrastructure for production‑grade AI.
- **AI‑Enabled Operations & Workforce**: Leveraging ChaMa® to automate high‑volume technical tasks and shift teams from reactive execution to strategic innovation.
- **Intelligent Customer Ecosystems**: Federated search, LLM‑powered M&A assistants, and SmartConX™ integrations that turn support into a revenue engine (e.g., $54M in annual case deflections, 50% increase in self‑service).
- **Secure & Governed AI**: Automated governance frameworks and proactive moderation models for compliance and audit‑readiness.
- **Other services**: BI, data & analytics, software engineering, cloud engineering, PMO, managed services, digital accessibility, enterprise community management, and quality assurance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual revenue not formally disclosed. Third‑party data (LinkedIn) estimates USD $310,000, but this appears inconsistent with the company’s scale and client base; the website cites over $500M in leaked revenue identified and $121M+ in revenue generated/protected through its work.
- **Notable Investors/Partners**: No external funding rounds identified; company appears organically grown. Partners include Coveo, Khoros, and major enterprise technology firms. Clients include Fortune 500 names across tech, healthcare, and finance.
- **Growth Signals**:
  - 400+ zero‑disruption rollouts delivered with on‑time record
  - 100% data parity in migration of 24,000+ complex M&A records
  - 5,000+ manual ops hours reclaimed annually through automation
  - 54% improvement in customer experience metrics
  - 25+ Stevie Awards, multiple Forrester and Khoros awards, “Disruptor Company of the Year”

## Competitive Advantages
- **20 years of enterprise delivery** with a track record of on‑time, zero‑disruption rollouts for Fortune 500 clients.
- **Proprietary SaaS platforms** (ChaMa®, SmartConX™, fastr.ai) that embed change management and automation directly into engagements.
- **People‑first change management** methodology that ensures technology adoption sticks – a key differentiator in AI transformation projects.
- **Woman‑ and minority‑owned** certification (WBENC) that attracts a diverse talent pool and provides a unique perspective for clients.
- **Global delivery model** with onshore/nearshore/offshore centers in the US, India, Poland, Mexico, Ireland, and the UK, enabling follow‑the‑sun support.

## Strategic Focus
- Helping enterprises become **AI‑ready** by modernizing data governance, operations, and customer ecosystems.
- Expanding the use of its proprietary SaaS products (ChaMa®, SmartConX™, fastr.ai) as revenue‑generating platforms.
- Deepening expertise in **secure and governed AI** to turn compliance into a competitive advantage.
- Continuing to invest in **enterprise search, LLM‑powered tools, and intelligent self‑serve** for customer experience.

## Why Work Here
- **Culture**: Core values of “Trust above all,” “Extreme teamwork,” “Relentless innovation,” “Make success personal,” and “Diverse people. Divergent thinking.” The company emphasizes a flexible, ambitious environment where employees can “define your own journey.”
- **Remote/Hybrid**: Many roles are listed as fully remote (e.g., Remote PST, CST/EST), though there are physical offices in San Jose (HQ), San Francisco, Austin, Wichita, Hyderabad, Krakow, Guadalajara, London, and Cork.
- **Benefits** (per careers page):
  - **Health**: Health, dental, vision insurance; Health Savings Account
  - **Future**: Life insurance, disability insurance, 401K matching, financial advisor
  - **Time**: Flexible hours, holidays, competitive wages, bereavement leave
  - **Well‑Being**: Employee assistance, tuition reimbursement, commuter benefits, company events
- **Employee Sentiment**: LinkedIn employer rating 3.7/5 (125 reviews) – Work‑Life 3.8, Compensation 3.4, Culture 4.0, Career 3.7.
- **Diversity & Giving**: Woman‑owned business; runs the Girls Leadership Academy Meetup (GLAM) and provides internships to female engineering students through the Institute of Technology & Science for Women.

## Sources
1. [itdtech.com](https://www.itdtech.com/) – Main website
2. [itdtech.com/careers](http://itdtech.com/careers) – Careers page
3. [itdtech.com/careers/work-with-us](http://itdtech.com/careers/work-with-us) – Work With Us page
4. [itdtech.com – Overview Flyer (PDF)](https://itdtech.com/wp-content/uploads/2025/08/itD_Overview_Flyer.pdf) – Company overview
5. [linkedin.com/company/itd-tech](https://www.linkedin.com/company/itd-tech) – LinkedIn company page (employees, financials, reviews)

## Other roles at itD Tech

- [Technical Program Manager III - 6322](https://feeny.ai/job/technical-program-manager-iii-6322-itd-tech-sunnyvale-maqeqwjf3apq) — Sunnyvale, CA
- [Project Manager IV - 6321](https://feeny.ai/job/project-manager-iv-6321-itd-tech-redmond-c44bqgzq6wae) — Redmond, WA
- [Technical Program Manager V - 6319](https://feeny.ai/job/technical-program-manager-v-6319-itd-tech-menlo-park-th261eka1e9s) — Menlo Park, CA
- [Technical Program Manager (TPM III) - 6318](https://feeny.ai/job/technical-program-manager-tpm-iii-6318-itd-tech-united-states-0scwhwjdta4x) — United States
- [Social Media Graphic Designer & Content Creator - Remote (6316)](https://feeny.ai/job/social-media-graphic-designer-content-creator-remote-6316-itd-tech-austin-5wdctmczeenv) — Austin, TX
- [Project Manager I-6317](https://feeny.ai/job/project-manager-i-6317-itd-tech-san-jose-5vm8b5982whh) — San Jose, CA
- [Project Manager, Developer Marketing -6315](https://feeny.ai/job/project-manager-developer-marketing-6315-itd-tech-san-jose-73jdrh94xhsk) — San Jose, CA
- [Project Coordinator III (6314)](https://feeny.ai/job/project-coordinator-iii-6314-itd-tech-san-jose-exhqykzj34st) — San Jose, CA
- [Lead Product Designer / User Experience / Usability Analytics- Remote, PST Time Zone (6312)](https://feeny.ai/job/lead-product-designer-user-experience-usability-analytics-remote-pst-time-zone-mw8c38kytvr2)
- [Technical Program Manager III (6311)](https://feeny.ai/job/technical-program-manager-iii-6311-itd-tech-san-jose-kjh6aqrmfaem) — San Jose, CA